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EXECUTIVE SUMMARY
PROJECT TITLE: A study report on CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. INDUSTRY PROFILE: Khimji's first manufacturing plant, established in 1961, broke new ground for providing a highquality alternative to import of Valves and Pumps, while assuring availability of spare parts and excellent service. Keeping pace with industrial growth, the B.D.K Group founded in 1978 by Mahabharata B. Khimji, the (US $21million ) Group has been building on a heritage of initiative and innovation at the service of industry Valves and Industry process pumps designed for the needs of chemical and petrochemicals industries. In the year 1991 it has merged into one company with name B.D.K. Group of companies, which has B.D.K. Process control Pvt. Ltd Company. And in 2007. Amalgamated with name B.D.K. Engineering Industries Limited
COMPANY PROFILE
B.D.K Engineering Industry Ltd., which is one of the units of B.D.K. Group of companies, is situated in Gokul Road in Hubli. It commenced its commercial production in the year 1984. B.D.K. Engineering Industry Ltd. Is a public limited company in the field of chemical fluid valves and pumps under brand name B.D.K.Engineering Industry Ltd., are marketed by M/s. B.D.K.marketing services and M/s. B.D.K. Equipments Inc. It is housed in a lush green area of 5.25 acres currently employing 200 personnel (Appro). B.D.K.E.I design and manufactures gate valve, globe valve, swing check valve, wafer check valves, alone slam check valve, dual pate check valve, lift check valve, needle valve to the
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. nubs of major stored like chemical and fertilizer plants, oil refineries, thermal power plants, nuclear power plants, etc. and exports its products to Australia, New Zealand, Malaysia, Thailand, Middle East, Austria, Italy, etc. NEED FOR THE STUDY: As the company is labour intensive, the effects of absenteeism is more on its working so management wants to know the level of absenteeism and their effects on its functioning. To know the causes for absenteeism and its effect on organizations functioning, this undertaken. study is
SCOPE OF STUDY:
This study will confine to BDK engineering industries only. Source of the information collected by hr department as well as the surveys and the observation made there on. the study is limited to the shop floor workers BDK engineering industries .
OBJECTIVES OF STUDY:
1. To study the existing setup of the organization. 2. The main objectives of the project are to identify the reasons and causes for the absenteeism. 3. To know the strategies adopted by management or a measures under taken to reduce or controlling of a absenteeism. 4. To find out absenteeism.
RESEARCH METHODOLOGY
Research methodology focuses on hoe the research problem was investigated. Through the sampling methods data gathering instruments and the statistical technique that were utilized for the present study.
Research Design:
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Research design provides the basic direction answers to research questions. And provides relevant information on the research to be the job most efficiently.
To study done is exploratory to discover the concerned facts and casual to investigate variables on non probability sampling technique of questionnaire design, where in data are collected and analyzed.
Primary data:
Data from primary source was collected through present questionnaire. It is personal interview. Each interview took about 10 to 15 minutes.
Secondary data:
The secondary data was collected from books, internet and internal sources of unit like, company manual, department manuals, daily attendance records, and other topic related records such as forms which are maintained for separation and addition of employees to organization, etc.
Sample design:
Its random sampling method selecting about 100 employees of different grades, different department, including the grass root level workers.
Sample size:
100 respondents working in different dept. including blue-collar employees have been answered to the questionnaire.
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FINDINGS
The company has provided proper and healthy working conditions and employees are happy with it. It is found that social and religious ceremonies and other personnel causes are the reading causes for the absence. Most of the employees are satisfies with the present leave facility for some of them feel that can be further liberalized.
CONCLUSION
The company has provided healthful and hygienic working conditions. Adequate leave facilities are provided to employees. The company also provided adequate medical facilities for minor injuries and accident prevention and safety and health measures.
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Absenteeism is failure of employees to report for work when they are scheduled to work. Absenteeism is undesirable because of its costs and the operating problems that it causes. It is an industrial difficulty affecting production, productivity, profits, investments and absentee of workers themselves. Its consequences are alarming as a day cost is a resource cost, deprived of investment. Adequate importance has not yet been given to the problem of absenteeism in industry in India; this is also due to abundance of manpower. Attention to this problem is very important. Man days lost due to strikes and lockouts cause considerable disruption to production activity and are highlighted whereas man days lost due to absenteeism are much higher but are lost sight off. The magnitude of production and capital losses due to absenteeism can be imagined with its effects. Absenteeism is a cancer regarding industrial growth and above all adversely affects the welfare of absent employees.
4. In coal and mica mining industry the absenteeism rate is high because of ordeal nature of job. 5. Absenteeism is generally higher in the departments where supervisors are work oriented and careless for employee welfare. 6. The rate of absenteeism is likely to be higher in days before and after a holiday. Babasabpatilfreepptmba.com Page 5
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. 7. Workers tend to be absent more frequently than supervisors and managers. 8. There is tremendous scope for reducing absenteeism through union leadership within an organization.
CAUSES OF ABSENTEEISM:
Some of the causes of absenteeism are discussed as follows. 1.Maladjustment at work place: Workers, sometimes, do not adjust to the situation prevailing at work place. Workers coming from rural to urban areas do not adjust at those places. The congestion, insanitation, fast life at urban areas is not to the liking of village folk. 2. Unhealthy working conditions: If working conditions are not good then workers frequently absent themselves from work. Heat, moisture, noise, bad lighting, dust, over-crowding affect workers health causing them to remain absent for longer periods. 3. Social and religious ceremonies: These functions divert the attention of workers and they spend too much time on these activities. Some studies have shown that rate of absenteeism has been higher during festival periods as compared to other periods.
4.Industrial fatigue: Fatigue is also an important cause of absenteeism. To earn more wages, workers may do overtime start or may wok at a higher speed under incentive plans and start feeling tired for the next day. Low wages compel rates also compel them to do some part time work after working hours.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. 5.Absence or inadequate welfare facilities: Inadequate welfare facilities also lead to absenteeism. There may be inadequate facilities for drinking water, sanitation, canteen, rest rooms, crches etc. 6. Alcoholism: The habit of alcoholism is very common among workers. They want to forget their domestic worries by drinking alcohol. Drinking becomes their habit and its hangover on the next day compels them to absent form work. 7. Inadequate leave facilities: The workers do not get proper facilities for attending to family work since they are entitled for limited number of leaves, they do not go to work whenever they have to attend to family needs. 8. Age: Absenteeism is higher among teenagers and old persons. Teenagers are casual in their work and old people exhaust after continuous work. 9.Absence of housing and transport facilities: Housing is a major problem in cities and in the absence of company house, workers either stay alone or at great distance. Quite often workers have to travel long distance to reach the work place. Without company transport, they are often unable to reach in time. Thus, housing and transport problems result in absenteeism.
10.Management systems: When the manager treats works as mere tools, the rate of the absenteeism is likely to be high. In the absence of proper management control, workloads, shifts managements and personnel policies may be unbalanced causing absenteeism.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Most of the factory workers come from villages they leave behind their families and relatives while coming to cities for employment. They go to their villages often for festivals, religious and social ceremonies, sowings and harvesting of crops etc.
Bad working conditions is the main cause of absenteeism. The workers feel fatigue for the after the short period of work is the insanitation noise, dust, dampness. Etc. Proper selection procedure.
Absenteeism may also result if there is no proper recruitment and selection. When the workers are not well suited for the jobs then they will try to absent themselves. There should be aptitude-training, intelligence tests for finding out the suitability of persons for the jobs they are being selected. Reasonable wage rates:
The wage rate should be fixed by taking into account the requirements of workers. The wages should be sufficient to enable workers in maintaining reasonable standards of living. Proper grievance settlement:
There should be proper grievance settlement machinery for the workers. Some times there is feeling among workers that their problem are not properly looked into and out of frustration they start absenting from duty. Prevention of accidents:
There should be proper safety wages in the factory. There is direct relationship between absenteeism and accidents. The workers should be educated for properly using machines and precautions to be taken on the occurrence of some accidents. When workers are not fearful of accidents then they will not be skip their duties. Liberal grant of leave:
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. When there are pressing needs for leaves and management is not responsive when the workers will remain absent. They may also try to get E.S.I leaves or half pay where they are entitled up to 56 days leaves in a year. Maintaining discipline:
There should be well-defined rules and regulations for work. The employees should not be allowed to violate various regulations. Housing and transport facilities:
Provision of housing accommodation preferable near the factory and bus facility will ensure regular attendance of workers. Incentives:
Special bonus, cash prizes and preference and promotion to regular employees encourage workers to be regular in their attendance. Effective supervision:
Supervisors can considerably reduce absenteeism by earning confidence and commitment of workers. They should show sincere interest in workers and treat them as human beings. Proper records:
Detailed and up to date records of absenteeism should be maintained. Absenteeism above the predetermined level should be carefully analyzed age wise, sex wise, month wise and other basis.
EFFECTS OF ABSENTEEISM:
1. Regular flow of work in the factory is disturbed. 2. Production schedules are delayed, so the orders cannot be executed in time. 3. Overall production declines. 4. Overtime bill increases considerably. 5. Quality of work suffers because the casual workers employed to maintain work schedules are not properly trained. 6. Work pressure on available and present employees increases. Babasabpatilfreepptmba.com Page 9
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. 7. Repairs and maintenance costs increases due t frequent breakdown of machinery by inexperienced workers. 8. Incidence of industrial accidents increase. 9. Workers lose wages for unauthorized absence from duty. 10. Reduction in earnings increases indebtedness of workers, which is further a cause of absenteeism. 11. Workers who are habitually absent may be removed from service causing hardships to them and their family members.
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Which involves reviewing the case at executive level and the employee about loosing his job? Threaten: When position remains unchanged, with the prior permission of executive, final warning should be issued to the employee.
INDUSTRY PROFILE
Khimji's first manufacturing plant, established in 1961, broke new ground for providing a highquality alternative to import of Valves and Pumps, while assuring availability of spare parts and excellent service. Keeping pace with industrial growth, the B.D.K Group founded in 1978 by Mahabharata B. Khimji, the (US $21million ) Group has been building on a heritage of initiative and innovation at the service of industry Valves and Industry process pumps designed for the needs of chemical and petrochemicals industries.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. In the year 1991 it has merged into one company with name B.D.K. Group of companies, which has B.D.K. Process control Pvt. Ltd Company. And in 2007. Amalgamated with name B.D.K. Engineering Industries Limited The company is located on 25 acres of land in Gokul road, Hubli city Karnataka state, India. B.D.K. Engineering company is manufacturing products like Diaphragm valves, Butterfly valves, plug valves, Globe valves, Check valves, Gate valves, Ball valves, etc., The company mainly catering industries likes chemical process industries, refineries, petrochemicals and fertilizer plants, pharmaceuticals, food and beverage industries, effluent, and sewerage treatment plants, water supply plant liniment industries, etc., The company is selling its products in domestic as well as abroad market through B.D.K. Marketing service Pvt Ltd., All over India it has 10 branches namely: Channai, Mumbai, Culcutta, Delhi, Pune, Bangalore, Hydarabad, Baroda, Lucknow, Indore. B.D.K. Group of industries has its own family as well as other directors. Bharat, B, Khimiji. (C E O and founder of the B.D.K Group of companies) Family director: 1. Mr. Sachin B. Khimji. (Director-Manufacturing) 2. Mr. Binoy B. Khimji. (Director-International business) 3. Smt. M. S. Khimji.
Other directors: Mr. K. Sundaram (Executive Finance) Mr. M. B. Goudar. (Director) B.D.K. Exporting its products to UAE, Germany, France, Italy, Japan, Australia, USA, etc., In pursuit of Excellence B.D.K. Manufacturing plants have been accredited to ISO-9001, Cee, EMS & OHSAS certification. B.D.K grooup consists of following manufacturing and other service oriented units, B.D.K Engineering Industries Ltd. B.D.K Marketing Services Pvt. Ltd. B.D.K Process Equipments Inc. Babasabpatilfreepptmba.com Page 12
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. B.D.K Development and Builders. B.D.K Sports Foundation. B.D.K Farm and Nursery. B.D.K Process Controls Pvt. Ltd., is the largest manufacturer of diaphragm, butterfly and plug valves in the country and the market leaders. The company has grown steadily and its actual production during the year 2006-2007 it was 180 crores, know it has raised its production by 185 crores. Total actual production during the year 2007-2008 is 102,639 units. B.D.K Engineering industries Ltd., is the leading manufacturer of cast steel and stainless steel gate, globe and check valves and in a short span of 10 years the company has gained customers confidence for quality products and has grown steadily and it's actual production during the year 2006-2007 it was 92,589 units, know it has raised its production by 13,918 units. Total actual production during the year 2007-2008 is 102,639 units. B.D.K Marketing Services Pvt. Ltd., is the marketing organization to sell all the products available from the group companies and to render prompt and efficient service. The sales
offices are located in Channai, Mumbai, Culcutta, Delhi, Pune, Bangalore, Hydarabad, Baroda, Luknow, and Indore. Apart from this the group has vast dealers network throughout India. Marketing organization consists of three full time working Directors, 4 zonal Managers, 6 Branch Managers, 80 sales and service engineers and are supported by corresponding staff located at manufacturing units. It also markets products manufactured by overseas companies, RASA Corporation, Japan and Filtration Limited, Isreal. B.D.K Process Equipments Inc., is the merchant exporter engaged in exporting products manufactured by group as well as associate companies and has well established business associations in Japan, Australia, New Zealand, Singapore, Malaysia, Thailand, Indonesia, Qatar, Jordan, Dubai, Kuwait, Egypt, UAE, Oman, Isreal, South Africa, Italy, Germany, England, USA, Canada, Belgium, etc.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. B.D.K Developers and Builders has entered into real estate business by completing two projects, a hotel Travel in and Pic N Pay consumer goods in hosur road Hubli. But hotel Travel in is already sold. Knownet Multiple skills and competencies combine to realize technology-driven business transformation. As organizations constantly strive to iterate their business and IT strategies, Knownet's well-honed capabilities and methodologies for IT services complement out business consulting services to define, optimize and align our clients' business strategy with technology initiatives. Knownet is one of the premier solution providers of India. Our business interests vary into a wide gamut of activities ranging from Web Solutions, ERP Solutions, E- business Applications, CRM solutions, and IT Consultancy. Our portfolio of services has helped industry sectors like Shipping, Entertainment, Pharma, Manufacturing, Logistics and Financial Institutions.
B.D.K Sports Foundation has promoted a cricket team consisting schoolboys. The team has brought great laurels (victory) to the company by winning a number of tournaments. B.D.K also has number of indoor facilities for its staff and workers such as billiards, table tennis, carom, chess, golf etc.
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COMPANY PROFILE
NAME OF THE UNIT LOCATION CONSTITUTION PRODUCT REGISTERED OFFICE CORPORATE OFFICE BANKERS AUDITORS YEAR OF COMMENCEMENT BRAND NAME AREA OF THE UNIT FACTORY AREA NO. OF EMPLOYEES BOARD OF DIRECTORS : 1978. : B.D.K. : 25 ACRES. : 15,000 SQ METERS.(APPROX) : 700.(APPROX) : MR. BHARATH KHIMIJI. MR. SACHIN B, KHIMIJI. MR. BINOY. B.KHIMIJI. Smt.M.S. KHIMIJI. MR.K. SUNDARAM. (FINANCE) MR. M. B.GOUDAR SISTER CONCERNS : B.D.K.ENGINEERING INDUSTRY LTD. MKT VALVES PVT. LTD. ZENITH MACHINE TOOLS PVT. LTD. T.S PUPMPS & VALVES PVT. LTD. MAHANT ENGG. WORKS PVT. LTD. : B.D.K GROUP OF COMPANIES : GOKUL-ROAD, HUBLI. : HINDU UNDIVIDED FAMILY. : INDUSTRIAL VALVES & PUMPS. : B.D.K.PC-MUMBAI. B.D.K.E.I-MUMBAI. : HUBLI. : B.D.K.E.I SYNDICATE BANK. HUBLI. B.D.KPC-CANARA BANK, HUBLI. : M/s S. KRISHNSWAMMY AND CO., CHARATED ACCOUNTS, B'LORE.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. VALTEK CORPORATION. PERFECT ACTUATORS & CONTROLS PVT. LTD. BRANCHES : MUMBAI NEW DELHI KOLKAT CHENNAI HYDERABAD BARODA BANGALORE PUNE VIZAG LUCKNOW WEB SITE PHONE FAX E-MAIL : www.bdkindia.com : 0836-2331499/0836-2333930 : 0836/2330799/0836-2330899 : bdkho@bdkindia.com
The most valued of B.D.K asset is its people. For their ideas that have propelled us to our present position, their ideas that will fuel our future. Our people have more room (capacity) to grow, more opportunity to seek new challenges. And they respond by approaching their assignments with all- important extra degree of responsibility and imagination. This operating philosophy has become an extremely positive force within B.D.K. And are reflected in our products and service everywhere. People, facilities, ideas, Dede cation, together they form the foundation of strong company committed to maintain its position around the world. B.D.K. Accomplishes this by manufacturing the most efficient products for chosen markets. We are at work constantly in pursuit of new technology. In the future, as in the past, B.D.K. Will be known as a company with commitment to excellence and we have the strength and ability to deliver that excellence. In pursuit of Excellence B.D.K Manufacturing plants have been accredited to ISO-9001 certification by RW-TUV
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. B.D.K Group of companies is one of the leading and reputed manufacturing industries of India. It is largely responsible for the economic development of the country. It is actively participating in achieving the country's economic goal. It has gives its contribution in solving many of the prevailing problems, such as unemployment, resources etc. It has helped in solving the unemployment problem by giving employment to above 700 people, which includes both skilled and unskilled lab our technical and non- technical staff and also officers and executives. The Industry is grin from pollution as it has taken all necessary precautionary measures to prevent pollution by growing trees all round and also good plantations with all types and colors of beautiful flowers, which also provides a look for the visitors and also a healthy environment for the people working in the premises. B.D.K.group is earning good profits, which is the primary goal of any enterprises. It pays all its taxes and fulfills all its duties. It helps in currencies through by large investment and also by earning foreign Australia, Malaysia, Italy, New Zealand, Middle East, Germany and U.K. Where it has made large markets for its products.
B.D.K process controls private Ltd. Is a private limited company in the field of chemical fluid valves and pumps under brand name B.D.K. The products that are marketed by M/s. B.D.K. Marketing services and M/s. B.D.K Equipments Inc. It is housed in a lush green acres currently employing 200 personnel (Appro). B.D.K.P.C design and manufactures diaphragm valves, Butterfly valves, plug valves, etc. to the nubs of major stored like chemical and fertilizer plants, oil refineries, thermal power plants, nuclear power plants, etc. And exports its products to Australia, New Zealand, Malaysia, Thailand, Middle East, Austria, Italy, etc. B.D.K.P.C has a documented quality system to meet the requirements of ISO- 9001/1994 and net specification Q1 to ensure that is orders, processed, products produced and service rendered meet the customer requirements. The unit is certified for ISO- 9001/1994 during September 1995 and is rectified in October 1998 by M/s. RW-TUV, Germany.
Functional Management
It consists of head of all functional departments who report to Executives works.
Middle Management:
It consists of sectional in charge (SIC) that report to respective heads of functional management. Babasabpatilfreepptmba.com Page 19
Product Range
Any other products not covered in the above rang is treated as products and they are not covered under scope of quality system. Only gate valve and swing valve of size 50 mm to 300-mm class 150 and 300 are covered under API 6D specifications.
INFRASTRUCTURE FACILITIES
The following are the infrastructure facilities available in the B.D.K.P.C.
2. Machine Shop:
The shop has facilities for machining the required components. The machines include conventional machines like center lathes, vertical Terrel lathers, milling machines, drilling machines, surface grinding machine and welding equipments. There is a tool crib for manufacturing activities also.
3. Machining:
The machining of all components is established and carried out with our approved sub contractors.
4. Assembly shop:
Appropriate facilities like lapping machines have been installed for making sub-assemblies and main-assemblies of valves. There are necessary testing facilities to test the valves to the required specification.
5. Painting:
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Necessary painting facilities are available for painting assembled products or spares. And also necessary packing and dispatch facilities are available for all the products.
7. Stores:
Stores has required facilities to store raw, semi finished and finished components. Castings are stored in casting yard. Separate rejection and scrap yards have been preceded.
b. Calibration Room:
Well-equipped calibration room for B.D.K. Group of companies has been established to meet most of the in house calibration requirements. The calibration room is certified for ISO9001/1994 quality system.
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9. Personnel:
Suitable qualified personnel are employed for performing the required job. However training programs also organized to meet the training needs of personnel.
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. meet the customer requirements. The unit is certified for ISO- 9001/1994 during September 1995 and is rectified in October 1998 by M/s. RW-TUV, Germany.
MISSION STATEMENT THE QUALITY POLICY SHALL BE TO DASIGN, TO MANAGE, TO MARKET QUALITY PRODUCTS AT COMPETITIVE PRICES, TO THE ENTIRE SATISFACTION OF THE CUSTOMER AND TO ATTAIN MARKET LEADERSHIP THOUGH CONTINUAL IMPROVEMENT
VISION STATEMENT TO BE THE MOST ADMIRED COMPANY IN THE PRODUCTION OF VALVES INDUSTRY
QUALITY POLICY THE QUALITY POLICY SHALL BE TO DESIGN TO MANUFACTURER TO MARKET QUALITY PRODUCTS AT COMPETITIVE PRICES TO THE ENTIRE SATISFACTION OF THE CUSTOMER AND TO ATTAIN MARKET LEADERSHIP.
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PRODUCT PROFILE
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ORGANIZATION CHART
Material Dept.
Accounts Dept.
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Washing allowance Canteen coupons Regularity allowance MISC Medical claim premium Company loan Income Tax LWF MISC LIC
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Both employer and employee contribute 12% of (BS+DA). The employer contribution is divided into: 8.33% towards pension fund and 3.67% towards provident fund.
This is the sate government act, yearly Rs. 3 by employees for non-technical and Rs. 6 by employer for technical, in the month of December.
3.Professional Tax:
All the employees getting more than Rs. 3000/- salary have to pay professional tax to state Govt. for rendering the profession. The personal tax slabs are: As per the Katakana state rules.
4. ESIC:
The employees earning less than Rs. 6500/- salary have to contribute to ESI fund, for availing the benefits from ESIC. The contribution is an follows: Employee: 1.75% of BS+DA+HRA Employer: 4.75% of BS+DA+HRA Total: 6.5%
5.Canteen coupon:
All the employees are issued coupons at a subsidized rate of Rs. 60 to 80 per month, Remaining will be paid by the company that is employee 25% and employer 75% for meals and breakfast.
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. The time office is mainly responsible for maintaining personnel records of individual employees. The personnel records consist of name, address, qualification, experience, reference, wage scale, achievements, grade, marital status, etc. These records are kept secret. In B.D.K.group of companies the performance is the key factor considered by the directors in promoting the employees to higher posts. The retirement is at the age of 55 years or 30 years of continuous service whichever is early.
Working time:
Working time of employees is divided into shifts. 1. Shift-1 7.30 am. To 11.30 am. 12Noon to 4 pm. Interval 11.30 to 12.00 noon. 2. Shift-2 4 pm. To 8 pm. 8.30 pm. to 12.30 pm. Interval 8 pm. to 8.30 pm. 3. Shift-3 12 am. To 4 am. 4.30 am. To 7.30 am. Interval 4 am. To 4.30 am.
Date of Payment:
Staff: 1st of every month. Workers: 5th of every month.
1. Leaves:
In B.D.K, the following leaves are provided to employees. 1) 10 public holidays. 2) Casual leave. 3) Sick leave. 4) Earned leaves [ 1 () days for every 20 days physical work). Babasabpatilfreepptmba.com Page 29
2. Welfare Facility:
The company provides 1. 2 sets of uniform. 2. Shoes and socks. 3. Safety obstacles, gloves, etc to its workers every year.
3.Canteen Facility:
All the workers and staff are issued canteen coupons for meals and breakfast in the canteen at a subsidized rate of employee 25% and employer 75%. The time office will issue these coupons. All the employees are provided with tea twice in a day at free of cost
4.Medical service:
The medical facility like hospitalization and other medical expenses are provided to employees and their relatives under ESIC.
5.Loan Facility:
The company provides loan to the employees at zero percent interest for some genuine reasons like medical, education, marriage etc.,
6.Advance:
Advance salary / wage is paid to employees in some special occasions or in emergency and is deducted from their salary / wage.
7.Miscellaneous scheme:
The company provides the miscellaneous schemes like Pension after retirement. PF DA Page 30
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Conveyance allowance Washing allowance Regularity incentives Bonus (Maximum 20% Minimum 8.33%) HRA Bank installments LIC Premium.
Requisition to stores for semi-finished and raw materials to send for processing to subcontractors. Requisition to stores for assembling of materials. After assembling production are offered for inspection and testing to the quality assurance department Cleared products are sent to dispatch section.
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Production planning is the primary function of the ppc department. Production plan for the month is prepared in the last week of the previous month in consultation with the sales coordination plan. Work order, which are over due as on last day of current month. Work orders, which are due in the month for which the production is to be made. Work orders, which are due in the next month. Left over work orders from current month's plan.
However, while planning the production plan for the month, preference for processing the work orders is given, considering the following points. Work orders, due date. Urgency from the sales co-ordination department. Availability of materials of all the components.
Referring the above-mentioned points and considering the monthly production capacity, the production plan is finalized.
Material planning:
Material planning is another important suction of PPC department. Work orders / amendments are received from sales co-ordination department. In some cases inter departmental memo is received from SC department as an advance intimation for materials procurement/ processing.
The ordering for materials (Indent / PO / Letter of indent) is done considering following points:
1. Stock of components. 2. Pending purchase orders and indents as on date. 3. Monthly average materials requirements as required. 4. Requirement for a particular month. 5. Total material requirement against pending work orders. Based on the above points the working sheet is prepared for the total requirement and total shortages considering all pending orders. The orders quantity is decided based upon the following points. Babasabpatilfreepptmba.com Page 32
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. 1. Procurement time. 2. Feasibility to procure the given quantity. 3. Stock, which facilitates speedy execution of work, orders.
Painting:
The valves are cleared with wire brushed paper made totally free from scales, dust etc., the products are thoroughly wiped with solvents lie thinner, petrol, kerosene, etc., to remove grease and oil from surface. The following shades of co lours are used as standard:
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. An organization needs to have and authoritative design and development department to meet the changing needs of the market. B.D.K. Group has a well- established design and development with well-qualified and experienced personnel's to design and develop quality products that are reliable, economical and satisfying customer needs.
The Design and development department will comprise of the following sections based upon the products. 1. Butterfly valve section. 2. Diaphragm valve section. 3. Plug valve section. 4. Gate valve and globe valve section. 5. Check valve section. All these sections will address all the functions and activities connected with design and development of respective product. They are also responsible for the design and development of any other new product assigned. The department performs the design and development activities using the established systems and procedure. These activities are carried out in the following phases.
2. Interface:
The different department, which provides design, input and documented in the design and development activity chart and design review. The interface with other departments is documented.
3. Design Input:
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Input requirement to design a product will be obtained from customer specification, order acceptance, contract review, standards confirmed, cost involved etc. the input requirement are documented and reviewed.
4. Design Output:
The outputs of design and development activities are that they meet the design input requirements and give clear specifications for procurement and product shall be procurable and verifiable. The designs out puts are in the form of drawings, material list and technical specifications.
5. Design Review:
This is a method of tackling problems. The aim of design review is to identification the problem areas, inadequacies and takes corrective actions to assure that the final design and meet the specific customer requirements.
6. Design Verification:
It is performed so as to ensure that the design output meets the design-input requirements. The activities carried out in design verification stage are Verifying the correctness of calculations. Confirming the new design by comparing it with a similar proven design. Justifying the drawings and specifications etc.
7. Design validation:
Design validation activity is carried out so as to ensure that the product conforms to the defined user needs / requirements. It is done on the final product by subjecting the product to tests, measurements, observations or other means as applicable.
8. Design Changes:
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. The design change captivity is carried out, based on the information provided by other departments or customer or the improvements in process / Product performance or other consideration such as cost and material procurement. These information are studied and necessary changes are made in drawings, specifications etc.
Functions of Design and Development Department: The functions and activities of design and development department are as follows:
1. Design and development of new products, extension model / size of existing proven range and standard product with some additional features as per customer requirements. 2. Preparation, release, revision and control of manufacturing drawings, seas drawings, and material lists general assembly drawings, technical specifications and directories. 3. Assisting SC department in contract review when requested. 4. Assisting PPC department for their requirements for Jigs, Fixtures, gages and other tooling when requested. 5. Assisting material department in the department of investment, casting dies and other item when requested. 6. Disposal of design concessions through non-conformity review committee. 7. Maintenance and updating of national and international standards. 8. Attending customer complaints, technical discussion with customers where referred to. 9. Co-ordination with other department for development activity. 10. Continuously improve the quality of the product. 11. To identify training needs and to plan and to organize for the same.
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A. Dimensional Inspection:
Under dimensional inspection the following tests are carried out on the samples representing the respective raw material. 1. Destructive testing. 2. Non-destructive testing. 3. Mechanical testing. 4. Dye-penetrative testing. 5. Radiography and X-ray testing. 6. Ultrasonic testing. 7. Magnetic particle testing.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Apart from these they also carry out liquid penetration test Helium leak test Ultra low vacuum, Cryogenic, fire safe, Hot oil and standard cyclic tests.
B. Visual Inspection:
Under visual inspection the surface defects such as sand inclusion, rough surfaces, blow holes, etc are detected visually.
CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. segregated and co lour coded. The rejected products by NCRC are returned to vendors. The confirmed product is proceeding to stores.
5.Record:
Inspection and test records shall be prepared, verified and maintained at all stages of manufacturing as per documentary procedure.
Departmental Functions:
The following are the important function of QA department. 1. To draw quality plans/ inspection plans. 2. Inspection of incoming and in process products. 3. Final product inspection and testing. 4. Inspection and testing status. 5. Calibration and control of inspection, measuring and test equipments and to maintain identification and trace ability for the same. 6. Identification and trace ability of product. 7. To plan for inspection and test resources.
MATERIAL DEPARTMENT
Material department plays an important role in smooth running of the organization by plan and procures materials and stores in a scientific manner.
Functions of Materials Department: The following are the important function of material department:
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Evaluation and approval of subcontractor. Procurement from approved subcontractor. Performance rating of subcontractor. Receipts, storage, handling, preservation and issue of materials. Verification, identification and trace ability of products. Non-conformance review, disposition and corrective and preventive action. To maintain quality document and records. To identify training needs and to plan and to organize for the same.
The subcontractors are classified into four categories for the purpose of rating.
Rating 85% and above 75% to 84% 60% to 74% Below 60% Category Excellent Good Fair Poor Grade A B C D
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. The sub contractors whose rating is above 60% are included as Approved sub contractors.
Identification:
Raw materials such as castings, bar stocks and rubber components are identified with a material co lour code. Machined components are identified with a material co lour code or engraved for material identification. Materials stored in designated stores are identified with the identification tag. Material identification co lour code charts are displayed for reference at stores, machine shop and assembly shop.
Traceability:
For the purpose of traceability castings are identified with the serial number and record of the same is maintained in the Casting Traceability Register, in the stores department. Machine components produced from bar stock are identified with the branch number for the purpose of traceability record. The batch code numbers are engraved/punched on the machined components. Babasabpatilfreepptmba.com Page 41
Purchase Order:
Purchase orders are released on approved sub contractors. Purchase order shall contain data clearly describing the material order and shall content the prices information of type, size, class, specification, grade, make, drawing numbers and other relevant data.
Raw materials Carbon, steel, alloy steel, casting Cast Iron's, Giron castings Gun Metal Casting Bar Stock Forgings Fasteners Gaskets Gland packings and grafoil flings
Suppliers Mal and Alloy casting Pvt, Ltd. Shimoga AKP Foundries pvt. Ltd. Essen aluminum, Belgaum. Asia steel, Mumbai MGM Industries Fasteners and Allied products ltd. IGP Engineering Pvt. Ltd. Chennai. Me ch. Packing Mumbai.
The B.D.K. Group consists of two important marketing and service oriented units.
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Contract Review: The objective of sales co-ordination department in contract review is to ensure that customer needs are clearly identified, understood, documented and activities are co- ordinate for effective execution of contract. The products covered in product drawing and price lists are termed as standard products drawings ans price lists are called special products. M/s. B.D.KMS on behalf of B.D.K.E.I handles all standard products. Sales co-ordination in consultation with concerned departments shall ensure that for each contract.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Whenever customer requires incorporating his supplied product in final scope of supply, sales co-ordination shall maintain the record of such item and inform concerned departments about the receipt. Customer supplied products are verified upon receipt as per incoming material inspection and testing procedure, such products duly identified are stored separately and maintained to avoid damage deterioration.
Servicing:
The objective is to organize for providing for service support and where contractually agreed to provide installation and commissioning service to customer. Design and development department prepares installation, operation and maintenance manual (IOM) and update. This IOM have all necessary instructions for installation, operation, and maintenance. It will contain safety precautions and list of recommended spares. Io M's dispatched with each consignment. If contractually, agreed, the installation and commissioning services will be provided to the customer. Beyond the guarantee period service may be provided as per the agreed terms.
Customer Complaints:
The sales co-ordination department keeps service registers of the customer complaints, study the complaints and reports to the concerned HOD for further action and attends to customer complaints analyze it and takes corrective and prevention action. A monthly report for customer complaints is prepared and submitted to HOD and MR.
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. A contract review is prepared which contains all necessary details of purchase order placed by the client, such as type of valve, quantity, price due date, commercial terms such as freight, insurance, taxed, mode of payment and all other information. Sales co-ordination
department in co-ordination with production planning and control department finalizes the due date in contract review. Once the contract review is done then order acceptance is prepared and the copies of it are distributed to the concerned department soon after these work orders are issued to execute the order. The goods manufactured are inspected as per contract and dispatched to client. In case, if the goods are not delivered to the customers as per the due date in contract review, then customer may claim a penalty of 0.5% - 5% per week on the value of the goods. Products marketed by B.D.K holds a guarantee period ranging from 12-18 months. Twice in a year, sales conference is held. All the zonal managers are called upon for the review of the 6 months performance of the company's sales. Based on the up coming projects, government policies etc., the sales target for next 6 months is set. The future demand is estimated by analyzing the past sales, current orders and new projects.
Sales promotion:
Sales promotion plays an important role in increasing the demand for the product, market share profits, etc.
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Function's:
Preparation of daily cashbook and bankbook. Receipts and payments. Maintenance of sales register and purchase register Preparation of sales Tax Returns. Maintenance of various ledgers like General ledger
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RESEARCH METHODOLOGY
Research methodology focuses on hoe the research problem was investigated. Through the sampling methods data gathering instruments and the statistical technique that were utilized for the present study.
Research Design:
Research design provides the basic direction answers to research questions. And provides relevant information on the research to be the job most efficiently. To study done is exploratory to discover the concerned facts and casual to investigate variables on non probability sampling technique of questionnaire design, where in data are collected and analyzed.
Primary data:
Data from primary source was collected through present questionnaire. It is personal interview. Each interview took about 10 to 15 minutes.
Secondary data:
The secondary data was collected from books, internet and internal sources of unit like, company manual, department manuals, daily attendance records, and other topic related records such as forms which are maintained for separation and addition of employees to organization, etc.
Sample design:
Its random sampling method selecting about 100 employees of different grades, different department, including the grass root level workers.
Sample size: 100 respondents working in different dept. including blue-collar employees
have been answered to the questionnaire.
ANALYSIS
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. 1. Do you belong to a joint family? Options Yes No Total Respondents 40 60 100 Percentage 40 % 60 % 100%
DO YOU BELONGS TO JOINT FAMILY 60% 60% 50% 40% 30% 20% 10% 0% 40%
YES OPTIONS
NO
INTERPRETATION:
According to the above graph it shows that 40% of the employees are belongs to joint family. And 60% of the employees are not belongs joint family.
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Respondents 56 44 100
ARE YOU SATISFIED WITH YOU SALARY 56% 60% 50% 40% 30% 20% 10% 0% 44%
YES OPTIONS
NO
INTERPRETATION:
According to the above graph it shows that 56% of the employees are satisfied with their salary. . And 44% of the employees are not satisfied with their salary.
OPTIONS Yes No
Respondents 24 76
Percentage 24 % 76 % Page 52
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. Total 100 100%
DO YOU HAVE ANY OTHER SOURCES OF INCOME 76% 80% 70% 60% 50% 40% 30% 20% 10% 0%
24%
YES OPTIONS
NO
INTERPRETATION:
According to the above graph it shows that 24% of the employees are having other sources of income. And 76% of the employees are not having any other sources of income.
Respondents 70 30 100
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IS IT POSSIBLE TO MEETS YOUR FAMILY EXPENSES FROM YOUR INCOME 70% 70% 60% 50% 40% 30% 20% 10% 0%
30%
YES OPTIONS
NO
INTERPRETATION:
According to the above graph it shows that 70% of the employees are possible to meets their family expenses from your income. And 30% of the employees are not possible to meets their family expenses from your income.
Respondents 98 2 100
Percentage 98 % 2% 100%
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IS YOUR WORK PLACE CLEAN AND HYGIENIC 98% 100% 80% 60% 40% 20% 0% YES OPTIONS 2% NO
INTERPRETATION:
According to the above graph it shows that 98% of the employees are preferring work place is clean & hygienic. And 2% of the employees are not preferring work place is clean & hygienic.
Respondents 88 12 100
Percentage 88 % 12 % 100%
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88%
INTERPRETATION:
According to the above graph it shows that 88% of the employees are co - operate with their colleagues and 12% of the employees are not co-operate with their colleagues.
7. Is your relationship with your higher authorities? Options Yes No Total Respondents 90 10 100 Percentage 90% 10% 100%
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100 80 60 40 20 0
10 YES OPTIONS NO
INTERPRETATION:
According to the above graph it shows that 90% of the employees are having good relationship with their higher authorities. And 10% of the employees are having bad relationship with their higher authorities
8. Do you remain absent from work if any of your family members fall ill? Options Yes No Total Respondents 60 40 100 Percentage 60 % 40 % 100%
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DO YOU REMAIN ABSENT FROM WORK IF ANY OF YOUR FAMILY MEMBERS FALL ILL 60% 60% 50% 40% 30% 20% 10% 0% 40%
YES OPTIONS
NO
INTERPRETATION:
According to the above graph it shows that 60% of the employees are absent from illness And 40% of the employees are not absent from illness.
9. What is the most common reason for you to remain away from work? Options Yes No Total Respondents 12 88 100 Percentage 12 % 88 % 100%
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WHAT IS THE MOST COMMON REASON FOR YOU TO REMAIN AWAY FROM WORK 88%
INTERPRETATION:
According to the above graph it shows that 12% of the employees are the most common reason is festival. And 88% of the employees are the most common reason is Domestic.
Respondents 10 90 100
Percentage 10 % 90 % 100 %
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NO
INTERPRETATION:
According to the above graph it shows that 10% of the employees are having incentives for full attendance and 90% of the employees are not having incentives for full attendance.
Respondents 50 50 100
Percentage 50 % 50 % 100 %
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IS IT EASY/DIFFICULT TO GET LEAVE 50% 50% 40% 30% 20% 10% 0% YES OPTIONS NO 50%
INTERPRETATION:
According to the above graph it shows that 50% of the employees are getting easy leave and 50% of the employees are getting difficult leave.
12. Do you remain out of work without informing your higher authorities?
Respondents 66 34 100
Percentage 66 % 34 % 100%
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DOU REMAIN OUT OF WORK WITHOUT INFORMING YOUR HIGHER AUTHORITIES 66% 70% 60% 50% 40% 30% 20% 10% 0% 34%
YES OPTIONS
NO
INTERPRETATION:
According to the above graph it shows that 66% of the employees are remain out of work without informing your higher authorities. And 34% of the employees do not remain out of work without informing your higher authorities.
Respondents 66 34 100
Percentage 66 % 34 % 100 %
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DOES YOUR SUPERVISOR RECOGNISE YOU 66% 70% 60% 50% 40% 30% 20% 10% 0%
34%
YES OPTIONS
NO
INTERPRETATION:
According to the above graph it shows that 66% of the employees are recognize their supervisor. And 34% of the employees are not recognize their supervisor.
14. . Do you have any habits out side the company ? Options Smoking Alcoholism Gutaka No Habits Total Respondents 16 12 14 58 100 Percentage 16 % 12 % 14 % 58 % 100 %
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DO YOU HAVE ANY HABITS OUT SIDE THE COMPANY 60% 50% 40% 30% 20% 10% 0% SMOKING Alcoholism Gutaka OPTIONS No Habits 16% 12% 14% 58%
INTERPRETATION:
According to the above graph it shows that 16% of the employees are having smoking habit outside the company. 12% of the employees are having alcoholism habit outside the company. 14% of the employees are having gutaka habit outside the company. 58% of the employees are having no habits outside the company.
15. Are you facing any environmental hazards at work place? Options Yes No Total Respondents 8 92 100 Percentage 8% 92 % 100%
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8% YES OPTIONS NO
INTERPRETATION:
According to the above graph it shows that 8% of the employees are facing environmental hazards at work place. And 92% of the employees are not facing environmental hazards at work place .
Respondents 90 10 100
Percentage 90 % 10 % 100%
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INTERPRETATION:
According to the above graph it shows that 90% of the employees are satisfied with their work. And 10% of the employees are not satisfied with their work.
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17. Are you get sufficient support and attention from your supervisors.
Respondents 87 13 100
Percentage 87 % 13 % 100%
ARE YOU GET SUFFICIENT SUPPORT AND ATTENTION FROM YOUR SUPERVISORS
87%
INTERPRETATION:
According to the above graph it shows that 87% of the employees are get sufficient support and attention from their supervisors. And 13% of the employees are not get sufficient support and attention from their supervisors
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Respondents 94 6 100
Percentage 94 % 6% 100%
6% YES OPTIONS NO
INTERPRETATION:
According to the above graph it shows that 94% of the employees are Whether the working conditions are favorable in this company.. And 6% of the employees are not Whether the working conditions are favorable in this company.
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19. Whether the demand of my job makes it difficult to be relaxed all the time at home.
Respondents 87 13 100
Percentage 87 % 13 % 100 %
WHETHER THE DEMAND OF MY JOB MAKES IT DIFICULT TO BE RELAXED ALL THE TIME AT HOME 87%
INTERPRITATION:
According to the above graph it shows that 87% of the employees are the demand of my job makes it difficult to be relaxed all the time at home. And 13% of the employees are not the demand of my job makes it difficult to be relaxed all the time at home.
20.
Are you dissatisfied with the hectic schedule of the company? Page 69
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Respondents 50 50 100
Percentage 50 % 50 % 100 %
50%
NO
INTERPRITATION:
According to the above graph it shows that 50% of the employees are It often seems like I have too much work for one person to do. . And 50% of the employees are not It often seems like I have too much work for one person to do.
FINDINGS
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. The company has provided proper and healthy working conditions and employees are happy with it. Employees are even happy with the general welfare facilities provided by the company. It is found that percentage of young employees is high in the organization. It is confirmed that company offers increment towards regularity in attendance. But some workers are not aware of it. It is found that social and religious sermanies and other personnel causes are the reading causes for the absence. Most of the employees are satisfies with the present leave facility for some of them feel that can be further liberalized. Few of employees feel that travel distance from residents to job cause them remain absent as time scheduled can not be maintained.
SUGGESTIONS
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. BDK Engineering Industry Ltd, must provide bus facility to the workers. It may reduce absenteeism. The rules and regulations and offer of bonus or other pecuniary inducements relating to attendance must be explained to all workers. Improving the pay structures, based on the organizational financial position.
CONCLUSION
The company has provided healthful and hygienic working conditions. The company also provided adequate medical facilities for minor injuries and accident prevention and safety and health measures. Babasabpatilfreepptmba.com Page 72
The work schedules are well structured and planned and employees are happy. Proper records of each workers attendance are maintained. Adequate leave facilities are provided to employees. There exists cordial relations between supervisors and workers.
ANEXURE QUESTIONNAIRE SUBJECT: - STUDY ON CAUSES FOR ABSENTEEISM IN BDK ENGEENERING INDUSTRIES PVT LTD.
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PERSONAL DATA
Name of Employee Age Marital Status Educational Qualification 1) Nil 2) 1-7 3) SSLC 4) PUC Level : : :
8. Do you remain absent from work if any of your family members fall ill? 1) Yes 2) No Page 74
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9. What is the most common reason for you to remain away from work? 1) Festival 2) Domestic
12. Do you remain out of work without informing your higher authorities? 1) Yes 2) No
14. Do you have any habits out side the company ? 1) Smoking 2) Alcoholism 3) Gutakha 4) No habits
15. Are you facing any environmental hazards at work place? 1) Yes 2) No
16. Are you satisfied with the work given to you? 1) Yes 2) No
17. Are you get sufficient support and attention from your supervisors? 1) Yes 2) No
18. Whether the working conditions are favorable in this company? 1) Yes 2) No
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CAUSES FOR ABSENTEEISM IN B.D.K. ENGINEERING INDUSTRY LTD. HUBLI. 19. Whether the demand of my job makes it difficult to be relaxed all the time at home? 1) Yes 2) No
20. Are you dissatisfied with the hectic schedule of the company? 1) Yes 2) No
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BIBLIOGRAPHY
HUMAN RESOURCES MANAGEMENT : GUPTA AND JOSHI. Vikas publication. HUMAN RESOURCES MANAGEMENT : M.S.SUBBARAO. Himalay publishers. TWO YEARS BALANCES SHEET : 2006-2007 AND 2008-2009. www.bdkindia.com www.google.com
Q3
Q4 Q5 Q6
Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17 Q18 Q19 Q20
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