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RESERVATIONS
ON-LINE BOOKING ENGINE
To register for access to the Oceania Cruises Online Booking Engine, contact: InfoInternational@OceaniaCruises.com
KEY CONTACTS
INTERNATIONAL RESERVATIONS DESK
MONDAY FRIDAY (8:30 19:00 EST)
For ALL questions relating to reservations / administration / documentation and accounts, please email InternationalReservations@OceaniaCruises.com
JOMMELLY DESOTO
001 305-514-2308
MANUEL SANCHEZ
001 305-514-2772
ESTHER BOUDREAUX
TELEPHONE
DEPOSIT
$750 per person up to Penthouse grade and 20% of Fare for Oceania, Vista and Owners Suite.
CONFIRMATION
Options are confirmed only once money has been posted against a booking. The deposit or full payment, if due should be received by Oceania Cruises within the option period. Payment can be made by wire transfer, company credit card or client credit card. If using a client card for full payment or final balance, the full amount will be charged and any commission due will be returned to the agent 2 weeks prior to sailing. When paying by wire transfer, we will confirm an option upon receipt of the banks confirmation of the transfer. If final balance is not received by Oceania Cruises at the due date bookings are subject to possible cancellation without prior notification.
For all inquiries related to agency administrative updates, marketing invoice submission accounts payable & receivable, Travel Agent Center/On Line Booking Engine collateral and reduced rate request.
DEBORAH MARIN
For all inquiries related to sales support, business development, product training, group negotiation, ship tours and unique inquiries pertaining to administrative and reservation issues.
JULIE ROSE
For all inquiries related to business development, marketing strategies, targets, budgets, advertising and special Media/Fam request.
InternationalReservations@OceaniaCruises.com
BROCHURE ORDERS
Please e-mail InfoInternational@OceaniaCruises.com
CANCELLATION CHARGES
VOYAGES SHORTER THAN 15 DAYS (FINAL PAYMENT DUE AT 90 DAYS) DAYS From 120 to 91 From 90 to 76 From 75 to 61 From 60 to 31 From 30 to 0 PENALTY $100 Administration Fee per person 25% of Fare 50% of Fare 75% of Fare 100% of Fare VOYAGES 15 DAYS OR LONGER (FINAL PAYMENT DUE AT 150 DAYS) DAYS From 180 to 151 From 150 to 121 From 120 to 91 From 90 to 61 From 60 to 0 PENALTY $100 Administration Fee per person 25% of Fare 50% of Fare 75% of Fare 100% of Fare
Use of our image bank is strictly to be used for the marketing purposes of Oceania Cruises and all advertisements must be verified through the International Department.
IMAGE BANK
Registration for Image Bank Procedures: 1) Please go to: http://www.oceaniacruisesmedia.com 2) Click on the New User 3) Use Registration Code OCTeam01 and complete registration info
TRAVEL DOCUMENTS
Our Travel booklet / documents will be forwarded 75 days prior to sailing if full payment and completed GRFs have been received. An additional E-Summary Document will be emailed 21 days prior to sailing.
PRO40253 1212 AU