In business transactions, there are certain terms and agreements that have to be followed.

However, there are instances wherein clients fail to meet these agreements. As a consequence, certain sanctions have to be implemented so as to remedy the problem. Having knowledge on how to properly cancel or suspend a customers credit account is very important. First, you have to be courteous when you are canceling your clients credit account. Make sure that you have explained well to them the reason why you are suspending their account. Do not make them feel as if they are being humiliated or hated. Always offer them other possible options regarding their credit accounts. Below is an example letter on how to cancel or suspend a customers credit account. This sample letter can be of great help to you when you will have to cancel or withdraw a customers credit account. SAMPLE LETTER TO CANCELL CREDIT ACCOUNT Date Senders Address Address Customers name Customer Address Dear (Insert name of addressee), This letter is to inform you that your credit account, #134232424, has been temporarily disabled due to delay in payments. We have reviewed your account and found out that youve been consistently late in paying your bills for the last four months. According to our policy, any client who cannot follow the terms shall be subject to deactivated accounts. We have been trying to call you for two weeks now but we havent received any response from you. The company is assuming that you are undergoing a financial crisis. In light of this, we will give you the opportunity to sort things out as we still look forward to doing more business transactions with you. Please contact us at our customer service center so that we can make an agreement on how you can settle your accounts. We will offer you different ways of payment. But for now, we are temporarily cancelling your account. We are grateful for our association with you. We are looking forward to solving this problem and continuing the good business relationship. We hope to hear from you soon. Thank you very much and have a good day. Sincerely Yours, Writers Signature Writers Name Writers Title Department

A company has its own rules and policies that the employees should adhere to. If not followed, the employers have the right to implement disciplinary measures and termination if needed. Firing an employee is one of the hardest responsibilities of any employee. It is also very uncomfortable to both parties. On the other hand, you should be able to handle the issue professionally. A termination letter should contain the exact reason for firing the employee. It should also include the disciplinary measures undertaken to solve the problem. This will show that actions were done before using termination as a final resort. It should also state the arrangements made by the company, such as assistance from the Human Resources Department as well as the date of termination. You can also place the severance packages that the company may provide. You can attach any documents that are related to the discussed matters in the letter such as nondisclosure agreements and final paycheck if possible. You should be polite in writing a letter to terminate an employee for breaking company policy. You should not be hostile, instead show that you are concerned with your employees future endeavors and well-being. Remember that a carefully written letter of termination can ease the pain of losing a job. Sample Termination Letter January 10, 2010 (Company Letterhead Information) Personal and Confidential Anne Hall 765 Madison Street New York, 00099 Re: Employee Code #1236789 Dear Ms. Hall, We regret to inform you that your employment with XYZ Company is terminated effective as of February 15,2010. The reasons for your termination are as follows: 1. Conduct 2. Absenteeism 3. Below standard work performance Disciplinary measures and warnings were given but we have observed that there were no improvements. The company also provided retraining program but your work performance has not able to reach the company standards. We recommend that you start planning for your next career opportunity. Please arrange to return all company documents and property. For details regarding the termination, Ms. Cassie Jones, HR Manager can assist you. XYZ Company wishes the best for your future career and employment endeavors. Respectfully, (Signed)

Richard Smith General Manager