Documente Academic
Documente Profesional
Documente Cultură
http://www.indiastudychannel.com/resources/58328-Importance-Listening...
Search
New Member FAQ
Forums
Earn Revenue
Posting Guidelines
Help Topics
Resources
Practice Tests
Ask Experts
Question Papers
Jobs
Universities
Colleges
Courses
Schools
Training
Gift Shop | Bookmarks | Reviews | Learn English | Lobby | Links | New Posts | My India | Members | Polls |
Subscribe to Email
Ads by Google
IndiaStudyChannel
on Facebook Like
Arun
Kiran
Ads by Google
Last 7 Days
R Pramod (1670) Juana (773) Farid Akhtar (668)
more...
Online Members
Tutu Ankur Garg md ismail shekh sandeep Kishori Mohon Dutta Sudhan himanshu prajapati Kalyani Ramakrishna Kambhampati Poonam Mishra pradeepta sen
More...
1 of 4
8/14/2012 6:22 PM
Importance of Listening
http://www.indiastudychannel.com/resources/58328-Importance-Listening...
Importance of Listening
Posted Date: 17-Apr-2009 Author: Rajesh Category: Education Member Level: Gold Rating: Points: 25 (Rs 25)
Free Worksheets
Colorful Worksheets-Engage & Learn. Much Cheaper than Printable Sheets
edurite.com/book/Worksheets
Importance of Listening
One primary reason why listening is so important is the amount of time people spend doing just that listening. Listening is the most frequent, perhaps the most important type of on-the-job communication. Top executives spend even more time listening than other employees.
Listening on the job is not only frequent, it is very important as well. In fact, most managers agree that active listening is the most crucial skill for becoming a successful manager. Listening can improve work quality and boost productivity. Poor listening leads to innumerable mistakes because of which letters have to be retyped, meetings rescheduled. All this affects productivity and profits. Apart from the obvious benefits, good listening helps employees to update and revise their collection of facts, skills and attitudes. Good listening also helps them to improve their speaking.
Despite all these benefits, as pointed out earlier, good listening skills are quite rare in the business world today. A number of studies have revealed why people listen poorly, despite the advantages of doing just the opposite. Let us look at some of the common barriers to effective listening.
Physiological Barriers
Hearing impairment
Sometimes poor listening can be traced to hearing deficiencies. However, once these deficiencies are detected, they can usually be treated.
Speaking-Thinking rate
According to an estimate, we speak at an average of 125 to 150 words a minute. Our mind, however, can process nearly 500 words per minute. This gives listeners a good deal of spare time, which is often used for mental excursions ranging from daydreaming to thinking about the speakers hairstyle. Spending this time for analyzing the message would make for better listening.
Environmental Barriers
Physical distractions
Distracting sounds, poor acoustics, uncomfortable seating arrangements can all hamper effective listening. But then it is not impossible to counter these distractions through concentration. When all your attention is focused on what is being said, the other noises take backseat in your consciousness. Unless of course, the noises are too powerful.
Message overload
When you are forced to listen to a quick succession of messages, then after a point your receptivity dulls. You find it gets impossible to listen attentively. Coping with a deluge of information is like juggling you can keep only a few things going at a time.
Attitudinal Barriers
Prejudices
2 of 4
8/14/2012 6:22 PM
Importance of Listening
http://www.indiastudychannel.com/resources/58328-Importance-Listening...
Sometimes our prejudices and deep-seated beliefs make it impossible for us to be receptive to the speaker. For instance, when two politicians who belong to, say the BJP and the CPI(M), argue over a political issue, they are not likely to give each others views a fair hearing, because of their preconceived attitudes. To break down this barrier, we must achieve some control over our instinctive responses and learn to postpone judgement until we have listened to exactly what is being said.
Preoccupation
Sometimes we are preoccupied with other concerns. As students, all of you must have had days when you registered nothing of what was said in class, because your thoughts were on the freshers party you had to arrange the next evening.
A casual attitude
Because hearing is relatively easy, we assume that we can do it without much concentration and effort. This attitude is often a major barrier to listening.
Egocentrism
Many people are poor listeners, because they are overly concerned with themselves. Three personal concerns dominate their listening behavior. These can be summed up in three sentences:
1. I must defend my position. 2. I already know what you have to say. 3. How am I coming through?
These concerns set up effective barriers that destroy the critical link between speaker and listener.
1. Faking attention: Many of us fake attention so as not to appear discourteous. 2. Listening only for facts: In looking only for the facts, we often forget to locate the main idea. 3. Avoiding difficult and uninteresting material: Sometimes we switch off our attention when what is being said is difficult, unfamiliar, or simply uninteresting. If we do this often, this turning off becomes a consistent pattern. 4. Focusing on delivery: Sometimes we are so concerned with how someone says something that we pay scant attention to what he or she is actually saying.
1. Find areas of interest 2. Judge content, not delivery 3. Hold your fire 4. Listen for ideas 5. Be flexible 6. Work at listening 7. Resist distractions 8. Exercise your mind 9. Keep your mind open
Did you like this resource? Share it with your friends and show your love!
0
Share Tweet 0
Share
Share
Like 5
IndiaStudyChannel on Facebook
We're on
Presentation Skills
Customizable Training Materials. Easy, Fast, and Very Affordable!
www.brainstormdynamics.com
3 of 4
8/14/2012 6:22 PM
Importance of Listening
http://www.indiastudychannel.com/resources/58328-Importance-Listening...
Feedbacks
Post Comment:
Notify me by email when others post comments to this article. Do not include your name, "with regards" etc in the comment. Write detailed comment, relevant to the topic. No HTML formatting and links to other web sites are allowed. This is a strictly moderated site. Absolutely no spam allowed. Name: Email: Sign In to fill automatically. (Will not be published, but required to validate comment)
Next Resource: AIMS OF EDUCATION Previous Resource: Cooperative Learning- a modern method of teaching and learning Return to Resources Post New Resource Category: Education
Communication
Dealing with Criticism Post resources and earn money! Concern for wild life
Popular Tags
Search Tags
About Us
Contact Us
Copyright
Privacy Policy
Terms Of Use
4 of 4
8/14/2012 6:22 PM