Information

GeoCENTREX Night Service Call Pick Up (NSCPU)

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Night Service Call Pick Up (NSCPU)

Information GeoCENTREX

Trademarks: All designations used in this document can be trademarks, the use of which by third parties for their own purposes could violate the rights of their owners.

Copyright (C) Siemens AG 2000

Issued by the Information and Communication Networks Group Hofmannstrae 51 D-81359 Mnchen Technical modifications possible. Technical specifications and features are binding only insofar as they are specifically and expressly agreed upon in a written contract.

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Information GeoCENTREX

Night Service Call Pick Up (NSCPU)

This document consists of a total of 12 pages. All pages are issue 1.

Contents
1 2 3 3.1 3.2 3.3 4 5 6 Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Mode of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Subscriber controlled input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Analog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 9 9

Call charge registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

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Information GeoCENTREX

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Night Service Call Pick Up (NSCPU)

1 Denition
The feature Night Service Call Pick Up (NSCPU) allows a subscriber to answer calls addressed to the internal night service station of the GeoCENTREX group.

Network node Feature code

GeoCENTREX group

4711

4712 Night service station

Operator benefits higher call completion rate and therefore increased revenue from call charges Subscriber benefits subscribers can answer calls addressed to other subscribers without leaving their own desk important calls are answered Availability Analog Subscriber GeoCENTREX subscriber Use and effect Calling subscriber NSCPU use NSCPU effect Interactions For interaction with other features, see Feature Interactions. ----Called subscriber X X --X ISDN --X

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2 Mode of operation
The feature Night Service Call Pick Up (NSCPU) allows authorized subscribers in the local GeoCENTREX group to pick up calls that are diverted to the night service station pick up direct calls to the night service station To pick up a call the subscriber dials a feature code (Fig. 2.1). The number of the night service station from which the call is to be picked up is supplied automatically by EWSD. If several calls are queued simultaneously at the night service station, the subscriber who is picking up the calls is automatically assigned the call that has been waiting longest. EWSD rejects a subscriber who activates NSCPU when there is no call waiting at the night service station. The subscriber is also rejected if the call to the night service station has already been answered. The NSCPU feature only allows voice calls to be picked up.

1. Call to subscriber with diversion to the night service station / direct call to the night service station

Network node

GeoCENTREX group

4711

4712 Night service station

2. Initiation of call pickup Feature code

GeoCENTREX group

4711

4712 Night service station

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Night Service Call Pick Up (NSCPU)

3. Connection setup to subscriber picking up call

GeoCENTREX group

4711

4712 Night service station

Fig. 2.1 Capacity

Night Service Call Pick Up (NSCPU)

The percentages indicate the number of authorized subscribers for the feature within the network node and their simultaneous application. Analog Authorization GeoCENTREX subscriber 100% Use 100% ISDN Authorization 100% Use 100%

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3 Subscriber controlled input

The feature can be used by subscriber controlled input. For the subscriber procedure, see: Analog subscriber ISDN subscriber Subscriber controlled input functions Signaling method Analog Pulse Activate Deactivate Enter data Delete data Enter data and activate Delete data and deactivate Activate with/without data Feature use Status request Data request Status request with/without data Access code The access code for subscriber controlled input consists of a maximum of 5 characters. It can be formed from the symbols 5 , # and the service code (SC) with the digits 0 ... 9. The operator can specify the character strings for the access code. Differences by pulse dialing The selected digits are not obligatory; other digits can be input (depending on the existing numbering plan). 1111 at the beginning of an input in place of 5 1112 at the beginning of an input in place of # 1113 at the beginning of an input in place of 5 # 5 as a disconnecting signal after the service code is not relevant # after the subscriber controlled input is not relevant --------------X ------DTMF --------------X ------ISDN Keypad --------------X ------Funct. -----------------------

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Acknowledgments after subscriber controlled input The tones, and announcements and display texts are examples and can be administrated by the operator. The display texts can be changed to suit individual projects. The subscriber controlled input can be acknowledged by: Tones ringing tone acceptance tone subscriber busy tone or number unobtainable tone (NU) Announcements subscriber controlled input unsuccessful wrong input Display texts (only in ISDN) wrong input not authorized request rejected successful unsuccessful not available

3.1

Analog
Feature use Start Connection DT A-C SC

3.2

ISDN
For inputs, see subscriber procedure Analog.

3.3

Legend
Introduces activation from terminal or introduces input from terminal or used as separator Enter ... Lift handset A-C DT SC Connection between calling subscriber (A) and subscriber (C) to whom the call is forwarded Dial tone Service code

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4 Call charge registration

Call charge registration is possible with: Automatic Message Accounting with Individual Call Charge Registration Pulse Metering Message Detail Recording (MDR) for GeoCENTREX Automatic Message Accounting with Individual Call Charge Registration (AMA) and Pulse Metering can be combined. One or more call charge pulses can be generated for Pulse Metering. Call charges for connections Call charges for connections are assigned as follows: the calling subscriber pays the charges for the connection up to the called subscriber

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5 Administration
The operator can perform all administration functions on the NetManager by means of user-friendly applications or MML commands. Feature authorization The network operator assigns authorization for the feature when requested by the subscriber. Subscriber access types The feature can be used with the following types of subscriber access: Type Subscriber Analog Main station Basic access PBX PBX with BA and/or PA PBX line PBX line with Direct Dialing In (DDI) PBX line, connected like a subscriber Coinbox Emergency call station MLHG line Basic attendant MAC attendant console System administration The following feature data can be administrated in the network node: recording by means of trafc measurement For more information, please refer to OMN:EXCH-SY. GeoCENTREX administration For more information, please refer to OMN:EXCH-CTX. ------------------------ISDN ------------------------GeoCENTREX Analog X --X --X ----------X --ISDN --X --X X ----------X X

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6 Requirements
Hardware No special hardware is needed. Signaling Subscriber signaling Analog Dual-tone multi-frequency (DTMF) Pulse dialing ISDN Digital subscriber signaling system no.1 (DSS1) Subscriber interfaces The following interfaces for subscriber access can be used: DLU V5.1 interface V5.2 interface

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