COMMUNICATION SKILLS

Chapter no 1:
Q 1: Q 2: Q 3: Q 4: Q 5: Draw a line diagram and discuss the communication process or cycle or model? Discuss the concept and significance of communication. Discuss the qualities or characteristics of good communication? Discuss the purpose of communication. Discuss the main features of communication.

Chapter no 2:
Q 1: Discuss the modes of communication? Draw a line diagram to explain the modes of communication.

Chapter no 3:
Q 1: Define the following terms: 1. Effectiveness 2. Communication Discuss the factors of effective communication. Discuss the purpose, type and faults of listening. Discuss the skills for effective listening and the result of good listening.

Q 2: Q 3: Q 4:

Chapter no 4:
Q 1: Define noise? Draw a communication model showing noise and its solution by what are the types of noise. Discuss any ten.

Chapter no 5:
Q 1: Define organization? Q 2: What is the purpose and importance of communication in an organization? Q 3: What is the role of communication in an organization? Q 4: What are communication channels within an organization? How is the importance of communication with outside world?

Chapter no 6:
Q 1: What question must be asked to highlight the purpose of writing?

Chapter no 7:
Q 1: Q 2: Discuss briefly the patterns of organizing message? Discuss briefly the dos and donts of paragraph writing.

Chapter no 8:
Q 1: Q 2: Q 3: Q 4: Discuss briefly the definitions of interpersonal communication. Discuss briefly the characteristics of interpersonal communication. Discuss briefly the pit falls of interpersonal communication. Discuss briefly the barriers of interpersonal communication.

Chapter no 9:
Q 1: Q 2: Q 3: Discuss the barrier of oral communication? Discuss the steps for preparing effective oral communication. Discuss the steps and strategies of delivering oral communication effectively.

Chapter no 10:
Q 1: Q 2: Discuss briefly the salient features of speech making oral presentation. Discuss briefly the steps of delivering presentation.

Chapter no 11:
Q 1: Q 2: Discuss briefly the reasons and occasions and tools of visual media. Discuss briefly the steps of planning a presentation using visual aids.

Chapter no 12:
Q 1: During the telephonic conversation what factors adversely influence the image of a speaker or the organization? Q 2: What factor damage telephone skills?

Chapter no 13:
Q 1: Discuss the importance and use of message media.

Chapter no 14:
Q 1: Q 2: What points will you consider for preparing meeting? What are the leadership responsibilities in meeting?

Q 3: Q 4:

What are the participant responsibilities in meeting? Define the term meeting? What are its types?

Chapter no 15:
Q 1: Q 2: Q 3: Discuss the interview responsibility. Define interview? What are its types? Discuss the interviewer responsibility.