USMAN PERVAIZ

EDUCATION Degree MBA Year 2012 Institution Name Institute Of Management Science (PAK-AIMS) Major Marketing
Marketing Research Seminar in marketing(Advertisement) Marketing strategy

B-COM I.T I-COM Matriculation

2006 2004 2002

Govt Islamia College of Commerce, Lahore

Commerce Commerce Science

Superior Group of College, Lahore Hamayat -e- Islam Higher Secondary School, Lahore
Career Objective

DATABASE MANAGEMENT SYSTEM Made data base HOME ADDRESS for DYAL

SINGH PUBLIC LIBRARY in MS access 616 KASHMIR BLOCK ALLAMA IQBAL TOWN
LAHORE , PAKISTAN ENERGY CRISIS IN PAKISTAN Mobileproject on energy crises in Made # 00971551167807

To achieve challenging position in a dynamic and well reputed organization, which offers good opportunities and challenging working environment where I could implement my professional experience and managerial skills.
Experience

Pakistan and gave the optimal solutions. Land line # 042-37802900 In business economics
Email: ousmanpervaiz@hotmail.com RETENTION OF EMPLOYEES Date of of human resources 5/Jan/1985 Subject birth Nationality-

Abacus Consulting ITS-BPO (Telenor prepaid campaign) Designation: Customer Relation officer, QA & PP to Team Lead
Duration : June 2009 to October 2010

management

Pakistani

MARKET RESEARCH Languages English,Urdu,Punjabi PROJECT Sales of Elitech (a brand of Merck Pvt. Ltd HAVE been reduced work on it from observation to questionnaire. PROJECTS SEMINARS IN MARKETING AD ANALYSIS ROLE OF FINANCIAL On Engro foods THE INSTITUTION IN Olpers Milk, Diet milk, olpers Cream, Tarang, ECONOMY

Responsibilities:
o o Handle the complaints regarding product and services. Solve the queries according to all aspects of business. Give the optimal solution to customer. Up sell the value added serviced given by the company Meet the sales and key point indicator targets which revise on daily basis. Handle the team in absence of Team Leader and give the performance report to available manager. Give sessions on daily updates, sales tasks and quantity related issues. Evaluation of calls to insure the quality parameters is being rightly observed and provided to the customers. Manage team meetings for achieving the daily and monthly tasks and managing the adherence policy

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Omore ice cream.

Done this project in the subject of financial management INDUSTRY ANALYSIS (SWOT)

External factor evaluation and internal factor evaluation of (SUFI MARKETINGGHEE & BANASPATI STRATEGY COOKING OIL) Made project of landscape business Subject of Business policy

made strategies for the success of the business

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Prepare the proposed monthly progress report to avoid the deficiencies in final monthly progress report. Give the motivational lecture and presentation on achieving the sales targets. Provided hourly KPIs to Team Leader and managers

Awards and Achievements

o A grade in Business Mathematics o A grade in Business Communication and Report Writing o Top in training of TELENOR Customer relation officer. o CRO of the month in TELENOR prepaid campaign o Runner up of the month twice in TELENOR prepaid campaign tenure

Skills/Tools

Microsoft Office Basic Knowledge

o o o o MS Word MS Excel MS PowerPoint MS Access Internet Networking hardware installation MS Windows Troubleshooting

Personal Traits Areas of Interests o Hardworking analysis on adds o Dedicated Teaching. o Honest Playing cricket o Enthusiastic o Result Oriented o Regular

STP