Fuzz N Whiskers Pet Care

Philadelphia, Pennsylvania 19114

(267) 442-8234 info@fuzznwhiskerspetcare.com

SERVICE AGREEMENT
This agreement is made and entered into this ______ day of __________, 20___, between Fuzz N
Whiskers Pet Care, a partnership (hereinafter referred to as "FNWPC"), and
___________________________________________________ (hereinafter referred to as "Client").
The initial term of the contract shall be from ____________ through __________. For the safety and
well being of your pet(s), FNWPC will continue its services until notification of Client's return. Any
additional visits made or services performed shall be paid at the usual contract rate.
Visit Length
15 Minutes
30 Minutes
45 Minutes
1 Hour
10 Hour
(overnight)

Fee
$12.00
$15.00
$20.00
$25.00
$60.00

# of Visits
x
x
x
x
x

=
=
=
=
=

Subtotal Charge
Total Charge
Total Due in Advance (50% Deposit)
FNWPC agrees to provide loving care for the following animal(s):
1
4
2

PET CARE:
1. Client authorizes FNWPC to provide pet care services for pet(s) as outlined in Pet Care Profile
which shall become part of this Agreement and other services outlined in "Home Care Profile" which
shall also become part of this Agreement.
2. Visit Confirmation: Client chooses to have each visit confirmed by
______ Text message

_______ Phone call

________ Care Update on fuzznwhiskerspetcare.com

(Updated each night)
Note: All visits will be recorded with a care checklist indicating what services were performed.
EMERGENCIES
Emergency Contact Information
1. (Name/Relationship) ______________________________________________________________
(Phone) _________________________________________________________________________

2. (Name/Relationship) ______________________________________________________________
(Phone) _________________________________________________________________________

Veterinarian's Contact Information

___________________________________________________________________________________
___________________________________________________________________________________
Nearest Pet Hospital
___________________________________________________________________________________
1.

In the event of a pet health emergency every effort will be made to contact the client and
emergency contact(s) prior to obtaining emergency care. Client authorizes FNWPC to transport
pet(s) to designated veterinarian, or an emergency veterinarian chosen by FNWPC if Client's
veterinarian is unavailable. Client further authorizes FNWPC to approve any emergency treatment
recommended by the veterinarian in the event that Client or Clients designated emergency contacts
do not respond to phone outreach. Client agrees to indemnify and release FNWPC from any
liability from such veterinary charges.

2.

In the case of an emergency, inclement weather, or a natural disaster, Client authorizes FNWPC
to use reasonable judgment for the care and well being of Clients pet(s) and house. FNWPC will
make reasonable efforts to maintain service during these conditions, but reserves the right to adjust
the schedule of service.

3.

In the event of personal emergency or illness of FNWPC, Client authorizes FNWPC to arrange
for another qualified person to fulfill responsibilities as set forth in this contract. Every attempt will
be made to notify Client regarding such situation.

FUTURE SERVICES:
This Agreement will remain valid for future services with FNWPC without the need of entering into
another agreement, and it is understood and agreed between FNWPC and Client that the terms
contained herein shall apply to service in the future, unless altered in writing and signed by the parties
herein.
PAYMENT
1. All payments must be made by cash or check.
2. A 50% deposit is required for first time clients or for long term sitting care (lasting more than 4
days) and the remainder of the pet sitting fee will be paid upon completion of services agreed.
3. Payments for dog walking services must be made at the end of each week.
4. Client agrees to reimburse FNWPC for any expenses incurred for any unexpected food or other
special needs.
5. Client understands that if there is an unpaid balance for over fifteen (15) days that FNWPC will
be unable to care for Client's pet(s) until the balance is paid in full.

KEYS
Client agrees FNWPC will retain keys to Client's property until such time as Client wishes the return of
the key. Client will incur no additional fees for a one time return of keys; however there will be a pickup fee of $8.00 if FNWPC must pick up the keys before the next service session and a fee of $8.00 for
each additional drop-off visit.
Circle One:

Return in Person

Return by Mail

Keep on File

Note: Key will not be left inside Client's home on the date of final scheduled visit in the event the
Client's return is delayed and further visits are needed. Keys cannot be left outside of the home such as
under a mat for the safety of your home and of FNWPC. Client's keys will be marked with Client's
name only; no address information will be kept with keys.
LIABILITY
1. The utmost of care will be given in watching both your pet(s) and your home. In consideration of
these services and as an express condition thereof, the Client expressly waives and relinquishes any
and all claims against FNWPC except those arising from negligence of FNWPC.
2. Client agrees to notify FNWPC of any concerns within 24 hours of clients return home. FNWPC
cannot be held responsible for any mishaps, claims, and/or expenses attributed to a destructive or
unpredictable behavior of the Clients pet(s) that cause damage to the Clients home/property
and/or a neighbors home/property. (i.e., biting, furniture damage, accidental death, etc.) Nor can
FNWPC be held liable for injury, disappearance, death, or fines of pet(s) with access to the
outdoors.
3. If a dog has a history of biting, FNWPC reserves the right to refuse service. Bites must be reported
to the local authorities as provided by law. Client will be liable for medical care expenses and
damages that result from an animal bite to FNWPC.
4. All pets are to be currently vaccinated. Should FNWPC be bitten or otherwise exposed to any
disease or ailment received from Client's pet, Client will be responsible for all costs and damages
incurred by FNWPC. All dogs and cats are required to have their rabies shots (3 years).
Additionally, all dogs are also required to have distemper shots (5 years).
CANCELLATIONS/FEES
1. A cancellation fee of 25% of the scheduled visit(s) will be charged if visit is canceled less than 48
hours in advance with the exception of holiday bookings, which are non-refundable. Holiday visits
are for the following holidays: New Years Day/Eve, Easter, Memorial Day, 4th of July, Labor Day,
Thanksgiving, and Christmas Day/Eve.
2. A handling fee of $20.00 will be charged on all returned checks. Unfortunately, if a check is
returned I can only accept cash payments afterward.
3. There will be an additional $10.00 charge per day on the following holidays:
New Years Day/Eve
Easter Sunday
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Christmas Day/Eve

I have read this agreement in its entirety and fully understand and accept all the conditions
stated herein.
_____________________________________________
Client Signature
Date

Client Profile
Client Name: __________________________________ Tel (Home): __________________________
Address: _____________________________________ Tel (Cell): _______________________
Tel (Work): ____________________________________
E-mail: _________________________________
Cross-streets / directions:
___________________________________________________________________________________
___________________________________________________________________________________
_______________________________________________________________________________
Spouse/Partner Name: __________________________ Tel (Cell): ___________________________
Tel (Work): _________________________________
Client agrees to allow Fuzz N Whiskers to take a photo of your pet(s) for placement on
www.fuzznwhiskerspetcare.com: ___Yes ___ No
How did you find Fuzz n Whiskers Pet Care?
___ Google.com
___ Referral
Please place the name of the client who referred you below so that they can receive two free 30
minute visits for this referral.
_____________________________________________________________________
___ Bing.com
___ Yelp.com
___ Other __________________________

Home Profile
Preferred Door of Entry (circle): Front
Key(s) provided for (circle): Door Handle

Side

Garage

Back

Deadlock

Keep Keys on file: Y / N (If keys must be picked up prior to future care there is a $10 pick up fee)
Burglar Alarm: Y / N Alarm Instructions: (Include location of panel, alarm company contact number,
arm/disarm procedure) ________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
Door from Garage to House: Keep Locked

Keep Unlocked

Take out Garbage / Recycling: Y / N which evening: _______________________________________

Recycling Instructions: _______________________________________________________________
Bring in Mail/Packages: Y / N Location of Mailbox: _______________________________________
Adjust lighting for night periods? Y / N
Open/Close Window Fixtures? Y / N
Snow Clearance Instructions: __________________________________________________________
Plant Watering Instructions:
________________________________________________________________
Locations Please describe where we can find items around your home in case they are required during
our visits:
Pet Food and Bowls: _________________________________________________________________
Leash and Harness: __________________________________________________________________
Pet Litter and Litter boxes: ___________________________________________________________
Trash Bags and Indoor Trash Can: _______________________________________________________
Garbage Can and Recycling Bin: ________________________________________________________
Cleaning Supplies and Rags: ___________________________________________________________
Vacuum Cleaner, Broom, Dustpan: ______________________________________________________
Pet Towels: _________________________________________________________________________
Pet Carrier: _________________________________________________________________________
Snow Shovel / Blower: _______________________________________________________________
Thermostat & permitted use(s): _________________________________________________________
___________________________________________________________________________________
Main Water Shut-Off Valve: ____________________________________________________________

Electrical Circuit Breaker: _____________________________________________________________

Gas Shut-Off Valve: __________________________________________________________________
Fire Extinguisher: ____________________________________________________________________

Pet Profile (Attach profiles for additional pets)

Pet name: __________________________ Age: _______
Sex: Male / Female
Breed / description: __________________________________________________________________
___________________________________________________________________________________
Tag: Y / N

Microchip: Y / N

Neutered/Spayed: Y / N

Feeding
Brand and type of food: _______________________________________________________________
Feeding instructions: _________________________________________________________________
___________________________________________________________________________________
Where is food purchased: _____________________________________________________________
Any special treats: ___________________________________________________________________
__________________________________________________________________________________
Dietary constraints / Allergies: __________________________________________________________
Special Needs and Medications
Any special needs: ___________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
Medical conditions (Past and Present): ___________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
Medications: ________________________________________________________________________
___________________________________________________________________________________
What is medication for: _______________________________________________________________
Where is medication kept: _____________________________________________________________
When and how often is it given: ________________________________________________________
__________________________________________________________________________________
How is it administered: _______________________________________________________________
___________________________________________________________________________________

___________________________________________________________________________________
Where does medicine come from: _______________________________________________________
___________________________________________________________________________________
Behavior
Any unusual behaviors (eg: separation anxiety, storm anxiety, phobias, deaf, blind, protective over food
toys): ____________________________________________________________________________
___________________________________________________________________________________
How does the pet get along with other pets and animals: _____________________________________
___________________________________________________________________________________
Favorite toys and games: ______________________________________________________________
__________________________________________________________________________________
Likes /Dislikes: _____________________________________________________________________
___________________________________________________________________________________
Exercise
What type of exercise is preferred: ______________________________________________________
___________________________________________________________________________________
How often and for how long / normal route: _______________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
Miscellaneous
Litter schedule for cats (scoop/change schedule, disposal instructions): __________________________
___________________________________________________________________________________
___________________________________________________________________________________
Restricted rooms: ____________________________________________________________________
__________________________________________________________________________________
Crating Instructions (dogs): ____________________________________________________________
__________________________________________________________________________________
___________________________________________________________________________________
Other Instructions: ___________________________________________________________________
___________________________________________________________________________________
__________________________________________________________________________________