STRATEGIC INFORMATION TECHNOLOGY CODE: IST 02 C TERM: IV Credit: 2

COURSE DESCRIPTION: Strategic Information Systems is concerned with the strategic role of information systems and technologies in an organisation. It explores how technology and information can be best used to achieve the organisation's goals and in doing so gain strategic and competitive advantage within its business sector. COURSE OBJECTIVE:This course aims to provide students, a thorough knowledge of how businesses strategically deploy information systems and technologies to competitive advantage and new business opportunity. This course is about the strategic deployment and management of information technology (IT) within todays complex organizations. The course establishes a basis for a strategic look at business and the technology-related decisions being made, examines technology use in the value chain or supply chain of a business, examines electronic commerce from several viewpoints, and examines the technology, data communications and architectures in use in todays business. Classes are structured to address key topics in systems management, including techniques, issues and contemporary and best practice. LEARNING OUTCOMES:By the end of this course students should be able to: 1. The concepts of strategy, information systems and information technology. 2. The role of future trends in technology and their impact in defining/redefining strategies in an organization to attain and maintain competitive advantage. 3. Analysis techniques that support IS/IT alignment with the business strategy. 4. How IS/IT strategic plans should and can be aligned with business strategy. 5. The processes and key issues involved in the evaluation, planning and implementation of strategic information systems across an organisations various functions. 6. Identify several competitive strategies and how IT can help for business.

7. Understand how and where IT can be applied to basic business processes using porters value chain concept. 8. Identify essential processes of e-commerce systems and strategic value of e-commerce system in business. 9. Describe how OLTP meets strategic information needs of manager. 10. Define decision support systems and identify their use in gaining competitive advantages. 11. Discuss the role of planning and business models in the development of business Strategies. 12. Understand the concept of Critical Success Factors and their use to redesign IS. 13. Enhancing management decision making and strategic decision taking use of DSS/GDSS/ESS/ Different electronic tools. 14. Managing international information system. 15. Understand how intergraded information system can supports the organizations: Like the following aspects of CRM,ERP and SCM systems. a. Business Process Supported b. Customer and Business value provided c. Potential challenges and trends. COURSE CONTENT :Enterprise Business system & Cross Functional enterprise application: Introduction to Enterprise Business System CRM/ERP/SCM. Executive information Portals, Knowledge Management Systems, Critical Success factors and their use to determine Organization information requirements; introduction to e-commerce, Ecommerce application issues. Decision support systems in business. Understanding Online analytical processing, what if analysis, sensitivity analysis, Goal Seek Analysis and optimization analysis for enabling managers to take better decisions. Re-engineering business processes, Redesigning information systems to becoming an agile company, concept of virtual company, building a knowledge Creating Company.

Module 1: 10 Hours

Module 2: 10 Hours:-

Text / References 1. Essentials of management information systems: organization and technology : Kenneth C. Laudon, Jane Price Laudon 2. Management Information Systems : Raymond McLeod, George Schell 3. Management of Information Systems : Jawadekar

Pedagogy The delivery of this course will be primarily lecture based, supplemented with discussion, work-based learning, readings, project work and presentations, to appreciate the application of the theory behind strategic information systems in real world organizations. Requirements: Students are expected to carefully read all the readings assigned for each class and to actively participate in class discussions. In addition they are required to go through daily newspapers and different books and sources to keep update of the recent information and can be contributed in class participation. Method of evaluation Class Participation Test Project Case study End term exam 05% 15% 15% 15% 50%

Date of project submission

21th July 2012

Detailed Session Plan

Session Session 1 Topic Introduction and Overview : Definition of strategy,
information, systems, technology and strategic information systems. Organisation, its various functions and the interrelationship and dependencies between these functions

Session 2 Session 3

Session 4

Enterprise Business system & Cross Functional enterprise application : Competitive Advantage Models and Frameworks and their application in SIS Cross Functional enterprise application: Evaluating the implementation of current business process information systems and technology and their strategic alignment with the business strategy. Recognizing the need for change, the principles involved in reengineering and the strategic use of IS/IT ERP: Functions of ERP, implementation and integration of ERP with

Session 5 Session 6 Session 7 Session 8 Session 9

Session Session Session Session Session

10 11 12 13 14

Session 15 Session 16

Session 17 Session 18 Session 19 Session 20

existing systems SCM: The enabling impact of advancing technologies in changing business process and the benefits, and managing it. CRM : Role of IT in facilitating CRM. The benefits and issues of integrating functional information systems Executive information Portals, Knowledge Management Systems Critical Success factors and their use to determine Organization information requirements; Introduction to e-commerce and E Business The enabling impact of advancing technologies in changing how we do business. Realizing the benefits, and managing the change .Current Scenario Ecommerce application issues Session in LAB Decision support systems in business. Internal Test Understanding Online analytical processing What if analysis, sensitivity analysis, Goal Seek Analysis and optimization analysis for enabling managers to take better decisions. Discussion & Role Play - What if analysis, sensitivity analysis, Goal Seek Analysis and optimization analysis Re-engineering business process: The Role of Business Process Re-engineering Evaluating the implementation of current business process information systems and technology and their strategic alignment with the business strategy. Recognizing the need for change, the principles involved in reengineering and the strategic use of IS/IT to enable collaboration and communication along the internal and external value chains of organizations Current issues with Re-engineering Indian perceptive. What is agile and agility? Redesigning information systems to becoming an agile company Concept of virtual company Building a knowledge Creating Company

Note: All students need to collect case studies from ME in first week only. Case study presentations will be spread across 20 sessions as and where related to the topic and the same will be considered for evaluation.