11/18/2011

Life Happens: Guide to Personal Strategic Planning

Shhhhhhh

#ASHPmidyear

Speakers
Niesha Griffith , MS, RPh, FASHP Director of Pharmacy and Infusion Services The Arthur G James Cancer Hospital and Richard J. Solove Research Institute at The Ohio State University Angela Cassano, Pharm.D., BCPS President, Pharmfusion Consulting, LLC

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Objectives

Identify your professional goals, strengths and weaknesses Describe ways to differentiate yourself professionally Identify steps to be taken today that will help you achieve your professional goals Explain how interpersonal skills are critical for success, and are essential for being able to be adaptable

My Role

Facilitator Idea Generator Mentor Provide Lessons Learned

Your Role

Be open minded Be honest with yourself Think critically about your future Active Participant Start Now

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Be Proactive, but have the depth to be Reactive!

Pharmacy Landscape

Projected Employment Aging Population Practice Areas PPMI

Pharmacy Manpower Project*

Demand Index* Trends- National Has trended down beginning in 2006

June 2011 June 2010 July 2009 July 2008

3.46 3.20 3.70 4.00

2011: Commercial 3.03 vs. 3.69 Institutional *High surplus = 2.0 *High Demand = 5.0 *Dean Kathy Knapp, Touro University College of Pharmacy, California

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Practice Areas-The Possibilities are Endless

Hospital or Health-System Community Pharmacy Managed Care Industry Federal Pharmacy Long Term Care The List Continues

Goal: Develop and disseminate a futuristic practice model that supports the effective use of pharmacists as direct patient care providers

www.ashp.org/PPMI

Strategic Planning

Formal Consideration of an Organizations Future Course Do individuals need a strategic plan? Planning should also include flexibility

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Examples of Personal Strategic Planning

Niesha Griffith

My Strategic Plan

Pre-graduation
Graduate from WVU School of Pharmacy Work as a community pharmacist Get married, have children

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My Strategic Plan

Post-graduation
Find a career that is personally and professionally fulfilling Believe in everything happens for a reason Take advantage of every opportunity

Management/leadership training Residency Mentors Professional involvement (attend meetings, volunteer to serve) Networking

My Timeline
1989

Graduated from WVU, Worked in Community Pharmacy, Got Married Community Pharmacy Management Training Program Hospital Pharmacy Administration Residency/MS Degree Operations Manager at OSUMC 1993 1st child

1990

1994 -96

1996 -99

Assistant Director of Pharmacy at OSUMC/The James

1999 -00

1999 2nd child

Health-System Pharmacy Administration/MS Residency Program Coordinator

1999 -09

Clinical Assistant Professor at OSU COP

2000 -now

Associate Director of Pharmacy at OSUMC/The James

2002 -10 2002 -now 2009 -now 2010 -now

Hematology/Oncology Residency Program Director at The James Cancer Hospital at OSU Health-System Pharmacy Administration/MS Residency Program Director at OSUMC Director of Pharmacy and Infusion Services The James Cancer Hospital at OSU

Lessons Learned

Seek opportunities early

Coursework Rotation selections

Explore residency opportunities

PGY1 General Practice (Acute Care, Ambulatory) PGY2 Specialty (Cardiology, Critical Care, Internal Medicine,

Hematology/Oncology, etc.)
PGY1/PGY2 Health-System Pharmacy Administration

With or without graduate degree (MS, MBA, MHA)

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Lessons Learned
Seek out mentors and advisors
Someone in your field of interest with 5+ years experience Someone who is easy to talk to and makes time for you Interests dont have to be exactly the same

Get professionally involved/attend meetings/volunteer your time

Get involved as a student Stay involved as a resident Critical to your professional growth Key to networking

Lessons Learned
Network!
Start early Dont be afraid to approach people Use your mentors/advisors Stay connected Key to future career and professional opportunities

My Accomplishments
1999

OSHP Manager of the Year COSHP Manager of the Year The Pharmacy Leadership Institute, Boston University ASHP SAG Chair HOPA Legislative Chair
Fellow, the American Society of Health-System Pharmacists (FASHP)

1999

2006

2006

2008

2009

2010

HOPA Board of Directors

APhA Pinnacle Award HOPA President-Elect Candidate 2012

2011

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The Future???

Director of Pharmacy of larger cancer hospital Hospital Administrator for a cancer hospital

EVERYTHING HAPPENS FOR A REASON

Angela Cassano

My Strategic Plan

Student
Graduate from Campbell University P-1-Work as a community pharmacist P-4-Obtain a residency at a program with PGY-2 options in Ambulatory

Care and Teaching

Diversify

Involved in the American Pharmacists Association-ASP National Committee Appointments Public Health System COSTEP Program Schweitzer Fellow

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Obtain a Graduate and clinical complete pharmacist outpatient position at an geriatric academic practice medical residency center

Become a well known, well published expert on something clinical

10 year goal: Clinical Manager in an academic medical center

1999-2001

2001

2004

2007

2009

2011
Still Working, Still Growing

Pharmfusion Consulting
Graduated and Obtained a completed clinical assistant inpatient director position med/peds in a community residency hospital Clinical Assistant Health System Director for a 5 hospital system MSO

My Initial Strategic Plan

Vision into Action

Vision = Work part time and still focus on medication safety Catalyst = Birth of my daughter Industry Need = Smart Infusion Pump Expertise USP Chapter <797> Emphasis Action = Pharmfusion Consulting Business Plan

Strategic Plan for Pharmfusion

Start my own business to fulfill my love of pharmacy while

being able to stay home more as a mom

Medical technology Medication safety No medical writing Hospital management consulting Small business, work from home Work no more than 20 hours a week Limited travel capabilities

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The Reality of itAt Least initially

Pharmfusion Consulting, LLC

Only one medical technology contract Several hospital medication safety contracts Professional organization contracts Project Management Required branching into medical writing and editing

Literature searches, Publications, CE development and critique, Monograph writing Many contracts required travel

Pharmfusion Consulting

Hospital Pharmacy Consulting

Clinical and Management Programs Medication Safety Medical Technology

Professional Association Management and Educational Program Development Project Management

Obtain a Graduate and clinical complete pharmacist outpatient position at an geriatric academic practice medical residency center

Become a well known, well published expert on something clinical

10 year goal: Clinical Manager in an academic medical center

1999-2001

2001

2004

2007

2009

2011
Still Working, Still Growing

Pharmfusion Consulting
Graduated and Obtained a completed clinical assistant inpatient director position med/peds in a community residency hospital Clinical Assistant Health System Director for a 5 hospital system MSO

Life Doesnt Always Take the Most Direct Route

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Neither of these was in my professional plan, but both impacted it

What Made a Difference?

Ability to See the Big Picture Mentors Tasking Risks Support System Learning from Mistakes Positive Attitude Flexibility, Adaptability

Personal Strategic Planning Focusing on YOU!

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Personal Strategic Planning

Define Success Setting Goals Mapping Goals Gather Tools for Success Personal SWOT Analysis

Define Success
Websters: a favorable or desirable outcome Before you can achieve success you need to know what it means to you Personal Professional A combination of both Are you there yet?

What Do You Want to Do When You Grow Up?

The answer has changed in every season of my life

High School-Porsche and to go to UNC College-Community pharmacist Pharmacy School-Residency Residency-Become a pharmacist at an academic medical center Today-continues to change

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Start Now Success to me:

Personal: To run my race with the prize in mindTo be faithful in all I do and to be the best mother, wife, daughter, and friend I can possibly be

Professional: The ability to make a positive impact on the lives of others by using my skills as a pharmacist and a businesswoman

Success

Take a moment now to define success in your own words

Personal Strategic Planning

Define Success Setting Goals Mapping Goals Gather Tools for Success Personal SWOT Analysis

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Setting Goals
Goals Should:
Be achievable Include a timeframe Be Positive or Constructive Be specific enough to know when you have achieved them

Positive vs. Negative Goals

Positive By this time next year, I want to be promoted to Clinical Associate Professor Or

Negative By this time next year I want out of this job

When I graduate I want to obtain a PGY 1 residency in a community hospital setting

Personal Strategic Planning

Define Success Setting Goals Mapping Goals Gather Tools for Success Personal SWOT Analysis

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Professional Likes and Dislikes

What do you LOVE to do?

What would you rather not do?

Map your Goals

Simply put: Know your goals and WORK backwards to figure out what you need to do to achieve them.
Residency Upon Graduation
Choose Rotations Wisely

Find a Mentor

Start Now

What are your goals for the next month? What are your goals for the next year? What are your goals for the next 5 years? What do you hope to have achieved in 10 years?

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Periodically Reassess your Goals

Learn from opportunities Learn from failures or mistakes Are you too flexible/not flexible enough Do new goals need to be set? Is your overarching goal still on track? Is it still relevant? Is anyone else being harmed?

Personal Strategic Planning

Define Success Setting Goals Mapping Goals Gather Tools for Success Personal SWOT Analysis

Curriculum Vitae/Resume

Your professional outline Use it as a tool for mapping your goals Be able to discuss what is on your CV at a moments notice Constantly update Be ready to share

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Start Now

What are the holes in your CV? How will you fill them?

Track Record

Integrity Professional recognition of your work Publications or Presentations Professional association involvement
Local State National

Ability to provide personal references

Professionalism

More to it than how you dress Be professional in:

Personal interactions Communications Understanding other view points Gender, Cultural, Generational, and others Presentation

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Career Differentiation

How do you differentiate yourself from the other people applying for the same position?
Obvious Examples Education or Training Advanced Certifications or Certificate training Specialization

Example: Student Rotations

Indian Health Service Internal Medicine Geriatrics Management-APhA Critical Care Drug Information Ambulatory Indigent Clinic Community

Career Differentiation

Not so Obvious Examples

Being involved in professional organizations Networking Allowing for mentor involvement Lifelong Learning Learning from negative experiences

Start Now: What can you do in the next month to further differentiate yourself?

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Networking

Websters: the exchange of information or services among individuals, groups, or institutions; specifically : the cultivation of productive relationships for employment or business In Person Online It is about who you know

Build Your Network with Purpose

YOU

In Person Networking
Think Professional Dating
Introduce Yourself Be genuine Make a good first impression, but dont come on too

strong
Get their card Follow up

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Online Networking

Be cautious about mixing your professional and social networks-especially online Pictures, quotes, videos, etc. can be seen by all Consider separating personal vs. professional Consider liking an organization vs. a person

Start Now: Networking at ASHP Meeting

Add 2-3 people to your network Choose wisely Learn who they are AND tell about yourself Add diversity to your network
Different school Different practice area Different points in their career

Choosing Mentors

Sometimes they choose you vs. you choosing them Be open minded Usually more formal than being part of your network Takes work from both parties Often considered an honor to be a mentor to someone

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Personal Marketing

To your boss To the organization Does the organization or your boss know your interests and aspirations? Learn to sell yourself or your ideas in a short amount of time

Communication

Verbal
Presentations Phone Interactions Phone Messages

Written
Manuscripts Correspondence-Especially e-mail Marketing

Sometimes knowing how to communicate is more important than what you communicate

Risk Calculation

Return on Investment (ROI) Opportunity Costs (OC) Does it always need to be about money? Can you learn as much from a bad experience as a good one?

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Personal Strategic Planning

Define Success Setting Goals Mapping Goals Gather Tools for Success Personal SWOT Analysis

SWOT Analysis: Overview

ONE strategic planning methods SWOT: Strengths, Weaknesses, Opportunities, Threats Typically utilized for business or project ventures

First Step: Identify Objective

What are you analyzing? Business example:

Should our company invest in a new ACE inhibitor?

Personal example:
Should I pursue a residency? or Am I strong residency candidate?

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SWOT ANALYSIS
S W

Strengths

Weaknesses

Internal

Opportunities
Positive

Threats
Negative

External

Start Now

What objective will you evaluate? Objective to be simulated today:

Am I prepared to apply for a PGY1 residency position in an academic medical center?

Next Step: Fill in the Grid

Get insight from others who know you well

What do others see as your strengths and weaknesses?

Some items may fit in more than one space Items may fit into different spaces depending on the current objective The more honest you are, the more useful the tool is!

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SWOT ANALYSIS Strengths

S
Strength Strength

Objective:___________ ___________________ ___________________

Strength

Strength

Strength

Strength

Strengths

Advantages Experience, knowledge Unique characteristics Character Strengths Location Competence, capabilities Reputation

Contacts Earning Potential Extracurricular Participation Academic Performance Diversification Life experiences

SWOT ANALYSIS Weaknesses

W
Weaknesses Weaknesses

Objective:___________ ___________________ ___________________

Weaknesses

Weaknesses

Weaknesses

Weaknesses

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Weaknesses

Disadvantages Experience Gaps Knowledge Gaps Character Flaws Location Gaps in Competence, capabilities Reputation

Contacts Finances Extracurricular Participation Academic Performance Diversification Life experiences

**Good section to ask others for their critical review

SWOT ANALYSIS Opportunities

O
Opportunities Opportunities

Objective:___________ ___________________ ___________________

Opportunities

Opportunities

Opportunities

Opportunities

Opportunities

Job Market Diversification Innovation Technology Time Networking Education

Extracurricular Expansion of Horizons Faculty Insight Mentor Insight Financial Volunteer Academic

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SWOT ANALYSIS Threats

T
Threats Threats

Objective:___________ ___________________ ___________________

Threats

Threats

Threats

Threats

Threats

Job Market Impressions Other Candidates Diversification Time

Extracurricular Faculty Insight Mentor Insight Financial Education/Academic Location

Am I prepared to apply for a PGY1 residency position in an academic medical center?

Communication Skills Support System Confidence, Reliable

Ability to see the Big Picture

Self motivated, risk taker Ability to multi-task Diversification Life experiences Extracurricular Activities Network

Self-discipline Flexibility Self-marketing Finances Ability to Move Ability to Travel Academic Performance Written Communication CV not up to date

Organizations Hiring Open to new options Volunteer position opening Time Networking Increased Income

Job Market Finances Geography Old Technology Mentor Moving out of state Other Job Candidates

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SWOT Analysis: MATCHING

Find Advantages by matching strengths and opportunities Helps identify how strong your strengths are in a specific situation

MATCHING Positive factors

S
Strengths

O
Opportunities

Strengths

Opportunities

Strengths

Opportunities

SWOT Analysis: CONVERTING

Capitalize on Strengths and Opportunities Minimize Weaknesses and Threats Are there any Threats you can Avoid? Change from descriptive to active

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CONVERTING Strengths

Current strengths
Communication Support Confidence, Reliable Ability to see the big picture Self motivated Risk taker Multi-tasker Diversification Life experiences Extracurricular activities Network

Strengths into Action:

Communicate your objective to others in network to find opportunities Create a Timeline Document Strengths using a CV Set up a meeting with someone doing what I want to do

CONVERTING Weaknesses

Current Weaknesses
Self-discipline Flexibility Self-marketing Finances Ability to Move Ability to Travel Academic Performance Written Communication CV not up to date

Overcoming Weaknesses:
Communicate your objective to others for accountability Set financial plan Revisit geographical situation, if it cant change how do you make it an advantage? Study Document using CV

CONVERTING Opportunities

Current opportunities
Organizations Hiring Open to new options Volunteer position opening Time Networking Increased Income

Capitalize on Opportunities
Find a commonality amongst those hiring Get CV ready to hand to those hiring Define areas of interest and determine if anything is off limits Use network to spread CV and refine objective

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CONVERTING Threats

Current Threats
Job Market Finances Geography Old Technology Mentor Moving out of state Other Candidates

Minimize or Avoid Threats

Analyze finances Improve finances Seek technology options Meet with mentor
Continue relationship Seek local mentors Distinguish from others Document using CV

SWOT Analysis: Summarize

In short: Is it possible to meet the objective? Are there any common themes? What are obvious next steps? Develop a timeline, if applicable Conduct another SWOT, as needed

SWOT ANALYSIS Summary

CV is a MUST Communicate ideas to network, mentors, and support Critically assess financial situation Develop a timeline Reassess

In Short:
CAN do work to it, but II will have to THIS! be successful I have a PLAN And

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Start Now

Spend time plugging in your SWOT analysis Show someone your SWOT analysis
Critical input is invaluable

Start CONVERTing your Weaknesses Attempt to MINIMIZE of AVOID Threats CAPITALIZE on Strengths and Opportunities Use the Tools for success from Midyear!

Start NOW!!

Find a mentor or mentors

Professors, Preceptors, Managers Professional organizations and alumni associations

Get involved
Professional associations Volunteerism

Vary your experiences

Within your areas of interest Outside your areas of interest

Start NOW!!

Make lasting professional relationships Try to NOT burn bridges with peers Attempt something UNIQUE-not necessarily in the professional arena Expand your horizons

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Thank You!

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