Information System of BEXIMCO PHARMACEUTICALS LIMITED

Course Enterprise Information System (MIS 305)

Profile of Beximco Pharmaceuticals Limited

Company Name: Beximco Pharmaceuticals Limited (BPL) Date of Establishment: 1976 (Start operation in 1980) Organization Structure: Tall Structure Address: 19 Dhanmondi R/A, Road No. 7, Dhaka 1205, Bangladesh. Vision: We Are Building a Healthier Tomorrow Mother Company: Beximco Group

Data Interpretation of BPL: Beximco Pharmaceuticals Ltd (BPL) is a leading manufacturer of pharmaceutical formulations and Active Pharmaceutical Ingredients (APIs) in Bangladesh. The company is the largest exporter of pharmaceuticals in the country and its state-of-the-art manufacturing facilities

are certified by global regulatory bodies of Australia, Gulf nations, Brazil, among others. The company is consistently building upon its portfolio and currently producing more than 400 products in different dosage forms covering broader therapeutic categories which include antibiotics, antihypertensive, anti-diabetics, anti asthma inhalers etc, among many others. BPL decades of contract manufacturing experience with global MNCs, skilled manpower and proven formulation capabilities, the company use the latest technology in production and administration.

Information System of BPL

BPL tries to use the latest technology. They try to modernize this company. They divided there employee in different classes and use IT for different classes. They have different sections of IS for managing the information and execute them. They build a strong IT infrastructure to digitalize the company. They gather different hardware, software and other equipments to make an innovative digital firm.

Hardware

BPL
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Software

Database

Network system
Figure-1: The Interdependence between BPL and Information Systems

Different System Used by the Managers of BPL: Transaction Processing System (TPS): Used by the operational level managers. Through this system managers make the process of procurement of raw materials, sells process, order processing, shipment, payroll and other entry level jobs. For execute this system managers collect data from raw facts.

Figure-2: Transaction Processing System (TPS)

Management information systems (MIS): Used by the middle managers of BPL, the managers of different departments COO. The major function of this system is to provide information about the present situation of the company, such as the annual budgeting. MIS collect data from TPS.

Figure-3: Management Information System (MIS)

Decision Support System (DSS): Used by the middle managers of BPL. Through this system managers of BPL can make assumption for the next years financial activities, sales trends and other assumptions. DSS collect data from both MIS and TPS.

Figure-4: Decision Support System (DSS)

Executive Support System (ESS): Used by the top level executives of BPL, the directors, CEO, Vice-Chairman, Chairman. The non routine works like critical decision making, judgment, evaluation etc. the overall view of the company is focused by ESS. ESS collects data from MIS & DSS.

Figure-5: Executive Support System (ESS)

For managing these different systems BPL uses different software of finance, accounting, DBMS, web development etc. They use Quicken, Moneydance, AccuFund Accounting Suite, Abra Suite, WS 5.0, A4Desk and many more software.

The Customer Relationship Management System of BPL

Sales
Telephone Website Retail Store

Marketing
Sales Trend Data analysis Order Processing

CRM

Service
Online Service Service over Telephone
Figure-6: Customer Relationship Management System (CRMS)

Sales:
Telephone: BPL sales their products through telephone call. In this system the retailer call to BPL and contract about the type, amount, cost and payment methods. Customer can pay in cash or transfer digital cash (only for foreign customer) or credit card.

Website: BPL has a rich website including different feature. Anyone can buy their products through online order system. If anyone brows for online order system BPL make a call to that person. Then they make contract as well as telephone sale system. Retail Store: The major sales of BPL are on the retail store. It is a manual process.

Marketing:
Sales Trend: BPL analyzes its sales trends through different software by using different accounting and financial applications. We discuss about before. Data Analysis: For analyzing sales trends and other variables BPL has to analyze different data about the previous financial and managerial situations. Order Processing: BPL has online order processing system. From placing an order any one can finish his or her procurement process through online.

Service:
Online Service: BPL provides different services through online. They provide limited EDI services for some of their customers. They also provide Co-browsing services for some selective customers.

Service over Telephone: BPL provides information services through telephone. From there website anyone can make call through only clicking the link.

The Warehouse and Inventory Management System of BPL

BPL produces a huge number of products at a time. So they have to store a large number

BPL of inventories. It is a very complex process. We try to show it through diagram in next page. Ether Corporate net Office

HUB

Database Server

HUB

Router

TCP /IP

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Ether net
File & Print Server Router

Access Point

Order Entry User

Buyer

HUB

Ether net

Label printer Order Entry User Buyer Warehouse User

Figure-7: The Warehouse and Inventory Management System

Database Management System of BPL

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BPL has a rich database. They use multidimensional DBMS. As they have a huge number of data, they need quick query system so they use different tools for verify their data and information.

Figure-8: Database Management System

The Total Information System Physical Structure of BPL

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Intranet: BPL use intranet within the organization. The IT section of BPL monitors all the access in their server. They use different monitoring tools for this job. To setup the network BPL uses different hardware and equipments. Wi-Fi: BPL has wi-fi facilities. Through some access points users can access the server of BPL. It is a plug and play feature, so anyone can access from this access point. Physical Topology: BPL uses the star topology. As all the PCs are connected to a central server, star topology is very helpful for this system.

Here we show the total physical structure of BPL IT section through the following diagram. Marketing

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Finance

Print Server

Printer

HUB

Router

HUB

Switc h

Central Database Server

Print Server

Printer Figure-9: Total physical structure of BPL IT section

The Security System of BPL

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BPL is the no.1 producer of pharmaceuticals products in Bangladesh, so they have to maintain a secure way for their online trading and internal & external online matters. So BPL uses different policy like data encryption, SSL and so on. Through this process they can protect their data as well as confirm the efficiency level.

At last we can say that BPL is doing well in term of using IT. We hope that in future BLP introduce new technical system which will helpful for BPL, its customer and all the people of Bangladesh.

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