Bryan Gamblin

1720 Clover Ridge Columbia, IL 62236 Phone: 314-629-6049 Email: bgamblin1@gmail.com

MANAGER OF INFORMATION SYSTEMS & TECHNOLOGY Proven Technical & Management Expertise in a Career Spanning 20+ Years ______________________________________________________________________
Technically sophisticated and business-savvy management professional with strong leadership qualifications coupled with hands-on expertise. Maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Delivered cost savings through vendor negotiations and through system improvements. Superior record of delivering mission critical projects on time and under budget. IT Strategic Planning / Business Solutions / Team Leadership / Budgeting / Project Management Performance and Productivity Improvement / Capital Expenditure Planning / Contract Negotiations / Vendor Relations

______________________________________________________________________
EDUCATION: Eastern Illinois University - Bachelor of Arts MCSE - Microsoft Certified Systems Engineer MCP - Microsoft Certified Professional

_____________________________________________________________________
RELEVANT TRAINING: ITIL - Working towards Information Technology Infrastructure Library Certification PMP - Currently studying for Project Management Professional Certification Franklin Covey Time Management System Leadership Through People Skills Program People Management Skills Maintaining and Troubleshooting Macintosh Computers Using Microsoft Outlook Advanced Microsoft Customer Skills Training Program

______________________________________________________________________
SOFTWARE: Network Operating Systems: Microsoft Windows NT, 2000 and 2003 Applications: Microsoft Office, Project, Visio, Evernote, Google Apps, Autonomy iManage FileSite, Accuroute, Citrix, Websense, Track-IT, PaperWorks e-Copy, Rightfax, Ghost, Photoshop, Illustrator, Trend Micro Security Suite, Spiceworks, Cisco VPN Email: Microsoft Exchange Server, Outlook, Lotus Notes Operating Systems: Microsoft Windows OS and Apple Macintosh OS Mobile Devices: Android, Apple iOS and Blackberry

1 of 3

______________________________________________________________________
EXPERIENCE: Information Technology Consultant Independent Consultant 2011 to Present

Provide technology implementation, support and troubleshooting of hardware, software, networking, security, storage, remote connection, backup and disaster recovery for home and small businesses. 2005 to July 2011

Manager of Information Technology Sandberg Phoenix & von Gontard

Managed restructuring of Information Systems department for a midsized law firm by implementing new technology, processes and procedures. Supervised project management and call ticket completion as well as call escalations. Managed a staff of 5 including evaluations and performance counseling. Responsible for contract / vendor negotiations as well as creation and management of Information Systems budget. Recommendation and supervision of projects included approval and implementation of: Autonomy iManage FileSite Matter Centric document management system. Cisco VOIP phone system. Paperless workflow environment. Disaster Recovery Plan. Internet web filtering and access management. Citrix Server and Cisco VPN for remote access. Blackberry Enterprise Server. iPhone and iPad connectivity. Trend Micro enterprise anti-virus and spam protection. Autonomy EAS e-mail archive system. ViDesktop for electronic performance reviews. VMware server virtualization. Elite Enterprise accounting invoicing system. Wireless networking of conference and meeting areas. Legal document management and integration with Microsoft Office. Documentation of procedures and knowledge base. Internet web page optimization including tracking and reporting. Dragon Naturally Speaking for voice to text productivity. Created and instructed PC skills courses to staff. Participated in business planning activities to continually align department with organizational objectives. Presented options and recommendations to Executive Committee members for buy-in of technical improvements and projects. Provided costs and needs analysis. Headed firm Technology Committee. Reported directly to Managing Partner. Environment consisted of 35 Microsoft 2003 and 2008 servers, Cisco routers, switches and Cisco ASA firewall. Exchange 2003 server, Equalogic SAN, 210 workstations and three remote sites. Other responsibilities included hardware and software troubleshooting, server and image management, maintaining a software database and department computer policy and guidelines.

Manager of Information Technology May Merchandising Company

1998 to 2005

Responsible for providing high levels of service within a complex retail customer-service oriented organization. Worked with business leaders to provide detailed insights into technical architecture and help prioritize new initiatives. Managed the overall acquisition of hardware and software and established standards for technology purchases. 2 of 3

Managed staff performance, including providing annual performance evaluations and performance counseling. Participated in business planning activities to continually align department with organizational objectives. Supervised and managed departmental resources to meet the needs of internal and external clients including resource planning and performance monitoring. Supervised project management, call ticket completion, contract / vendor negotiations, maintained HP Self Maintainer program status, supervision of staff, client satisfaction, cost and needs analysis, training, virus and security issues. Other accountabilities included implementation and upgrades of e-mail, utilizing Lotus Notes, implementation of wireless networking, contributing to Disaster Recovery Plan documentation and upgrade of servers and workstations. Environment consisted of NT/2000 servers, a combination of 70 Macintosh and 1200 Windows local and remote users. Other responsibilities included hardware and software troubleshooting, server and image management, virus protection, maintaining a software database and department computer guidelines.

Consultant / Trainer / PC Technician / Systems Engineer Wordlink Consulting

1998 to 1998

Olin Incorporated Installed and configured three Compaq 3500 series servers and a WINS replication server. This included the Intel based hardware, Windows NT Server 4.0, Backup Exec and Cheyenne backup utilities. Complete documentation was provided to the company. Dimac Direct Instructed various company personnel on Outlook 97 in the areas of composing mail messages, message addressing, managing received and sent messages, storing items, using personnel folder files, automatically processing incoming mail, scheduling appointments and meetings, contact information and tracking tasks. Scott Air Force Base Instructed various military personnel on Outlook 97 in the areas of composing mail messages, message addressing, managing received and sent messages, storing items, using personnel folder files, automatically processing incoming mail, scheduling appointments and meetings, contact information and tracking tasks. California State Hospitals Scheduled and performed the hardware and software upgrade of over 200 desktop computers. The software upgrades were to Lotus 4.5, Windows 95, Explorer 3.x and McAfee Virus Scan. Ghost imaging was used to ensure a standard configuration, and profile administration was used for security. Southern Illinois University, Carbondale Contributed with the migration from OS2 to Windows NT 4.0 on university servers and upgraded desktop PCs to Windows 95 and Office 97. Hardware upgrades included new hard drives and additional RAM. Other duties included scheduling upgrades, troubleshooting and support issues, as well as training all staff on the use of Windows 95.

Account Executive East Texas Distributors

1994 to 1998

Managed a mixture of inbound and outbound call activities with job responsibilities including $3 million dollars in sales, customer service, merchandising, radio and print advertising, customer correspondence and special marketing projects for major account.

General Manager Wehrenberg Theaters Maintained the physical and financial efficiency of theater operations.

1988 to 1994

3 of 3