Documente Academic
Documente Profesional
Documente Cultură
0.
DOCUMENT CONTROL
0.1.
00.1 00.2 01.0
Change History
Version Date 28/02/03 22/05/03 19/06/03 Description of Changes Initial version Re-issued in line with Final version updated
0.2.
Changes Forecast
Quality Plan to be revised prior to the start of each Project Phase. Next planned update will be with Phase 2 deliverables (Micro Design, Build and Unit Test) on 11th July 2003.
0.3.
Distribution
Name Author(s) Ciaran Whyte Organisation/Role
Reviewers
Approvers:
0.4.
1 2 3 4 5 6
0.5.
Table of Contents
0. DOCUMENT CONTROL..........................................................................................2 0.1. Change History..............................................................................................................2 0.2. Changes Forecast..........................................................................................................2 0.3. Distribution....................................................................................................................2 0.4. Related Documents and Forms....................................................................................3 0.5. Table of Contents..........................................................................................................3 1. PURPOSE OF DOCUMENT....................................................................................4 2. QUALITY OBJECTIVES..........................................................................................5 3. QUALITY ASSURANCE CHECKPOINTS..............................................................6 4. QUALITY ROLES AND RESPONSIBILITIES.........................................................8 5. PROJECT DELIVERABLES..................................................................................10
1.
PURPOSE OF DOCUMENT
The purpose of this Quality Plan is to describe the Quality Objectives of the Sample Project, to describe what deliverables are to be produced by the Sample Project and how they will be created, reviewed and approved, and also to describe what extra reviews need to be performed to ensure the quality of the Sample Project management processes.
The quality of the Sample Project and its deliverables is the responsibility of everyone in the Sample Project Team. This Quality Plan contains: Project Quality Objectives o o Overall quality objectives of the Sample Project Checkpoints that are added to the Sample Project Plan to perform reviews in order to ensure the quality of the management processes. All Quality Records from these reviews will be filed on the Sample Project Team Room. Roles and related Sample Quality responsibilities of all key stakeholders All types of Sample Project Deliverables along with defect detection techniques to be applied. All Quality Records from these reviews will be filed on the Sample Project Team Room. Names of the owners, reviewers and approvers of each deliverable are identified in the Sample Deliverables Register. Deliverables will not be considered as complete until all rework from the review has been incorporated in a final version of the Deliverable. Quality Assurance Checkpoints
This Quality Plan is for Solutioning activity only and will be reissued for Micro Design & Build deliverables by 11th July 2003.
2.
QUALITY OBJECTIVES
The Quality Objectives of the Sample Project are: To ensure that the Sample project strives to meet the ABC Corporation objective of being World Class in everything we do. To satisfy the quality needs of the Project Sponsor and key Executive Stakeholders To have no critical or high severity incidents as a result of Sample implementations To have minimal low severity incidents as a result of Sample implementations To achieve a smooth CCC Programme organization transition to supporting the new infrastructure To exceed the Customer quality expectations and as a result to improve customer satisfaction To deliver the Project which meets agreed Customer and ABC requirements To deliver the Project in line with agreed cost plans To deliver the Project in line with schedule commitments To minimize any rework to approved deliverables To identify defects as early as possible in the Project lifecycle To have no deviations from any CCC Programme standards and processes To have no deviations from any New Platform Programme standards and processes
The objectives of this Sample Quality Plan are: To define all Sample Project Quality Processes and Reviews To ensure that all Sample Project deliverables adhere to quality processes To define all Sample Quality Records To ensure that the Sample Project Team are aware of when and how quality activity is to be performed for each deliverable To ensure that all CCC Programme processes are adhered to by the Sample Project To ensure that Sample Quality responsibilities are understood by each key Sample Project Stakeholder
The detailed tasks and their schedule to achieve these objectives appear within the Sample Project Plan.
3.
CCB Reviews of project plans (end of each phase) Immediately prior to release of an external deliverable
Review by Change Control Board of project effort spent and estimates to complete External Deliverable Acceptance Review
Office Owner
CCB minutes
BLR minutes
C Whyte ano
Meeting minutes Deliverable completion status Completed Phase Exit checklist Actions carried forward to next Phase
4.
Name
System & Service Delivery Sets Solution Integration quality objectives, agrees Solution Integration quality costs, manages escalated quality issues Quality Assurance Sets Programme Quality standards and objectives Reviews Sample External Deliverables to ensure conformance to Quality Standards and Processes Provides advice & guidance on GS Quality Practices Programme Office Sets New Platform Programme Plan standards, provides advice & guidance on ABC and CCC quality standards and objectives Sets Sample Service Management quality objectives and agrees all Sample Service Change Plans Quality of skill level of SD resource assigned to Sample Project Sets SD standards and quality objectives Handles all Sample SD resource management issues Command Centre & Tech Leads Quality of skill level of Command Centre & Tech Leads resource assigned to Sample Project Sets Sample Command Centre & Tech Leads standards and quality objectives Handles all Sample Command Centre & Tech Leads resource management issues Software Support Quality of skill level of SST resource assigned to Sample Project Sets SST standards and quality objectives Handles all Sample SST resource management issues Infrastructure Support Quality of skill level of Infrastructure resource assigned to Sample Project Sets Infrastructure standards and quality objectives Handles all Sample Infrastructure resource management issues
Quality of skill level of SE resource assigned to Sample Project Sets SE standards and quality objectives Handles all Sample SE resource management issues
Test Manager
Quality of skill level of Test resource assigned to Sample Project Sets Test standards and quality objectives Handles all Sample Test resource management issues
Chief Architect
Quality of Roadmap and resolution of technical issues with other CCC Programme activities. Overall Design Authority for Roadmap scope and approval for changes to scope Quality of SE BLR Reviews
Quality of skill level of SE AIX resource assigned to Sample Project Quality of Overall Sample Design and resolution of technical interlocks with other Programme activities. Overall Design Authority for Sample scope and approval for all design deliverables and changes to Sample scope.
Lead Application Integration Architect Lead Infrastructure & Operations Architect Performance Architect Sample Test Plans & Strategy Sample AIX Build DB2 Design Tivoli Design SD IT Ops Development and Quality Manager Storage Services
Quality of skill level of SE Application Integration resource assigned to Sample Project Quality of Sample Application Integration Designs. Quality of skill level of SE Infrastructure & Operations resource assigned to Sample Project Quality of Sample Infrastructure & Operations Designs. Quality of Sample Performance Designs. Quality of Sample Test Strategy & Plans Quality of Sample Project AIX Build activity Quality of Sample DB2 design activity. Quality of Sample Tivoli design activity Sets SD development standards and quality objectives Handles all Sample SD development method and quality processes issues Quality of agreed Storage Services activity in Sample Project Plan
5.
PROJECT DELIVERABLES
All external deliverables will only be released to CCC via the Programme Office and will follow standard CCC Programme processes.
Deliverable Type Project Definition Report Project Definition Document (External) Timing of Quality Activity Before obtaining plan approvals Before releasing to CCC Defect Detection Technique Reviews Participants Quality Record e-mail Feedback e-mail feedback Relevant Standards PM standards
Reviews
CCC Programme
CC C Programme Office Before obtaining plan approvals Workshop CC C Stakeholders Int ernal Stakeholders Del iverable Owner Before obtaining solution approvals Workshop CC C Stakeholders Int ernal Stakeholders ch Line o Walkthrough Te an Log of items raised Log of items raised XX Method SE standards CCC Programme Minutes of meeting Log of items raised e-mail feedback XX Method CCC Programme ABC Procurement Minutes of meeting Log of items raised XX Method SE standards
Walkthrough
Cutover Design
Walkthrough
Reviews
Macro and Solution Designs Operational Designs (Command Centre, Support Model, Tivoli, Security)
Walkthrough
Participants
Relevant Standards
CC C Stakeholders
Walkthrough
Reviews
DB2 Designs
Walkthrough Reviews
DB A review Shark configuration documents Predevelopment Build Guides and Minimal Image documentation Phase 1 Exit Checklist Before configuring ESS Before using Build Guides in Phase 2 Reviews C AB Log of items raised Log of items raised Storage Services Standards GS Method CCC Development Standards SSO Standards e-mail Feedback PM standards ABC Programme
Walkthrough Reviews
Reviews