Role: Marketing Support Executive (Grade B) Number of positions available: 1 x FTE Location: Oxford Office Hours per week:

35 Job Type: Permanent Start Date: Jan 2nd 2013 Description: The role of a Marketing Support Executive is to work as part of a team lead by an Account Director or Account Manager, to execute specific projects on behalf of clients. Generally, the role involves working on one or few projects at a time for one or two clients. The Marketing Support Executive will form a Marketing Support Desk providing telephone based marketing support to our clients business partners in local language. The objective of the Marketing Support Desk is to establish contact and support our clients business partners. On the whole these business partners will who understand marketing but have limited marketing resource. The Marketing Support Executive will support with the development and implementation of marketing campaigns. The role requires the Marketing Support Executive to support partners Russian and English speaking countries in Europe, Middle East and Africa (EMEA). We are therefore looking for candidates with native speaking proficient in Russian. All candidates must also possess excellent spoken and written English. The Marketing Support Executives will be expected to support and communicate with partners predominantly on the telephone, as well as some email communication. It is therefore imperative that the chosen candidates are confident in speaking to business partners over the phone (to explain the program, for example) in local language as well as having the ability to communicate as proficiently in the written form of their languages, as well as English.

Sandringham House East Point Business Park Sandy Lane West Oxford, OX4 6LB United Kingdom www.bchannels.com p +44 (0) 1844 393 000 f +44 (0) 1844 393 030
Registered in England No. 05271937 Registered Office 83 Southend, Garsington, Oxon OX44 9DJ

Key Skills Proficiency in at least one of the specified languages, plus English. Excellent written and verbal communication in local language, plus English. Attention to detail. Strong numeracy skills. Knowledge of Microsoft Office (including Word and Excel). A degree level education is preferred Ability to deal at senior level within the organisation. Essential A fearless approach to calling and an interest in a doing a phone based role. A genuine enthusiasm or passion in IT or Technology. An ambition to progress within the company through the marketing channel. Key Tasks Using a predetermined list of our clients business partners, you will contact and build relationships with key marketing contacts. You will spend time on the telephone with these contacts explaining and promoting the benefits of utilising the relevant campaigns for their business. Support in the implementation of campaigns. Follow up once a campaign has been implemented. As new campaigns and initiatives are launched, you will again brief targeted business partners on the campaigns and their associated assets. You will act as a remote virtual support person, available to answer any queries or questions and acquire feedback.
bChannels Contact:

Anna Hewitt, Operations Manager Tel: 01844 393011 / Email: anna.hewitt@bchannels.com