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Melbourne Business School

Library
bibliographies

Managing processes
(Limited to items published after 2000) Compilation date: April 2011
This bibliography is a selective listing of works held by the MBS Library. The selection reflects the teaching and research focus of the academic programs at MBS. For a fuller coverage of the subject, please refer to the catalogue. Achieve lasting process improvement : reach six sigma goals without the pain / Bennet P. Lientz, Kathryn P. Rea. Amsterdam ; Sydney : Academic Press, 2002. MBS 658.562 LIEN
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Collaborative process improvement : with examples from the software world / Celeste Labrunda Yeakley, Jeffrey D. Fiebrich. Hoboken, N.J. : Wiley-Interscience ; Los Alamitos, CA : IEEE Computer Society, c2007. MBS 005.1 YEAK [2007]
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Basics of supply chain management / by Lawrence D. Fredendall and Ed Hill. Boca Raton, Fla. ; London : St. Lucie Press, 2001. MBS 658.7 FRED [2001]
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Best practices in lean six sigma process improvement : a deeper look / Richard Schonberger. Hoboken, N.J. : John Wiley & Sons, c2008. MBS 658.4013 SCHO [2008]
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Customer-centered products : creating successful products through smart requirements management / Ivy F. Hooks & Kristin A. Farry. New York : AMACOM, c2001. MBS 658.575 HOOK [2001]
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Business process change : a manager's guide to improving, redesigning, and automating processes / Paul Harmon. Amsterdam ; Boston : Morgan Kaufmann, c2003. MBS 658.406 HARM
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Design for lean six sigma : a holistic approach to design and innovation / by Rajesh Jugulum, Philip Samuel. Hoboken, N.J. : Wiley, c2008. MBS 658.4013 JUGU [2008]
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Business process mapping : improving customer satisfaction / J. Mike Jacka, Paulette J. Keller. New York : Wiley, 2002. MBS 658.812 JACK [2002]
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Equalized & synchronized production : the high-mix manufacturing system that moves beyond JIT / Toshiki Naruse ; contributing authors, Kenichi Morii, Kunio Shibata, Tsutomu Iwabuchi. New York, NY : Productivity Press, c2003. MBS 658.5 NARU
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Managing processes / April 2011 1

Focused operations management : achieving more with existing resources / Boaz Ronen, Shimeon Pass. Hoboken, N.J. : Wiley, c2008. MBS 658 RONE [2008]
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Managing Six Sigma : a practical guide to understanding, assessing, and implementing the strategy that yields bottom-line success / Forrest W. Breyfogle III, James M. Cupello, Becki Meadows. New York ; Chichester : Wiley, c2001. MBS 658.562 MANA
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Foundations of stochastic inventory theory / Evan L. Porteus. Stanford, Calif. ; [Great Britain] : Stanford Business Books, c2002. MBS 658.787 PORT
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Handbook of manufacturing and supply systems design : from strategy formulation to system operation / Bin Wu. London ; New York : Taylor & Francis, 2002. MBS 658.5 WU
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Manufacturing in real time : managers, engineers and an age of smart machines / Gian F. Frontini, Scott L. Kennedy. Amsterdam ; London : Butterworth-Heinemann, c2003. MBS 658.5 FRON CF/CD [2003]
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Improving testing : applying process tools and techniques to assure quality / edited by Cheryl L. Wild, Rohit Ramaswamy. New York : Lawrence Erlbaum Associates, c2008. MBS 153.94000684 IMPR [2008]
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Mastering your organization's processes : a plain guide to business process management / John O'Connell, Jon Pyke, Roger Whitehead. Cambridge, UK ; New York : Cambridge University Press, 2006. MBS 658.5 OCON [2006]
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Lean assembly : the nuts and bolts of making assembly operations flow / by Michel Baudin. New York, NY : Productivity Press, 2002. MBS 658.51 BAUD
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Matching supply with demand : an introduction to operations management / Gerard Cachon, Christian Terwiesch. Boston : McGraw-Hill, c2006. MBS 658.5 CACH [2006]
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Lean production for competitive advantage : a comprehensive guide to lean methodologies and management practices / John Nicholas. New York : Productivity Press, c2011. MBS 658.5 NICH [2011]
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Operations management / Norman Gaither, Greg Frazier. 9th ed. Australia ; Cincinnati, Ohio : SouthWestern/Thomson Learning, c2002. MBS 658.5 GAIT CF/CD [2002]
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Lean Six Sigma : combining Six Sigma quality with lean speed / Michael L. George. New York ; London : McGraw-Hill, c2002. MBS 658.562 GEOR [2002]
b2731628 Check the catalogue

Operations management / Nigel Slack, Stuart Chambers, Robert Johnston. 6th ed. Harlow, England ; New York : Financial Times Prentice Hall, 2010. MBS f 658.5 SLAC [2010]
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Management by process : a roadmap to sustainable business process management / by John Jeston, Johan Nelis. Oxford : Butterworth-Heinemann, 2008. MBS 658.4063 JEST [2008]
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Operations management : an integrated approach / edited by Danny Samson and Prakash J. Singh. Cambridge ; New York ; Melbourne : Cambridge University Press, 2008. MBS 658.500994 OPER [2008]
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Managing as designing / edited by Richard J. Boland, Jr. and Fred Collopy. Stanford, California : Stanford University Press, 2004. MBS 658.401 MANA [2004]
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Managing processes / April 2011 2

Operations management for competitive advantage / Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano. 11th ed. Boston, Mass. : McGraw-Hill, 2007. MBS f 658.5 CHAS [2007] (CF/DVD)
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Professional purchasing and materials management in practice / Owen Davies & Mike Tucker. Singapore : Singapore Institute of Management, c2001. MBS 658.72 DAVI [2001]
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Operations, strategy, and technology : pursuing the competitive edge / Robert Hayes ... [et al.]. Hoboken, NJ : Wiley, c2005. MBS 658.4012 OPER [2005]
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Quality beyond Six Sigma / Ron Basu and Nevan Wright. Oxford ; Sydney : Butterworth-Heinemann, 2003. MBS 658.562 BASU
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The perfect engine : how to win in the new demand economy by building to order with fewer resources / Anand Sharma, Patricia E. Moody. New York : Free Press, c2001. MBS 658.5 SHAR
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Quality management essentials / David Hoyle. Oxford, U.K. ; Sydney : Elsevier ButterworthHeinemann, 2007. MBS 658.4013 HOYL [2007]
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The power of ultimate Six Sigma : Keki Bhote's proven system for moving beyond quality excellence to total business excellence / Keki R. Bhote. New York ; London : Amacom, c2003. MBS 658.562 BHOT [2003]
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Reorganizing the factory : competing through cellular manufacturing / Nancy Hyer and Urban Wemmerlv. Portland, Or. : Productivity Press, c2002. MBS 658.5 HYER
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Researching operations management / edited by Christer Karlsson. New York : Routledge, 2009. MBS 658.57 RESE [2009]
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Principles of total quality / Vincent K. Omachonu, Joel E. Ross. 3rd ed. Boca Raton, FL : St. Lucie Press, 2004. MBS 658.4013 OMAC [2004]
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RFID and beyond : growing your business through real world awareness / Claus Heinrich. Indianapolis, IN : Wiley Pub., 2005. MBS 658.787 HEIN [2005]
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Process management : a guide for the design of business processes / Jrg Becker, Martin Kugeler, Michael Rosemann, editors. Berlin ; Heidelberg ; New York : Springer, c2003. MBS 658.5 PROC [2003]
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Six sigma : basic tools and techniques / Donna C.S. Summers. Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007. MBS 658.4013 SUMM [2007]
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Process selection : from design to manufacture / K.G. Swift and J.D. Booker. 2nd ed. Oxford, England ; Boston : ButterworthHeinemann, 2003. MBS 670.42 SWIF [2003]
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Six Sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy / Ronald D. Snee, Roger W. Hoerl. Upper Saddle River, NJ : Pearson Prentice Hall , 2005. MBS 658.4013 SNEE [2005]
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Product planning essentials / Kenneth B. Kahn. Thousand Oaks, Calif. ; London : Sage, c2001. MBS 658.575 KAHN
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Six Sigma deployment / Cary W. Adams, Praveen Gupta, Charles E. Wilson, Jr. Burlington, MA : Butterworth-Heinemann, 2003. MBS 658.562 ADAM
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Managing processes / April 2011 3

Six Sigma deployment : a guide for implementing Six Sigma in your organization / Paul A. Keller. Tucson, Ariz. : QA Pub., L.L.C., c2001. MBS 658.4013 KELL [2001]
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Strategic Six sigma : best practices from the executive suite / Dick Smith and Jerry Blakeslee ; with Richard Koonce. Hoboken, N.J. : John Wiley, c2002. MBS 658.4 SMIT
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Six Sigma for managers / Greg Brue. New York ; London : McGraw-Hill, 2002. MBS 658.4013 BRUE [2002]
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Strategic supply management : principles, theories and practice / Paul Cousins ... [et al.]. Harlow : Financial Times Prentice Hall, 2008. MBS 658.7 STRA [2008]
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Six sigma in transactional and service environments / Hasan Akpolat. Aldershot, England ; Burlington, Vt. : Glower, c2004. MBS 658.4013 AKPO [2004]
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Supply chain management / John T. Mentzer, editor. Thousand Oaks, Calif. : Sage Publications, c2001. MBS 658.7 SUPP
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The Six Sigma performance handbook : a statistical guide to optimizing results / Praveen Gupta. New York ; London : McGraw-Hill, c2005. MBS 658.4013 GUPT [2005]
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Supply chain management in the Internet age [videorecording] Mill Valley, CA : Kantola Productions, c2001. MBS AV 658.7 SUPP (VID) [2001]
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Six sigma pricing : improving pricing operations to increase profits / ManMohan S. Sodhi and Navdeep S. Sodhi. Upper Saddle River, N.J. : FT Press, c2008. MBS 658.816 SODH [2008]
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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. 2nd ed. Upper Saddle River, N.J. ; [Great Britain] : Pearson Education International, c2004. MBS 658.7 CHOP [2003]
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The six sigma revolution : how General Electric and others turned process into profits / by George Eckes. New York : John Wiley, c2001. MBS 658.562 ECKE [2001]
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Total operations solutions / Ron Basu and J. Nevan Wright. Amsterdam ; Boston ; London : Elsevier Butterworth-Heinemann, 2005. MBS 658.5 BASU [2005]
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Six Sigma : SPC and TQM in manufacturing and services / Geoff Tennant. Aldershot, England ; Burlington, VT : Gower. 2001. MBS 658.562 TENN [2001]
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The Toyota way : 14 management principles from the world's greatest manufacturer / Jeffrey K. Liker. New York : McGraw-Hill, c2004. MBS 658.5 LIKE [2004]
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The Six Sigma way team fieldbook : an implementation guide for project improvement teams / Peter S. Pande, Robert P. Neuman, Roland R. Cavanaugh [i.e. Cavanagh]. New York : McGraw-Hill, c2002. MBS 658.562 PAND [2002]
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The ultimate Six Sigma : beyond quality excellence to total business excellence / Keki R. Bhote. New York : AMACOM/American Management Association, c2002. MBS 658.562 BHOT [2002]
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Strategic operations management : a value chain approach / David Walters & Mark Rainbird. Basingstoke : Palgrave Macmillan, 2007. MBS 658.4012 WALT [2007]
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What is six sigma? / Pete Pande, Larry Holpp. New York ; London : McGraw-Hill, c2002. MBS 658.562 PAND [2002]
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Managing processes / April 2011 4

Workflow management : models, methods, and systems / Wil van der Aalst, Kees van Hee. Cambridge, Mass. : MIT Press, 2002. MBS 658.51 AALS
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Managing processes / April 2011 5