The Danimex Group

For wireless radio and satellite communication talk to an expert

Bringing wireless radio and satellite communication

Specialized Sales Teams Technical Support High capacity stock

The goal of Danimex is to enable our customers to communicate in a way that enhances their operational success. To do so, we are committed to serve the customers with the best possible advice. The Danimex sales team consists of product specialists who act as consultants and points of contact for our customers. The Danimex sales team is committed to serving the customers needs.

The Danimex technical team consists of a number of specialized engineers, with years of field and project experience. The Danimex technical team supports customers from planning over implementation and installation to training and maintenance. In our central facilities we host training seminars from user-level to highly specialized engineer level. A part of the Danimex technical staff is stationed in hot-spots around the world.

On time and fast delivery is vital to all operations - in particular if emergencies and crises occur. To answer to any relief and aid situations, Danimex has a high capacity stock, from where we can deliver strategically important communication solutions at very short notice. If you wish to know more about our dedicated stock services, please contact your regular Danimex point of contact.

solutions to the place in the world that matters most - yours!

Customer Support Special handling Experts in delivery

In the heart of Danimex service is our valued Customer Support. Any question you might have - from query to delivery to addon support, you have one single point of contact. Experience and commitment are the words best describing our dedicated staff in Customer Support. Danimex Customer Support is your one-stop entrance to the services at Danimex.

Making sure goods arrive safely at the end destination, is a prime concern at the Danimex warehouse. Our warehouse team is specialized in handling sensitive equipment and following customer specified standards for special deliveries. Do you require special handling or packing of goods to specific destinations, do not hesitate to contact us.

By land, sea or air - Danimex can do it all. We know the world! We have customized freight delivery services for most destinations in the world, so no matter the destination you require - we can help you. Our aim is to make sure that the goods you need reach the final destination fast, intact and on time.

The success of Danimex Our focus on supporting you

Danimex is a global distributor of communication equipment with its head office located in Denmark, Europe.

Experience

The founders of Danimex have more than 40 years of trade experience from Africa and 10 years of experience with customers from humanitarian organizations. Good communication is vital for all organizations and businesses, but local telephone service is not always available, much less reliable. Danimex has the experience to configure the most robust and reliable solution possible for your organization - and back it up with the most comprehensive support in the industry.

Local representation
Danimex Communication Danimex Inc. Danimex Afghanistan Danimex Iraq Danimex Middle East Danimex Nigeria Danimex DRC

For organizations seeking radio and satellite equipment and support enabling people to stay in constant contact, Danimex has seasoned experience in many countries around the world.

State-of-the-art equipment

Danimex helps customers by providing the very best in radio and satellite communication solutions and support. We have teamed with leading manufacturers of well-designed and easy-to-use devices so we can deliver solutions that meet the specific needs of your organization. And we are ready to train your staff in setting up and operating the equipment in compliance with international rules and regulations.

Unsurpassed service

The DanimexSupport team ensures that every customer and project get the attention and focus they deserve. In all the local, regional and international markets we serve. Because our number one concern is keeping your people connected.

DanimexSupport

Our DanimexSupport team is available to assist our clients in all phases of setting up advanced communication systems; from idea to implementation.

From two-way radio systems to integrated satellite networks, we keep you connected
Danimex can help you and your organization meeting your communication needs with the most reliable equipment and services today.

Two-way VHF/UHF Systems

Danimex is the largest Authorized Distributor of Motorola two-way radio products in Europe, the Middle East and Africa. Two-way radio offers voice communication between mobile or hand-portable transceivers.

HF Integrated Voice, Fax and Data Systems

Danimex is the largest Authorized Distributor in the world of Codan HF solutions for long distance communications with the flexibility to integrate voice, fax, data or e-mail.

Satellite Telephony Systems

Danimex offers a full range of satellite based communication solutions for voice, Internet and fax over satellite, including Thuraya, Inmarsat and Iridium.

Digital Integrated Radio Systems

TETRA digital trunk systems offer a new world of possibilities. TETRA is digital quality transmission of voice and data to and from mobile or hand-portable transceivers.

Satellite Internet Systems

Danimex has a range of solutions for mobile or stationary Internet communication based on satellite connections, including system configuration and installations.

Broadband Wireless Connectivity

Danimex offers Motorola Canopy - a wireless connectivity solution ensuring secure, reliable and cost-effective broadband service for corporate and ISPs in areas where there is no infrastructure.

Energy solutions

All communication systems need a reliable power source. Regardless if you need Uninterrupted Battery Support (UBS), a solar power system or other energy systems, Danimex has specialists who can configure the right solution. Turn to Danimex for communication solutions offering users the freedom of mobility.

Markets - service on demand

Danimex is focused on customer needs. Our organization has experience from some of the worlds most difficult and remote locations, where no communication infrastructures exists, power supply may be failing and communication is vital to the success of any operation. Here are few examples of the markets in which Danimex operates:

Humanitarian organizations

Danimex is the worlds leading all-round supplier of communications equipment to humanitarian organizations worldwide. We have gained a reputation as a reliable supplier, even in serious emergencies, through dedicated efforts in providing the best possible services where and when our customers need it.

Government

Typical users of communication solutions in the public sector are fire departments, police, customs officials, water and sanitation authorities, election officials, just to name a few. Each with their individual needs for communication and their specific requirements. Danimex can assist directly or through our dealer channel with local support.

Mine clearing

Clearing anti-personnel mines often require working in remote and isolated areas where communication is important to security and logistics. Danimex has a long experience from working closely with demining specialists in order to offer the best possible communication tools through analogue or digital radio or satellite communication.

Natural ressources

Most commercially operated mines and other sites for extraction of natural ressources need communication both internally and externally, to coordinate workflow and for security. Danimex has a vast experience in this segment and customers can gain from the local presence of Danimex offices and Danimex Authorized Dealers.

Construction

The success of any construction depends on communication. Getting parts to the final destination, communication internally on the site and staff communication are all solutions needed, even if working in remote areas. Danimex has thorough experience from the construction sector and the technical solutions to solve the requirements of the sector.

Dealer channel

Danimex has appointed dealers in more than 40 countries. A certification programme has to be completed in order to become a Danimex Authorized Dealer. This programme includes commercial and technical aspects ensuring a high level of expertise. Danimex Authorized Dealers are reviewed on an ongoing basis to ensure a high level of support.

Technology may change Our focus on serving you well does not
Philosophy

Our philosophy is simple. We will respond quickly and effectively to our customers. We believe in this so strongly that we have established DanimexSupport. DanimexSupport is the name of our customer service organization. We have made it our mission to offer a level of service unmatched in the radio and satellite communication business. This is why we are well organized to respond quickly and effectively to our customers everyday, everywhere, needs.

360 Customer Support

To ensure our customers can rely on us for assistance when required, Danimex has offices and technical staff in major cities in Africa, Europe, the Middle East and the USA. We make sure that there will be someone nearby to work closely with clients not just during installation, but also over the lifetime of the equipment. Among other things, our after-sales service and support include on- and off-site training programmes, operations and maintenance check-ups.

Prompt distribution and delivery

Danimex has strong, distributor-preferred alliances with leading manufacturers that enable us to provide fast delivery as efficiently as possible. We keep strategic stocks for emergency situations and can offer special conditions with minimum stock commitments at request.

Local knowledge

Even as important for you, we have extensive experience with local regulations as well as international rules governing the radio and satellite equipment and frequencies. Such experience is invaluable for avoiding conflicts with the local authorities. At Danimex, we have made it our mission to deliver innovative services aimed at helping you improve your operations - anytime, anywhere.

Code of Conduct

Danimex is committed to work by a set of ethical rules and guidelines described in the corporate Code of Conduct. It is important to the board of directors of Danimex that all staff members know and follow the Code of Conduct. The set of rules comprehends the basic ethical values after which the company is operated. You can find the Danimex Code of Conduct at the inside of the backcover of this brochure.

The Danimex Code of Conduct

Equality between the sexes
It is Danimex responsibility to work for equal rights between men and women.

Appreciate multi-cultural influences

Danimex appreciates the daily influence we get from other cultures and respects the rights of all individuals, regardless of the ethnic, cultural, religious or sexual background.

Child labour

Danimex Communication does not support any form of child labour.

Environment

Danimex undertakes to carry out environmentally correct activities.

International laws

Danimex undertakes to comply with international legislation wherever we work.

Oppose fraud and corruption Voluntary unionism

Danimex undertakes to oppose fraud and corruption.

Danimex undertakes to respect the individuals right to voluntarily join trade unions.

Working environment

Danimex undertakes to prevent risks related to the working environment.

Oppose forced labour and slavery Human rights

Danimex will oppose any form of forced labour and slavery.

Danimex undertakes to work in compliance with the UN human rights declaration.

Danimex is a group of companies specialized in communication solutions. The company is represented in 4 continents. For your nearest representative, please contact:

Danimex Communication 2009

Danimex Communication A/S Elholm 4 DK-6400 Snderborg Phone: +45 73 42 56 00 Fax: +45 73 42 56 15 Email: danimex@danimex.com Web: www.danimex.com