Training Services

High Performance Leadership Development Program

Contents
Company Profile ExeQserve & WLP ExeQserve Promise Trainers Profile Program Rationale Course Outline

Unit 404 VGP Center 6772 Ayala Avenue Makati City

+632-8933199 +632-6974071

www.exeqserve.com
information@exeqserve.com

High Performance Leadership Workshop

If you want to build a high performance organization, you need to equip your managers and supervisors to build high performance teams. High performance teams are capable of delivering results; the individual members are accountable and committed to goals and strategies. Theres high quality communication that allow members to manage complexities, respond rapidly to the needs of the company and the customers, and make high quality decisions. These things dont just happen. For high performance teams to form, Leaders must demonstrate positive behaviors that inspire members. Leaders must understand team development phases, respond to the needs at each stage and then ultimately bring the team to the high performance stage. Leaders need to be equipped to manage communication within the team and conduct effective coaching activities to help each member achieve his full potential. We put together a two-day workshop that will provide your leaders all the necessary tools in order to successfully build high performance teams. Our activities are highly engaging and we provide practical tools that are immediately useful when they return to the job. Your leaders will go home with Re-entry Action Plans from what they gathered in the training to ensure application of learning. This allows whoever is interested in their leadership growth to see their how they intend to use what they learned to build their very own high performance teams.
Workshop Objectives By the end of the workshop, the learners would be able to:

Demonstrate value-driven leadership Use vision to inspire employee performance Apply their roles as change leaders Use techniques for keeping employees engaged

Target Participants Supervisors and managers who are responsible for bringing employees performance to higher levels.

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THIS IS NOT JUST ANOTHER TRAINING

At ExeQserve, we appreciate your desire to build a high performance leadership culture and we recognize our responsibility in helping you get the most out of your investment. If you are up to it, we recommend a comprehensive solution that will help you achieve your objectives. Heres how we propose to proceed: Conduct a Pre-program Briefing Before we sell the idea of high performance leadership to your managers and supervisors, we propose to present the whole concept to the companys senior management in order to help them appreciate the program and understand their own roles in building high performance team leaders. Leadership Skills Pre-workshop Assessment The assessment helps the participants recognize their strengths and areas for improvement as leaders. The survey respondents (superiors, subordinates and peers) will be invited prior to the workshop to answer our questionnaire. The results will help the participants work on their individual leadership development plans during and after the workshop. 2-Day Leadership Workshop The participants will attend a 16-hours or 2 days training that focuses entirely on building their leadership competence, facilitating teamwork and coaching. The participants will receive two workbooks from their facilitators. One contains all the lessons in the workshop and the other one is their Individual Leadership Development Plan workbook. After each module, the participants will be asked to collect their learning and decide on some action plans to apply what theyve learned. Post Workshop Report and Follow through Session We shall submit a post workshop report one week after the learning event and hold a half-day follow through session after three months to reinforce the participants learning. The report and the follow through session is our way of helping you get the most out of your training investment.
Preprogram biefing 360 leadership assessment 3-Day Leadership Workshop Post Workshop Report
Follow Through Session

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High Performance Leadership Workshop

Course Outline
Time Activities DAY 1 9:00 to 9:30 Introduction Opening Remarks House Rules Leveling of Expectations Ice Breaker Module 2: Value-driven Leadership Connecting leadership values with high performance Working with aligned teams Strengthening leadership credibility with values alignment Module 3: Leading through vision Establishing the high performance vision Co-creating roadmap towards the achievement of the vision Strengthening accountability for performance and behavior Module 4: Leading Change Change and high performance Applying Kotters model in facilitating change. Encouraging change through creativity and innovation Module 6: Leading through engagement Employee engagement and high performance Motivating to improve engagement Forward Agenda and Closing Know the course organization and apply house rules Process Objectives

9:30 to 12:00

Demonstrate value-driven leadership

1:00 to 3:00

Use vision to inspire employee performance

3;15 to 5:00

Apply their roles as change leaders

5:00 to 6:00

Use techniques for keeping employees engaged

6:00 to 6:30

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Edwin C. Ebreo
LEAD FACILITATOR

Edwin C. Ebreo is the founder and President of ExeQserve, Corporation, an HR Solutions Company. He is also the companys head consultant for Organization Development and Human Resource Development.
Prior to establishing ExeQserve, Ed worked as HR Director/Manager for CheQ Systems, a Software Quality Engineering Company, Athena E-Services Group of Companies, a BPO company and PET Plans, a pre-need company that had a diverse number subsidiaries that Ed was tasked to manage. During his stint with these companies, Ed was able to develop his expertise in managing the HR Department as a shared resource among groups of companies, handling no less than three companies at a time. He was also Head of Training for SPI Technologies, one of the largest and pioneering BPO companies in the Philippines. He also headed the training department of Philippine Seven Corporation, the local licensee of the 7-Eleven chain of convenience stores. He started working as a freelance Human resource and Organization Development Consultant on weekends at the early age of 28. He finally left full time HR Management practice 5 years ago to concentrate on consulting. He eventually setup ExeQserve Corporation in 2007 to cater to his growing clientele. His 15 years of experience helps Ed appreciate organizations and people from various industries and help them achieve their full potential through training and other HR-related interventions. As a Human Resource Management and Organization Development Consultant, Ed has helped several companies and on government agencies establish their HR and OD Strategies. Ed has also designed and facilitated training on the following skills; leadership and management; coaching; performance management; customer service; creativity and innovation; presentation skills; time management; personal effectiveness; visioning; assertive communication; HR Management for line Managers; problem solving and decision making; managing meeting; change management; selling; team building; strategic planning and trainers training. He continues to customize programs to meet the unique needs of organizations. Ed is a passionate public speaker. He is an active member of Toastmasters Club with a norm of Advanced Communicator Silver. As a Toastmaster, he has helped establish clubs and mentored members to achieve their full potentials as public speakers and leaders. As a consummate HR Professional, Ed has offered free advice on career, human resource management, leadership and other topics through his popular blog Anything HR by Ed (http:// anythinghr.blogspot.com) and Pinoy Career Coach (http://pinoycareercoach.blogspot.com) Ed took up Mass Communication at New Era University and has completed various training programs that helped him develop his competence in leading and training. His most important education is his experience as human resource development professional helping companies achieve their full potential through their people.

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COMPANY PROFILE
ExeQserve Corporation started its operations in April 2007 and has, since then, grown and served a number of clients belonging to different industries such as IT, Pharma, Retail. Finance and Service Industries, among others. Our services include Recruitment, Training, and HR Consulting. We believe that in having these 3 strategic business units will give organizations a wide-range of various HR solutions to choose from under one roof. Our people are committed to give value adding service through teamwork, customer intimacy, pursuit of excellence, creativity and resourcefulness, and fun.

OUR CLIENTS

Aegis Services Philippines Inc. AFPMBAI Airphil Express Alta Resources Philippines Corporation AMICI Food Services Ventures Inc. Ancilla Enterprise Development Consulting Inc. Asia Link Finance Corporation Ateneo De Manila University Athena E- Services Corporation AV Marine Engineering Services AVOATRKE Ayala Land Inc. Berjaya Pizza Philippines Inc. Brenntag Philippines Carlos Hidalgo Memorial State College CheQ Systems, Inc. Cobb-Vantress Comtech Worldwide Solutions Phils. Inc. Concerted Management Corporation CPI Outsourcing Cummins Sales and Service Philippines Inc. Davao Medical School Foundation Inc. Davies Paints Philippines, Inc. Electra Trading Electrolux Philippines Inc. Energy Development Corporation Ensogo Ever Bilena Cosmetics Inc. EVER GOTESCO RESOURCES AND HOLDINGS, INC First United Travel Inc. Flawless Face and Body Center Inc. F-Tech R&D Philippines Inc. Generali Pilipinas Life Assurance Company Global Payments Process Centre Inc. Global Services International Gold Deluxe Limited Grieg Philippines Inc.

Hafele Harbor Star Shipping Services Inc. Holcim Philippines, Inc. HomeAid Depot Inc. Honda Cars Philippines Inc. iConcept Global Advertising Inc. Integrated Computer Systems Inc. I-senz Pharma Joey Pepperoni Inc. JX Nippon Mining and Metals Philippines Inc. Kettle Foods Corporation KGB Philippines LausGroup Holdings Inc. Le Price International Corporation Limcoma Rural Bank Inc. Lintec Advanced Technologies (Phils.) Inc. Living Stone International School Inc. Logica Philippines Mahle Filter Systems Philippines Corporation Makati Development Corporation Manila Jockey Club, Inc. Mc Donald's Philippines - Golden Arches Development Corporation Mead Johnson Nutrition MEGA Publishing Group Megacem Inc. Megawide Construction Corporation Megaworld Microgenesis Business Systems Miriam College NNIT Philippines, Inc. Novaliches Development Cooperative NYK TDG eBusiness Corporation (NTeB) Oc Business Services Philippines Inc. Omnicom Media Group Pan Pacific Computer Center Inc. Peoples Credit and Finance Corp Pepsi-Cola Products Philippines, Inc.

PHD Media Network Philippine Prudential Life Insurance Company Inc. Philippine Veterans Bank Pristine Energy Transfer Corporation R365P Inc. Robinsons Retail Group RSCI Retail Institute Rubicon Studios Manila Rustans Commercial Corporation San Antonio Medical Center Lipa Santech Feeds Corporation SEARCA Security Bank Corporation Silver Finance Corporation Songa ShipManagement Ltd. South Star Drug Inc. Stolt Tankers, B V Stradcom Corporation Sulit.com.ph Sumidenso Automotive Technologies Asia Corporation Sydenham Laboratories Inc. Synermax Corporation TeleTech Customer Care Management Philippines Inc. Timestelecom Philippine Inc. Total Net Research and Marketing Inc. Toyota Otic Inc. Tripletech International Corporation Ubiquitous Technologies Philippines, Inc. United Overseas Bank Philippines Universal Robina Corporation VSC Software Devt Inc. Wellness Pro Incorporated World Class Coorporation World Partners Bank Yamaha Motor Phils. Inc.

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EXEQSERVE & WORKPLACE LEARNING AND PERFORMANCE (WLP)

As we move forward to the new era, training & development is now evolving into what we call WLP or Workplace Learning and Performance which is defined as the integrated use of learning and other interventions for the purpose of improving individual and organizational performance. (Rothwell, Sanders and Soper 1999) This means that the field goes beyond the traditionally singular focus on individual knowledge, skill and attitudes (KSA) acquisition.

Why WLP? If you think about it, organizations invest time and resources for training and development in the assumption that it will directly translate to improved business results. However, that is not always the case. Trainers also realized that classroom training alone will not change behavior if the work environment is not supportive of desired behaviors. WLP offers a holistic approach to training wherein, they align the intervention to organizational goals.
The ultimate tests of success for the learning intervention are improved performance back in the workplace and measurable business outcomes.
Source: Excerpts from A Competency Framework for the Filipino WLP Practitioners Today by Maribel Aglipay

EXEQSERVE PROMISE
Our trainers and consultants expertise cover HR, Leadership & Management, Information Technology, and Communication. They are eager to share with you their knowledge, experience, tools, techniques, and formula for excellent performance. Adhering to the principles of WLP, we are committed to become your strategic partner in making training an initiative that is aligned to organizational goals and objectives.

ExeQserve training is not just another training, it is a solution. We recognize our responsibility in helping you get the most out of your investment and recommend a comprehensive solution that will help you achieve your objectives.
Heres how we propose to proceed: 1. Conduct an Executive Briefing to help you and your top management to understand and appreciate the benefits of our program 2. Pre-workshop Assessment to further enhance the contents of the workshop and make it more tailor-fitted to your organizations needs and objective 3. Conduct of Workshop using various learning methodologies including coaching and mentoring, knowledge management, structured learning exercises, focused group discussions and action planning. A unique feature we have during workshop is the personal best leadership project for leadership workshops or the R.E.A.P (Re-entry Action Plan) for other workshops; where the participants are encouraged to contextualize concepts and create their own projects to be implemented back in the workplace. This will ensure that learning will be brought back and applied to the workplace. 4. Submission of Post-workshop Report which includes a comprehensive account of the highlights of the training intervention so as the facilitators observations and recommendations 5. Conduct a half-day follow thru session months after the workshop to reinforce participants learning.

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