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TABLE OF CONTENTS

PRELIMINARIES
----------------------------------------------------------------------------------------------------- I
TITLE PAGE
------------------------------------------------------------------------------------------------------------
II
APPROVAL SHEET
--------------------------------------------------------------------------------------------------- III
RECOMMENDATION FOR ORAL EXAMINATION
------------------------------------------------------------- IV
ACKNOWLEDGEMENT
-------------------------------------------------------------------------------------------- V
ABSTRACT
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VI
TABLE OF CONTENTS
----------------------------------------------------------------------------------------------- VII
LIST OF TABLES
------------------------------------------------------------------------------------------------------ VIII
LIST OF FIGURES
---------------------------------------------------------------------------------------------------- IX

CHAPTER I THE PROBLEM AND ITS BACKGROUND


Introduction
----------------------------------------------------------------------------------------------- 1
Background of the Study
------------------------------------------------------------------------------- 1
Objectives of the Study
--------------------------------------------------------------------------------- 2
Statement of the Problem
----------------------------------------------------------------------------- 3
Hypothesis of the Study
-------------------------------------------------------------------------------- 4
Scope and Limitation
------------------------------------------------------------------------------------ 5
Significance of the Study
------------------------------------------------------------------------------- 6

CHAPTER II REVIEW OF RELATED LITERATURE AND STUDIES


Theoretical Framework
--------------------------------------------------------------------------------- 9
Conceptual Framework
-------------------------------------------------------------------------------- 10
Related Literature
--------------------------------------------------------------------------------------- 11
Related Studies
------------------------------------------------------------------------------------------ 12
Synthesis
--------------------------------------------------------------------------------------------------- 13
Definition of Terms
-------------------------------------------------------------------------------------- 14

CHAPTER III RESEARCH AND SOFTWARE DESIGN


Research Design
----------------------------------------------------------------------------------------- 15
Methods of Research Used
--------------------------------------------------------------------------- 15
Respondents of the Study
---------------------------------------------------------------------------- 16
Sampling Design
----------------------------------------------------------------------------------------- 16
Data Gathering Tools
----------------------------------------------------------------------------------- 16
Interview
----------------------------------------------------------------------------------------- 17
Questionnaire
----------------------------------------------------------------------------------- 17
Observation
------------------------------------------------------------------------------------- 17
Research
------------------------------------------------------------------------------------------ 17
Statistical Tools
------------------------------------------------------------------------------------------- 18
Sloven's Formula
------------------------------------------------------------------------------- 18
Percentage Distribution
---------------------------------------------------------------------- 18
Mean
---------------------------------------------------------------------------------------------- 19
Weighted Mean
--------------------------------------------------------------------------------- 20
T-Test
---------------------------------------------------------------------------------------------- 20
Scaling System
-------------------------------------------------------------------------------------------- 21

System Design
-------------------------------------------------------------------------------------------- 22
Analytical Tools
------------------------------------------------------------------------------------------ 22
System Flowchart
------------------------------------------------------------------------------ 22
IPO / Input-Process-Output
----------------------------------------------------------------- 22
Context Diagram
------------------------------------------------------------------------------- 23
Event List
----------------------------------------------------------------------------------------- 23
Methods Used in Developing the Software
-------------------------------------------------------- 24
Software Planning
------------------------------------------------------------------------------ 24
Software Analysis
------------------------------------------------------------------------------- 24
Software Design
--------------------------------------------------------------------------------- 24
Software Testing
-------------------------------------------------------------------------------- 24
Software Implementation
-------------------------------------------------------------------- 25
Methods Used for Evaluation
-------------------------------------------------------------------------- 25
Technical Feasibility
----------------------------------------------------------------------------- 25
Market Feasibility
------------------------------------------------------------------------------- 26
Operational Feasibility
------------------------------------------------------------------------ 26

CHAPTER IV PRESENTATION OF DATA, ANALYSIS AND INTERPRATION OF RESULTS


Demographic Profile of the Respondents
---------------------------------------------------------- 27
Respondents Opinion to Change the Existing System
------------------------------------------- 28
Problems of the Existing System
---------------------------------------------------------------------- 29
Effectiveness of the Proposed System
--------------------------------------------------------------- 31
Summary of Cost Benefit Analysis
-------------------------------------------------------------------- 32
Existing System
-------------------------------------------------------------------------------------------- 33
Need to Develop the Proposed System
-------------------------------------------------------------- 34
Prospective User and Beneficiaries
------------------------------------------------------------------- 35
Components of the Proposed System
---------------------------------------------------------------- 36
General Features
------------------------------------------------------------------------------------------ 34
Secure Login
-------------------------------------------------------------------------------------- 35
Menu-Driven
-------------------------------------------------------------------------------------- 35
Keyboard-Driven
--------------------------------------------------------------------------------- 35
Mouse-Driven
------------------------------------------------------------------------------------ 35
User-Friendliness
-------------------------------------------------------------------------------- 35
Functions of the Proposed System
-------------------------------------------------------------------- 35
Software Development
---------------------------------------------------------------------------------- 36
Design
--------------------------------------------------------------------------------------------- 36
Programming
------------------------------------------------------------------------------------ 36
Testing
--------------------------------------------------------------------------------------------- 36
Security and Backup
---------------------------------------------------------------------------- 36
Hardware Requirements
-------------------------------------------------------------------------------- 37
Software Specification
----------------------------------------------------------------------------------- 37
Technical and Operational Feasibility
---------------------------------------------------------------- 38

CHAPTER V SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS


Summary
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Findings
------------------------------------------------------------------------------------------------------ 40
Conclusions
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Recommendations
---------------------------------------------------------------------------------------- 41

BIBLIOGRAPHY
------------------------------------------------------------------------------------------------------- 42

APPENDICES
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Appendix A : Approved Thesis Title
------------------------------------------------------------- X
Appendix B : Letter of Request
------------------------------------------------------------------- XI
Appendix C : Advisers Acceptance Form
------------------------------------------------------- XII
Appendix D : Context Diagram
------------------------------------------------------------------- XIII
Appendix E : Data Dictionary
--------------------------------------------------------------------- XIV
Appendix F : System Flowchart
------------------------------------------------------------------ XV
Appendix G : HIPO
----------------------------------------------------------------------------------- XVI
Appendix H : Source Code
------------------------------------------------------------------------- XVII
Appendix I : Screen Design
----------------------------------------------------------------------- XVIII
Appendix J : Questionnaire and Survey Form
------------------------------------------------ XIX
Appendix K : Statistical Analysis
------------------------------------------------------------------ XX
Appendix L : Cost Benefit Analysis
-------------------------------------------------------------- XXI
Appendix M: Gantt Chart
-------------------------------------------------------------------------- XXII
Appendix N : User's Manual
---------------------------------------------------------------------- XXIII

CURRICULUM VITAE
LIST OF TABLES

Table 1.0 Respondents Distribution


----------------------------------------------------------- 16
Table 2.0 Scaling System of the Existing System and Proposed System
-------------- 18
Table 3.0 Scaling Systems of Problems in the Existing System
-------------------------- 19
Table 4.0 Age and Gender of the Respondents
--------------------------------------------- 27
Table 5.0 Respondents’ Civil Status
------------------------------------------------------------ 28
Table 6.0 Respondents Length of Service
---------------------------------------------------- 29
Table 7.0 Problems Encountered by the Respondents
------------------------------------ 30
Table 7.1 Mean Summary of the Existing and the Proposed System
------------------ 32
Table 8.0 Summary of CBA
----------------------------------------------------------------------- 33
LIST OF FIGURES

Figure A Context Diagram ---------------------------------------------------


XIII
Figure B Events Diagram – Process Prospecting -----------------------
XIII
Figure C Events Diagram – Process Sales Stage ------------------------
XIII
Figure D Events Diagram – Process Close a Sale -----------------------
XIII
Figure E Events Diagram – Process Approval ---------------------------
XIII
Figure F Events Diagram – Process Future Payment ------------------
XIII
Figure G Events Diagram – Process Reports -----------------------------
XIII
Figure H Events Diagram – Process Reminders -------------------------
XIII
Figure I Events Diagram – Process Announcement ------------------
XIII
Figure J Top Level Diagram -------------------------------------------------
XIII

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