Table of Contents 1. Introduction 1.1 Purpose 1.2 Scope 1.3 Definitions, Acronyms and Abbreviations 1.4 References 1.

5 Overview Overall Description 2.1 Product Perspective 2.2 Product Function 2.3 User characterstics 2.4 Constraints 2.5 Assumptions and Dependencies Specific Requirements 3.1 Use-Case Reports 3.2 Supplementary Requirements Supporting Information Concerns / Queries / Doubts if any: 2 2 2 2 3 3 3 Error! Bookmark not defined.

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Software Requirements Specification 1. Introduction

This software was designed to keep this fact in consideration that hotels should be managed efficiently. It involves our sincere effort to automate the hotel scenario, thereby providing efficient services for employees of the hotel as well as customers through the online reservation services offered to the customer. We have emphasized on maintaining each customers record for security and information purpose.

1.1

Purpose The purpose of this document is to record the requirements of an automated Hotel management system.This document is also the starting point for system design phase of the software development lifecycle and is alsoused for acceptance testing and designing test cases by the testers. It will also form the basis of contract between the user and developing organization and will be used during maintainence.

1.2

Scope This software is aimed to be developed for automating themanual hotel Management system. The system should be standalone in nature. It should be designed to provide following functionality : The System maintain every customers record that includes his Name, Address, Contact no. , Check-in & Check-out time, Room status and facilities accessed by him. The System support online reservation and checking of reservationstatus by the customers. The System provides features like advance booking andcancellation. The system should take inputs from the accounts department of the hotel to generate bills and would also be sending outputsto account department. The customer should be able to access the facilities provided by the hotel like restaurant, bar, swimming-pool, gym, spa , casino etc. Information can be gathered and updated easily using thesoftware.

 The system should be able to generate reports regarding thedetails: o of the customers record, room details, check-in &check-out time o billing details. Any query made by the customer should be satisfied and answered. 1.3 Definitions, Acronyms and Abbreviations Hotel Manager:- the person who is incharge of overall working of the hotel. Customer:- Customer is the person using any type of services offered by the hotel. Receptionist:- He is the person who deals directly with thecustomer and satisfies all his queries. 1.4 References IEEE SRS Format 1.5 Overview The rest of this SRS is organized as follows: Section 2 gives an overall description of the software. It gives what level of proficiency is expected of the user, some general constraints while making the software and some assumptions and dependencies that are assumed. Section 3 gives specific requirements which the software is expected to deliver. Functional requirements are given by various use cases. Some performance requirements and design constraints are also given . 2. Overall Description

2.1

Product perspective The system is designed for online reservation by the customer as well as for overall managing the hotel working including accounts.The system will be realized using configuration supporting 16 terminals with full screen support connected through local network in the hotel. The terminals would be available at the reception as well as at the desk of in charges of all the major departments of the hotel. Additionally hotel reservation status would also be made available on the internet. So users would be able to reserve rooms online.

2.2

Product functions The hotel management system supports following functions:

 Functions by which customers can make online reservation and check the reservation status. Functions by which hotel staff update the hotel reservation status. o The access to these different functions by different users is restricted. e.g. customer can only do the reservations inthe hotel online.

2.3

User characteristics The user should be familiar with the Hotel Managment related terminology like Booking Room/Checking in/Checking out/Billing system etc. The user should be familiar with the Internet. In house training will be provided to the hotelstaff for using the system.

2.4

Constraints Customers will only be allowed to check the reservationstatus and make reservation through internet. They will not be allowed to update the reservation status. Similarly,access to various functions by different staff personnel of the hotel is restricted and will be available at some specificdedicated terminals .

2.5

Assumptions and Dependencies The details related to the customer, payment and room service provided manually. Administrator is created in the system already. The system would be taking inputs from the accounts department of the hotel to generate bills and would also be sending outputs to account department.