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Dealers & customers Table no.1 1.Dealing with customers No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 1 4 15 26 54 Percentage 1% 4% 15% 26% 54%
Interpretation This graph sows 54% of respondents happily responded in dealing with all people and 26% responded as very good. Only 15% found good and 4% respondents indicated average and finally 1% poor satisfaction.
2. cost of the product No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 10 90 Percentage 10% 90%
10
Interpretation This graph shows, 90% of respondent responded excellent positively regarding cost of the product and 10% felt as very good.
3. product innovation No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 20 80 Percentage 20% 80%
PRODUCT INNOVATION
90 80 70 60 50 40 30 20 10 0 POOR AVERAGE GOOD VERY GOOD EXCELLENT 20 80
Interpretation This graph shows, 80% of respondents told excellent about their product innovation and only 20% of people told that it is very good.
4. convenience and protection No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 5 95 Percentage 5% 95%
Interpretation 95% of people told that excellent working of function namely its convenience and protection and rest of 5% told that it is very good.
5. packaging No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 50 50 Percentage 50% 50%
PACKAGING
60 50 50 40 30 20 10 0 POOR AVERAGE GOOD VERY GOOD EXCELLENT 50
Interpretation 50% of people responded very good packaging and rest of them told that there packaging is excellent.
6. preventing adulteration No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 10 90 Percentage 10% 90%
PREVENTING ADULTERATION
100 90 80 70 60 50 40 30 20 10 0 POOR AVERAGE GOOD 90
10
VERY GOOD
EXCELLENT
Interpretation 90% of people respond excellently the opinion about preventing adulteration and rest of others said that this is very good.
7. pricing No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 20 80 Percentage 20% 80%
PRICING
90 80 70 60 50 40 30 20 10 0 POOR AVERAGE GOOD VERY GOOD EXCELLENT 20 80
Interpretation 80% of people responded about the pricing of the product is excellent and 20% of people reacted this is very good.
8. settlement of cost No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 20 20 60 Percentage 20% 20% 60%
SETTLEMENT OF COST
70 60 60 50 40 30 20 20 10 0 POOR AVERAGE GOOD VERY GOOD EXCELLENT 20
Interpretation The graph shows only 60% of people told that the settlement of cost is excellent, 20% of people responded that this very good and rest of the 20% of the people told that this is only good.
9.Relationship of price with demand No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 10 90 Percentage 10% 90%
Interpretation This graph shows 90% of people like relationship of price with the demand and 10% of people responded that this is good.
10. location of the unit No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 30 70 Percentage 30% 70%
Interpretation The location of the unit is excellent according to 70% of respondents and the rest of 30% of respondents felt as very good.
11. warehousing No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 50 50 Percentage 50% 50%
WAREHOUSING
60 50 50 40 30 20 10 0 POOR AVERAGE GOOD VERY GOOD EXCELLENT 50
Interpretation 50% of the respondents feel that the warehousing facility is excellent and the rest of 50% people responded as very good.
12. transportation No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 20 80 Percentage 20% 80%
TRANSPORTATION
90 80 70 60 50 40 30 20 10 0 POOR AVERAGE GOOD VERY GOOD EXCELLENT 20 80
Interpretation Excellent transportation was the opinion of 80% of respondents and the rest 20% people responded that it is very good.
13. promotion technique No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 10 90 Percentage 10% 90%
PROMOTION TECHNIQUE
100 90 80 70 60 50 40 30 20 10 0 POOR AVERAGE GOOD 90
10
Interpretation This graph shows that 90% of people feel that the promotion technique and the rest of 10% of people told that this is very good.
14. door to door service No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 10 20 70 Percentage 10% 20% 70%
Interpretation 10% of people reacted that their door to door services provided by the company is good, 20% of people told that it is very good and the majority of 70% of people reacted that it is excellent.
15. marketing through E-marketing No 1 2 3 4 5 Opinions Poor Average Good Very good Excellent No. of respondents 25 75 Percentage 25% 75%
Interpretation 25% of people reacted that the E-marketing is very good and 75% of people reacted it as excellent.
16. adequate information and knowledge about the new product and technology to the customers : No 1 2 Opinions Yes Average No. of respondents 90 10 Percentage 90% 10%
ADEQUATE INFORMATION
100 90 80 70 60 50 40 30 20 10 0 90
10
YES
NO
Interpretation This graph showing that 90% of respondents gets new and adequate information about the new product and technology but 10% of respondents did not get any information.