HR Round

What do you know about the Role you have applied? Applied for the post of SERVICE DESK Why will we hire you? A question based on day-to-day scenario? A brief history of how to grow up in 3-4 minutes

OPS and APTITUE questions Technical Question

IP address: It is a unique number given to a computer on the network How do we check IP address: Click start->run->type cmd-> in command prompt type ipconfig and then u get the IP address of the computer TCP\IP (Transmission control protocol and Internet Protocol) send to send and receive packets ROUTER: Its a device used to connect different kind of networks DHCP: Dynamic Host Configuration protocol used to give automatic IP address DNS: Domain naming server used to name the domain SMPS: Switch mode power supply Protocol: Set of rules is called Protocol Device manager: we can check the entire device connected on the computer How to locate device manager My computer->right click ->properties->device manager Device drivers: its software, which makes hardware work NIC: Network interface card Modem: it Modulate and demodulate data it is used to convert signals from analog to digital and digital to analog Static IP: its a IP address that is assigned to a computer by an internet service provider and it s permanent Default Gateway: It is nothing but an access point for network Cookies: It is temporary Internet file. Safe Mode: while rebooting of the computer press F8 for going to safe mode Blue screen: it any files is corrupted or any problem with the hard disk then this error comes Narrow Band: it is used only for voice propose Broad Band: It is used for both voice and internet. DSL: it is a wired telephone service on the same telephone line where data is separated by adding s filter Client Mail: It is a mailbox where u can store mails and meeting

Like outlook, thunderbird, Apple inc. mail Web Mail: Its a common mail that we use like Gmail, yahoo, and hotmail. Safe Mode: It is a mode where your computer boots with minimum configuration. What is splitter? Splitter is a DSL filter or a connector used to prevent interface between telephone and Internet service which operators on the same line. Yellow triangle in device manager: It means the Hardware is not installed properly or not mail-function and we need to reinstall the device driver. CMOS Battery: It is used as a run time when PC is switch off PAGE CANNOT displayed: *Check the LAN connection if it connected properly *Check if the Modem Light is blinking and all the lights are ON. *Delete cookies and temp files *Try to launch the Internet once again and check *Try to launch with the IP address and still does not work *Try in another computer and if it works then there is a problem with the NIC card on the computer *And if it does not work on this computer also then its a problem with the network server contact the service provider RJ-45 Cable used to connect Internet. Cache memory: its a temporary memory saved on the computer Two Protocols used for mailing purpose: SMTP: Simple mail transfer protocol for sending mails. POP3: Post office protocol used to receive mail. IPV4: Internet protocol version 4, it has 32 bits IPV6: Internet protocol version 6,it has 128 bits XP service packs: Home and professional editions Windows 7 Service Pack: *Starter *Home Basic *Professional *Home premium *Enterprise *Ultimate OSI layer : Physical Layer Data Link Layer Network Layer Transport Layer Session Layer

Presentation Layer Application Layer Broadband *Use dedicated line *Speed is fast *Can use both Internet and calls at a time. Client Mail Dialup *Use telephone line *Speed is low *Only calls or Internet can be used at a time. Web Mail

*Use for official purpose *Used by common man for use. *Used by only authorized *Used by any common man *Downloaded mails can be read without Internet * Internet has to be connected always to read mails

Oops : Raghavendra