Professional Resumes PDF

Professional Business Resumes
Topics Covered
Purpose of the resume Types of resumes Outline of a chronological resume Resume Worksheets Profiles and Accomplishment Statements Active and Descriptive Words and Phrases Resume samples References Electronic Recruiting
Career Management Handouts On-Line:

Careers in Business Evaluating and Negotiating Job Offers Networking at Company Recruitment Sessions Company Research Interview Strategies Professional Business Resumes Effective Job Search Letters Job Search Strategies
Go to: www.sauder.ubc.ca/ccc, Click on Career Management
Business Career Centre Professional Business Resumes
Purpose of the Resume

The purpose of a resume is to secure an interview. Your resume objective is to highlight your qualifications and accomplishments to prospective employers, and persuade them to want to interview you. An effective resume demonstrates your ability to meet an employer's needs; moreover, it stimulates their desire to meet you. Compose your resume using information that you generate through: Your self assessment (knowledge of your skills, abilities and interests). Analysis of each work and volunteer position you have held (identify what you accomplished, what skills you developed). Incorporate the key competencies recruiters are looking for, including: initiative, flexibility, confidence, team orientation, results orientation, analytical thinking, leadership, decision making, customer service, time management and communication skills. Describe how you have developed these skills through your paid and volunteer work, and class projects. If a job posting requests specific skills note in your resume how you have developed these skills through your work, volunteer and classroom experiences.
Your resume should highlight your ACCOMPLISHMENTS and SKILLS related to the job you are targeting.
Length of Resumes
Business resumes are generally one to two pages in length depending on your experience and qualifications. As you move through your career, it will not be uncommon to have a two or three page resume. One notable exception is the investment banking industry. Recruiters insist on a one page version a highly focused document is key.
Creating a Professional Image

Your resume needs to create a positive first impression. To do this: Use a standard resume format (chronological or combination). Ensure there are no typing or spelling mistakes. Have a well-organized layout with headings and text properly aligned. Use a standard font, such as Times or Arial, between 10 11 points. Have sufficient white space so recruiters can write comments. 1 margins are preferred. Avoid using attention-getting gimmicks. Your abilities and presentation should sell themselves. Print your resume on same paper as your cover letter; preferably white or light coloured, plain bond paper.
Edit carefully for SPELLING & GRAMMAR ERRORS! Even 1 error can eliminate your application!
Types of Resumes
There are three standard types of resumes: chronological, functional and combination. Most employers prefer the chronological format because it highlights your career progress. Functional resumes are most appropriate for senior executives because they present a broad profile without reference to specific jobs. The combination resume combines elements of both chronological and functional styles. The combination format works well if you have held a variety of jobs with the same employer or if you are moving into a different career area.
Chronological
This type of resume places your skills within the context of your employment history and demonstrates your career progress. Guidelines include: Information is presented in reverse chronological order (most recent dates first). Your education is noted prior to your work experience. Work history is summarized chronologically. Each work experience is noted including your job title, name of employer, dates of employment, along with a brief job description and a notation of what you accomplished within that job.
Recruiters prefer the CHRONOLOGICAL RESUME
Functional
This resume style is useful for marketing extensive executive-level career experience. Guidelines for composing this type of resume include: Functional or skill-based headings are used to described areas of expertise gained during your working career (i.e. Management, Credit and Finance, Administration, Human Resource Management). Specific accomplishments are listed in each area. Accomplishments and skills are not linked to specific positions but rather as the outcome of the whole career. A chronology of employment follows, listing position, name of employer and dates only.
Combination
This type of resume utilizes a mix of chronological and functional formats as the name suggests. It is most useful for people who have been promoted or have held several positions with one employer. Employment history is listed in reverse chronological order with areas of expertise (using functional or skill-based headings) grouped together for emphasis in each position.
Outline of a Chronological Resume

The Chronological Resume is the resume of choice for most recruiters. The following highlights the key components you should include, as well as some optional sections: 1. Name and Contact Information 2. Profile 3. Computer Skills (for students targeting jobs using their technology skills) 4. Education (relevant class projects can also be added) 5. Work Experience (most recent jobs listed first) 6. Extracurricular Activities 7. Activities and Interests (optional)
Name
Your name should be in capitals and/or boldface. If you generally use a different first name, put it in quotation marks after your official first name. i.e. Xiaoyang Shawn Yan. Or, if you prefer, simply note the name you wish to go by, i.e. Shawn Yan.
Contact Information
Include address, city, province, postal code, e-mail address, web site address (optional), and telephone number. Ensure that a message can be left on your telephone voice-mail or with a reliable person who is fluent in English. Your voice-mail should be brief and professional. Check your email messages daily as some recruiters are using email as their primary means of communication with applicants.
Ensure your contact information is UP-TO-DATE.
Profile
The profile replaces the old notion of Objective. In a few lines, it highlights your skills, traits and accomplishments that are included in the body of your resume. It presents the most relevant information about you to the reader, helping you to be screened to the yes pile. It is useful to develop more than one profile so you can customize your resume for different jobs and different employers. Example of a Profile: A Sauder School of Business (UBC) student majoring in Accounting and Finance with recent business experience. Proven self-starter with strong leadership and communication skills developed through executive positions held in student organizations. Proficient in Microsoft Office with good knowledge of Microsoft Access. Fluent in English and Mandarin, with conversational Spanish.
Computer Skills
Recruiters looking for IT professionals have requested that your IT skills appear at the beginning of your resume. They can quickly assess if your technology skills match their needs. Categorize your skills using subheadings such as Languages, Platforms and Applications.
If you are targeting an IT related job, move your IT skills to the beginning of your resume.
Education
Note your education at the beginning of your resume as this highlights that you offer recent and relevant business training. State: Current Degree: Title of Degree, Name of School, Location of School, and Completion Date (i.e. Commerce, University of British Columbia, Vancouver, BC, May 200X). Option. GPA or Honours. Scholarships and Awards Courses related to the position you are seeking. Limit list to a maximum of 8 courses.(Optional only if it adds value) Class projects involving use of industry related skills. Highlight your experience solving real business problems. (Optional) Bachelor of
Specialized Training: Note training related to the position/career you are targeting (i.e. Canadian Securities Course, Java Programming-BCIT).
High School Diploma: You no longer need to note your high school diploma on your resume.
Note: Your Education should be listed after your work experience as you progress through your career.
Work Experience
This is the key area recruiters examine to assess your suitability for a position. They are specifically looking to see if your experience and skills match the requirements of the position for which they are recruiting, so it is important to spend time focusing on relevant information. Recruiters review your competencies in leadership, decision-making, initiative, flexibility, customer service, team orientation, results achievement, analytical thinking, time management and communication skills. Be sure to assess the requirements of the employer, and specifically describe how you have developed these skills through your work experience. First describe your position through a scope statement. Basically this will outline the main responsibilities of the job and who you reported to, indicating the level of the position. Then, describe your key accomplishments in detail. This allows you to demonstrate your transferable skills and core strengths. Use strong action verbs (see page 11 for Job Description Verbs) to describe your accomplishments and skills. 5
Format: List work experience in reverse chronological order most recent jobs first. Name of employer, location. Position title. If the job title is directly related to the career you are targeting, then list the job title ahead of the name of the employer. Alternatively, if the employer is a well-known corporation, it may be more prestigious to note the name of employer first. Dates of employment. Use only years - no months. Right aligned. Scope Statement to describe level and overall description of the responsibilities of the job. Accomplishment statements demonstrating your specific skills and how they benefited the employer. Concise and specific phrases instead of complete sentences. Use Action Verbs in the past tense to start each point. employment, use present tense. For current
Where applicable, use industry related terms / jargon to describe your work experience.
Use business and technical terms, volumes, or dollar amounts that describe your work. Quantify your experiences by noting %, # and $. If you increased profitability, note it in dollars ($) or by percentages (%). If you led a project team, note the number of team members.
Extracurricular Activities
Recruiters are interested in assessing your volunteer work for your employability skills in areas such as leadership, management, and problem solving. These activities also give an employer an indication of what you are like as a person. Include: Volunteer activities (list in reverse chronological order; include your leadership roles) Membership in Sauder School of Business clubs and professional associations (include any leadership positions held) Participation in team sports (including the level of competition and your role)
Use the Extracurricular Activities section to highlight your key skills & competencies related to the job you are targeting.
Activities and Interests (optional)

List your interests and hobbies that are team based, goal oriented, social, and/or industry related. (i.e. Marathon runner, rugby, e-trading, golf).
Resume Worksheet
Name: ____________________________________ Address:___________________________________ City, Province_______________________________ Postal Code: _______________________________ Phone Number: _____________________________ Email: _____________________________________
Education
Degree: _______________________________________________________________ University: _____________________________________________________________ GPA: _________________________________________________________________ Relevant Courses: _______________________________________________________ Specialized Training: _____________________________________________________ ______________________________________________________________________
Degree: _______________________________________________________________ University: _____________________________________________________________ GPA: _________________________________________________________________ Relevant Courses: _______________________________________________________ Specialized Training: _____________________________________________________ ______________________________________________________________________
Specific Computer skills (software, programming languages, hardware, etc):

___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________
Work Experience
Employer:______________________________________________________________ Position/Title: ___________________________________________________________ Dates:_________________________________________________________________ Level Reported to: _______________________________________________________ Key Responsibilities______________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Key Accomplishments/Achievements: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________
Work Experience Continued

Extra Curricular Activities:

Position: _______________________________________________________________ Club/Activities: __________________________________________________________ Accomplishments: ______________________________________________________________________ ______________________________________________________________________
10
Active and Descriptive Words and Phrases

Personal Traits/Characteristics able curious achiever dedicated active dependable adaptable determined alert diplomatic ambitious disciplined analytical dynamic assertive economical attentive effective broad-minded efficient capable endurance challenge-oriented energetic competent enterprising conscientious enthusiastic constructive far-sighted cooperative fast learner courageous firmly creative imaginative Nature of Experience broad complete comprehensive consistent independent logical motivated optimistic organized original perceptive personable pleasant poised positive practical productive proficient problem solver progressive punctual realistic reliable resourceful responsible risk taker self-reliant self-starter sincere skilled sophisticated successful systematic tactful talented team member trustworthy willing worker work well under pressure work well with others
consistent record of... (growth, promotion, achievement) diversified extensive
intensive scope solid specific
successful varied proven established
Action Verbs, Skills, and Accomplishments accelerated ascertained accommodated asserted accomplished assigned accumulated assimilated achieved assisted acted assured activated attained adapted audited adhered augmented adjusted authorized administered bilingual adopted bought advised brought advocated budgeted alleviated built analyzed calculated anticipated chaired applied chartered appraised checked approved circumvented arranged classified discussed identified distributed illustrated
coached collaborated collected communicated compared compiled completed composed computed conceived concluded conducted conferred confronted consolidated constructed consulted contributed controlled convened converted originated participated
coordinated correlated counseled created dealt decided decreased defined delegated demonstrated designed detailed detected determined developed devised directed disbursed discharged discovered screened secured 11
documented earned economized edited elicited eliminated embellished enacted encouraged enforced engineered enhanced enlisted enriched entrusted enumerated equated equipped established estimated evaluated evolved examined excelled executed exemplified expanded expedited experienced experimented expounded extracted fabricated facilitated filed financed fixed followed forecasted formulated founded furnished gathered gave generated got governed grappled guided handled harmonized headed helped hired
implemented improved improvised inaugurated increased indexed induced influenced informed initiated innovated inspected inspired installed instigated instituted instructed integrated interpreted intervened interviewed introduced invented inventoried investigated isolated issued judged justified kept keynoted keyworded launched lectured led listed logged made maintained managed manipulated mediated memorized mentored modeled modified motivated negotiated notified observed obtained operated ordered organized
paved perceived perfected performed perpetuated persuaded pioneered planned practiced prepared presented presided prevented prioritized produced programmed progressed projected promoted provided published purchased queried questioned raised reasoned received reciprocated recognized recommended reconciled recorded reduced reevaluated regulated reinforced rejected related released remunerated rendered renegotiated reorganized reported represented researched responded restored restricted resulted in reviewed revised saved scheduled
selected serviced setup shaped signed simplified simulated sold solved specialized specified spoke sponsored stabilized staffed standardized stimulated strategized streamlined strengthened structured studied submitted substantiated succeeded summarized supervised supplied surpassed surveyed synthesized taught tested theorized trained transformed translated traveled tutored typed unified updated understood utilized validated verified vindicated wrote
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Sample Undergraduate Resume one page RACHEL YU

5432 Ash Street City, Prov, Postal Code Phone: (604) 555-3456 Email: ryu@yahoo.com
PROFILE A fourth year Sauder School of Business student with strong marketing and customer service experience. Demonstrated self-starter with problem-solving and solutions-oriented communication abilities. Computer skills include Microsoft Office Suite, web browsers and MS Outlook. Fluent in English and Cantonese, conversational Mandarin. EDUCATION Bachelor of Commerce, Marketing Sauder School Of Business University of British Columbia, Vancouver, BC Average - 83% UBC Deans List, 2002 UBC Undergraduate Scholar Program Scholarship, 2001 and 2002 Golden Key member,2001
Completion May 2004
WORK EXPERIENCE Company, Vancouver, BC Part time 2002 and Summer 2003 Marketing and Office Assistant Reporting to the Office Manager, provided administrative and sales support in the areas of order taking, pricing, invoicing, collections and attending trade shows. Increased sales by approximately 30% in Ontario and Alberta through effective marketing and selling at two trade shows. Improved company bottom line by creating processes to organize inventory and accounts receivable. Recommended and implemented improvements to overall product line. Bank, Vancouver, BC Summer 2002 Customer Service Representative Reporting to the Supervisor of Customer Service, provided daily customer transaction support including deposits, withdrawals, term deposits, safe deposit boxes and setting up PINs for ATM cards. Ensured a high level of customer satisfaction by providing prompt service and responding to inquiries. Promoted additional services, raising customer awareness of the banks full range of financial products. Restaurant, Toronto, ON Summer 2001 Server Reporting to the Restaurant Manager, responsible for courteous and efficient food service and cashiering for up to 200 customers daily. Resolved customer complaints using effective listening and problem solving skills. Complimented by management for establishing strong customer relations and building repeat business. Trained new staff in customer service delivery and SQUIRREL computer system to maintain consistency in service. EXTRA-CURRICULAR ACTIVITIES Head Chairperson, Enterprise Entrepreneurship Conference and Business Plan Competition VP Events Coordinator, Commerce Mentor Program Member, Commerce Undergraduate Society
2003-2004 2002 2002 - 2003
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Sample Undergraduate Resume two pages
Ray Brown
#3-1234 Willingdon Ave. Burnaby, BC V5H 2R6 Phone: (604) 555-2222 Cell: (778) 555-1111 E-mail: rbrown@hotmail.com
PROFILE
A third year Sauder School of Business student with a flexible set of business skills developed through four years of experience in various industries. Demonstrated planning and project management abilities with a track record of team-focused accomplishments. Bilingual in English and Cantonese. Computer Skills: Database Programming: Internet: Other: MS Access, SQL, Oracle Solid knowledge of e-commerce, internet marketing, web browsers and web design (HTML) MS Excel, MS PowerPoint, Visio 5.0, Windows 95/98/2000, MS Exchange
EDUCATION
Bachelor of Commerce, Management Information Systems
Sauder School of Business University of British Columbia, Vancouver, BC Average 84%
Completion: 2004
WORK EXPERIENCE
Interactive Solutions Ltd., Vancouver, BC Head Programmer/Partner 2000-Present
Working with five partners, create and maintain unique web services for clients, develop online advertising strategies and assist in the design of corporate clothing line. Introduced and implemented backend applications increasing productivity by 100% and reducing operating costs by over 15%. Developed and implemented new web services improving profitability by providing value-added services to existing and new clients.
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Ray Brown
Capilano College, North Vancouver, BC Class Instructor 2003
Reporting to the head of the Continuing Education Department, undertook a project to develop and deliver five-day computer courses to diverse student groups. Trained groups of 15 corporate students in web content programming. Feedback from students indicated substantial operational cost savings by performing these services in-house. Created a productive learning environment by developing rapport with students. Received 95% satisfaction rate on training evaluations.
Group Enterprises, North Vancouver, BC Office Assistant
2000-2002
Reporting to the Office Manager, provided support in the areas of accounting, customer service and web development Created new systems for employee payroll and job costing using Microsoft Excel. Reduced staff processing time by over 50%. Analyzed job costing for over 200 projects determining overall profitability and areas for improvement. Designed and continue to maintain a 10 page corporate website.
Mindlinks Tutoring Services, Vancouver, BC Founder/Partner
1999-2000
As a founding partner of the company, provided strong leadership in the creation and day-to-day operations of the company. Defined and implemented a process for screening and hiring tutors to ensure high standards were met. Designed and programmed an interactive web site for students to expand marketing efforts while keeping costs at a minimum
EXTRA CURRICULAR ACTIVITIES

Director/Treasurer, North Shore Mountain Bike Association Webmaster, Cycling BC 1998-Present 2001-Present
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Investment Banking Style Resume (one page)

JOE SMITH
123 Queens West Avenue Vancouver, BC V6H 3H3 joesmith@hotmail.com 604.722.2222
EDUCATION
Bachelor of Commerce, Finance Sauder School of Business University of British Columbia, Vancouver, Canada Completion: May 200X Third year average: 83% Relevant courses: Business Finance, Theory of Finance, Security Markets, Risk Management & Financial Engineering, Investment Policy, Quantitative Analysis of Financial Decisions, Elementary Algebra Chartered Financial Analyst Program (level one in progress) Completion: June 200X
WORK EXPERIENCE
Investment Management Intern, Capital Holdings Limited, Vancouver, Canada Summer 200X Scrutinized analysts research reports; developed and maintained complex financial models Researched and compiled valuation data and financial ratios for Australian mid-cap and small-cap stocks Collaborated with the qualitative research team to streamline the monthly Asian stock screens Met with management of top companies to discuss profitability and financial situation
Undergraduate Teaching Assistant, Marker, University of British Columbia, Vancouver, Canada Jan-Mar 200X Invigilated second year finance student examinations; accurately graded assignments and examinations
Research Assistant, University of Hong Kong, Hong Kong Summer 200X Assisted Dr. Jim Cheng to develop research paper, Downsizing, upsizing the impact of economies on the Hong Kong stock market. Researched and documented Hong Kong listed companies financial reports Organized Hong Kong listed companies background information
Customer Sales Representative, Eatons, Vancouver, Canada Provided customer service; assisted in inventory control; organized stock room
Part-time 200X-200X
Customer Sales Representative, Footlocker, Vancouver, Canada Part-time 200X Provided customer service; coordinated daily merchandising of new stock; streamlined inventory control system
ACTIVITIES
Vice-President, Finance Club, UBC April 200X-present Enhance communications between club, Finance faculty and members; initiate and coordinate club events
Consultant, Chinese Art Student Society, UBC 200X-200X Involved in organizing cultural activities; help develop strategic and promotion plans for this 700-member club Second Year Class Liaison, Faculty of Commerce, UBC Enhanced correspondence between professors and second year students Intramural Basketball Team Captain, X-Men League, UBC 200X -200X 200X -200X
SKILLS
Computer Skills: Windows, MS Office, FrontPage, Outlook, Photoshop, Flash, Lindo, Oracle, UML, CASE, SQL, PL/SQL, ODQL, HTML, C++, FactSet, Bloomberg Language Skills: English, Cantonese, and Mandarin
ACHIEVEMENTS
Bank of Montreal Scholarship (200X); UBC Undergraduate Scholar Program Scholarship (199X); Ranked 2nd in Finance major and ranked 9th overall in the Faculty of Commerce 200X; UBC Deans List (200X); Golden Key National Honour Society (since 199X); British Columbia Passport to Education Scholarship Award (199X)
16
References
During interviews recruiters may request a Reference List and Letters of Reference. In North America DO NOT include your references on the resume and DO NOT indicate References available upon request. Employers and recruiters assume that you will provide references when the time is appropriate. Create a separate Reference List to bring to an interview. Your references can be your former managers, supervisors, and senior managers. References must be aware of your work and accomplishments while in their employ. If none of the fore mentioned are available, a senior co-worker, trainer, a supplier or customer you worked with could also be references. If your work experience is from outside of North America, you may wish to also include names of Professors who have agreed to comment on your classroom performance. Always call your prospective references to ask for their permission to use their names. Take the opportunity to renew your contact with them and review your key accomplishments so they will be able to speak favourably about you. When an employer has asked for your reference list, call your references to let them know the name of the company, the position and highlights of the job so they can be prepared to answer questions. Remember to call to thank your references after a prospective employer has contacted them, and also after you have secured employment. References should be presented in a consistent format, which includes: Your name, address and contact information at the top of the page Name, title and contact information of your references (the standard is three) A brief note under each name explaining their relationship to you (i.e. supervisor)
Always ASK your references if they are willing to act as your reference.
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Sample Reference List
SAMUEL J. WATSON
11 East Sullivan Avenue Surrey, BC V6V 5V5 (604) 321-6754 watson@unixg.ubc.ca
REFERENCE LIST
Mr. Arnold Blake President Colour Your World Company 1111 Nelson Street Vancouver, BC V6E 3V7 Former Manager Professor Colin Hook Co-op Faculty Supervisor UBC Faculty of Commerce & Business Administration Room #300, 2033 Main Mall Vancouver, BC V6T 1Z2 Phone: (604) 822-8321 email: chook@commerce.ca Phone: (604) 669-1777
Ms. Sally Smith Manager Simon's Distributors 5555 West St. Clair Avenue Toronto, Ontario T2V 109 (former Manager-Xerox Business Systems) Michael Chong Managing Partner Jonathan Bing & Associates Ice House Street Hong Kong (Letter of reference attached)
Phone: (406) 765-9080 email: salsmith@simonsltd.com
Phone: 011 852-2847-6580
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Electronic Recruiting
On-line Applications
Many large corporations and high tech firms recruit through their web sites. These employers use computer databases for resume storage and retrieval. They often request you complete an on-line application. This application takes the place of your resume. Use key words and technological language as related to the job you are applying for. Transfer as much relevant information as you can from your resume into the on-line application. Keep in mind the following: Use nouns over verbs as these systems search for specific nouns which identify the applicant as having the experience they require. i.e. programmer, purchaser Consider including a Key Word section at the top of your resume. In this section note as many key nouns which describe your experience and skills Use industry jargon, and industry nouns Do not use fancy fonts such as italics, underlining, shadows, boxes, bullets, bolding Avoid vertical and horizontal lines List phone numbers on a separate line Remove all indentations
Resumes submitted via E-Mail

Recruiters often request students to apply via e-mail. When applying via e-mail: Create a professional, brief e-mail message. In the Subject line note the job posting you are applying for. As with any business correspondence, be brief and professional. Proofread, proofread, proofread. Avoid spelling and grammar errors, using informal language, and using a directive, demanding tone. Do not bombard the recruiter with emails. If they havent responded within 1-2 weeks, send a follow-up email.
When emailing a resume save it as: ASCII, Word, RTF or HTML document
19
Resumes submitted via E-Mail (continued)

Sending your resume as an Attachment: The majority of recruiters request you attach your cover letter and resume as a Word document saved as ASCII (*.txt), RTF (*.rtf), or HTML format.
Sending your resume within your e-mail message: Some IT recruiters prefer that you write your cover letter and resume within the email message. Limit your text to 65 characters per line to ensure that the document formats correctly. It is recommended you send a copy of this e-mail message to a friend to ensure the cover letter retains its original format. Recruiters are aware that your cover letter will not be signed.
Resumes posted on the Web

RESUME DATABASES: Resumes can be posted on the web in a resume database such as at these Canadian sites: Monster.ca, Workopolis.com, Careerclick.com, Jobshark.com. These sites draw the attention of recruiters who are searching for candidates with specific skills. Jobtrak.com suggests you consider the following when posting a resume on a web database: Overall reputation of the site Cost to post (most are free for applicants looking for work) Ability to update and delete your resume How long your resume will be stored on the site before it is automatically deleted.
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Posting a Web Resume

A web-based resume gives you flexibility with regard to graphics and overall presentation format. To develop a web resume: 1. Obtain web space in which you can develop your web site from an internet service provider. 2. Design your web site using web authoring tools, such as: Dreamweaver, GoLive or Notepad. 3. Build your web resume including meta tags which are used by search engines to find your site. Meta tags include key words and descriptions of your skills and experience. 4. Upload your web site to your web space. 5. Register your site on several search engines. i.e. Yahoo.com - scroll down to How to suggest a site, or Altavista.com - scroll down to Submit a site. Tips on Web Writing from the Columbus Group: Eliminate verbal nouns. i.e. Instead of Take into account, use Consider. Eliminate extraneous words: By eliminating redundancies and repetition, the reader can easily find what they are seeking and quickly move through the copy. Who, What, Where, When, Why: Tell your readers the Five Ws at the beginning of your document: Who is this for, what is in it, where will you find things, when it took place, and why is it here. Dont say click here the user expects to click when a hyperlink is present and expects an action to occur. I.e. Instead of click here to download my Database Management Report, use Check out my Database Management Project. (PDF, 350K) Web Writing Resources: http://www.sun.com/980713/webwriting/ http://www.webtechniques.com/archives/2001/02/kilian/ http://www.useit.com/papers/webwriting/rewriting.html
Electronic / Scannable Resumes

This is another version of your paper resume, reconfigured for electronic transmission. Electronic resumes can be scanned, converted to code, summarized, stored in a data bank, searched by key words, extracted, viewed on screen, replicated and electronically transmitted within and between companies. If a recruiter requests an electronic resume it must be formatted as follows. 21
Sample Electronic Resume
STANLEY WOO th 22-555 West 10 Avenue Vancouver, BC V7V 7V7 (604) 666-6666 suiper@direct.ca OBJECTIVE Database Developer COMPUTER SKILLS Graphical Software: Adobe Photoshop, Monarch Platform, Strandware, Visio Technical 4.5 Software Skills: MS Office, Lotus 123 Operating Systems: MS DOS 6.22, UNIX, Windows 95 Programming: Basic, Pascal EDUCATION Bachelor of Commerce Option: Management Information Systems University of British Columbia Vancouver, BC Completion May 200X EXPERIENCE ABC CORPORATION Vancouver, BC PMD Help Desk Assistant Summer 200X Answered and logged calls at PMD Help Desk. Supported in-house applications for employees. Researched a web-enabling tool (ReportMart) for Business Information Services Group. Acted as main contact with Sqribe Technologies with respect to web-enabling tools. TELUS Burnaby, BC Customer Development Assistant Summer 199X Promoted Telus Bundles package to new clientele. Provided comprehensive information about Telus services and competitive advantages. Participated in Telus Customer First Training Program. SPECIALIZED TRAINING Basic and Pascal Computer Skills British Columbia Institute of Technology Burnaby, BC 199X St. Johns First Aid Certificate EXTRACURRICULAR ACTIVITIES Employment Representative UBC Management Information Systems Club Organized IT knowledge seminar featuring Crystal Decisions Crystal Reports
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Professional Business Resumes

Career Management Handouts On-Line:

Go to: www.sauder.ubc.ca/ccc, Click on Career Management

Business Career Centre Professional Business Resumes

Purpose of the Resume

Creating a Professional Image

Business Career Centre Professional Business Resumes

Recruiters prefer the CHRONOLOGICAL RESUME

Business Career Centre Professional Business Resumes

Outline of a Chronological Resume

Business Career Centre Professional Business Resumes

Business Career Centre Professional Business Resumes

Activities and Interests (optional)

Business Career Centre Professional Business Resumes

Specific Computer skills (software, programming languages, hardware, etc):

Business Career Centre Professional Business Resumes

Business Career Centre Professional Business Resumes

Work Experience Continued

Business Career Centre Professional Business Resumes

Extra Curricular Activities:

Business Career Centre Professional Business Resumes

Active and Descriptive Words and Phrases

consistent record of... (growth, promotion, achievement) diversified extensive

intensive scope solid specific

successful varied proven established

Business Career Centre Professional Business Resumes

Business Career Centre Professional Business Resumes

Sample Undergraduate Resume one page RACHEL YU

Completion May 2004

2003-2004 2002 2002 - 2003

Business Career Centre Professional Business Resumes

Sample Undergraduate Resume two pages

Business Career Centre Professional Business Resumes

Group Enterprises, North Vancouver, BC Office Assistant

Mindlinks Tutoring Services, Vancouver, BC Founder/Partner

EXTRA CURRICULAR ACTIVITIES

Business Career Centre Professional Business Resumes

Investment Banking Style Resume (one page)

Business Career Centre Professional Business Resumes

Business Career Centre Professional Business Resumes

Sample Reference List

Phone: (406) 765-9080 email: salsmith@simonsltd.com

Phone: 011 852-2847-6580

Business Career Centre Professional Business Resumes

Resumes submitted via E-Mail

Business Career Centre Professional Business Resumes

Resumes submitted via E-Mail (continued)

Resumes posted on the Web

Business Career Centre Professional Business Resumes

Posting a Web Resume

Electronic / Scannable Resumes

Business Career Centre Professional Business Resumes

Sample Electronic Resume

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