Mudassar Anwar

PERSONAL DETAILS Name Fathers name Date of Birth Nationality Religion Marital Status Languages known Iqama No. Driving License : : : : : : : : : Mudassar Anwar Muhammad Anwar 04/08/1986 Pakistan Islam Married Advanced in Arabic, English. 2268657349 (Transferrable) Light Vehicle (Saudi Arabian)

Educational Qualification Matric from Civil Cadet School (Sialkot) Ics in computer science (Gujranwala) Diploma computer soft wear & hard waer (Daska) Diploma, Punjab bord of technical education (Lahore) Work Experience in KSA Company Position Duration Main Responsibilities : : : : Tabah International Computer Est. Jeddah, Kingdom of Saudi Arabia Supervisor April 2009 to April 2012

Installation and Troubleshooting of All Desktops, Laptops and IT related hardware/Software. Installation of LAN network and customer support. Installation and Troubleshooting of Printers/Photocopy Machines and regular service. Managed computer peripherals and hardware issues troubleshooting plus repair. Handled program installation and computer network set up. Responded to phone calls on employee associated queries. Facilitated recording and tracking of incidents as well as service request within the departments service online portal. Encoded needed updates on work order activities. Carried out various associated jobs as assigned by the manager. Decide hardware or software needs related to such changes. Perform engineering system administration related solutions for various operational needs. Installation, configuration, troubleshooting of business critical systems. Perform data back-up and recovery. Regularly conduct security checking to discern any intrusions Internet Connectivity solutions and related issues.

Work Experience in Pakistan Company Position : : Samsung showroom Pakistan IT Department (2007 to 2009)

Main Responsibilities: Diagnose hardware and software problems, and replace deficient parts. Uphold and manage computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations. Install, configure and upgrade working systems and software; change specific application for use in departments. Make hardware and software acquisition recommendations including helping users assess needs and provide justification for equipment and services. Installation, configuration, troubleshooting of business critical systems. Perform data back-up and recovery; conduct security checking to find out any intrusions. Identify, assess, and evaluate network requirements. Administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all implementation. Implement policies & procedures for network infrastructure and its security. Perform data back-up and recovery; conduct security monitoring to find out any intrusions. Deliver technical support in indentifying and solving network problems. Conduct training to users on systems use.

Skills and Activities All operating systems (installation) Basic troubleshooting of hardware Networking and communications Data recovery and backup Salesman and resolution customer dealing

Declaration: I hereby declare that the above details are correct to the details of knowledge and belief.

Mudassar Anwar
Cell: +966 595785509 E-mail / ch_mudassar2002@yahoo.com E-mail / ch_mudassar2002@hotmail.com