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PHARMACY MANAGER
Demonstrated commitment to efficiency, accuracy, and customer retention and satisfaction. Knowledgeable, reliable, and service-driven Pharmacist with 20+ years of combined experience in retail, mail order, and long-term care (LTC) pharmacy operations. Extensive expertise in licensing and regulatory compliance for multiple business models; hold active pharmacy licensure in 10 states. Track record of success in both established and start-up organizations. Able to improve performance, build revenues/sales, and achieve continued progress with sound business and financial acumen. Strengths in training and motivating teams of pharmacists, technicians, and interns. Proficient in Spanish for Pharmacy. Key skills include: Customer Relations & Education Program Management Inventory Control QA/QC Order Processing Policy & Procedure Design Staff Training & Leadership Process Improvement Business Development Computer Skills: MS Office Suite (Word, Outlook, Excel), PDX
PROFESSIONAL HIGHLIGHTS
As Assistant Pharmacy Manager/Pharmacy Manager for Sweetbay Supermarket Pharmacy, delivered exceptional results including: Propelled weekly sales to $50K+, increased revenue 25% per quarter for 8 consecutive quarters, and ranked highest in district for gross profit in 2011. Boosted script count 25% between 2011 and 2012. Achieved perfect inspection results in 2011 and 2012. Introduced MTM services and automatic fill system. Improved Integrated Pharmacy Solutions daily mail order production from 30 orders to more than 300 orders, managed drug formulary compliance, coordinated change requests, realized company best in inventory turns (12 times/year), and received Service Champion of Quarter, Service Plus Champion, and Commitment to Excellence awards. As Pharmacy Team Leader for Target Pharmacy, achieved cohesion with previously ineffective team and maintained market share for 4 years in a row despite opening of 4 major competitors; additionally filled Pharmacy Recruiting Specialist role and Pharmacy File Buy Specialist position to support acquisitions. Successfully licensed MediPharm and Medcenter mail order pharmacies in 40+ states, expanded ALF patient base from <100 beds to 600 beds, and established controlled substance reporting functions. As Consultant for McCully Snyder Pharmacy, supported conversion of compounding and infusion pump pharmacy into compounding and workers compensation pharmacy; assisted with licensure/re-licensure and achieved regulatory compliance for all business models in multiple states. Transformed Native Plains Pharmacy into fully operational LTC pharmacy located on reservation; acquired licensure, trained all employees including those with no prior experience, established policies/procedures, secured insurance contracts, and set up necessary technologies.
CAREER TIMELINE
JPH Pharmacy Licensing & Consulting, Tampa, FL Pharmacy Consultant, Pharmacy Manager, Pharmacist McCully Snyder Pharmacy, Inverness, FL Pharmacy Consultant, Pharmacy Manager, Pharmacist 2004Present 2009Present
Additional Experience: Float/Staff Pharmacist, Pharmacist in Charge Integrated Pharmacy Solutions, Tampa, FL; Pharmacy Manager Eckerd Drug, Tampa, FL