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Multiple Regression Analysis

Hypothesis Testing of Multiple Regressions of Churn Rate of Jazz: Standard Error t Stat P-value 0.528744 2.367714 0.022257 0.123413 -0.26547 0.791858 0.09337 1.292787 0.202683 0.105802 3.019659 0.00416 0.115964 2.34536 0.023477

Coefficients Intercept 1.251915 x1 -0.03276 x2 0.120708 x3 0.319486 x4 0.271977

Lower 95% Upper 95% 0.18696962 2.31685951 -0.281330286 0.215804589 -0.067349303 0.30876448 0.106389945 0.532582952 0.038413863 0.505540554

y= a+ b x+ b x+ b x+b4x4
b = -0.03276 b= 0.120708 b= 0.319486 b=0.271977

Hypothesis of Customer Satisfaction


At the 5% significance level, test the null hypothesis that customer satisfaction of jazz towards its customers are same?
H: equal to 0 H: not equal to 0

(P-value for quality)

The p-value of quality is 0.791858 it means the p-value is greater than 0.05.it means the result is in significant and cannot applicable to the whole population. Customer satisfaction does not affect churn rate. It depends on other factors. (Confidence interval for customer satisfaction):

We are 95% confident that the customer satisfaction of the jazz customers lies between -0.281 ----0.211

Hypothesis of Value Added Service


H: equal to 0 H: not equal to 0

At the 5% significance level, test the hypothesis that value added services of jazz towards its customers are same?
(P-value for advertisement)

The p-value of advertisement is 0.202 it means the p-value is greater than 0.05.it means the result is in significant and cannot applicable to the whole population. Value added services of jazz does not vary churn rate because in case telecom customers it can be changed in different situations e.g. Behavior of customers can be depend on the other factors.

(Confidence interval for advertisement): We are 95% confident that the mean of value added services of jazz customers lies between 0.06 ----- .030

Hypothesis of Effective Retaining Programs


H: equal to 0 H: not equal to 0 (P-value for Effective Retaining Programs.)

The p-value of price is 0.004 which is less than 0.05. So we reject the null hypothesis and are in the
favor of H1. It means the result is significant and can be applicable to the whole population. The Effective Retaining Programs of Jazz can help to reduce churn rate. The Effective Retaining Programs attracts the customers and they can become loyal users without switching to other networks. They prefer the Retaining Programs of Jazz instead of the other factors. So the result of our data is significant and can be applicable to the whole population

(Confidence interval for Effective Retaining Programs): We are 95% confident that the price is lies between -0.10 ----- 0.50

Hypothesis of Advertisement
H: equal to 0 H: not equal to 0

At the 5% significance level, test the hypothesis that value added Advertisement of Jazz towards its customers are same?
(P-value for Advertisement)

The p-value of variety is 0.023 it means the p-value is greater than 0.05. It means the result is significant and can be applicable to the whole population. Advertisement of Jazz effect Churn Rate because in case of increase in churn rate it can be change in different situations e.g. Advertisement can be depend on the other factors. (Confidence interval for Advertisement): We are 95% confident that the variety is lies between 0.03 ----- 0.50

A = 1.251 (the value of a is fixed which is the value of the dependent variable I.e. Churn Rate of Jazz
and it can be fixed in every calculation)

=per unit change in one unit is called the beta. We donate beta with .it means the change in one
unit in any variable is the change in beta.

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