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Define what the company is Limited to exclude some ventures Broad enough to allow for creative growth Distinguish the company from all others Serve as framework to evaluate current activities Stated clearly so that it is understood by all
Asian Paints stresses leadership through excellence, while India Today see itself as the complete news magazine. The Administrative Staff College of India considers itself as the college for practicing managers and Bajaj Auto believes in Providing, value for money, for years. To be useful, a mission statement should be clear enough to lead to action. The ITCs stated corporate philosophy of aligning its organizational activities with national priorities helps it in choosing areas for diversification like the hotel, paper and agroindustry. 4. It should be motivating. A mission statement should be motivating for members of the organization and of society, and they should feel it worthwhile working for such an organization or being its customers. A bank, which lays great emphasis on customer service, is likely to motivate its employees to serve its customers well and to attract clients. Customer service, therefore is an important purpose for a banking institution. 5. It should be distinctive. A mission statement, which is indiscriminate, is likely to have little impact. If all scooter manufacturers defined their mission in a similar fashion, there would not be much of a difference among them. But if one defines it as providing scooters that would provide value for money, for years it will create an important distinction in the public mind. 6. It should indicate major components of strategy. A mission statement along with the organizational purpose should indicate the major components of the strategy to be adopted. The chief executive of Indal expressed his intentions by saying that his company begins its fifth decade of committed entrepreneurship with the promise of a highly diversified company retaining aluminum as its mainline business, but with an active presence in the chemical, electronics and industrial equipment business. This statement indicates that the company is likely to follow a combination of stability, growth and diversification strategies in the future.
7. It should indicate how objectives are to be accomplished. Besides indicating the broad strategies to be adopted a mission statement should also provide clues regarding the manner in which the objectives are to be accomplished. The Centre for Development of Telematics (CDOT) had set its first three yearsmission (198487) as developing,designing, and engineering a large digital exchange suitable f