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Operations Support
Advanced services
GEs remote monitoring services provide access to inspection and diagnostic services and to trained technicians in a timely and efficient manner. Our trained technicians can help identify technical upgrades or potential turbine outages. Should our team detect an issue, you can rely on our top-of-the-line repair and replacement capabilities and our highly skilled services team to fix the issue immediately. The following process map highlights how advanced services can reduce downtime and avoid unplanned costs.
Technical Upgrades
Description Upgrades for your specific turbines State-of-the-art technical upgrades Performed by highly trained team Benefits Performance or availability improvements Latest technology insertion
Parts repair
Description Comprehensive inspection of system and components Analyze, diagnose issue Develop resolution plan Benefits On-site repair Minimized downtime Reduced replacement expenses
Parts replacement
Description Benefits Full replacement services Parts availability and performed by highly trained fulfillment team Timely delivery Contractual parts offerings available for lead time guarantees and parts discounts
UPGRADES
AVAILABILITY & RELIABILITY Thermal Management System
FEATURES
Upgrade package for electrical cabinets in the nacelle and hub in high ambient temperature conditions PLC software upgrade
BENEFITS
Improved turbine availability and component reliability
TurbineCONTROL 2007 High Ratio Pitch Gearbox GRID INTEGRATION WindRIDE - THRU Turbine Operation System
Uninterrupted turbine operation through grid disturbances Offered in two standard packages: Low Voltage Ride Through Zero Voltage Ride Through
Meets present and emerging transmission reliability standards similar to those demanded of thermal generators
Provides smooth fast voltage regulation by delivering controlled reactive power through all operating conditions Eliminates the need for grid reinforcements specifically required for no-wind conditions, and may allow for more economic commitment of other generating resources to enhance grid security
WIND POWER PLANT MANAGEMENT WindSCADA System VisuPro OPC Server Tools to operate, maintain and manage the wind
Means of communicating real time SCADA data from the wind power plants SCADA System to a third party SCADA or enterprise information system Intuitive operation and maintenance control Secure user-access Standard and defined interface to transfer the real time wind turbine and other available wind plant SCADA data from the GE system to the operators enterprise system
Scheduled Replenishment
Inventory Download
GE Central Warehouse
Customer Value
1. One-stop-shop Parts Supply 2. Lean Process for Re-stock 3. Fleet Demand Forecast 4. Capital Parts Pool Access 5. Commercial Discount
Express Delivery
10
Global footprint
GE Energy has six wind manufacturing and assembly facilities in Germany, Spain, China and the United States. Our current product portfolio includes wind turbines with rated capacities ranging from 1.5 to 2.5 megawatts and support services ranging from development assistance to operation and maintenance.
Customer Support Center Salzbergen, Germany Global Research Center Munich, Germany
Renewable Energy Headquarters Schenectady, NY Manufacturing/ Assembly Tehachapi, CA Customer Service Center Sweetwater, TX Manufacturing/ Assembly and Engineering Greenville, SC Wind Parts Operations Center Memphis, Tennessee
Our facilities are registered to ISO 9001:2000. Our Quality Management System, which incorporates our rigorous Six Sigma methodologies, provides our customers with quality assurance backed by the strength of GE. We believe wind power will be an integral part of the world energy mix throughout the 21st century and we are committed to helping our customers design and implement energy solutions for their unique energy needs. GE Energy is one of the worlds leading suppliers of power generation and energy delivery technologiesproviding comprehensive solutions for coal, oil, natural gas and nuclear energy; renewable resources such as wind, solar and biogas; and other alternative fuels. As a part of GE Infrastructurewhich also includes the Water, Rail, Aviation and Oil & Gas businesseswe have the worldwide resources and experience to help customers meet their needs for cleaner, more reliable and efficient energy. GEs wind turbine technology is a key element of ecomagination, the GE corporate-wide initiative to address challenges such as the need for cleaner, more efficient sources of energy, reduced emissions and abundant sources of clean water.
www.ge-energy.com/wind
* Mark, WindCONTROL, WindFREE, WindRIDE-THRU and WindSCADA are registered trademarks of General Electric Company.