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Ken Reed
System Improvements, Inc. 238 South Peters Road, Suite 301 Knoxville, Tennessee 37923 USA Phone: 865-539-2139 Fax: 865-539-4335 e-mail: ken@taproot.com web: www.taproot.com
Copyright 2007 by System Improvements, Inc. All Rights Reserved. Duplication Prohibited.
Scenario #1
You are enjoying a leisurely day by the pool. Man, its hot out here! Your wife calls from the kitchen door. The thermostat for the air conditioner is broke. Its getting hot in here! Consequences: Stress and discomfort
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Scenario #2
You are the maintenance supervisor at a coal mine. You must move 600 tons / hr out of the mine. You get a call from the control room. The conveyor belt is down again. It just shut off. You have about 1 hour before the hopper is empty and the rail cars are no longer being filled. Consequences: $400,000 / hr.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Scenario #3
You are the Reactor Control Chief on a nuclear submarine. You awaken when you hear all the ventilation fans turn off, and a loudspeaker announcement, Reactor Scram. The ship is currently operating under the north polar ice, with no place to surface within 6 hours. You have 3 ! hours left on battery power. Consequences: Real ugly
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Which is worse??
Fix it NOW!!!
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Ken Reed
Who am I?
21 years Nuclear Submarine Experience
Retired Master Chief Electronics Technician Served on:
Ballistic Missile Boat Fast Attacks Nuclear Research sub
Electronic Troubleshooting
Topics:
Electronic vs Other Equipment Before you start Troubleshooting Methods Organizing the Team Seven Step Process
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Troubleshooting Differences
Mechanical
Easier to see system Can put your hands on it Not much calculation Often, small number of alternatives
Electronic
Hard to visualize what a part does Black boxes, miniaturized May require extensive calculation Many directions to go
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Troubleshooting Similarities
Requires knowledgeable troubleshooters Systems becoming more complex Lines blur between mechanical and electronic Must always look at entire system interaction
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Parts procurement Data entry / extraction / computer guy LO/TO guy Runner (gopher)
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
In Parallel:
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
7-Step Process
1. 2. 3. 4. 5. 6. 7. Symptom Recognition Symptom Elaboration List of Possible Faulty Functions Localize the Faulty Function Localize the Faulty Circuit / Component Failure Analysis Retest Requirements
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
1. Symptom Recognition
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Immediate Action
Immediate discovery of the problem by operator and supervisor
Who knows? Who should know? Who must be informed? Is equipment in a safe condition?
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2. Symptom Elaboration
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Symptom Elaboration
Operating conditions at the time
Start-up, shut-down, etc Power level, fluid levels Special operations in progress Recent maintenance Anything different than normal Exact sequence of switch operation
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Symptom Elaboration
Man in charge Be ready to give options.
Can we operate in reduced status?
Lower throughput, less reliable, more likely to break something else, etc.
Can we by-pass the failed module (permission?) How long to implement each option? Risks for each option? How long can we operate with each option? What additional safeguards should be put in place?
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
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Symptom Elaboration
Dont operate anything yet What permissions do you need to continue? This step in the process is where many troubleshooting plans break down.
Not all indications are listed Operator impressions / observations are not immediately obtained Nothing is written down
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
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Equifactor Tables may have ideas on how this type of fault was troubleshot last time
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Test at each element Left to right Check input, output, power applied for each element
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Test each element Start in the middle Check input, output, power applied for each element
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Used because:
Not trained in any particular method No plan in place, therefore, just get going Not sure what has already been done
Most Popular?
Output Signal
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Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
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6. Failure Analysis
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Failure Analysis
Prove to the team that the failure you found would cause ALL the symptoms you found. This prevents:
Replacing wrong component Having multiple undiscovered faults Talking yourself into your favorite failure
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
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7. Retest Requirements
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Retest Requirements
What retests will be required to prove the gear works?
Prove the new component is good Prove there are no other associated faults Prove you did not cause other damage during the troubleshooting or repair
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
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Retest Requirements
Correct retests are required to ensure reactor safety.
Contained in a variety of manuals.
Maintenance & Replacement Instructions. Equipment Technical Manuals. Equifactor may provide guidance when a specific retest was used in the past Can be researched and pre-approved. Agreement on the correct retest requirements is a combined effort.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
Plant Relationships
CAUTION: Actions taken during troubleshooting efforts can affect various plant capabilities.
Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
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Date: _________
TROUBLESHOOTING RECORD
Troubleshooters -
1. Symptom Recognition _______________________________________________ _______________________________________________ _______________________________________________ ________________________________________ _______ _______________________________________________ 2. Symptom Elaboration : _______________________________________________ _______________________________________________ _______________________________________________ _______________________________ ________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ 3. Possible Faulty Functions : _________________ _________________ _________________ __________________ _________________
Options !
Lower reli ability? By-pass interlock? How long to implement? Permission required? List risks Additional Safeguards
! ! ! ! ! ! !
Maint. History Plant Operating Manual Technical Manual Repair Parts Retests Area se t-up Test Equipment
______________________________________ _____ _____________________ _________ ____________ ___________________________________________ Copyright 2007 by System Improvements, Inc., Knoxville, TN. All Rights Reserved Worldwide. Duplication Prohibited.
___________________________ _____________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ___________________ ________ _________________ ____________________ 6. Failure Analysis : ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ___ _____________________________________________________________ _________________ _________________________ ______________________ __________________________________________ _____ _________________ ___________________________________________________________ _____ _______________________________________________ __________ _______ 7. Retest Requirements : ________________________________________________________________ ________________________________________________________________ ______________________________________ __________________________ ________________________________________________________________ _______________________________________ _________________________ ________________________________ ______________________________ __ ________________ _____ ________________ ___________________________ _____________________ _____ ______________________________________ ___________________________________________________________ _____ __________________________ __________ ____________________________
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