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Corporate Profile
Exceeding Expectations
Mission Statement:
To become the market leader in the healthcare, dental, scientific and safety industries by providing quality products combined with customer-focused service, at the most competitive prices.
Company Overview
Rosebery Head Office
Turrella Office
Livingstone International was founded in 1984 and is a proudly Australian owned company which supplies consumables to the Healthcare, Scientific, Dental, Veterinary, Safety, First Aid and Occupational Health & Safety (OHS) markets. Recently Livingstone has started to expand into the international market and now has a customer base that spreads over 57 countries worldwide. Livingstone provides a valued one-stop-shop supply service to over 20,000 active customers located throughout Australia and internationally, servicing dentists, doctors, vets, first-aiders, schools, universities, nursing homes, childcare centres, pharmacies, hospitals, pathologies, laboratories, industrial and government accounts.
Here at Livingstone we are proud of our own premium quality branded products. We continually try to understand our customers demands and have developed the Livingstone brand in accordance with their needs and wants, with a focus on customer satisfaction. Our Livingstone products are competitively priced and are of premium quality - representing the best value - which has made us market leaders in the healthcare industry.
Customer Service
The Livingstone group currently employs over 165 experienced staff, who are committed to assisting our valued customers. We offer personalised account managers who are there to service our customers diverse needs specifically. From simply listening to customers through to pointing them in the right direction with alternative products, Livingstones staff will provide service and quality that can be counted on.
Competitive Price
Part of Livingstones mission is to provide a competitive and flexible pricing policy, which offers the best value for customers. To ensure this we offer customers a range of premium and inexpensive goods throughout our product ranges. By maximising our buying power across our diverse markets and streamlining our processes, we are able to keep our prices competitive and pass the savings on to our customers.
Turrella Warehouse
Rosebery Warehouse
Corporate Profile
Delivering Excellence
Warehouse & Logistics
Livingstone is known for its commitment and enthusiasm in delivering the right products to the right place at the right time. Livingstone has fully functional offices and warehouses in Sydney and Melbourne, with additional warehouses in Perth and South Australia.The combined floor space of our warehouses are over 10,000 sq meters and at any one time there is in excess of $10 million worth of stock. This provides Livingstone the ability to deliver to customers as efficiently and accurately as possible.
Trade Shows
Every year Livingstone International attends trade shows to promote both our premium quality generic and other branded products. This is just one way in which we show our dedication and commitment to meeting our customers needs, in every aspect of business. The Trade shows we currently attend are: Aged Care Dental Safety Show Tenders/Contracts Hospital Supplies Beauty Expo
Showroom
Livingstone has three showrooms, two in Sydney at our Rosebery and Turella offices and one in Melbourne at our Northcote office. These showrooms are unique to the consumables industry, offering customers the chance to view our extensive product range in person.
Rosebery Showroom
E-Commerce
At Livingstone we understand the advantages that the Internet can offer and as a result we have harnessed its capabilities for the benefit of our customers. Our aim is to make it extremely easy, cost effective and convenient for customers to do business with Livingstone.
Turrella Showroom
Corporate Profile
www.livingstone.com.au
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Livingstone Departments
HealtH & Medical Medical
We cater to public and private hospitals, general practitioners, nursing homes, surgeries, medical specialists and medical resellers.
Veterinary
Livingstone supplies all size veterinary practices, surgeries and pet shops.
Spring
Summer
Autumn
Winter
Pharmacy
Our pharmacy division specializes in over the counter (OTC) goods and retail products.
Sydney Office
Melbourne Office
Phone: +61 2 9313 6111 Fax: +61 2 9313 6444 Mail: 106-116 Epsom Road, Rosebery, NSW 2018 Australia Email: sales@livingstone.com.au Website: www.livingstone.com.au
Phone: +61 3 9481 8000 Fax: +61 3 9486 1448 Mail: Unit 8/87 Newlands Road, Reservoir, VIC 3070 Australia
BR-B2R0612