Humax Digital Upgrade

CIGNAL ADVISORY
For Postpaid Plans 430 HD, 590 HD, 990 HD, 1290 HD and 1590 HD Subscribers: There will be a software upgrade applicable to subscribers with 2 or more Digital Boxes only on October 26. There are 2 Key Steps to ensure that your boxes capture the upgrade Key Step 1: To Prepare for the Software Upgrade- Before 2:00 am, Oct 20, 2012 Key Step 2: During the Software Upgrade - After 6:00 am, Oct 20, 2012
Note: These upgrade procedures do not apply to: Subscribers living in condominiums Subscribers in commercial establishments
KEY STEP 1: TO PREPARE FOR THE SOFTWARE UPGRADE Before 6:00am, October 20, 2012
For Plans 430 HD, 590 HD, 990 HD, 1290 HD & 1590 HD
HUMAX
HD DIGITAL BOX
KEY STEP 1: TO PREPARE FOR THE SOFTWARE UPGRADE - BEFORE 2:00 AM, OCT. 26, 2012
TO PREPARE FOR THE SOFTWARE UPGRADE

For Plan 430 HD, 590 HD, 990 HD, 1290 HD & 1590 HD - before Oct. 26, 2012
Step 1
Identify the Main Digital Box. Identify the TV that you use to watch most of the time. This will be your Main TV and Digital Box.
Main TV
2nd
1st
3rd
This software upgrade procedure is applicable to subscribers with 2 or more Digital Boxes only. These do not apply to residents living in condominiums and subscribers in commercial establishments.
Step 2 Switch ON the LNB Power of your Main Digital Box. Set the LNB Power of the Main Digital Box to "ON". How to set your Digital Box LNB Power (On/O )
a On your Remote Control Unit, press the OK
button to bring up the Home Screen. and press the OK button.
b In Home Screen menu, select "Settings"
Enter the correct PIN code (default is "0000", 9999 or "9998").
Select "System Setup" and press the OK button.
Select "Installation Setup" and press the OK button.
Select "Satellite Setup" and press the OK button.
g Select LNB Powering and set to "ON" or OFF.
Press the OK button until you go back to the installation set up screen then press the Exit button to go to full screen view.
Step 3 Switch OFF the LNB Power of the other Digital Boxes. Set the LNB Power of the other Digital Boxes to "OFF".
LNB Set-up
Main Digital Box
ON
2nd Digital Box
OFF
3rd Digital Box
ON
OFF
ON
OFF
You may now continue watching.
KEY STEPPREPARE FOR THE SOFTWARE UPGRADE - BEFORE 2:00 AM, OCT. 26, 2012 2012 TO 1: TO PREPARE FOR THE SOFTWARE UPGRADE - BEFORE 2:00 AM, OCT. 26,
How to set your Digital Box LNB Power (On/O )

button to bring up the Home Screen. and press the OK button.
Step 4 (To be performed on Oct. 25) On October 25, before you sleep, switch o all your Digital Boxes but keep them plugged in their power outlets.
For Plan 430 HD, 590 HD, 990 HD, 1290 HD & 1590 HD
OCT 2012
12 9 6 3
26
FRIDAY
Before 2:00am
Please proceed to the next part of the Software Upgrade Procedures on October 20 after 6:00 am.
KEY STEP 2: DURING THE SOFTWARE UPGRADE After 6:00am, October 20, 2012
For Plans 430 HD, 590 HD, 990 HD, 1290 HD & 1590 HD
HD DIGITAL BOX
HUMAX
KEY STEP 2: DURING THE SOFTWARE UPGRADE - AFTER 2:00 AM, OCT. 26, 2012
When you wake up...

Step 1 Switch on your Main TV and Main Digital Box after 6:00am. Step 2 Check the Software Version of your Main Digital Box.
System Setup
Software Version XXXXXXX
How to check your Digital Box Software Version.

a
b
On your Remote Control Unit, press the OK button to bring up the Home Screen. In Home Screen menu, select "Settings" and press the OK button.
Select "Diagnostics" and press the OK button.
Check the current Release Number.
g
Release Number: 105
The correct Release Number indicated should be 105. Press the Exit button to exit the Settings screen.
If the Software Version matches what is indicated in the Digital Box Guide, proceed to Step 4. If the Software Version does not match what is indicated in the Digital Box Guide, switch o the power of the Main Digital Box and keep it plugged in the outlet.
Step 3 Turn on your Main Digital Box. If the upgrade is ongoing, you will see a progress bar showing percentage completion.
10 min
75%
Wait for 1 hour then proceed to Step 3.
Wait 20-30 minutes for this to nish. Once upgrade progress is completed, proceed to Step 4.
For 2nd and 3rd Digital Boxes

Step 1 Unplug your 3rd Digital Box (if any) before turning on your 2nd TV & 2nd Digital Box.
2nd
Step 4 Unplug the Main Digital Box and proceed to the 2nd/3rd Digital Box.
POWER ON
1st
Step 2 Switch on your 2nd TV and 2nd Digital Box. Step 3 Check the Software Version of your 2nd Digital Box.
System Setup
Software Version XXXXXXX
How to check your Digital Box Software Version.

a
b
On your Remote Control Unit, press the OK button to bring up the Home Screen. In Home Screen menu, select "Settings" and press the OK button.
Select "Diagnostics" and press the OK button.
Check the current Release Number. If the Software Version matches what is indicated in the Digital Box Guide, proceed to Step 6. If the Software Version does not match what is indicated in the Digital Box Guide, proceed to Step 4.
Release Number: 105
Step 4 Set the LNB Power of the 2nd Digital Box to "ON".
g
h
The correct Release Number indicated should be 105. Press the Exit button to exit the Settings screen.
LNB Power
ON
OFF
How to set your Digital Box LNB Power (On/O )

button to bring up the Home Screen.

and press the OK button.
Step 5 Switch o the 2nd Digital Box. Keep the box plugged in the power outlet. Wait for 1 hour before checking again, then repeat Step 2.
Step 6 Set the LNB Power of the 2nd Digital Box to "OFF" then unplug the box.
LNB Power
ON
OFF
POWER OFF
Step 7 If you have a 3rd Digital Box, repeat Steps 1 to 5 (For 2nd and 3rd Digital Boxes). Note: After successfully completing the Software Upgrades for your Main and other Digital Boxes, all boxes are unplugged. Wait for ve (5) seconds. Plug in and turn on your TVs and Digital Boxes to enjoy your regular programming.
AFTER THE SOFTWARE UPGRADE - AFTER 2:00 AM, OCT. 26, 2012
AFTER SUCCESSFUL SOFTWARE UPGRADE

1st
POWER ON
2nd
3rd
POWER ON
POWER ON
Text SOFTWARE UPGRADE <space> NAME <space> ACCT NO. <space> SMART CARD NO. <space> EMAIL ADDRESS send to 391-800-8000* to claim your FREE Pacquiao-Marquez PPV (Pay-Per-View) this December. Enjoy your programming!
*TelCo carrier SMS charges apply

Humax Digital Upgrade

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CIGNAL ADVISORY

TO PREPARE FOR THE SOFTWARE UPGRADE

b In Home Screen menu, select "Settings"

Enter the correct PIN code (default is "0000", 9999 or "9998").

Select "System Setup" and press the OK button.

Select "Installation Setup" and press the OK button.

Select "Satellite Setup" and press the OK button.

g Select LNB Powering and set to "ON" or OFF.

You may now continue watching.

How to set your Digital Box LNB Power (On/O )

a On your Remote Control Unit, press the OK

b In Home Screen menu, select "Settings"

Enter the correct PIN code (default is "0000", 9999 or "9998").

Select "System Setup" and press the OK button.

Select "Installation Setup" and press the OK button.

Select "Satellite Setup" and press the OK button.

g Select LNB Powering and set to "ON" or OFF.

When you wake up...

How to check your Digital Box Software Version.

Enter the correct PIN code (default is "0000", 9999 or "9998").

Select "System Setup" and press the OK button.

Select "Diagnostics" and press the OK button.

Check the current Release Number.

Wait for 1 hour then proceed to Step 3.

For 2nd and 3rd Digital Boxes

How to check your Digital Box Software Version.

Enter the correct PIN code (default is "0000", 9999 or "9998").

Select "System Setup" and press the OK button.

Select "Diagnostics" and press the OK button.

Release Number: 105

How to set your Digital Box LNB Power (On/O )

a On your Remote Control Unit, press the OK

b In Home Screen menu, select "Settings"

Enter the correct PIN code (default is "0000", 9999 or "9998").

Select "System Setup" and press the OK button.

Select "Installation Setup" and press the OK button.

Select "Satellite Setup" and press the OK button.

g Select LNB Powering and set to "ON" or OFF.

AFTER SUCCESSFUL SOFTWARE UPGRADE

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