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Army in Europe Issue Paper

2008 Army Family Action Plan Conference


Community Support - Issue #1

Issue: Internet Accessibility Limitations

Scope: Existing internet facilities fail to meet the after duty hour needs of the
community because they are not open 24 hours, late evenings or weekends. Current
facilities that offer Internet services do not use updated technology that is required for
high speed wireless accessibility that soldiers, civilians and family members could
access on their schedule. This results in limited internet usage that significantly impact
morale, welfare and recreation within the Army community.

Recommendation 1: Establish community Activity Center with free 24 hours wireless


and/or Internet LAN that is unrestricted.

Recommendation 2: Place internet support in most commonly used areas for easier
accessibility.

Recommendation 3: Have DFMWR explore alternative facility options for 24 hour


internet accessibility.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Christopher Clements, DMWR Director, 314-385-2342

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Community Support - Issue #2

Issue: Juvenile Delinquency Prevention

Scope: Vandalism is an ongoing problem within the Army Military Communities. Lately,
there has been a rise in Youths destroying various equipment, walls, vehicles, and
defacing properties. These contributing factors diminish the quality of life and safety
within the total Army family.

Recommendation 1: Video surveillance in highly problematic areas.

Recommendation 2: Enforce Safety Neighborhood Awareness Program (SNAP).

Recommendation 3: Incorporate existing youth council in Community Information


Forum (CIF) meetings.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Jessica L. Cranford MAJ, Mannheim Director of Emergency


Services/Provost Marshal, 385-2541

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Community Support - Issue #3

Issue Title: Installation access security

Scope: Proper security and Force Protection procedures are not being consistently
adhered to throughout USAREUR. Unprofessional behavior, horse playing and the
constant use of profanity by guards who authorize access to flagged individuals can be
a potential danger to security. Without consistently enforcing the standards, the safety
of our community is diminished.

Recommendation 1: Reinforce security standards for installation access.

Recommendation 2: Impose professional development for guards.

Recommendation 3: Complaints procedures displayed at installation entrances.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Family Support – Issue #1

Issue: Building Coordinator Program Execution

Scope: Building Coordinator Program fails to enforce existing housing regulations and
policies resulting in an unsafe and unpleasant living environment for Soldiers and their
families. Stairwells are often found cluttered, dirty, and unsafe to include noise
pollution, environmental hazards (cigarette smoke, trash, and rodents). Follow-through
in resolving complaints does not occur due to apathy or lack of respect for the
coordinator position.

Recommendation 1: Garrison Command enforces standardized citations and reports


offenders to their chain of command.

Recommendation 2: Implement a standardized Building/Stairwell Coordinator training


program with Garrison Command authority to empower Coordinators to effectively
enforce housing policies.

Recommendation 3: Create contracted positions to manage the Building Coordinator


Program.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Sharan Dockery, IMCOM-E USAG Mannheim Department of Public


Works, 314.385.2611

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Family Support – Issue #2

Issue: High turn-over of childcare providers within CDC

Scope: The lack of personnel at the CDC increases the workload and contributes to
the loss of staff. According to the CYS Chief, local nationals are often more qualified,
reliable, and are less likely to relocate. Frequent turn-over of military spouses employed
with the CDC negatively affects quality and continuity of childcare and causes undue
stress on children.

Recommendation 1: Enforce the hiring policy based on qualifications rather than


spousal-preference.

Recommendation 2: Increase the Table of Distribution and Allowances for local


nationals and “flex” positions”.

Recommendation 3: Authorize incentives and raise base pay.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Sandra Hill, USAREUR CYSD Director, 314.385.3550

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Family Support – Issue #3

Issue: Lack of supervision after school

Scope: After school hours, children are often left unattended placing them at risk and
creating problems within the community. MPs do not have enough manpower to
adequately patrol common areas. Misconduct results in destruction of government and
personal property and negatively affects quality of life.

Recommendation 1: Revive and revise the Safe Neighborhood Awareness Program


(SNAP).

Recommendation 2: Adjust the Garrison Table of Distribution and Allowances to


authorize additional Military Police patrols

Recommendation 3: Require community service hours for juvenile offenders and their
parents on personal time.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Jessica L. Cranford MAJ, Mannheim Director of Emergency


Services/Provost Marshal, 385-2541

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Medical Entitlements Issue # 1

Issue: Automatic Meal Deductions for Single Soldiers Basic Allowance for
Subsistence (BAS)

Scope: Single Soldiers receiving BAS have the cost of meals automatically deducted
regardless of the fact that many are not able to use the Dining Facility, i.e. weekends
and training holidays. In many cases only one meal is offered, through Soldiers pay is
being deducted for three meals a day. This causes a financial burden on those
individual affected.

Recommendation 1: Stop automatic deduction of meals from BAS if the soldier does
not consume them.

Recommendation 2: Have the Soldier pay for each individual meal as consumed.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Robert Dowdy CPT, 208th Finance Battalion, 314-384-6637

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Medical Entitlements Issue # 2

Issue: Post Office Boxes for Retirees

Scope: Retirees do not have Community Mail Room boxes available to them and are
forced to utilize the Regional Post Office boxes on Spinelli Barracks. There is no
transportation directly to the Regional Post Office at Spinelli Barracks. It is a two mile
walk to the Regional Post Office and back from the bus stop. This has presented a
problem for people who are unable to drive.

Recommendation 1: Change the location of where retirees receive their mail to a


more convenient installation, depending on individual physical residence.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: John Little, Postmaster of Mannheim Army Post Office,


314.380.9529

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Medical Entitlements Issue # 3

Issue: Annual Dental Requirements for Reserve Soldier’s Readiness

Scope: U.S. Army Europe Dental Command requires Reserve Soldiers to be on orders
to receive required annual exams. Reserve Soldiers are required annual dental
examinations in order to maintain mobilization status. Reservist should be able to
receive an annual dental examination without orders. Reservists that do not have the
annual exam are automatically identified as category 4 (non-deployable).

Recommendation 1: Change current USAREUR policy to allow Reservist to receive


an annual dental examination without orders.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Michael S. Wall MAJ, HDENTAC, 314-380-9266

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Teen Issue # 1

Issue: DoDDS Educator Evaluation Process

Scope: DoDDS educator evaluation process is insufficient.


Evaluation by familiar administration leads to biased opinions about the teachers’
performance. Teachers put on a façade for the administration. This misrepresentation
leads to inaccurate evaluation results, making the evaluation invalid.

Recommendation 1: Conduct random evaluations more than once a year.

Recommendation 2: Allow an unbiased outsider to observe the classes.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Carol Kuzmick, DoDDS District Superintendent, 314-388-9373


/9383

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Teen Issue # 2

Issue: DoDDS Athletics by Region

Scope: DoDDS high school athletics compete by region (proximity) rather than by
division (size). Larger schools have more players to choose from and are able to rotate
their players more frequently than smaller schools. Regional play can diminish the
morale of the athletes and the community creates unfair competition and affects athletic
scholarships.

Recommendation 1: Revert back to divisional play.

Recommendation 2: Increase funding for transportation to and from athletic events

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Carol Kuzmick, DoDDS District Superintendent, 314-388-9373


/9383

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander


Army in Europe Issue Paper
2008 Army Family Action Plan Conference
Teen Issue # 3

Issue: Commissary Bagger Employment

Scope: The hiring system of the baggers at the commissary is unorganized. The
waiting time for prospective youth baggers is two to three years and the order of merit is
not properly managed. Youth are deprived of valuable job experience, money, and
responsibility.

Recommendation 1: Position the head bagger under DECA management.

Recommendation 2: Limit employment length to one year with option to renew on a


competitive basis.

Originating Garrison and POC Info: USAG Mannheim, Diana Lovett, AFAP Program
Manager, 314-385-2562

Staff Coordinator: Ellison Bernard, DeCA Store Director, 314-385-3940

Approval Line: Jeffrey Fletcher LTC, IMCOM-E USAG Mannheim Commander

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