A simple guide for lift owners

Role of the duty holder*

As the duty holder you are legally responsible for ensuring that the lift is safe to use and that it is thoroughly examined. These responsibilities include: Maintaining the lift so that it is safe to use; Selecting and instructing the competent person; Ensuring that the lift is examined at statutory intervals (every 6 or 12 months) or in accordance with an examination scheme drawn up by a competent person; Keeping the competent person informed of any changes in the lift operating conditions which may affect the risk assessment; Making relevant documentation available to the competent person, e.g. manufacturers instructions and maintenance records; Acting promptly to remedy any defects; Ensuring that all documentation complies with the regulations; Record keeping.

Our services
Preventative Maintenance Emergency Breakdown Service Repairs Statutory Testing Refurbishments Modernisations Commissioning Tests Project Management Training EN 81-28 Compliance (subject to equipment type)
Call us to find out more about how we can help keep your equipment and your business running smoothly
Unit 5D Cranmere Road Exeter Road Industrial Estate Okehampton Devon EX20 1UE Tel: 01837 659999 Fax: 01837 659888 Email: service@ideallifts.com

Selecting a competent person

A competent person is someone who has sufficient technical and practical knowledge of the lift to be able to detect any defects and assess how significant they are. It is also important that the competent person is sufficiently independent and impartial to allow them to make an objective assessment of the lift.

Make us your competent person

ideallifts.com
* Extracted from Health & Safety Executive (HSE) guidelines www.hse.gov.uk

The complete service

Passenger, platform and goods lifts

Ideal Lifts Service Ltd offer three types of Service Contracts to cater for a variety of needs with the flexibility to be tailored to your exact requirements. During the regular planned maintenance visits our engineers will inspect, clean, lubricate and adjust all components for optimum performance and complete a report, detailing the work carried out. In addition, depending on the type of contract, we will either replace or identify and report worn or faulty components to you. We are able to maintain and repair almost all types of lift.

Service contracts
Regular Maintenance Visit Adjustment and lubrication for optimum performance Immediate warning of weak or faulty components Replacement of car and indicator lamps and alarm bell batteries etc. Regular cleaning in the lift shaft, pit and motor room Full breakdown service during normal working hours* Immediate attention to faulty small components Replacement to all faulty components Repairs, including replacement parts
* Excludes faults from power failure, vandalism, misuse, flood or fire

GOLD

SILVER

BRONZE

There when you need us

We can help whether you have a contract with Ideal Lifts Service Ltd or not. Our qualified engineers are available 24/7 for emergency breakdowns (conditions apply). Our Service Contracts can be tailored to suit your needs, no matter how large or small your business. Please dont hesitate to contact us to discuss your requirements or the services we offer.

Breakdown and repair callouts (see price list)

Time Band 1 Time Band 2 Time Band 3 Mon-Fri 08.00-16.45 (Excludes Public Holidays) Sat-Sun 08.00-16.45 Mon-Fri 06.00-08.00 and 16.45-22.00 All Public Holidays Sat-Sun 16.45-08.00 All other days 22.00-06.00
Please note: no mileage or travelling charges apply. Attendance fee per visit. Congestion and parking charges will be added if applicable and deemed necessary.

Thorough examination and supplementary testing

In line with SAFed (Safety Assessment Federation) and HSE (Health and Safety Executive) guidelines SAFed represents the UK independent engineering inspection and certification industry which plays a key role in maintaining high standards of safety in the workplace.

Call us on 01837 659999

Monday - Friday, 9am - 5pm

email service@ideallifts.com or visit ideallifts.com