Documente Academic
Documente Profesional
Documente Cultură
Entrance Counseling
http://www.ed.gov/DirectLoan
Student’s View
n Review tutorial
n Sign in:
– FSA PIN or
– SSN, DOB and Name
http:dlenote.ed.gov
Electronic MPN
Statistics
n Number of schools participating
– 396
n Total number of electronic p-notes
– From July 1, 2001 to July 10, 2002
– 84,784
n Winner of the 2001 Government
Technology Leadership Award from
Government Executive Magazine
Paper vs E-MPNs Electronic
Paper
160000
140000
120000
100000
80000
60000
40000
20000
0
Jul-01 Aug-01 Sep-01 Oct-01 Nov-01 Dec-01 Jan-02 Feb-02 Mar-02 Apr-02 May-02 Jun-02 Jul-02
Student’s view
n Supply information
– School
– Demographic
– References
n Sign note
n Review note
n Complete process
Issues
n Setting up Adobe Acrobat to read MPN in Step 8:
– Open the Acrobat Reader application from your desktop
– Choose File from the top menu bar
– Choose Preferences from the drop down menu
– Select General. The General Preferences window will appear
– Uncheck the box labeled Web Browser Integration
– Select OK
– Exit the application
n Instructions can also be found at:
– http://dlenote.ed.gov/whatyouneed.shtml
Loan Origination Online
http://lo-online.ed.gov
School’s Option
n Anticipated Disbursements
– Does not change any actual disbursement information
– If actual disbursements need to be changed, then
school will need to send through batch or contact the
LOC
n Actual disbursements
– LOC customer service reps can make changes for
2001/2002 and prior
– Must have the supporting documentation
Audit History
http://cod.ed. gov
http://cod.ed.gov
Check
Check here
here for
for
news
news
Shows which section you are in
Date Range
search
Shows schools you can
view batches for
Batch ID
search
SSN Search
Shows a
list of
batches
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date
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Showsstatus
statusof
ofall
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recordsin
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onCOD
CODsystem.
system. Same
Same
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for Direct
Direct Loan
Loan and
and Pell
Pell
Shows
Shows total
total awards
awards
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forall Shows
Showstotal
allschools
schools total
amount
amount disbursed
disbursed
Shows
Shows all
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for all
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schools
by
byprogram
program
Go
Goback
backto
toprevious
previouspages
pages
Click
Click here
here to
to get
get
disbursement Information
Information
disbursement or or
p-note about
about aa loan
loan
p-notestatus
status
Review
Review status
status of
of
Full
Fullparticipants
participantshave
havethe
the disbursements
disbursements
option
option of
of processing
processing actual
actual
disbursements
disbursements online
online
Click
Click for
for
history
history of
of
disbursement
disbursement Disbursement
Disbursementdetail
detail
Shows
Shows history
history on
on
disbursement
disbursement
Sequence
Sequence#s #sover
over65
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showthethe
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adjustment was
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the web
web
Search
SearchbybyOPE
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DirectLoan
Loan
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Code,Pell
PellID,
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orCOD
CODID ID
Search
Search for
for school
school information,
information,
including
including other
other schools’
schools’ contacts
contacts
Summary
Summary
of
offinancial
financial
information
information
Main
Maincontact
contactinformation
information
View
View options
options for
for different
different
processes
processesininsystem
system
More
More
detailed
detailed
funding
funding
information.
information.
Shows
Shows by
by program:
program:
•Total
•Total dollar
dollar amount
amount for
for awards
awards
•Total
•Total dollar
dollar amount
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disbursements
•Total
•Totalnumber
numberof
ofrecipients
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Security
SecurityAdministrators
Administratorscancancreate
create
new
new users
users for
for accessing
accessing information
information
relating
relatingto
tothat
thatschool.
school.
Security
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Administratorscancancreate
create
messages
messages viewable
viewable to
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only
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roles or
or to
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all
roles
roleswithin
withinschool
school
How do I Obtain Access
to the COD Website
n Identify a Security Administrator for your school
– Responsible for establishing other users within your school
– Reporting/Funding school relationships will automatically
allow access to other school codes
Cindy Battle
FSA, Students Channel
Agenda
Borrowers
Direct Loan School Profile
1,500
Public 452
1,000
Private 398
500
Proprietary 1041
0
1995 1996 1997 1998 1999 2000 2001
20% of Direct Loan Schools Account
Year for 80% of our Portfolio
Report shows
borrowers who
completed
online.
Late Stage
Delinquency Assistance Initiative
n What is it?
– A partnership between the Direct Loan Servicing Center (DLSC)
and Schools to reach borrowers who are more than 240 days but
less than 361 days delinquent.
Sort by delinquency
bucket or cohort year
School Services Online
email Notification
1) Sign up on
the Web site
2) Summary
report is
emailed to you
when report
becomes
available online
Direct Loan
Customer Focus
Schools
Borrowers
www.dl.ed.gov
Direct Loan Borrower Profile
Account Management
Update address
Complete Exit Counseling online
Change payment options
Interactive deferment and forbearance qualifiers
Online form submission
Online Advisor - personalized counseling
Online Payment
Download Forms
Download loan-related forms directly,
avoiding the time and expense of mailing
Question Center
Online Advisor Online information resource for borrowers
Personalized online loan
counseling
Borrower Services Online
Exit Counseling
Recent Exit Counseling Enhancements include:
Print Rights and Responsibilities without retaking test
Enroll in EDA while in grace or within 90 days of separation
View Direct and Non-direct Loan data
Request to have results sent to additional schools
Complete session in its entirety and submit online
(references, drivers license, and employer information)
Repayment Methods expanded to include electronic
payment option
A budget calculator
Borrower Services Online
Exit Counseling
Budget Calculator
Information provided
is easy to navigate
and understand
.2
inter5%
rate est
redu
on E ction
DA
Borrower Services Online
Repayment Options
Make Payment Online 2) Schedule payment
1) Enter
banking
information
Dan Hayward
Direct Loan Servicing
Tomorrow
Borrowers:
Ø New look and feel for Web site
Ø Entrance Counseling
Ø Capitalization Calculator
Ø Letter Re-engineering
New Look and Feel for bill
Increased clarity of information
Reduced number of mailings
Ø 1098e Deductibility Changes
Origination Fee and Cap Interest
All (in school) Interest
Ø CRM4FSA (Consistent Answers)
Ø Late Charges
Direct Loan Servicing
Tomorrow
Schools:
Ø Late Stage Delinquency Assistance Initiative
Ø More “Focus Groups/School Feedback”
Ø Ability to log-into school web site through COD
Ø Improve Exit Counseling materials for high balance
borrowers
Contact Us…
Dan Hayward
(202) 377-3207
Email: Dan.Hayward@ed.gov
Cindy Battle
(202) 377-3261
Email: Cynthia.Battle@ed.gov
School Services
1-888-877-7658
Marian Smithson
Director of Student Financial Aid
Southern Illinois University
Edwardsville
Entrance Counseling