COMPETENCY UNIT OF COMPETENCY CODE MODULE TITLE

: BASIC : PARTICIPATE IN WORKPLACE COMMUNICATION : 500311105 : COMMUNICATION SKILLS WITH CONVERSATION WORKSHOP

& BUSINESS ETHICS

MODULE DESCRIPTOR : The module contain critical grammatical structures necessary for communicative functions such as narrating, describing, giving directions, and others, and to acquire adequate vocabulary needed for technical education. The emphasis is on the use of English for communication and learning purposes. The module also engages in a variety of oral activities to develop an understanding of language structure and enhance their ability to communicate effectively. They will listen and speak in discussions and presentations that expand their vocabularies, increase their background knowledge, and enhance both their reading and writing skills. NOMINAL DURATION QUALIFICATION LEVEL PREREQUISITE : 4 Hours : NC II :

SUMMARY OF LEARNING OUTCOMES Upon the Completion of this module, the students/trainees will be able to: LO1. To acquire adequate vocabulary needed for technical education. The emphasis is on the use of English for communication and learning purposes. The student will use oral communication skills.

LO2.

LO1

TO ACQUIRE ADEQUATE VOCABULARY NEEDED FOR TECHNICAL EDUCATION. THE EMPHASIS IS ON THE USE OF ENGLISH FOR COMMUNICATION AND LEARNING PURPOSES.

ASSESSMENT CRITERIA: 1. Schools and systems, about teaching strategies, resource allocations and curriculum; 2. Other educational institutions, employers and the community, about the achievements of students in general or of particular students. CONTENTS: 1. Students understand that the way language is used varies according to context. 2. Students understand that language has an important effect on the ways in which they view themselves and the world in which they live. 3. Students select from a repertoire of processes and strategies when listening, speaking, viewing, reading and writing by reflecting on their understanding of the way language works for a variety of purposes in a range of contexts.

CONDITIONS: The student /trainees must be provided with the following: 1. Equipment a. Overhead Projector 2. Learning Materials a. Learning Manuals / Handout b. Books c. Transparencies / Slides 3. Supplies and Materials a. White Board Marker METHODOLOGIES: 1. 2. 3. 4. 5. Class Discussion Group Discussion among Students Reporting Role Playing Observation

ASSESSMENT METHODS: 1. Written and Practical Examinations

LO2

THE STUDENT WILL USE ORAL COMMUNICATION SKILLS

ASSESSMENT CRITERIA: 1. The intent of this standard is that students will use oral language skills to respond appropriately in group situations. 2. Students will learn to summarize information as they continue to share stories. 3. Students will learn the dynamics and roles of working in small groups. 4. Students will learn to use selected vocabulary and information to match their purpose to inform, to persuade, or to entertain.

CONTENTS: 1. 2. 3. 4. Use oral language for different purposes: to inform, to persuade, and to entertain. Share stories or information orally with an audience. Participate as a contributor and leader in a group. Summarize information shared orally by others.

CONDITIONS: The student /trainees must be provided with the following: 1. Equipment a. Overhead Projector 2. Learning Materials a. Learning Manuals / Handout b. Books c. Transparencies / Slides 3. Supplies and Materials a. White Board Marker b. Movie / Video related to the topic METHODOLOGIES: 1. 2. 3. 4. 5. Discussion Small Group Sharing Reporting Role Playing Observation

ASSESSMENT METHODS: 1. Oral examination 2. Written examination

UNIT OF COMPETENCY

WORK IN A TEAM ENVIRONMENT

MODULE TITLE

COMMUNICATION SKILLS WITH CONVERSATION WORKSHOP & BUSINESS ETHICS

MODULE DESCRIPTOR

This module covers the knowledge, skills, and attitudes required to relate in a work based environment.

DURATION

4 hours

QUALIFICATION LEVEL

NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1.

Describe and identify team role and responsibility in a team.

LO2.

Describe work as a team member.

LO1.

DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM

ASSESSMENT CRITERIA:

1. Role and objective of the team is identified. 2. Team parameters, relationships and responsibilities are identified. 3. Individual role and responsibilities within team environment are identified. 4. Roles and responsibilities of other team members are identified and recognized. 5. Reporting relationships within team and external to team are identified.

CONTENTS:

Team role. Relationship and responsibilities Role and responsibilities with team environment. Relationship within a team.

CONDITIONS:

The students/trainees must be provided with the following:

Standard operating procedure (SOP) of workplace Job procedures Client/supplier instructions Quality standards Organizational or external personnel

METHODOLOGIES:

Group discussion/interaction Case studies Simulation

ASSESSMENT METHODS:

Written test Observation Simulation Role playing

LO2.

DESCRIBE WORK AS A TEAM MEMBER

ASSESSMENT CRITERIA:

1. Appropriate forms of communication and interactions are undertaken. 2. Appropriate contributions to complement team activities and objectives were made. 3. Reporting using standard operating procedures followed. 4. Development of team work plans based from role team were contributed.

CONTENTS:

Communication process Team structure/team roles Group planning and decision making

CONDITIONS:

The students/trainees must be provided with the following:

SOP of workplace Job procedures Organization or external personnel

METHODOLOGIES:

Group discussion/interaction Case studies Simulation

ASSESSMENT METHODS:

Observation of work activities Observation through simulation or role play Case studies and scenarios.

UNIT OF COMPETENCY

PRACTICE CAREER PROFESSIONALISM

MODULE TITLE

COMMUNICATION SKILLS WITH CONVERSATION WORKSHOP & BUSINESS ETHICS

MODULE DESCRIPTOR

This module raises, examines and discusses the ethical and legal aspects involved in working with information technology as they emerge particularly in the context of communication and computer technology. The course aims to produce conscientious and lawabiding IT professionals. 5 hours

NOMINAL DURATION

QUALIFICATION LEVEL

NC II

SUMMARY OF LEARNING OUTCOMES Upon the Completion of this module, the students/trainees will be able to: Introduce students to ethical concepts relevant to business. Produce conscientious and law-abiding IT professionals.

LO1. LO2.

LO1

INTRODUCE STUDENTS TO ETHICAL CONCEPTS RELEVANT TO BUSINESS

ASSESSMENT CRITERIA: 1. Describe, explain and apply concepts relating to ethical reasoning and frameworks to ethical analysis in a business context. 2. Discuss the extent and nature of ethical problems and concerns as they face business decision makers. 3. Discuss issues pertinent to business from an ethical perspective. 4. Understand the social and environmental demands that impinge on business decision makers. 5. Undertake a thorough investigation of an area of ethical concern in the realm of business. CONTENTS: 1. 2. 3. 4. An introduction to principal approaches to ethical thinking A critique of classical perspective against business ethics The stakeholder model issues in retailing. Issues and examples from business, workforce rights, worker responsibilities, and the global environment. 5. Ethical considerations pertaining to functional areas within the business community. CONDITIONS: The student /trainees must be provided with the following: 1. Equipment a. Overhead Projector 2. Learning Materials a. Learning Manuals / Handout b. Books c. Transparencies / Slides 3. Supplies and Materials a. White Board Marker b. Movie / Video related to the topic METHODOLOGIES: 1. 2. 3. 4. 5. 6.

Lectures Seminar Small group discussion Reporting Workshops Observation

ASSESSMENT METHODS: 1. Written examination

LO2

PRODUCE CONSCIENTIOUS AND LAW-ABIDING IT PROFESSIONALS

ASSESSMENT CRITERIA: 1. Think and practice the ethics and moral philosophy from academia, business and other organizations. 2. Connect deeply to all other disciplines of business, including management information systems, leadership, strategy, finance, business law and organizational behavior, based on a belief that business ethics is inherently interdisciplinary. 3. Promote highly engage individual participation through a variety of training, outside speakers, experiential components, case studies and research on information technology. 4. Understand their roles as ethical leaders, managers and followers. CONTENTS: 1. 2. 3. 4. CONDITIONS: The student /trainees must be provided with the following: 1. Equipment a. Overhead Projector 2. Learning Materials a. Learning Manuals / Handout b. Books c. Transparencies / Slides 3. Supplies and Materials a. White Board Marker b. Movie / Video related to the topic METHODOLOGIES: 1. 2. 3. 4. 5. 6. Lectures Small group discussion Reporting Seminar Workshops Observation Communication Production reports Source documents Other reports and forms

ASSESSMENT METHODS: 1. Written examination

UNIT OF COMPETENCY

PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES COMMUNICATION SKILLS WITH BUSINESS ETHICS This module covers the knowledge, skills and attitudes required to comply with the regulatory and organizational requirements for occupational health and safety such as identifying, evaluating and maintaining occupational health and safety (OHS) awareness. 5 hours

MODULE TITLE MODULE DESCRIPTOR

: :

NOMINAL DURATION

QUALIFICATION LEVEL

NC II

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module the students/trainees must be able to: LO1. LO2. LO3. LO4. Identity hazards and risks Evaluate hazards and risks Control hazards and risks Maintain occupational health and safety awareness

LO1.

IDENTIFY HAZARDS AND RISKS

ASSESSMENT CRITERIA: 1. Workplace hazards and risks are identified and clearly explained. 2. Hazards/risks and its corresponding indicators are identified in with the company procedures. 3. Contingency measures are recognized and established in accordance with organizational procedures. CONTENTS: Hazards and risks identification and control Organizational safety and health protocol Threshold limit value (TLV) OHS indicators

CONDITIONS: The students/trainees must be provided with the following: Workplace Personal protective equipment (PPE) Learning guides Hand-outs - Organizational safety and health protocol - OHS indicators - Threshold limit value - Hazards/risk identification and control CDs, VHS tapes, transparencies

METHODOLOGIES: Interactive -lecture Simulation Symposium Group dynamics

ASSESSMENT METHODS: Situation analysis Interview Practical examination Written examination

LO2. EVALUATE HAZARDS AND RISKS

ASSESSMENT CRITERIA: 1. Terms of maximum tolerable limits are identified based on threshold limit values (TLV) 2. Effects of hazards are determined. 3. OHS issues and concerns are identified in accordance with workplace requirements and relevant workplace OHS legislation. CONTENTS: TLV table Philippine OHS standards Effects of hazards in the workplace Ergonomics ECC Regulations

CONDITIONS:

The students/trainees must be provided with the following

Hand outs on - Philippine OHS standards - Effects of hazards in the workplace - Ergonomics - ECC regulations TLV table CDs, VHS tapes, transparencies

METHODOLOGIES: Interactive lecture Situation analysis Symposium Film viewing Group dynamics

ASSESSMENT METHODS: Interview Written examination Simulation

LO3.

CONTROL HAZARDS AND RISKS

ASSESSMENT CRITERIA: 1. OHS procedures for controlling hazards and risk are strictly followed. 2. Procedures in dealing with workplace accidents, fire and emergencies are followed in accordance with the organizations OHS policies. 3. Personal protective equipment (PPE) is correctly used in accordance with organizations OHS procedures and practices. 4. Procedures in providing appropriate assistance in the event of workplace emergencies are identified in line with the established organizational protocol.

CONTENTS: Safety regulations - Clean air act - Electrical and fire safety code - Waste management - Disaster preparedness and management Contingency measures and procedures

CONDITION: The students/trainees must be provided with the following: Hand outs on - Safety Regulations - Clean air act - Electrical and fire safety code - Waste management - Disaster preparedness and management - Contingency measures and procedures OHS personal records PPE CDs, VHS tapes, transparencies

METHODOLOGIES: Interactive lecture Symposium Film viewing Group dynamics Self-paced instruction

ASSESSMENT METHODS: Written examination Interview Case/situation analysis Simulation

LO4.

MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS

ASSESSMENT CRITERIA: 1. Procedures in emergency related drill are strictly followed in line with the established organization guidelines and procedures. 2. OHS personal records are filled up in accordance with workplace requirements. 3. PPE are maintained in line with organization guidelines and procedures.

CONTENTS: Operational health and safety procedure, practices and regulations Emergency-related drills and training

CONDITIONS:

The students/trainees must be provided with the following:

Workplace PPE OHS personal records CDs, VHS tapes, transparencies Health record

METHODOLOGIES: Interactive lecture Simulation Symposium Film viewing Group dynamics

ASSESSMENT METHODS: Demonstration Interview Written examination Portfolio assessment