Jl. Jend. A. Yani No.

19 Balikpapan, Indonesia 76113

RONALD JACKSON SUTANTO

(62) 81346607168 / (65) 84533248 rjsutanto@gmail.com

EMPLOYMENT Operations Manager CV. Sari Pacific 2011 - Present Reduced carbon footprint by 10% and increase efficiency by 20% by recommending a PDF-to-Word converter software to easily input pricing for clients. Established companys website and registered its domain to increase credibility and professionalism. Constructed Facebook and Twitter channel to connect with potential buyers and existing customers, and build relationships that add value to both parties. Expanded business prospects by attending various oil and gas exhibitions. Revamped the companys business card to grab potential clients attention and increase advertising exposure. Interviewed and recruited employees outside the organization, as well as supervised and evaluated employees and their job performance. Social Media Analyst BlackBerry Reduced downtime by 20% by developing Word template to speed up responses to users questions. Attained kudos from satisfied BlackBerry users in resolving their smartphone issues. IT Desktop Support CV. Surya Jaya Pratama Increased productivity and efficiency by 25% through upgrading to Windows 7 and Office 2007. Installed and configured antivirus software on users desktops and laptops to enhance security. 2011

2009 - 2010

IT, Intern The Three Loaves Fund / Pilgrim 2008 - 2009 Installed the latest routers firmware to boost its wireless range and performance. Upgraded the routers wireless security mode from WEP to WPA to provide strong level of security and protection. Networked desktops, laptops, and printer across a wireless network. Set up Google applications by registering a private email domain for the organization to implement an effective communication between the office members. Fixed problematic monitor that saved companys expenses by 10% . EDUCATION Seattle, WA Seattle University 2008 B.A. in E-Commerce and Information Systems (ECIS). Undergraduate Coursework: Operating Systems; Databases; Programming Languages; Internet Marketing; Data Communications; Object-Oriented Modeling. ADDITIONAL EXPERIENCE Vice President, ECIS club (2007 2008): Founding member and established ECIS club on Seattle University campus. Languages and Technologies English; Mandarin; Bahasa Indonesia; Japanese (Basic) C#; SQL; HTML; XML; CSS [Prior Experience] Visual Studio; Microsoft SQL Server [Prior Experience] BlackBerry OS; Apple iOS; Android OS; Windows Phone Facebook; Google+; YouTube; Twitter; Pinterest; Instagram; LinkedIn; Support Forum