Partha Kundu, PMP

partha.kundu@hotmail.com Ph: 425-313-7316 (H), 425-281-0324 (c) SUMMARY

10+ years of design, development, implementation and support of Enterprise Applications 8+ years of experience in technical Program Management with excellent understanding of Software
Development Lifecycle (SDLC) methodology and Agile methodology Strong requirements gathering and documentation skills including writing Functional Specification documentation Lead program management team across multiple geographies and time zone. PMP Certified, Siebel 7 Certified Consultant and Microsoft Certified Business Management Solution Specialist in Microsoft Dynamics CRM Possess good interpersonal & communication skill, good leadership abilities and strongly believe in teamwork. PROFESSIONAL WORK EXPERIENCE Microsoft Corporation, Redmond WA July06 to Present Sr. Program Manager Project: CRM for Sales Deployment of Partner & Direct Sales Management Application for Microsoft Sellers & Partners Successfully lead the Program Management team in various releases of CRM Application for Sales a Enterprise CRM solution developed on Dynamic CRM designed for Microsoft Sellers and Partners. In addition to Dynamic CRM as the core technology, the Sales Eco system is developed on various Microsoft technologies including SQL, asp.net, Silverlight & Outlook. Work closely with business and solution delivery team to understand & gather business requirements; conduct & participate in JAD (Joint Application Design) sessions; create storyboards and wireframes based on the JAD sessions and finalize the requirements, user scenarios and use cases. Worked with key stakeholders on finalizing the requirements and negotiate scope for the release based on resource constraints Wrote clear design and functional specification documentation of various features related to the Enterprise Sales application Responsible for the overall all scheduling and on time delivery of various features related to the Enterprise Sales application. Issues and risks identification for the project; work with various stake holders to mitigate the risk and communicate project status regularly with key stakeholders and / or management to ensure delivery is on track. Collaborated with multiple teams (solution delivery, development, test, field solution managers, and operations) across various geographic boundaries to design, develop, stabilize and deployment the solution Partnered with Solution Delivery & Field IT Organization to conduct usability study with end user. This not only helped to gather critical user feedback prior to solution delivery, but also promoted program inclusion and end to end solution ownership across all partnering organizations. Participate and promotion of engineering enablement best practices across the organization. Knowledgeable and practiced both waterfall and agile project methodologies. Ancillary responsibilities include: peer mentoring, application demonstrations (executive and peer), user acceptance testing, collaboration with the product group, production support. Project: Siebel Shutdown and CRM Migration Program A Multi Year program to develop an Enterprise Sales Ecosystem and migrate Siebel system solution to the new platform Program manager on the team responsible for capturing, planning and executing on the various requirements of a multi-year initiative to migrate 10,000+ users from Siebel Sales to Dynamics CRM based solution. Documented user scenarios, associated use cases and workflows related to Microsoft Sales process. Partnered with Design Excellence team to develop a new analysis process where methodologies such as ICONIX, Scenario Focused Engineering and UML were blended that allowed the team to transcend and trace from the problem to detail design domain space using Enterprise Architect as the repository. Communicated & Collaborated with multiple teams across geographies in designing, developing & deploying multiple releases of the Enterprise Sales application. Conducted extensive Data analysis on Siebel CRM database and co-coordinating with Data readiness group to clean end user data as part of data migration activity. Developed & drove project schedules, deliverables, scope and dependencies of various features and / or releases of the Enterprise Sales application.

Partha Kundu, PMP

Liaised with key stakeholders on weekly / daily basis on program management status, managed issues & risks and worked on its resolution/mitigation. Participated and also lead weekly status and triage meetings for multiple releases of the of the Enterprise Sales application. Planning, design, execution and delivery of bulk Data Management Tool (DMT) designed to bulk upload data into the Sales ecosystem. Recipient of many IT Pro and Deliver IT Awards Objectwin Technology Inc., Houston TX May05 to Jun06 Business Analyst / Program Manager Client: Microsoft Corporation, Redmond, WA (Sept05 to Jun06) Analysis and design of the Data Enrichment Tool that interfaced with Siebel Partner Sales Management, Sales & Call Center application. Working with product management team, technical team, business and other cross groups in defining & writing detailed functional specification documents Part of the integral team that designed & developed the solution for Partner sales management based on the business processes/workflows available in Siebel application. Researching and analyzing critical production issues and working with Solution Delivery, Production Support, User Support, Data Management, Development, & Test on providing solutions for the same. Client: AXA Financial, New York (May05 to Aug05) Interacted with the users to identify the requirements and preparing Business Requirement Document Created Functional Specification document, Field Sequencing document and logical Data Dictionary Assisted the technical team to convert functional requirements to technical requirements. Tata Consultancy Services, Mumbai, India Dec98 to May05 Client: National City Corporation, Columbus, OH (Jun 01 to May05) Project Lead / Siebel CRM Configurator Implementation & Sustain Engineering of Siebel CRM and Documentation Management Application. Various responsibilities included: o Lead meetings with customers to gather requirements for customized Siebel Finance application.

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Analyzed and reviewed the requirements by identifying object definitions that needed to be re-configured. Performed gap analysis between requested businesses processes and Siebel application processes. Configured multiple Siebel Business Components, Views and Applets using Siebel tools. Configured business objects, business components, applets, views, MVL, picklist, drilldowns, etc for various objects using Siebel tools Redesigned the data load process and prepared design documentation for the EIM Load process. Reviewed the design of the integration points of Siebel with other associated systems. Prepared Test Plan for Integration testing, System testing & User Acceptance Testing. Also tested various integration points. Post Implementation support of Siebel & Onbase Application Extensive use of SQL Navigator for querying Siebel database and SQL Query Analyzer for querying other SQL Databases.

Client: Fedders Lloyd Corporation Limited, New Delhi, India (Jan00 to May01) Project Manager Project Management: Project Planning, Scope Management, Activity Planning, Resource Allocation, Execution & Control and Risk Management for end-to-end ERP implementation project. Business Process Study, Requirement Definition, Process Mapping, Conference Room Piloting, GAP Analysis for end-to-end ERP implementation project. Created data model in BaaN data analysis tool and created report for management reporting Assisted the Manufacturing Team to re-engineer the Product Structure, identified & implemented BOM Level changes, to facilitate effective planning for sub-assemblies & components. Formulation of Data Migration Plan & assisted the clients to migrate the existing legacy data to the ERP application Re-engineered their existing business processes with the best practice provided in BaaN.

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Partha Kundu, PMP

Client: Sulzer India Limited, Pune, India (Jan99 to Dec99) ERP Sales & Project Module Consultant Implemented the BaaN Sales & Project Module Conducted Requirement Study, Process Mapping, Conference Room Piloting, GAP Analysis and suggested work around. Involved in developing the Organization Model Developed Data Migration Plan, Testing scripts for Unit & Integration testing for Project & Sales module. Larsen & Toubro Limited (L&T), India May92 to Dec98 Project Engineer Design, Engineering & Execution of various EPC Projects worth over $100 million Member of team implementing tailor made ERP package for the Business Unit for integration of all the business functions across the division

EDUCATION BS in Engineering (Chemical) Project Management Professional (PMP) Siebel 7.7 Core Consultant Jadavpur University, Kolkata, India Project Management Institute, Pennsylvania, USA Siebel University, USA

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