INDUS INTERNATIONAL UNIVERSITY

COURSE OUTLINE

Course Title: Industrial Psychology Department: Business Management Maximum Lecture Hours: 85 Total Marks: 100 Faculty Information: Name Phone E-mail

Course Code: HRM 304 Course credit : 4 Term: FALL 2012

VISHAL CHAUHAN 9318797101/102/103 Vishal chauhan@iiuedu.in

Course Description The course describes certain psychological concepts (training, human engineering, motivation, satisfaction) which are applied in industries and is very effective in influencing the behavior of a human being, which determine its character and further influence his or her working on ground level.

Course Objectives: The objective of course is to acquaint students with psychology principles and how these principles become effective in enhancing the human behavior which further enhance the productivity of the organization as a whole.

Learning Outcomes: By the end of the course it is expected that the students will be able to: 1. Understand the concept of psychology and its application in industrial level. 2. Determine certain variables which influence the behavior of human. 3. Identify certain areas which are sensitive and requires more attention. 4. Use to make application of learned principles on ground level.

Course Methodology: This course will be conducted through detail lectures, assignments, presentations, class tests, case studies, snap tests and role playing sessions. The students are also given individual / group presentations.

Marks Breakup: Assignments Quizzes MST Attendance Final Exam : : : : : 30 15 20 5 30

Suggested Readings: 1. Thomas Willard Harrell (1958). Industrial Psychology, Oxford IBH Publishing Co. 2. M.L. Blum, J.C. Naylor (1984). Industrial Psychology, CBS Publishers. 3. A. Furnham (1997). The Psychology of Behaviour at Work, Psychology Press.

Course Contents:

Unit- I Introduction to Industrial Psychology: Meaning, Concept, Nature, Scope & Importance. Individual Differences & their evaluation; Types of individual differences, Role of heredity and environment. Unit- II Psychological testing: Utility, Reliability, and Validity. Attitudes: Meaning, Characteristics, Methods of measuring attitudes, Implication for organization. Training: Meaning, Need, Importance of Industrial training, Methods, Individualized training; Human Engineering: Introduction, Time Study, Study Motion Hawthorne Study; Fatigue: Nature, fatigue reduction, fatigue tests, environmental condition, effecting fatigue; Accident Prevention: Introduction, Scope, causes of accidents, Industrial safety programmes. Unit- III Hawthorne Studies: The studies and their implications Industrial Morale: Meaning, Characteristics, Factors that influence morale, Measures of improving morale. Motivation: Introduction, Fundamentals, Financials & Non-Financial aspects; Attitudes & Job Satisfaction: Introduction, Methods of measuring attitudes, Factors influencing job satisfaction, How to increase job satisfaction. Unit- IV Personnel Counseling: Objectives, extent & types of Counseling, steps & Techniques of counseling; Psychological aspects of Labour relations: Introduction, group dynamics formal & informal communication, Union Management relations: Sources of conflicts, How to resolve conflicts in organizations; Supervision: Introduction, Meaning and evaluation, practices of high and low producing supervisors, Training supervisors.