LG Hb45e

Internal Use Only Website http://biz.lgservice.
com
SERVICE MANUAL MODEL: HB45E (HB45E, SB45E-F/W)
STYLISH BLU-RAY DISC / DVD HOME CINEMA SYSTEM SERVICE MANUAL

TM
MODEL: HB45E (HB45E, SB45E-F/W)
CAUTION
BEFORE SERVICING THE UNIT, READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
P/NO : AFN73671957
MARCH, 2010
CONTENTS
SECTION SECTION SECTION SECTION SECTION 1 ........ SUMMARY 2 ........ ELECTRICAL 3 ........ CABINET & MAIN CHASSIS 4 ........ BCM7630 F/E LOADER PART 5 ........ REPLACEMENT PARTS LIST
1-1
SECTION 1 SUMMARY
CONTENTS
PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC PLAYER PRODUCTS .............. 1-3 SERVICING PRECAUTIONS .......................................................................................................................... 1-4 GENERAL SERVICING PRECAUTIONS INSULATION CHECKING PRODEDURE ELECTROSTATICALLY SENSITIVE (ES) DEVICES SERVICE INFORMATION FOR EEPROM .................................................................................................... 1-5 1. DVD PART 2. MICOM PART SOFTWARE UPGRADE .................................................................................................................................. 1-7 NETWORK UPDATE ....................................................................................................................................... 1-8 SPECIFICATIONS .......................................................................................................................................... 1-11
1-2
PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC PLAYER PRODUCTS

IMPORTANT SAFETY NOTICE
This manual was prepared for use only by properly trained audio-video service technicians. When servicing this product, under no circumstances should the original design be modified or altered without permission from LG Corporation. All components should be replaced only with types identical to those in the original circuit and their physical location, wiring and lead dress must conform to original layout upon completion of repairs. Special components are also used to prevent x-radiation, shock and fire hazard. These components are indicated by the letter x included in their component designators and are required to maintain safe performance. No deviations are allowed without prior approval by LG Corporation. Circuit diagrams may occasionally differ from the actual circuit used. This way, implementation of the latest safety and performance improvement changes into the set is not delayed until the new service literature is printed.
CAUTION : Do not attempt to modify this product in any way. Never perform customized installations without manufacturers approval. Unauthorized modifications will not only void the warranty, but may lead to property damage or user injury. Service work should be performed only after you are thoroughly familiar with these safety checks and servicing guidelines.
TIPS ON PROPER INSTALLATION 1. Never install any receiver in a closed-in recess, cubbyhole, or closely fitting shelf space over, or close to, a heat duct, or in the path of heated air flow. 2. Avoid conditions of high humidity such as: outdoor patio installations where dew is a factor, near steam radiators where steam leakage is a factor, etc. 3. Avoid placement where draperies may obstruct venting. The customer should also avoid the use of decorative scarves or other coverings that might obstruct ventilation. 4. Wall- and shelf-mounted installations using a commercial mounting kit must follow the factory-approved mounting instructions. A product mounted to a shelf or platform must retain its original feet (or the equivalent thickness in spacers) to provide adequate air flow across the bottom. Bolts or screws used for fasteners must not touch any parts or wiring. Perform leakage tests on customized installations. 5. Caution customers against mounting a product on a sloping shelf or in a tilted position, unless the receiver is properly secured. 6. A product on a roll-about cart should be stable in its mounting to the cart. Caution the customer on the hazards of trying to roll a cart with small casters across thresholds or deep pile carpets. 7. Caution customers against using extension cords. Explain that a forest of extensions, sprouting from a single outlet, can lead to disastrous consequences to home and family.
GRAPHIC SYMBOLS
The exclamation point within an equilateral triangle is intended to alert the service personnel to important safety information in the service literature. The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the service personnel to the presence of noninsulated dangerous voltage that may be of sufficient magnitude to constitute a risk of electric shock. The pictorial representation of a fuse and its rating within an equilateral triangle is intended to convey to the service personnel the following fuse replacement caution notice: CAUTION : FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ALL FUSES WITH THE SAME TYPE AND RATING AS MARKED NEAR EACH FUSE.
SERVICE INFORMATION
While servicing, use an isolation transformer for protection from AC line shock. After the original service problem has been corrected, make a check of the following:
FIRE AND SHOCK HAZARD

1. Be sure that all components are positioned to avoid a possibility of adjacent component shorts. This is especially important on items trans-ported to and from the repair shop. 2. Verify that all protective devices such as insulators, barriers, covers, shields, strain reliefs, power supply cords, and other hardware have been reinstalled per the original design. Be sure that the safety purpose of the polarized line plug has not been defeated. 3. Soldering must be inspected to discover possible cold solder joints, solder splashes, or sharp solder points. Be certain to remove all loose foreign particles. 4. Check for physical evidence of damage or deterioration to parts and components, for frayed leads or damaged insulation (including the AC cord), and replace if necessary. 5. No lead or component should touch a high current device or a resistor rated at 1 watt or more. Lead tension around protruding metal surfaces must be avoided. 6. After reassembly of the set, always perform an AC leakage test on all exposed metallic parts of the cabinet (the channel selector knobs, antenna terminals, handle and screws) to be sure that set is safe to operate without danger of electrical shock. DO NOT USE A LINE ISOLATION TRANSFORMER DURING THIS TEST. Use an AC voltmeter having 5000 ohms per volt or more sensitivity in the following manner: Connect a 1500 ohm, 10 watt resistor, paralleled by a .15 mfd 150V AC type capacitor between a known good earth ground water pipe, conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC voltage across the combination of 1500 ohm resistor and .15 mfd capacitor. Reverse the AC plug by using a non-polarized adaptor and repeat AC voltage measurements for each exposed metallic part. Voltage measured must not exceed 0.75 volts RMS. This corresponds to 0.5 milliamp AC. Any value exceeding this limit constitutes a potential shock hazard and must be corrected immediately.
1-3
SERVICING PRECAUTIONS
CAUTION: Before servicing the BLU-RAY DISC PLAYER covered by this service data and its supplements and addends, read and follow the SAFETY PRECAUTIONS. NOTE: if unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions in this publications, always follow the safety precautions. Remember Safety First : General Servicing Precautions 1. Always unplug the BLU-RAY DISC PLAYER AC power cord from the AC power source before: (1) Removing or reinstalling any component, circuit board, module, or any other assembly. (2) Disconnecting or reconnecting any internal electrical plug or other electrical connection. (3) Connecting a test substitute in parallel with an electrolytic capacitor. Caution : A wrong part substitution or incorrect polarity installation of electrolytic capacitors may result in an explosion hazard. 2. Do not spray chemicals on or near this BLU-RAY DISC PLAYER or any of its assemblies. 3. Unless specified otherwise in this service data, clean electrical contacts by applying an appropriate contact cleaning solution to the contacts with a pipe cleaner, cotton-tipped swab, or comparable soft applicator. Unless specified otherwise in this service data, lubrication of contacts is not required. 4. Do not defeat any plug/socket B+ voltage interlocks with whitch instruments covered by this service manual might be equipped. 5. Do not apply AC power to this BLU-RAY DISC PLAYER and / or any of its electrical assemblies unless all solidstate device heat sinks are correctly installed. 6. Always connect the test instrument ground lead to an appropriate ground before connecting the test instrument positive lead. Always remove the test instrument ground lead last. Insulation Checking Procedure Disconnect the attachment plug from the AC outlet and turn the power on. Connect an insulation resistance meter (500V) to the blades of the attachment plug. The insulation resistance between each blade of the attachment plug and accessible conductive parts (Note 1) should be more than 1Mohm. Note 1 : Accessible Conductive Parts include Metal panels, Input terminals, Earphone jacks,etc. Electrostatically Sensitive (ES) Devices Some semiconductor (solid state) devices can be damaged easily by static electricity. Such components commonly are called Electrostatically Sensitive (ES) Devices. Examples of typical ES devices are integrated circuits and some field effect transistors and semiconductor chip components. The following techniques should be used to help reduce the incidence of component damage caused by static electricity. 1. Immediately before handling any semiconductor component or semiconductor-equipped assembly, drain off any electrostatic charge on your body by touching a known earth ground. Alternatively, obtain and wear a commercially available discharging wrist strap device, which should be removed for potential shock reasons prior to applying power to the unit under test. 2. After removing an electrical assembly equipped with ES devices, place the assembly on a conductive surface such as aluminum foil, to prevent electrostatic charge buildup or exposure of the assembly. 3. Use only a grounded-tip soldering iron to solder or unsolder ES devices. 4. Use only an anti-static solder removal device. Some solder removal devices not classified as anti-static can generate electrical charges sufficient to damage ES devices. 5. Do not use freon-propelled chemicals. These can generate an electrical charge sufficient to damage ES devices. 6. Do not remove a replacement ES device from its protective package until immediately before you are ready to install it. (Most replacement ES devices are packaged with leads electrically shorted together by conductive foam, aluminum foil,or comparable conductive material). 7. Immediately before removing the protective material from the leads of a replacement ES device, touch the protective material to the chassis or circuit assembly into which the device will be installed. Caution: Be sure no power is applied to the chassis or circuit, and observe all other safety precautions. 8. Minimize bodily motions when handling unpackaged replacement ES devices. (Normally harmless motion such as the brushing together of your clothes fabric or the lifting of your foot from a carpeted floor can generate static electricity sufficient to damage an ES device.)
1-4
SERVICE INFORMATION FOR EEPROM

1. DVD PART
POWER ON
FLD NO DISK or OPEN status.

DETECT NEW EEPROM (OPTION EDIT SCREEN)
Remote control Pause key-->1-->4-->7-->2 in order.
Option Edit
Byte No. [00] [08] [16] [24] Byte0 ** A0 02 01 Byte1 ** 05 00 00
*Refer to the Difference Option Table

Byte2 ** 03 00 00 Byte3 ** 32 00 00 Byte4 09 00 02 00 Byte5 73 00 00 00 Byte6 EB 00 00 00 Byte7 4E 00 00 00
Press number 0~9, Press character A~F (1~6 for a while)
Press UP/DOWN to change the value. Press LEFT/RIGHT and A(Up)/D(Down) to move the cursor. Press PAUSE to store and exit.
Use arrow key ( ) to move to appropriate position and make changes
*Difference option table

Byte No. <A> <B> <C> [00] [00] [00] [00] [00] [00] Byte0 41 44 47 48 4E 50 Byte1 54 45 52 55 4C 54 Byte2 01 00 00 00 00 00 Byte3 90 8D 8F 8E 8D 8F
Press pause key once
<D> <E> <F>
Change will be applied when power OFF-->ON.
Applicable models*
<A> HB45E-D0.BAUTLL <B> HB45E-D0.BDEULL <C> HB45E-D0.BGRCLL <D> HB45E-D0.BHUNLL <E> HB45E-D0.BNLDLLK <F> HB45E-D0.BPRTLL
1-5
2. MICOM PART
POWER ON
FLD no disc status
Remote control 2 + Front STOP push same timing during 5 s
DETECT NEW EEPROM (OPTION EDIT SCREEN) NAME HEX 91 B0 70 6C 01
FLD OP-0.
Use arrow key ( ) to move to appropriate position and make changes
OP0 OP1 OP2 OP3 OP4
Press ENTER key once
FLD write ok or up ok
Remote control 2 + Front STOP push same timing
FLD display E2P CLR or EP CLR
Auto power off
1-6
SOFTWARE UPGRADE
Burn a DVD recordable disc or USB with a file that is named to LG_HB_5200B30.ROM. Insert a upgrading disc or USB. Show help message for disc upgrade as follows. < in the case of Back End program & Front End program >
Press play key to upgrade and it will show progress information
After completing upgrade then power is off.
1-7
NETWORK UPDATE
You can update the rmware by connecting your unit device directly to the S/W update server.
Conguring Network Settings

To update the rmware by connecting your player directly to the S/W update server, your player must be connected to network. If your player is not connected to network, make a physical connection. 1) Press Home on the Remote Control. 2) Press or to select the Setup mode.
3) Select Others --> Software Update
4) On the UPDATE window, press or ENTER to check for the newest update. (Checking will takes about one minute.) Caution: Pressing Enter while checking for the update will end process
1-8
If newer version exists, 5) If newer version exists, the message A new update was found. Do you want to download it? appears. Select OK to download the update. (Selecting CANCEL will end the update.)
6) The player starts downloading the newest update from the SBP server.
7) When downloading is completed, the message, Download is complete. Do you want to update? appears. 8) Select OK to start updating
1-9
9) Update will be processed Caution : Do not turn off the power during rmware update.
10) When update is completed, the message, Update is complete. will appear, and the power will turn off automatically after 5 seconds. 11) Turn the power back on. The system now operates with the new version.
1-10
SPECIFICATIONS
GENERAL Power requirements: Power consumption: Dimensions (W x H x D): Net Weight (Approx.): Operating temperature: Operating humidity: Bus Power supply (USB): INPUTS / OUTPUTS VIDEO OUT: HDMI OUT (video/audio): ANALOG AUDIO IN: DIGITAL IN (OPTICAL 1/2): PORT. IN: TUNER FM Tuning Range: AMPLIFIER Power output (4 ), (PEAK) AC 200-240 V, 50/ 60 Hz 60 W Approx. 80 x 256 x 260 mm without foot 3.1 kg 41 F to 95 F (5 C to 35 C) 5 % to 90 % DC 5V 500 mA
1.0 V (p-p), 75 , sync negative, RCA jack x 1 19 pin (HDMI standard, Type A, Version 1.3) 2.0 Vrms (1 kHz, 0 dB), 600 , RCA jack (L, R) x 1 3 V (p-p), Optical jack x 2 0.5 Vrms (3.5 mm stereo jack)
87.5 to 108.0 MHz or 87.50 to 108.00 MHz
Power output (4 ), (RMS) THD 10 % (4 / 3 )
Total Front Sub-Woofer Total Front Sub-Woofer
400 W 125 W x 2 150 W (Passive) 300 W 90 W x 2 120 W (Passive)
SYSTEM Laser: Signal system: Frequency response: Signal-to-noise ratio: Total harmonic distortion: Dynamic range: LAN port:
Semiconductor laser, Wavelength: 405 nm / 650 nm Standard NTSC/PAL color TV system 20 Hz to 20 kHz (48 kHz, 96 kHz, 192 kHz sampling) More than 85 dB 0.05 % at 1 W More than 90 dB Ethernet jack x 1, 10BASE-T/100BASE-TX
1-11
SPEAKERS Front speaker (Left/ Right) Type: Impedance Rated: Input Power: Max. Input power: Net Dimensions (W x H x D): Net Weight: Subwoofer Type: Impedance Rated: Input Power: Max. Input power: Net Dimensions (W x H x D): Net Weight:
2 Way 3 speaker 4 125 W 250 W 168 x 484 x 129 mm 1.6 kg
1 Way 1 speaker 3 150 W 300 W 190 x 390 x 308 mm 5.2 kg
1-12
SECTION 2 ELECTRICAL
CONTENTS
DIGITAL DISPLAY & MEDIA TRAINING MASTER ..................................................................................... 2-2 1. DISTORTED PICTURE........................................................................................................................... 2-2 2. NO PICTURE .......................................................................................................................................... 2-7 3. PICTURE COLOR................................................................................................................................. 2-12 4. NOISE/AUDIO PROBLEMS.................................................................................................................. 2-14 5. MISCELLANEOUS ................................................................................................................................ 2-17 6. BLU-RAY PLAYER ............................................................................................................................... 2-26 7. NETFLIX ............................................................................................................................................... 2-27 8. YouTube ................................................................................................................................................ 2-32 9. CINEMANOW ....................................................................................................................................... 2-33 10. HOME LINK .......................................................................................................................................... 2-39 11. WIRELESS NETWORK SETUP ........................................................................................................... 2-53 12. VUDU .................................................................................................................................................... 2-60 13. PICASA ................................................................................................................................................. 2-63 14. PANDORA............................................................................................................................................. 2-64 15. ACCUWEATHER .................................................................................................................................. 2-67 ELECTRICAL TROUBLESHOOTING GUIDE ............................................................................................. 2-68 1. SMPS BOARD ...................................................................................................................................... 2-68 2. POWER KEY BOARD .......................................................................................................................... 2-69 3. FRONT BOARD .................................................................................................................................... 2-70 4. NO AUDIO CHECK ............................................................................................................................... 2-71 5. NO VIDEO CHECK ............................................................................................................................... 2-73 6. HDMI NO AUDIO/VIDEO CHECK ........................................................................................................ 2-75 WAVEFORMS................................................................................................................................................. 2-76 1. SYSTEM PART-1 (X-TAL) .................................................................................................................... 2-76 2. SYSTEM PART-2 (DDR3 MEMORY) ................................................................................................... 2-77 3. VIDEO PART (100% FULL COLOR-BAR) ........................................................................................... 2-78 4. HDMI PART .......................................................................................................................................... 2-79 5. MICOM AND MPEG I/F PART.............................................................................................................. 2-80 WIRING DIAGRAM ........................................................................................................................................ 2-81 BLOCK DIAGRAM ......................................................................................................................................... 2-83 CIRCUIT DIAGRAMS .................................................................................................................................... 2-85 1. SMPS - POWER CIRCUIT DIAGRAM.................................................................................................. 2-85 2. MAIN - CPU1 CIRCUIT DIAGRAM ....................................................................................................... 2-87 3. MAIN - CPU2 CIRCUIT DIAGRAM ....................................................................................................... 2-89 4. MAIN - DDR3, NAND, CP CIRCUIT DIAGRAM ................................................................................... 2-91 5. MAIN - FRONT END CIRCUIT DIAGRAM ........................................................................................... 2-93 6. MAIN - MICOM CIRCUIT DIAGRAM .................................................................................................... 2-95 7. MAIN - HDMI CIRCUIT DIAGRAM ....................................................................................................... 2-97 8. MAIN - ADC, DIR CIRCUIT DIAGRAM ................................................................................................ 2-99 9. MAIN - DSP CIRCUIT DIAGRAM ....................................................................................................... 2-101 10. MAIN - POWER CIRCUIT DIAGRAM ................................................................................................. 2-103 11. MAIN - I/O CIRCUIT DIAGRAM.......................................................................................................... 2-105 12. DAC CIRCUIT DIAGRAM ................................................................................................................... 2-107 13. AMP CIRCUIT DIAGRAM ................................................................................................................... 2-109 14. FRONT CIRCUIT DIAGRAM .............................................................................................................. 2-111 15. FRONT JACK CIRCUIT DIAGRAM .................................................................................................... 2-113 CIRCUIT VOLTAGE CHART ...................................................................................................................... 2-115 PRINTED CIRCUIT BOARD DIAGRAMS .................................................................................................. 2-117 1. MAIN P.C.BOARD .............................................................................................................................. 2-117 2. SMPS P.C.BOARD ............................................................................................................................. 2-121 3. AMP P.C.BOARD................................................................................................................................ 2-123 4. FRONT P.C.BOARD ........................................................................................................................... 2-125 5. FRONT JACK P.C.BOARD ................................................................................................................. 2-127
2-1
DIGITAL DISPLAY & MEDIA TRAINING MASTER

Objective: To provide clear and concise guidelines for customer service agents to handle calls on box goods calls.
1. DISTORTED PICTURE
1-1. Lines on Picture Distorted picture refers to the customer getting video, but there is a problem with the video.
Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose cables. Make sure the customer is not connecting a BD to VCR or BD to DVD Recorder. Copy protection can distort the picture on older DVD models.
What cables is the customer using to connect the BD?
NO
YES
Make sure the TV is on the correct input. Turn TV off, then on to determine input. Video when using composite, or component. DVI when using DVI, and HDMI when using HDMI.
Is the TV set to the correct input?
NO
YES
One disc displaying the issue is a problem with the disc. Multiple discs displaying the problem could indicate the BD lens needs to be cleaned. Recommend the customer use a lens cleaner on the BD. A lens cleaner is available at any local electronics retailer.
Do lines appear when watching multiple discs?
NO
YES
Lines appearing when watching a TV program indicates an issue with the display. If the TV program is fine, then connect the BD to another input on the display to determine if the problem is following the BD.
Do lines appear when watching a TV program?
NO
YES
Connect the BD to another TV and play a disc. No lines during disc play back indicates a problem with the first TV. Please refer to the owners manual for instructions on how to connect the BD to a TV. If the BD has a problem on the second TV, then see service chart for service information.
Do lines appear when the BD is connected to another TV?
NO
YES
Have the customer try another set of cables. A bad cable can also cause video problems. Test the cable with another device to the TV to also determine if the TV is bad. If BD is problem, please see service chart for service information.
Has the customer tried another set of cables?
NO
2-2

1-2. Ghost Picture Distorted picture refers to the customer getting video, but there is a problem with the video.
NO
Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose cables. Make sure the customer is not connecting a BD to VCR or BD to DVD Recorder. Copy protection can distort the picture on older VCR models.
YES
NO
YES
Do ghosting appear when watching multiple discs?
NO
YES
Ghosting appearing when watching a TV program indicates an issue with the display. If the TV program is fine, then connect the BD to another input on the display to determine if the problem is following the BD.
Do lines appear when watching a TV program?
NO
YES
Connect the BD to another TV and play a disc. No ghosting during disc play back indicates a problem with the first TV. Please refer to the owners manual for instructions on how to connect the BD to a TV. If the BD has a problem on the second TV, then see service chart for service information.
Does ghosting appear when the BD is connected to another TV?
NO
YES
NO
2-3

1-3. Rolling Picture Distorted picture refers to the customer getting video, but there is a problem with the video.
NO
YES
NO
YES
Does rolling appear when watching multiple discs?
NO
YES
Rolling appearing when watching a TV program indicates an issue with the display. If the TV program is fine, then connect the BD to another input on the display to determine if the problem is following the BD.
Does rolling appear when watching a TV program?
NO
YES
Connect the BD to another TV and play a disc. No lines during disc play back indicates a problem with the first TV. Please refer to the owners manual for instructions on how to connect the BD to a TV. If the BD has a problem on the second TV, then see service chart for service information.
Does rolling appear when the BD is connected to another TV?
NO
YES
NO
2-4

1-4. Shaky Picture Distorted picture refers to the customer getting video, but there is a problem with the video.
NO
YES
NO
YES
Does shaking appear when watching multiple discs?
NO
YES
Shaking appearing when watching a TV program indicates n issue with the display. If the TV program is fine, then connect the BD to another input on the display to determine if the problem is following the BD.
Does shaking appear when watching a TV program?
NO
YES
Connect the BD to another TV and play a disc. No shaking during disc play back indicates a problem with the first TV. Please refer to the owners manual for instructions on how to connect the BD to a TV. If the BD has a problem on the second TV, then see service chart for service information.
Does shaking appear when the BD is connected to another TV?
NO
YES
NO
2-5

1-5. Blurry Picture Distorted picture refers to the customer getting video, but there is a problem with the video.
NO
YES
NO
YES
Does blurriness appear when watching multiple discs?
NO
YES
Blurriness appearing when watching a TV program indicates an issue with the display. If the TV program is fine, then connect the BD to another input on the display to determine if the problem is following the BD.
Does blurriness appear when watching a TV program?
NO
YES
Connect the BD to another TV and play a disc. No blurriness during disc play back indicates a problem with the first TV. Please refer to the owners manual for instructions on how to connect the BD to a TV. If the BD has a problem on the second TV, then see service chart for service information.
Does blurriness appear when the BD is connected to another TV?
NO
YES
NO
2-6

2. NO PICTURE
2-1. Black Screen The entire screen is black.
NO
Make sure the customer did not select 480i resolution in the menu of the BD player if using HDMI connections. Change resolution on upconversion BD player by pushing the resolution button of the remote controller. HDMI dont support 480i resolution.
Does the BD on-screen menu appear?
YES
NO
YES
NO
YES
If the customer is not able to watch television then he may have a problem with his television, especially if the cable signal comes through on a different input. If the customer can not get a TV program, then he still may have a problem with the particular input on his TV.
Is the customer able to watch TV programming?
NO
YES
Have the customer connect the BD to another TV in order to determine if the problem is the BD or the TV. Refer to the OM for connections assistance. If the BD works on the second TV, then the customer has a problem with his TV.
Can the customer connect the BD to another TV?
NO
YES
NO
2-7

2-2. Blue Screen The entire screen is a solid blue color.
NO
YES
NO
YES
NO
YES
NO
YES
NO
YES
NO
2-8

2-3. Snowy Screen A snowy picture is when black and white dots are all over the screen.
NO
YES
NO
YES
NO
YES
NO
YES
NO
YES
NO
2-9

2-4. No Signal A no signal message appears on the screen of the display.
NO
YES
NO
YES
NO
YES
NO
YES
NO
YES
NO
2-10

2-5. Invalid Format or Format Not Supported
Is the customer using a digital cable connection?
NO
Make sure the customers simultaneously connecting analog component cable with HDMI cable. And then If Copy Protected Disc is playing back, analog component output is no picture. Only when the analog output is 480i, you can see the picture. In case of No Copy Protected Disc, you can see the picture regardless of the resolution.
YES
Customers using an DVI, or HDMI cable connection need to set the resolution on the product above 480i. HDMI, DVI connections can not process a 480i resolution. They can only process a 480p, 720p, 1080i, or 1080p resolution.
Is the customer using an analog cable connection?
NO
YES
Make sure the display is HDCP compliant when using a DVI or HDMI connection. A lack of HDCP compliancy on the display may cause an invalid format or format not supported message to appear. It can also cause a copy protection OSD to appear.
Is the display HDCP compliant?
NO
YES
Ask the customer to connect the device to another display. If the device starts working, then the problem may be the original display. The customer will need to troubleshoot the display. If the device still does not work, then the problem may be the device or the cable.
Has the customer tried the device on another display?
NO
YES
Ask the customer to replace the cable between the device and display. If the problem is corrected, then the problem was with the cable. If the problem continues, then the device is the problem. Set up service according to in warranty or out of warranty procedures.
Has the customer tried another cable?
NO
2-11

3. PICTURE COLOR
3-1. No Color The video displays no color and only shows in black and white.
NO
Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose cables. Make sure the customer is not connecting a BD to VCR. Copy protection can distort the picture on older VCR models.
YES
NO
Make sure the TV is on the correct input according to the connections in use. Video when using composite, or component. DVI when using DVI, and HDMI when using HDMI.
YES
One disc displaying the issue is a problem with the disc. Make sure the discs the customer is using are compatible with the BD by checking playable discs in the owners manual. Multiple discs displaying the problem indicates a problem with the BD player.
Does color appear when watching multiple discs?
NO
YES
If the cable or satellite programming is connected through another input and the customer does not get color, the customer has a problem with his television. If a TV program does have the color, the problem may be the BD player, the cables being used, or the TV itself.
Does color appear when watching a TV program?
NO
YES
Connect the BD to another TV and play a disc. Good color during disc play back indicates a problem with the first TV. Please refer to the owners manual for instructions on how to connect the BD to a TV. If the BD has a problem on the second TV, then see service chart for service information.
Does color appear when the BD is connected to another TV?
NO
YES
Have the customer try another set of cables. A bad cable can also cause video problems. Test the cable with another device to the TV to also determine if the TV is bad. If the BD is the problem, please see service chart for service information.
NO
2-12

3-2. Poor Color The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen.
Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose cables. Make sure the customer is not connecting a BD to VCR. Copy protection can distort the picture on older VCR models.
NO
YES
NO
Make sure the TV is on the correct input according to the connections in use. Video when using composite, or component. DVI when using DVI, and HDMI when using HDMI.
YES
One disc displaying the issue is a problem with the disc. Make sure the discs the customer is using are compatible with the BD by checking playable discs in the owners manual. Multiple discs displaying the problem indicates a problem with the BD player.
Is color fine when watching multiple discs?
NO
YES
If the cable or satellite programming is connected through another input and the customer does not get color, the customer has a problem with his television. If a TV program does have the color, the problem may be the BD player, the cables being used, or the TV itself.
Is color fine when watching a TV program?
NO
YES
Connect the BD to another TV and play a disc. Good color during disc play back indicates a problem with the first TV. Please refer to the owners manual for instructions on how to connect the BD to a TV. If the BD has a problem on the second TV, then see service chart for service information.
Is color fine when the BD is connected to another TV?
NO
YES
Have the customer try another set of cables. A bad cable can also cause video problems. Test the cable with another device to the TV to also determine if the TV is bad. If the BD is the problem, please see service chart for service information.
NO
2-13

4. NOISE/AUDIO PROBLEMS
4-1. No Audio The customer is not able to get audio.
NO
Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose cables. Make sure the customer has audio cables connected if using an HDMI to DVI adapter or video-only cables (DVI, component, etc).
YES
Is the customer able to see video?
NO
Make sure the customer has not routed video and audio to separate inputs.
YES
Problem occurring on one disc indicates a problem with the disc. Problem occurring on multiple discs could indicate a lens cleaner is needed. The customer can purchase a lens cleaner at any electronics retailer.
Does issue occur on more than one disc?
NO
YES
No audio from a TV program on a different channel or input means there is a problem with the television. If a TV program does have the audio, the problem may be the BD player, the cables being used, or the TV itself.
Problem occur when watching TV program?
NO
YES
Does the problem occur when BD is connected to another TV?
NO
Audio is fine when the BD is connected to another TV indicates the problem is with the television. Refer to the owners manual for assistance with connecting BD to another TV.
YES
Have the customer try another set of cables. A bad cable can also cause audio problems. Test the cable with another device to the TV to also determine if the TV is bad. If BD is problem, please see service chart for service information.
NO
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4-2. Distorted Audio The audio sounds muffled, scratchy, or the audio skips.
What cables is the customer using to connect the DVD?
NO
Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose cables. Make sure the customer has audio cables connected if using an HDMI to DVI adapter or video-only cables (DVI, component, etc).
YES
Is the customer able to see video?
NO
Make sure the customer has not routed video and audio to separate inputs.
YES
Problem occurring on one disc indicates a problem with the disc. Problem occurring on multiple discs could indicate a lens cleaner is needed. The customer can purchase a lens cleaner at any electronics retailer.
Does issue occur on more than one disc?
NO
YES
Distorted audio from a TV program on a different channel or input means there is a problem with the television. If a TV program does have the audio, the problem may be the BD player, the cables being used, or the TV itself.
Problem occur when watching TV program?
NO
YES
Does the problem occur when DVD is connected to another TV?
NO
Audio is fine when the BD is connected to another TV indicates the problem is with the television. Refer to the owners manual for assistance with connecting BD to another TV.
YES
Have the customer try another set of cables. A bad cable can also cause audio problems. Test the cable with another device to the TV to also determine if the TV is bad. If BD is problem, please see service chart for service information.
NO
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4-3. Humming/Clicking Noise The unit is making a humming noise or a clicking noise.
Does the noise only happen when a disc is playing?
NO
BDs make a slight hum when playing discs. A clicking noise or a noise interfering with audio may indicate a problem. Try multiple discs. Multiple discs with the same issue means the BD may need service or be professionally cleaned. Check BD service for service instructions.
YES
Check to see if a disc is inserted into the BD and eject the disc. A humming or clicking noise when the disc is not inserted may be a cooling fan. Check OM to see if cooling fan is present. If not, unit will need service. See BD service for service instructions.
Does the noise happen when the BD is turned on?
NO
4-4. Audio/Video Out of Synch The audio and video do not match up. People look to be talking, but their voices are delayed by a few seconds.
Has the customer tried multiple tapes and discs?
NO
If the issue only shows up on one disc, then the problem is with that disc. Have the customer try multiple tapes or discs. If the issue happens on multiple discs and tapes, then ask the customer to try a lens or a head cleaner.
YES
Make sure cables are routed properly. Make sure audio and video cables are routed to the same source (if possible). Routed audio and video to separate products can cause a bit of a delay between the devices as not all devices will process audio and video signals at the same speed.
How are the cables routed?
NO
YES
Ask the customer to connect the product to another TV. If the issue persists, try another set of cables. If the issue still persists, then the issue is with the unit. The unit will need service. Arrange service following proper procedure.
Has the customer connected to another TV?
NO
2-16

5. MISCELLANEOUS
5-1. No Power The unit will not turn on.
Is the unit plugged in?
NO
Make sure the unit is plugged into a surge protector or the wall.
YES
Does the unit turn on when the power button is pressed on the unit?
NO
See if the unit will turn on when the power button the unit is pressed. If the unit turns on, then troubleshoot the remote control using the Remote Control Not Working call flow.
YES NO
Make sure the surge protector is plugged into a wall outlet. Also make sure the surge protector is turned on or does not need to be reset due to a recent surge.
Is the unit plugged into a surge protector?
YES NO
Test the unit in another outlet. If the unit works, then the problem is the outlet where the unit was connected. If the issue is the BD, then set up service for BD according to BD service guide.
Does the unit work when plugged into another outlet?
YES NO
If BD failed due to lightning strike or a power surge, this is not covered by warranty. Follow guidelines for service for a BD out of warranty.
Have there been any lightning strikes or power outages?
2-17
LGE Internal Use Only

5-2. Disc Error The unit displays disc error when a disc is inserted into the BD player.
Is the disc inserted into the BD player properly?
NO
Make sure the disc has been inserted into the BD player properly. The player can not read a disc inserted into the unit upside down.
YES
Determine the type of disc the customer is not able to play. If the customer is using a store-bought movie BD, then please skip the next three questions. If its a recorded disc, move onto the next question.
What type of disc is the customer using?
NO
YES
Make sure the customer finalized the disc in the DVD recorder. Make sure the type of disc the customer is using is compatible with the BD player. If the customer initialized a DVD-RW in VR mode, make sure the owners manual has the RW logo to show compatibility for the VR format.
Did the customer burn this disc in a DVD recorder?
NO
YES
Make sure the customer burned a compatible format (such as VCD, SVCD, or DivX). Make sure the file meets the specifications required for the player to play the disc. Check the owners manual for specifications. Disc may still not be compatible. Refer customer to section of OM regarding burned discs.
Did the customer burn the disc in a computer?
NO
YES
One disc with the problem is a problem with the disc. BD players can play scratched or dirty BDs (DVDs) and not have any issues during playback. Multiple discs with the issue can mean the lens on the BD player needs to be cleaned. Recommend a lens cleaner. Service BD if lens cleaner was used.
Has the customer tried multiple discs?
NO
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5-3. Unit Locks Up Unit does not respond to any commands.
Does the unit respond to the buttons on the unit?
NO
If the unit will turn on or off with the button on the unit, troubleshoot the remote control. Please refer to Remote Control Not Working call flow.
YES
If the unit does no respond to any buttons, then reset the unit by unplugging it for 15 to 30 seconds. If the unit does not respond after the reset, arrange for service on the BD.
Has the customer reset the unit?
NO
5-4. Disc Stuck A BD disc is stuck in the unit.
Does the open/close button on the unit work?
NO
Press the open/close button on the unit. If the disc ejects, troubleshoot the remote using the Remote Control not working call flow.
YES
Has the customer reset the unit?
NO
Ask the customer to reset the unit by unplugging the unit from the electrical outlet for 15 to 30 seconds. If the disc remains stuck in the unit after the reset, the unit will need service.
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5-5. Remote Control Not Working
Does the unit respond to buttons on the front of the unit?
NO
If the buttons on the front of the unit do not respond, determine if the product has locked up or if the unit will not turn on. The problem is not the remote control. Make sure the remote control is the remote that goes with that particular model.
YES
Determine which product the remote is not working. The customer may need to press the appropriate mode button to make the remote operate another component. The remote may even need to be programmed to the other component, especially if the batteries were just changed.
Does the remote control any component?
NO
YES
Ask the customer to change batteries. Make sure the batteries are new and fresh. The batteries do not need to come from a spare battery drawer. Do not mix used and new batteries.
Have the batteries been changed?
NO
YES
If the remote does not work anything, then walk the customer through a remote drain. Remove the batteries from the remote control. Then press and hold any button down for a minute. This will drain the power out of the remote and reset it. Universal remotes will have to be reprogrammed.
Is the remote working at all?
NO
YES
Does any remote work the unit?
NO
If another remote works the unit, then follow the procedure to FOC the customer a new remote. If two remotes do not work the unit, the unit will need service.
YES
Please refer to the OM for instructions on how to program remote to TV. Customer wants to program a remote other than Zenith or LG, the customer will need to contact the manufacturer of the remote control. Codes do not work, remote is not compatible.
Does the customer want to program their remote?
NO
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5-6. Will Not Play Disc The unit will not play a disc when a disc is inserted into the player.
NO
YES
Determine the type of disc the customer is not able to play. If the customer is using a store-bought BD, then please skip the next three questions. If its a recorded disc, move onto the next question.
NO
YES
NO
YES
NO
YES
NO
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5-7. Disc Freezes or Skips The audio and video freeze and skip during play back of a BD or DVD disc.
NO
YES
Determine the type of disc the customer is not able to play. If the customer is using a store-bought BD, then please skip the next three questions. If its a recorded disc, move onto the next question.
NO
YES
NO
YES
NO
YES
NO
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5-8. Can Access Menu, but Not Play a Movie The disc menu is displayed but the disc will not play.
Check the system information screen of the BD player.
NO
Go into the system information screen of the BD player. To access this menu, bring up the main menu. Go to TV aspect, highlight 16:9, press 1397139 and hit enter. If sold in the US, this should be DVD region code 1 and BD region code A. In case of HD-DVD, there is no region code.
YES NO
If the region code of the BD disc is not A, then the BD disc will not play on a player sold in the US. The player can play only BD discs labeled same as the rear of the unit.
What is the region code of the BD disc?
YES
What is the region code of the DVD disc?
NO
If the region code of the DVD disc is not 1, then the DVD disc will not play on a player sold in the US. The player can play only DVD discs labeled same as the rear of the unit.
YES
The disc locking up on a feature needs to be reported to Q&E. See instructions on reporting problems to Q&E. For a work around the problem, advise the customer to access the chapter list. Start play back from chapter 1 to start the movie and avoid any feature lock ups.
Is the disc locking up on a disclaimer screen when the customer presses play?
NO
5-9. Reporting a problem to Quality & Engineering Reporting a problem that may require a firmware update to fix.
Get the micom version from the system information screen. Get the ISBN number from the back of the BD box cover (the number under the barcode). Get the exact problem the customer is describing Email this information to Matt Wedgman so the issue can be reported to the factory.
How do I report a problem to Quality and Engineering?
NO
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5-10. Aspect Ratio The customer has bars on the top and bottom of the screen, the left and right of the screen, or both.
Is the movie wide screen or full screen?
NO
A full screen movie played on a wide screen TV will have bars on the left and right side of the TV. The customer needs to make sure they choose the appropriate type of movie they want to view.
YES
If the aspect ratio is 1.33:1 then the movie is set up for full screen viewing. Bars will appear on the left and right side of the screen if the TV is wide screen. If the aspect ratio is 1.85:1 or 2.35:1, then there will be bars on the top and bottom as that ratio is bigger than widescreen TVs (1.78:1).
What is the aspect ratio of the DVD disc being played?
NO
YES
Make sure the BD player aspect ratio is set to the appropriate setting, depending on the aspect ratio of the TV. If the customer chose 4:3 Letterbox, then bars will appear on the top and bottom. The customer can choose the panscan setting to get rid of the bars.
What is the aspect ratio of the BD player set at?
NO
YES
Try changing the resolution to 480p. 720p, 1080i and 1080p resolution require a widescreen aspect ratio which means bars will be placed on the left and right side for full screen movies.
What is the resolution of the BD player set at?
NO
YES
Make sure the aspect of the television is set appropriately. If the aspect ratio of the television is set at 4:3 when the TV is wide screen, then a wide screen movie will show up as letterbox with bars on the top and bottom and bars on the sides.
What is the aspect ratio of the television set at?
NO
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5-11. My Unit Wont Upconvert The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p.
Is the disc currently playing?
NO
Ask the customer to press stop to stop the disc from playing. Ask the customer to press the resolution button to change the resolution. The BD player will not change resolutions while the disc is playing.
YES
Discs with copy protection will not upconvert above 480p when using component cables. The component output does not have HDCP (highbandwidth digital content protection) compliancy which causes the BD player to switch from 720p or 1080i to 480p.
Is the customer using component (red, blue, and green) cables?
NO
YES
RGB to DVI or RGB to HDMI adapters will not upconvert. RGB outputs and inputs are not HDCP compliant. If the customer sees an error message about HDCP, this is the issue. Copy protected discs will not upconvert when HDCP is not found on the input or output.
Is the customer using any sort of adapter cable?
NO
YES
Regular discs can convert to 1080p over the HDMI output and only the HDMI output. The TV has to have HDCP compliancy on the HDMI input. The display has to accept the resolution (480p, 720p, 1080i, or 1080p).
Is the customer using an HDMI or DVI cable?
NO
YES
Is the customer using an HDMI to DVI cable?
NO
Some movie companies will not allow their discs to upconvert past 480p. If only one disc poses a problem, then the issue is the disc. The customer will need to try multiple discs.
YES
One disc not upconverting means the disc may not upconvert. Some movie companies will not allow their discs to upconvert. If multiple discs display the issue, remove the disc and change the resolution with no disc in the unit. If resolution will not change, the unit needs service.
NO
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6. BLU-RAY PLAYER
6-1. Slow Loading Times for BDs
The loading times for a blu-ray disc is 30 seconds. When a customer switches from one disc to another, the lens will change which is what causes the delay. Blu Ray require different lasers to read the discs.
Why does it take so long to load my BDs?
NO
6-2. Booting Times

Why does it take so long to boot my BD?
NO
The booting times for the BD is 20 seconds. When the set is booted, it takes a little long time to loading the OS program.
6-3. Ethernet Port
What is the purpose of the ethernet port on the BD Player?
NO
This is used for the unit to access a network dealing with interactive BD movie menu. BD Player can support BD2.0 so that network function is active in the BD disc. Also, BD Player can support VOD service such as Netflix. (USA only)
Why is not the item downloaded through the network?
NO
Make sure the customer insert the LAN cable into the Ethernet jack. Make sure the network is active. If it is active, the disc may have a problem. If not active, see the network section of OM.
6-4. Firmware Update Availability

Yes, firmware updates are available at http://us.lgservice.com that address some playback issues with movies. Go to device drivers and click on DVD&VIDEO&SET-TOP. The firmware updates are available there. Advise the customer to download the firmware and unzip the file. Also, firmware updates are done by network. Select Home Menu -> Setup -> Others -> Software update menu.
Is there a firmware update available for the BD Player?
NO
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7. NETFLIX
7-1. Network Setup (By connecting the unit to broadband Internet, you can use Netflix function)
NO
Connect the players LAN port to the corresponding port on your Modem Router using a LAN cable. Use a commercially available straight LAN cable (Category 5/CAT5 or better with RJ45 connector)
Check the Network Connection
YES
If there is a DHCP (Dynamic Host Configuration Protocol) server on the local area network (LAN), this player will automatically be allocated an IP address. If there is no DHCP server on the network and you want to set the IP address manually, select [Static IP] then set the [IP Address], [Subnet Mask], [Gateway] and [DNS Server] using [IP Setting] option
Configuration Network Settings
NO
YES
Checking Network Configuration
NO
Select [NETWORK] on the [Setup] menu. And then Select [IP Mode] option on the [NETWORK] menu. And then Check the Network status indicator changes according to Network configuration.
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7-2. Activation Activating the unit establishes a connection between the unit and Netflix account
Netflix member?
NO
Visit www.netflix.com/LG for your free trial. After finishing to join the Netflix, select the [activate] then press ENTER
YES
Wait for the activation screen to appear on your TV screen. On your computer, visit www.netflix.com/activate If necessary, enter your Sign in Name and Password to log into your account. Enter the activation code that appears on your TV screen.
Entering the activation code
NO
YES
Congratulations screen appears?
NO
Select [get an new code] for retry, Enter the activation code again on the activation site www.netflix.com/activate
7-3. Adding Movie to your player
Instant Queue is not empty?
NO
Visit the Netflix website www.netflix.com on your computer. If necessary, enter your Sign in Name and Password to log into your account. Click [Watch Instantly] tab. When you find a movie or show you want to watch, point your cursor at the [Add/Play] button to reveal additional options, and then click [Add to Instant Queue].
YES
You can add up to 500 titles to your instant Queue, however, we recommend adding 50 or less movies, so that can easily find what you want to watch.
Instant Queue titles < 500 titles
NO
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7-4. ESN (Electronic Serial Number) Validation (Select [OTHERS] on the [Setup] menu. And then Select [Netflix] on the [OTHERS] menu. And then Check [Netflix ESN].)
Does it begin with LGE-XXXXX- followed by 8digit ?

Example ) BD572 : LGE-BD572BD592 : LGE-BD592BD561 : LGE-BD561HB905 : LGE-HB905HB965 : LGE-HB965-
NO
If not, the set has a bad ESN (It should not happen) -> replace the player
YES Select [Streaming] on the [Home] menu.
Is it activated successfully?
NO
This means that ESN is valid.
YES
Is Netflix server ok?
NO
If Netflix Server is dead, activation fails even if the ESN is valid.
YES
Netflix server is ok, but fails in activation.
NO
Call Netflix Customer Support and check that this ESN added to the Netflix DB
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7-5. Less Bandwidth and less resolution movie than expected The Quality indicator during movie retrieval corresponds to the following bandwidth requirements: 1.0 Mbps 1.5 Mbps 2.6 Mbps Best quality is 3.8 Mbps
Do you have adequate broadband connection speed
NO
We recommend a minimum connection speed of 1.5Mbps. For the best quality picture, a connection speed of 4.0Mbps is required.
YES NO
Do not have any other online activity on your network
Your connection may be affected by other activity on your network, such as online gaming, file sharing or other video streaming.
YES
You can test your bandwidth at one of these sites: http://www.speakeasy.net/speedtest/ http://www.speedtest.net/ If you are getting less bandwidth than expected, you should contact your ISP to troubleshoot.
Test your bandwidth
NO
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7-6. Errors from Netflix server Following operations could be abnormal if Netflix server is dead Activation Queue retrieving Movie playback Category list
Is it activated successfully?
NO
If Netflix NCCP server is dead, it fails in activating even if ESN is valid,
YES NO
Does it fail to retrieve queue data? (Title List)
Network is setup correctly but it fails in retrieving the queue list, then the Netflix NCCP server is dead.
YES
It retrieves queue data, but fails to playback.
NO
Netflix NCCP server is alive, but Netflix streaming server is dead.
YES NO
If playback is ok, then move to category list and choose one.
Netflix NCCP server/ Streaming server is alive, but Web API server is dead.
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8. YouTube
8-1.Frequent buffering happens while playing videos. Network Condition Meter indicate current network speed between BD Player and YouTube stream server. To play videos without buffering, Network Condition Meter should have more than 3 Bars.
Do you have adequate broadband connection speed?
NO
We recommend a minimum connection speed of 1.5Mbps. For the best quality picture, a connection speed of 4.0Mbps is required.
YES NO
Do not have any Other online activity on your network?
YES
You can test your bandwidth at one of these sites: http://www.speakeasy.net/speedtest/http://www.speedtest.net/ If you are getting less bandwidth than expected, you should contact your ISP to troubleshoot.
Test your bandwidth
NO
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9. CINEMANOW
9-1. Entering the Cienmanow Function. (Before using the Cinemanow function, it guides a user network status)
Does It connect to internet?
NO
To enter cinemanow mode, it try to check internet connection. If failed, it displays the popup message to the user. User can move to [Home] menu or [Network setting] menu as our guideline.
Check the network speed?
NO
If success, it check the network speed from cinemanow server. We recommend a minimum connection speed of 700kbps for playing titles. If the result of speed check is lower than 700kbps, it displays the warning message to user.
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9-2. Activation (To rent or buy titles, a user must activate the player, Activating the unit establishes a connection between the unit and Cinemanow account)
Request activation code
NO
Visit www.cinemanow.com/activate If you are not member of cinemanow, press Get started button to join the cinemanow. if you are member, sign in.
Step 2 To get the activation code, move to bottom of this page and press Continue A user could change his information though this page. (Payment Information, Adult Access Restrictions)
Step 3 You can see the 5 digite code. This code only used onetime and is valid within 24 hours.
Entering the activation code
NO
If success, Success, Your CinemaNow-ready device is now activated. is displayed.
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9-3. Purchase titles (To watch the stream video, you should browse and buy titles at the player.)
Select the title that you want
NO
To rent a title is more cheaper than buy, but it only available 24 hour period, starting from the first time they are played.
YES
Check the user billing info
NO
It checks the user billing information and balance. If it is absent, Technical error occurs.
YES
Check the title already purchased
NO
If a user purchased the titles, It display the alarm message on the screen. It is not count that rental expired titles.
YES
Place order
NO
If a user have an enough balance, it is applied automatically.
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9-4. Less Bandwidth and less resolution movie than expected The Quality indicator during movie retrieval corresponds to the following bandwidth requirements: 1 box is 0.7 Mbps 2 boxs is 1.0 Mbps 3 boxs is 1.5 Mbps 4 boxs is 2.0 Mbps
Do you have adequate broadband connection speed
NO
We recommend a minimum connection speed of 0.7Mbps. If you have not enough speed, the unit displays proper message.
YES
Do not have any Other online activity on your network
NO
YES
You can test your bandwidth at one of these sites: http://www.speakeasy.net/speedtest/http://www.speedtest.net/ If you are getting less bandwidth than expected, you should contact your ISP to troubleshoot.
Test your bandwidth
NO
9-5. Play title restriction.

NO
A title can be played with one user id simultaneously.
When a user try to play this stream that is already streaming on another device, the unit displays error message.
A user meet an error code, when he try to playback.
NO
It will be supported by Cinemanow with that error code. It is not covered by LGE.
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9-6. Check your internet connection
Before starting cinemanow service, it is checked whether internet is connected or not, but during the network communication, it is detected that internet connection is closed. A user make it sure that internet connection is working.
# Check Internet Access
Cannot connect to the internet. Please make sure your internet connection is working properly, and that your device is setup properly
9-7. Cannot connect to CinemaNow Server.
Even though there is no problem at our internet connection, but we still fail to connect Cinemanow Server. It will be solved by Cinemanow.
# Cinemanow Support
CinemaNow has encountered a Technical problem. Please retry. If the problem persists, please contact CinemaNow customer support at www.cinemanow.com/support (Cannot connect to CinemaNow Server)
9-8. TimeOut
It happens that server response does not finished within 30 seconds. However there is no error at internet connection and cinemanow server. It is due to network congestion, so a user can retry it just a few minute later. Still a user have problem, Check internet speed with this url http://www.speakeasy.net/speedtest/ http://www.speedtest.net/ Andmore, to improvement, contact your ISP.
# Network Congestion
Cannot connect to CinemaNow service at this time. Please try again in a few moments.
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9-9. CinemaNow Support
It occurs all our application runs well, but it received unexpected result from cinemanow server. In this case,we print error code from cinemanow server, a user can serve from cinemanow support pages, www.cinemanow.com/help. This can not be handled by LGE.
# Cinemanow Support
CinemaNow has encountered a Technical problem. Please retry. If the problem persists, please contact CinemaNow customer support at www.cinemanow.com/support (code [insert error code # here])
9-10. Other Network Error

If your internet environment is not enough to serve Cinemanow feature, Our application uses TCP/IP network connection, with these port 80(HTTP), 443(SSL) and NTP(123). One of these service is blocked, we cant support our service. A user can consult ISP or IT manager. Still you have a problem, LG examine it for the detail reason.
# Connectivity Problem
There is a problem with your connection. Please make sure your internet connection is working properly.
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10. HOME LINK
10-1. What is Home link?
Home link is a Media File Sharing Function. User can play most of media les in my PC or my NAS ( Network Attached Storage ). General DLNA compatible server shares Media Files on local network. To connect DLNA server, user must have PC with DLNA server program or NAS with DLNA server certied. LG gives Home link bundle SW disc(PC DLNA Program for Windows). Another way is to use just le sharing method, this is based on the standard of CIFS (Common Internet File System). User dont need any program, just set folder sharing on your PC. Home link server search menu can search user-shared folders. Home link support this media: JPG,PNG,MP3,WMA,PCM,MPEG1,2,DivX(subtitle support),XviD,MKV,MP4 Other DLNA Servers: Nero Media home, Cyberlink server, Twonky, Window Media Player11, QNAP NAS etc. Restrictions: 1. PC and BD Player must be connected in one access point. 2. Anti-Virus program may block media sharing. Before installing SW, stop the Anti-Virus program. 3. LG bundle disc program is Essential program supported by Nero.Inc. 4. Media types support is variable by each DLNA server. 5. DivX subtitle is supported by LG bundle disc only.
10-2. What is Home link Feature?

Home link is composed of the screens of selecting server, browsing files, playing video, playing audio, playing photo. You can move up, down, left, right and select in file browser.
Home link menu
Select Server
File Browsing
Video Playing
Photo slide show
Music Playing
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10-3. How can I connect network?
External Internet
AP Network Connection
AV Connection
DLNA Servers or NAS Share Folder
DLNA Server Software or PC Share Folder
DLNA/CIFS File Sharing Range

In home network, Access Point is connected to PC, NAS, BD player, etc. Home link operation is guaranteed within only one Access Point. Only in this case you can play your media normally.
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10-4. How can I Install PC bundle program for DLNA?
Check your network
PC and BD Player are connected to one access point. Check Setup -> Network Status, is it connected normally?
Install PC Bundle SW
Insert bundle CD in your PC and install program. PC Server adds Firewall Exception of nero mdeia server automatically.
Share your media files
Add/Remove PC media folder in share item.
Check Network Item
You can check wired or wireless network.
Check Start Server
Check Start Server button.
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10-5. How can I Share new files and folders using DLNA?
Add new files and folders
1. Double-click the Nero MediaHome 4 Essentials icon on the desktop tray. 2. Click [Network] icon on the left and define your network name in the [Network name] field. The Network name you enter will be recognized by your player. 3. Click [Shares] icon on the left. 4. Click [Local Folders] tab on the [Shared] screen. 5. Click [Add] icon to open the [Browse Folder] window. 6. Select the folder containing the files you want to share. The selected folder is added to the list of shared folders. 7. Click [Start Server] icon to start the server.
Shared folders or files are not displayed on the player
1.Click the folder on the [Local Folders] tab and click [Rescan Folder] at the [More] button. 2.If you want more information, see Help menu. Visit the www.nero.comfor more information and software tools.
10-6. How many DivX subtitle is supported?

1. Check the subtitle file name. The subtitle file name must match the video file name. For example, the following files will be accepted as subtiles for a given movie. Time_Machine.avi --------video Time_Machine.srt --------subtitle Time_Machine.sub -------subtitle Time_Machine.smi -------subtitle 2. Check the subtitle file size. The file size is limited 2Mbytes. 3. Check the subtitle format. Supported subtitle format is as below. SubRip(.srt/.txt), SAMI(.smi), Substation Alpha (.ssa/.txt), MicroDVD (.sub/.txt), Subtitle System(.txt), Vobsub(.sub/.idx)
Cannot display subtitle
1. Display priority : If there are several subtitle files in a folder, display priority is this. one more subtitle files Priority File extension High .smi .idx .sub .srt .txt Low .ssa
For example, if there are Time_Machine.smi and Time_Machine.srt in a folder, Time_Machine.smi will be displayed.
2-42

10-7. Network Error case
No Server Found
1. Check unit Network Status 2. Check the server and BD Player are connected to same access pointer. 3. Check server turn on.
1.Check Server status 2.if Server is ok, retry to conect server Network Error, Congestion Error Network Busy Error 3.if server has no response, restart server 4.if Computer has no response, restart computer. 5.If congestion error or network busy error is occurred repeatedly, 5.1 Turn off other devices that is connected to access point. 5.2 Restart Router
Access Deny
1.Check if Nero is set with access deny. Nero Server -> device (left menu) -> select devices -> change Access Control -> set Access Allow
2-43

10-8. Video Media Error case
1. 2. 3. 4. Check your share folders on the media server program in the PC. Find file you want to play. Check that file extension is avi, mpg, mpeg. Even if the file extension is avi, mpg or mpeg, the file may be not avi, mpg or mpeg internally.
Cannot play this file
Not Supported Video Codec
1. Check your share folders on the media server program in the PC. 2. Find the file you want to play. 3. Check video codec of the file is DIVX3.xx, DIVX4.xx, DIVX5.xx,XVID, DIVX6.xx(Standard playback only), DIVX-HD, MPEG1 System Stream, Mpeg2 Program Stream, Mpeg2 Transport Stream. This is supported.
Not Supported Audio Codec
1. Check your share folders on the media server program in the PC. 2. Find the file you want to play. 3. Check audio codec of the file is Dolby Digital, DTS, MP3, WMA, AAC, AC3, MPEG Layer 1 or Layer 2. This is supported. 4. Not all the WMA and AAC Audio format is compatible. 5. Check the file are recorded with GMC or Qpel. This is not supported.
Unknown Video Format
1. Check your share folders on the media server program on the PC 2. Find the file you want to play 3. The file that video codec and audio codec are not playable on the set is displayed with this pop-up message 4. Check that the file is playable in the PC. 5. Even if the file might be playable in the PC, this may be not supported by our set.
2-44

10-9. I can not find Nero media server
1.Local Area Network Should be connected
Check Unit Network Statu
1.Check that computers IP Address subset is same with players. (ex, Unit 192.168.1.15, computer 192.168.1.xxx )
Check PC Network status
1.Check Network Interface. Network -> Network Interface 2. If it is wired connected, check wired network interface if it is wireless connected, check wireless network interface. 3. Start Server
Check Nero SW
2-45

10-10. Movie Playability Error Case
1. Check video codec : ResumeStop/Search/Marker are not supported when the video codec is MPEG1 ResumeStop/Search/Marker are not supported 2. Check AVI file structure : A AVI file without index table does not support ResumeStop/Search/Marker 3. Change DLNA server : ResumeStop/Search/Marker is depended on DLNA Server ability. Please use Bundle Nero Server.
1. Check video codec : Scan are not supported when the video codec is MPEG1, MPEG2 PS/TS Scan is not supported 2. Check AVI file structure : A AVI file without index table supports only 2 step scan.
10-11. PC Requirements
1. OS Requirements : Windows XP (Service Pack 2 or higher), Windows Vista (no Service Pack required) 2. PC Requirements : 1.2 GHz Intel Pentium III or AMD Sempron 2200+ processors 3. Network Requirements : 100 Mb Ethernet, WLAN (IEEE 802.11b/g/n) 4. Detail Reference of File Share Settings : If you use Windows XP or Windows Vista, visit link below for more information on file share settings Windows XP: http://support.microsoft.com/kb/304040 Windows Vista: http://support.microsoft.com/kb/961498
What is PC/OS Requirements?
Dont support another OS like Mac OS?
Some Mac OS may be supported. But, We dont guarantee PC sharing service on another OS.
2-46

10-12. Folder Sharing in Windows XP
1. Right-click the appropriate folder > Click Sharing and Security... > As shown below [picture 1] and [picture 2], Properties window is shown. Properties window is changed as shown below [Picture 1] and [Picture 2] with check [Use simple le sharing] in [Tools]-[Folder options]-[View] but available to set sharing with check or not.
[Picture 1]
[Picture 2]
[Picture 3]
2. After Check and set sharing as shown above [Picture 1] and [Picture 2], there is an icon of a hand holding the shared folder.
3. PC with shared folder and Unit are connected to same router. If user select Home link, user can use CIFS Feature. (After selecting folder, usage is same as DLNAs)
2-47

10-13. Folder Sharing in Windows Vista
1. By default, folder sharing process is same as Windows XP. 2. The other things is the menu as shown below picture and Remember to release Password-protected sharing option.
In control panel > Network and Sharing Center > Password-protected sharing > Release Password-protected sharing
2-48

10-14. No Server Found
1. Check Computer Turn On 2. Check Computer is same network router. 3. Try Rescanning Button (Blue Button) No Server Found (No Server icon At server Menu) 4. Then if Server is not found at Server Menu, Check Network property. Start -> Network Environment (right click)->Property -> Local Area Network (right click) -> Property 5. Check Microsoft Network Client is Checked 6. Disable Anti virus SW.
Must be Checked at Microsoft Network Client
2-49

10-15. I can not find shared folder on the Select a Server window
Check your Network Sharing
1. Check the network sharing is based on DLNA or CIFS - Server displayed on Select a Server has blue ball ( DLNA.
) is based on
If Network Sharing is DLNA?
1. Go to check your folder sharing on Item 10-5.
1. Check to clear guest password In control panel ->Users->Guest-> clear password 2. Check to clear Password-protected sharing option In control panel > Network and Sharing Center > Password-protected sharing > Release Password-protected sharing 3. Check to clear all Firewall option In control panel > Windows Firewall > Off 4. Check to stop AntiVirus Program
If Network Sharing is CIFS?
1. If OS is Window XP, go to check on Item10-12. If CIFS Sharing is right set? 2. If OS is Window Vista, go to check on Item10-13. 3. If OS is Others. Go and check OS supporting web site on your right OS.
2-50

10-16. User can go directly last used folder after power up. But it may happen not to go directly last used folder.
Cant find the used folder when you enter the Home link after Power On
Wait 5 or 6 second after displaying the Home Menu, then enter the My Media Menu (See the following figure) : If you enter the Home link during the background server search time, Unit cant find the used folder. Check the Server IP : If Server IP was changed (by DHCP or by Manually), Unit cant find the used folder
Booting 20 Sec.
Network Connection Server Search 3 Sec. 3 Sec.
Elapsed Time
Power ON
Home Menu Network Enter displayed Connect OSD My Media displayed f or a while Background Server Search Time Normal Operation
2-51

10-17. What do I input for requiring ID and Password?
When you share folder on your PC, you may share folder with user ID and Password. If its needed ID/Password for using the shared folder, you can enter ID/Password by using Keyboard menu. If you can not see folder contents, please check your PC folder sharing setup. Unit can remember 50 ID/Password.
Home Menu
DLNA and CIFS features are together in Home Link menu. DLNA and CIFS actions Look & Feel are same.
DLNA CIFS
Select a DLNA Server
Select a CIFS Folder
ID/Password Keyboard
DLNA/CIFS Network Playback
ID / Password Certification
2-52

11. WIRELESS NETWORK SETUP
11-1. Basic Guidance for wireless network troubles.
Expectable Causes
1. BD-Player maybe do not receive the radio frequency signal interrupted by different obstacle. The obstacle can be walls, objects, and the other wireless device. Or the distance between AP and BD-Player can be the interrupting. 2. Just after change the AP conguration, the changed conguration (SSID, channel..) does not be applied in AP. It can be also cause of wireless network malfunctions. 3. The wireless part in BD-Player is located on front panel of the product. If, therefore, BD-Player is placed in narrow space, something like a TV cabinet it maybe not receive the radio frequency signal normally. 4. The wrong conguration of AP.
Possible Solutions
1. It is good that BD-Player is placed around AP as close as possible. If the signal strength bar of AP like picture, move the AP close to BD-Player around. 2. Clear away the obstacles around BD-Player. 3. If APs location is far from BD-Player, make move the APs height of location. For instance, above shelf. 4. Check that APs congurations are set normally. (Please refer to the next sheet for various troubles)
2-53

11-2. When no Access Points or SSID after access point searching
Possible Solutions (By router conguration change)

1. Check that country setup of AP. The country setup should be set in each country. 2. Check frequency band using now. The BD-Player can operate in 2.4GHz band not 5GHz. 3. Check channel of band frequency. Available channel is different in each country. For example, - U.S , Canada : 1ch~11ch - Korea, Europe : 1ch~13ch - Japan : 1ch~14ch 4. Check the broadcasting SSID function of AP, make it enable. 5. If the result of the above check items is not valid, try the below process. Check whether wireless router radio is enabled or not
If not working
Check whether SSID broadcast is enabled or not

If not working
Power off AP and on, then restart AP

If not working
Change channel setup Ex) 1ch > 6ch >11ch

If not working
Change channel setup again Ex) 11ch > auto

If not working
Reset AP to be factory initial status

If not working
Move BD-Player to AP around
2-54

11-3. When access point connection failed.
Expectable Causes
1. A wrong security key. 2. Interference between BD-Player and router. 3. Some obstacles like walls, long distance or another wireless device.
Possible Solutions
1. Follow the basic guidance of previous page. 2. If not effect, try the below process

If not working
Change from current security mode to No-security mode

If not working

If not working
Retry to setup wireless network connection

If not working
2-55

11-4. When wireless dynamic IP is not set.
Expectable Causes
1. Interference between BD-Player and router. 2. Wrong conguration of IP address of AP.
Possible Solutions
1. AP should be used as DHCP server. Check whether DHCP server of AP is activated or not.

If not working

If not working
Retry to setup wireless network connection

If not working
2-56

11-5. When only the WAN is not connected
Expectable Causes
1. Some problems between AP(router) and ISP(Internet Service Provider) 2. Simple Data Packet Error by Interference between BD-Player and router.
Possible Solutions
1. Conrm if there are no troubles home local internet line by PC. 2. Some ISP need their own unique DNS address. If it is, the DNS address should be set in AP. 3. If not effect, try the below process Confirm WAN of AP is set as dynamic host configuration protocol, DHCP
If not working

If not working

If not working
Retry to setup wireless network connection at the beginning

If not working

If not working
Make APs MAC same with PCs. Its possible by using MAC-Clone function of AP
2-57

11-6. When both WAN and LAN are not connected in the connection status
Retry wireless network setup at the beginning

If not working
Retry wireless network setup at the beginning

If not working
Confirm if there are no troubles home local internet line by PC.

If not working
2-58

11-7. When Push Button is not working
Expectable Causes & Solutions of Push-Button is not detected

1. This BD-Players push button is same meaning of APs WPS-Button. To connect with push button function, user must push button of AP and push button of BD-Player. The inverse sequence is also ok. 2. In some AP(router), user must enable the WPS function in setup-menu. Then WPS-Push-Button function of AP is available.
Expectable Causes of WPS Time-Out

1. Each Push button of AP and BD-Player must be pushed in 120 seconds. 2. During 120 seconds just after APs push button is pushed, other device also can be connected with the AP by the devices push button.
Possible Solution
1. Try one more time from at the beginning of network connection. 2. Some AP does not support WPS Push Button function.
2-59

12. VUDU
12-1. Entering the Vudu. (Before using the Vudu function, it guides a user network status)
Does It connect to internet?
To enter cinemanow mode, it try to check internet connection. If failed, it displays the popup message to the user. User can move to [Home] menu or [Network setting] menu as our guideline.
12-2. Activation (To rent or buy titles, a user must activate the player, Activating the unit establishes a connection between the unit and Vudu account)
Press Buy tab in Movie Details
If you try to buy or rent a movie before activating your player, theactivation code appears on the screen. Note the activation code of your player.
Visit Vudu site and enter activation code.
On your computer, visit www.vudu.com/activation and enter theactivation code in the [Activation Code] fields and click [Activate Device].
Log into your account
Enter your [Email Address] and [password] to log into your account. If you are not a member of Vudu yet, click [Create an Account] to be a member.
Complete activation
If the activation is successfully done on your player, press ENTER to complete the activation.
2-60

12-3. Purchasing titles (To watch the stream video, you should browse and buy titles at the player.)
Select the title and Select [Buy] tab in Movie Details
Rental videos are available for up to 30 days. Once you start to play the movie, your viewing period is initiated. Viewing periods differ by movie, but are typically either 24 or 48 hours. You may watch the movie as many times as you like within that time period.
Select quality level
Vudu offers you a free 2-minute preview of any movie. By watching the preview, you can also determine which quality level (HDX, HD or SD) best suits your available network bandwidth prior to renting a movie.
Check the title already purchased.
If a user purchased the titles, It display the alarm message on the screen. In My Vudu, users can see the rented or purchased titles
2-61

12-4. Less Bandwidth and less resolution movie than expected
Switching movie quality level
While playing a movie, press ENTER or DISPLAY to show the movie info bar, and then use b B to select a movie quality level (HDX, HD or SD) and press ENTER to confirm.
Switching Quality level dialog
This dialog will show up the 4th time playback needs to be paused because of buffering. Users can select a lower quality level and fewer buffering would occur.
12-5. Check your internet connection
Before starting Vudu service, it is checked whether internet is connected or not, but during the network communication, it is detected that internet connection is closed. A user make it sure that internet connection is working.
# Check Internet Access
Cannot connect to the internet. Please make sure your internet connection is working properly, and that your device is setup properly
2-62

13. PICASA
13-1. Create Picasa Web Albums Account
Dont have a Picasa Web Albums account?
Visit piccasaweb.google.com and click the Create an Account >> button. You can get 1GB of free storage which can store about 4,000 pictures.
13-2. No Image Icon
What is No Image?
No Image icon can appear on thumbnail list or full picture screen. No Image means that the meta data of the image is still at the database server but the content has been removed because it violates Googles Terms of Service.
13-3. Network Congestion

There may be network congestion pop-up appears when the network is too slow to service the Picasa Web Albums. We try the service API and image request until it successes but if every request fails for 1 minutes then we show the pop-up and return to the Netcast home menu.
When does the There may be network congestion pop-up appears?
2-63

14. PANDORA
14-1. Pandora Initial Network Error Policy
Pandora Start
Is Ethernet cable connected?
No Yes
Does DNS query successes?

No
Yes
Does startup query successes from Pandora server?

No
Yes
Check Ethernet cable Pop - up
No
Is Ethernet cable connected?
Yes
Check network setting Pop- up
Enjoy Music
2-64

14-2. Pandora Initial Network Error Policy
A1.
Pandora Start
A1 : Loading Screen A2 : Checking Account A3 : Activation Page B1 : Sign- In Screen B2 : Username list Screen C : Create Station Screen D : Station List and Player Screen
First tim e listener
First time listener or Previous listener ?

No
Previous listener
At least 1 station * Return to last station played
A2.
Pandora account ?
Station
Without station
A3. B1.
Yes
C.
D.
Sign - In ID / Password Virtual Keyboard
Activation Activation Code Activation URL
Create Station Search Virtual Keyboard OK
Station & Song List
B2.
Sign -out
Sign - in (Username list)
New usernam e select
New Username ?
Usernam e select
2-65

14-3. Player Buffering Policy
When does the "Buffering" pop-up appears?

If there is no more data to play at the buffer. The buffer can store about 90 seconds of music data.
How much data is buffered?

- At the begging of music, 1) If the network is faster than 128Kbps, buffers 16Kbytes of music data and start playing. 2) If the network is slower than 128Kbps, buffers 96Kbytes of music data and start playing. - After playing music, 1) Until the buffer is full. 2) When the buffer goes empty, buffers 15 seconds of music data and then restart playing.
When does the "There may be network congestion" pop-up appears?

1) If the buffering continues for 1 minutes. 2) If the buffering pop-up appears more than 5 times in the same music.
2-66

15. ACCUWEATHER
15-1. The Request cannot be processed
Is The Request cannot be processed. message displayed?
There may be network congestions. Please retry it 2 or 3 more times. If it is Home menu, no data will be displayed. If it is Favorite City menu, it will return to the favorite city list.
Although you did retry 2~3 times, same symptom occurs?
Network is not setup correctly. Please check the network status.
2-67
ELECTRICAL TROUBLESHOOTING GUIDE

1. SMPS BOARD
No power
Check the AC line pattern
NO
Connect the open line
YES
Check fuse F900
NO
Replace F900
YES
Check BD901 + to - pin impedance
Low impedance: Replace IC920, BD901
Check C955 voltage (3.5 V)
NO
Check SMPS second part lines short
YES NO
Check FR950 open
Replace FR950
Check C951 voltage (25 V ~ 27 V)
Replace PC903, IC950
YES
Check around IC920s components (Short, Open)
Replace SMPS board
No sound
Check C951 voltage (25 V ~ 27 V)
NO
Check no power list, AC input voltage
YES
Check CN902 pin5, 6 voltage (25 V ~ 27 V)
NO
Check AMP module short
YES
Replace SMPS board
2-68

2. POWER KEY BOARD
POWER cord insert
When you press power key, WELCOME display ok?
NO
Check Power Key board
YES
Power key board ok
2-69

3. FRONT BOARD
Power on
WELCOME WAIT Display on VFD ok?
NO
CN301 cable connection ok?
NO
Connect 16p FFC cable
YES
CN301 pin1, 2, 3, 5, 6 power ok?
NO
Check SMPS board
YES
CN301 pin7~11 data signal ok?
NO
YES
Check MAIN board
YES
Digitron (DIG301) ok?
NO
Replace DIG301
When you press the volume key, count is change?
NO
CN303 pin2 signal ok?
NO
Connect CN303
YES YES
Check MAIN board
FRONT board ok
2-70

4. NO AUDIO CHECK
CD/DVD/BD Disc or USB play AUX function
YES
IC511 pin4, 6, 8, 17 I2S input signal ok?
YES NO
Check IC500 IC200 pin7, 8 audio L/R ok?
NO
Check JK251
YES
IC511 pin1 LOW signal?
YES NO
B
Check Micom IC (IC101)
YES
IC511 pin3, 12,14,16 I2S output signal ok?
NO
Check IC511
YES
A
PORTABLE function
OPTICAL function
YES
IC200 pin9, 10 audio L/R ok?
YES NO
Check JK302 IC201 pin1, 6 audio signal ok?
NO
Check JK702, JK703
YES
B C
YES
2-71

IPOD function TUNER Function
YES
IPOD B/D JK299 pin21, 22, audio L/R ok?
YES NO
IC200 pin11,12 audio L/R ok?
NO
Check IPOD connection or JK299
Check Tuner (TUN01) and Antenna connection
YES B
IC200 pin42, 43, 44 I2S clock ok?
YES
IC200 pin23, 24 audio signal ok?
NO
Check IC201 and X200
NO
Check IC203
YES
IC200 pin41 I2S output signal ok?
NO
Check IC200
YES
B
YES C
IC205 pin2, 4, 6, 8 I2S input signal ok?
NO
Check IC201 and X200
YES
NO
Check Micom (IC101)
YES
IC205 pin12, 14,16,18 I2S output signal ok?
NO
Check IC205
YES A
IC205 pin4, 6, 8 I2S input signal ok?
NO
Check IC401, IC402 and X400
YES
IC602, IC603 audio output signal ok?
NO
Check IC602 and IC603
YES
IC605, 606, 607 audio output signal ok?
NO
Check IC605, 606, 607
YES
AMP B/D CN401 pin7, 8, 10, 11, 13, 14 signal ok?
NO
Check 20p FFC cable and CN401 connection
YES
Check AMP IC output stage and JK701
2-72

5. NO VIDEO CHECK
CVBS video out
IC250 pin6 video signal ok?
NO
Check IC500
YES
NO
NO
Check Micom (IC101)
YES YES
Check IC250
NO
Check IC253
YES
Check JK251
2-73

CVBS video out (IPOD video)
iPOD B/D JK299 pin17 video signal ok?
NO
Check IPOD connection or JK299
YES
MAIN B/D IC254 pin4 ok?
NO
Check 26p FFC cable and connection
YES
NO
Check IC254
YES
NO
IC250 pin1 HIGH signal?
NO
Check Micom (IC101)
YES YES
Check IC250
NO
Check IC253
YES
Check JK251
2-74

6. HDMI NO AUDIO/VIDEO CHECK
HDMI OUT function
JK803 pin1,3, 4,6,7,9,10,12 TMDS Data signal ok?
YES
Check JK803 and HDMI cable connection
NO
JK803 soldering ok?
NO
Resolder JK803
YES
IC500 TMDS Data(R881~R888) signal ok?
NO
Check IC500
2-75
WAVEFORMS
1. SYSTEM PART-1 (X-TAL) 1
1
IC500
X500, 27 MHz
2
2
IC101
X101, 20 MHz
3
3
X200, 24.57 MHz 2-76
2. SYSTEM PART-2 (DDR3 MEMORY) 4
DDR3_BA0
DDR3_nWE
DDR3_nCAS 2-77
DDR3_CLK01_P
3. VIDEO PART (100% FULL COLOR-BAR) 8
COMPOSITE
2-78
4. HDMI PART
9 10 11
12
10
HPD_TX
DDC_SDA
11
12
DDC_SCL
TXC+
2-79
5. MICOM AND MPEG I/F PART 13
15
BCM_nRESET
14
13
14
MICOM_UART_RX2
15
MICOM_UART_TX2 2-80
WIRING DIAGRAM
CN701
Harness 2P
FAN
AMP
CN703
CN702 CN702
FFC 20P CN401
PN900
CN903
MAIN
SCN701 CN251
Harness 6P Harness 6P
SMPS
FFC 16P CN502
CN902
CN250
FFC 45P CN253
FFC 16P
CN301
Harness 3P CN302 CN303
KEY
LOADER(HL-08P)
FRONT
Harness 8P CN304
USB & JACK
2-81
2-82
BLOCK DIAGRAM
1. MAIN BLOCK DIAGRAM
12C(1)
3.3/5 V
3.3 V
2ch ADC (CS5346)
24.576 MHz
SPI(1) 12C(1)
1.2/3.3 V
3.3 V 3.3 V
FL/FR(2ch) +7 V
MC4580
25/32/12 V
i-pod Aux Portable Tuner Optical1
NJM2794
I2S
DIR CS8422
Audio DSP CS495313

- Decoding - Processing Sound Effect Bass Management ChDelay AV sync Downmix
SDRAM Flash
3.3 V
DAC CS4353
TAS5613
WF(1ch) (D0/D2)
LPF
TAS5613
SPDIF Optical2 EPHY_TDP/N EPHY_RDP/N SPDIF
I2S(2/1ch)
DAC CS4353
MC4580
Ethernet
McASP0 Rx
I2S 3.3 V
12C(1)
ACTIVE SUB WOOFER

KEY 3.3V_M
USB
D+,D-,5 V
74ALVC244
UART I2S
74ALVC244
3.3 V
244_ CTRL1, CTRL3
EEPROM I2C
E2P ROM 3.3V_M
MICOM
NEC 100P
To MD 45/16p FFC
A/B/C/D/E/F/G/H/RF TRD, FOD SLD, SPD Motor Driver(7ch) TILT, LOAD 5V
BCM7630
1.2/1.5/3.3 V
20MHZ 27MHZ DDR3 X3 (512MB) NAND (128MB) CP Chip

1.5 V
SPI(2)
VFD CIG Type
DCDC Block
3.3 V 1.5 V 1.2 V DC-DC
MP2208
VCC_12 V
OPU
(R2A30234SP)
3.3 V
MD
5V
3.3 V
DC-DC
Motor Driver(2ch) LB1848M
CD/LD
TMDS HPD,DDC_DAT,CLK
HDMI_out
MP8706
VCC_5.6 VA DCDC
CVBS/iPOD
MM1225 Video SW
MP2305
THS7314
Video Drive
Composite out
2-83
2-84
CIRCUIT DIAGRAMS
IMPORTANT SAFETY NOTICE WHEN SERVICING THIS CHASSIS, UNDER NO CIRCUMSTANCES SHOULD THE ORIGINAL DESIGN BE MODIFIED OR ALTERED WITH OUT PERMISSION FROM THE LG CORPORATION. ALL COMPONENTS SHOULD BE REPLACED ONLY WITH TYPES IDENTICAL TO THOSE IN THE ORIGINAL CIRCUIT.
1. SMPS - POWER CIRCUIT DIAGRAM

12
SPECIAL COMPONENTS ARE SHADED ON THE NOTE : SCHEMATIC FOR EASY IDENTIFICATION. 1. Shaded( ) parts are critical for safety. Replace only THIS CIRCUIT DIAGRAM MAY OCCASIONALLY with specified part number. DIFFER FROM THE ACTUAL CIRCUIT USED. THIS 2. Voltages are DC-measured with a digital voltmeter WAY, IMPLEMENTATION OF THE LATEST SAFETY during Play mode. AND PERFORMANCE IMPROVEMENT CHANGES INTO THE SET IS NOT DELAYED UNTIL THE NEW SERVICE LITERATURE IS PRINTED.
No Power
BD901 is Defective
11
10
No P-SENS
D951 is Defective
9
No P-SENS
FR950 is Defective
No Power
IC920 is Defective
No Power
D950 is Defective
4
No Power
F901 is Defective
3
No Power
PC903 is Defective
2
NOTES)
Symbol denotes AC ground. Symbol denotes DC chassis ground.
NOTES)
NOTES) NOTES) NOTES) NOTES)
Warning Parts that are shaded are critical with respect to risk of fire or electricial shock.
NOTES)
CAUTION Danger if fuse is incorrectly replaced. Replace only with the type identical to fuse rating and(or) model name described in main label.
SMPS EBY60731901 Rev 7.1 2010.02.01

I J K L M N O P Q R S T
2-85
2-86
2. MAIN - CPU1 CIRCUIT DIAGRAM

12
1
11
10
: WAVEFORM NUMBER
CPU BLOCK_1 EBY60750701(#2) Rev 7.1 2010. 02. 01

C D E F G H I J K L M N O P Q R S T
2-87
2-88
3. MAIN - CPU2 CIRCUIT DIAGRAM

12
11
10
5
6
: WAVEFORM NUMBER
CPU BLOCK_2 EBY60750701(#3) Rev 7.1 2010.02.01

2-89
2-90
4. MAIN - DDR3, NAND, CP CIRCUIT DIAGRAM

12
11
10
DDR3, NAND, CP EBY60750701(#4) Rev 7.1 2010.02.01

A B C D E F G H I J K L M N O P Q R S T
2-91
2-92
5. MAIN - FRONT END CIRCUIT DIAGRAM

12
11
10
F/E BLOCK EBY60750701(#5) Rev 7.1 2010.02.01

2-93
2-94
6. MAIN - MICOM CIRCUIT DIAGRAM

12
11
10
15
14
13
: WAVEFORM NUMBER
MICOM BLOCK EBY60750701(#6) Rev 7.1 2010.02.01

2-95
2-96
7. MAIN - HDMI CIRCUIT DIAGRAM

12
11
10
9
5
10
11
12
: WAVEFORM NUMBER
HDMI JACK BLOCK EBY60750701(#7) Rev 7.1 2010.02.01

2-97
2-98
8. MAIN - ADC, DIR CIRCUIT DIAGRAM

12
11
10
: WAVEFORM NUMBER
ADC/DIR BLOCK EBY60750701(#8) Rev 7.1 2010.02.01

2-99
2-100
9. MAIN - DSP CIRCUIT DIAGRAM

12
11
10
DSP BLOCK EBY60750701(#9) Rev 7.1 2010.02.01

2-101
2-102
10. MAIN - POWER CIRCUIT DIAGRAM

12
11
10
POWER BLOCK EBY60750701(#10) Rev 7.1 2010.02.01

2-103
2-104
11. MAIN - I/O CIRCUIT DIAGRAM

12
11
10
I/O BLOCK EBY60750701(#11) Rev 7.1 2010.02.01

2-105
2-106
12. DAC CIRCUIT DIAGRAM

12
11
10
DAC BLOCK EBY60750701(#12) Rev 7.1 2010.02.01

2-107
2-108
13. AMP CIRCUIT DIAGRAM

12
11
10
AMP BLOCK EBY60750801(#2) Rev 4.1 2010.02.01

2-109
2-110
14. FRONT CIRCUIT DIAGRAM

12 3
11
10
KEY BLOCK EBY60751001(#2) Rev 4.1 2010.02.01

A B C D E F G H I
VFD BLOCK EBY60750901(#2) Rev 4.3 2010.02.01

2-111
2-112
15. FRONT JACK CIRCUIT DIAGRAM

12
11
10
FRONT JACK BLOCK EBY60751101(#2) Rev 3.3 2010.02.01

2-113
2-114
CIRCUIT VOLTAGE CHART

1. ICS VOLTAGE
PART NO 1 2 3 4 5 6 7 8 9 10 11 LOCATION NO. NAME IC101 D78F1165 NEC IC102 IC103 IC104 IC105 IC150 IC151 IC152 IC153 IC154 IC200 PIN NUMBER 30 (EVDD1) 47 (AVREF1) 50 (AVREF0) 99 (VDD) 100 (EVDD0) M24C16-RMN6TP 16KBIT 8 S7127F_AUX 1 SI-8001FFE 1 SI-8008TMX 1 MP2208 5 10 (VIN) 8 (VCC) MP8706EN-C247-LF-Z 1 (VIN) 7 (VCC) MP8706EN-C247-LF-Z 1 (VIN) 7 (VCC) MP8706EN-C247-LF-Z 1 (VIN) 7 (VCC) LM39102D-ADJ 2 CS5346_ADC 5 (VLC) 36 (VLS) 46 (VD) 14 (VA) CS8422 3 (VA) 19 (VREG) 21 (VL) LM1117S-3.3V 3 (VIN) NJM2794RB2 3 (VREF) 4 (VDD) MM1507XNRE 3 (VCC) THS7314DR 4 (VS+) LM39102D-ADJ 2 CS495313 42 55 83 95 112 125 12 22 (VDD CORE) 50 62 73 89 100 120 8 28 (VDD I/O) 21 (VDDA PLL) EM639165TS-6G 1 3 9 14 27 43 49 (VDD) MX25L3205D 8 (VDD) LM1117_1.8V 3 (VIN) BCM7630 D1 K1 U1 A4 G4 N4 D7 K7 A10 G10 D13 (VDD33) J18 (AVDD33) AA21 (REG VDD33) B14 (OFE AVDD3P3) AB6 W7 T10 T13 W16 AB17 (VDD15) H8 J8 K8 L8 M8 N8 P8 R8 H9 J9 R9 H10 H11 R11 H12 R12 H13 R13 H14 J14 R14 H15 J15 K15 L15 M15 N15 P15 R15 (VDD12) R18 (PLLVDD12) T18 V20 (AVDD12) H18 (PLL AVDD12) B21 (OFE AVDD1P2ADCPLL) B20 (OFE AVDD1P2WOBBLE) A16 (OFE AVDD1P2SERVOADC) A19 (OFE AVDD1P2RFDPD) Y21 (OTP V2P5) Y22 (REG OUT 2P5) HY27UF082G2B-TPCB 12 37 (VCC) K4B2G1646B-HCH9 B2 D9 G7 K2 K8 N1 N9 R1 R9 (VDD) A1 A8 C1 C9 D2 E9 F1 H2 H9 (VDDQ) K4B1G0846E-HCH9 A2 A9 D7 G2 G8 K1 K9 M1 M9 (VDD) E9 E2 C1 B9 (VDDO) CP2.0B 5 (VCC) K4B1G0846E-HCH9 A2 A9 D7 G2 G8 K1 K9 M1 M9 (VDD) E9 E2 C1 B9 (VDDO) CS4353 3 (VL) 6 (VCP) 17 (VA) CS4353 3 (VL) 6 (VCP) 17 (VA) DRV603 9 (PVDD) DRV603 9 (PVDD) DRV603 9 (PVDD) R2A30234SP 5 22 26 (VM2) 32 (5VCC) SPEC. (V) 2.8~5.5 2.7~5.5 -0.5~15 1~40 1~40 3.0~16 3.0~6.0 4.5~20 1.05~5 4.5~20 1.05~5 4.5~20 1.05~5 2.25~16 3.13~ 5.25 3.13~3.47 4.75~5.25 3.135~3.465 1.71~5.25 0~15.0 3.8~4.8 4.3~13 4.5~13 3.0~5.5 2.25~16 1.71~1.89 3.13~3.46 3.13~3.46 2.7~3.6 2.7~3.6 0~15.0 VOLTAGE (V) 3.361 3.361 3.361 31.61 31.61 11.56 5.05 11.96 5.16 11.96 5.04 11.94 5.04 5.57 3.686 3.687 5.03 3.270 5.05 2.409 5.03 5.04 3.685 5.557 1.822 3.279 3.279 3.276 3.278 3.270 3.372 1.483 MAIN BOARD MAIN BOARD PART NO 35 36 37 38 39 40 LOCATION NO. SIC705 SIC706 SIC707 SIC710 IC701 IC702 NAME LB1848M LM358 LM1117S-ADJ LM29150-5.0 TAS5611 TAS5611 PIN NUMBER 1 (VCC) 8 (VCC) 3 (VIN) 1 (VIN) 25 26 (GVDD) 30 31 38 39 42 43 50 51 (PVDD) 25 26 (GVDD) 30 31 38 39 42 43 50 51 (PVDD) SPEC. (V) 2.5~7.5 3.0~32 0~15.0 2.3~26 -0.3~13.2 -0.3~69 -0.3~13.2 -0.3~69 VOLTAGE (V) 5.56 4.99 11.94 5.58 11.93 28.11 11.93 28.11
AMP BOARD
2. CAPACITORS VOLTAGE
PART NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 LOCATION NO. C150 C153 C155 C156 C157 C158 C159 C160 C162 C163 C204 C602 C624 C6C2 CA150 CA151 CA156 CA157 CA158 CA160 CA204 CA514 CA515 SCA701 SCA702 SCA703 SCA704 SCA709 C702 C706 C713 C746 C753 C774 C302 C306 C308 C324 SPEC. (F/V) 47/50 100/16 1000/6.3 10/16 10/16 47/50 100/16 470/16 47/50 47/50 100/16 10/16 10/16 10/16 100/16 100/16 100/16 100/16 100/16 220/16 220/6.3 22/16 22/16 100/16 100/16 100/16 220/16 22/16 220/16 10/16 1000/50 10/16 470/50 470/50 47/25 100/16 47/25 220/6.3 VOLTAGE (V) 28.11 3.362 3.22 2.138 4.14 28.11 11.95 11.96 28.11 28.11 3.686 3.686 3.686 3.686 11.95 1.513 5.05 3.322 5.58 5.57 1.891 1.485 1.485 8.17 11.94 4.99 5.58 4.99 11.22 11.93 28.11 11.93 28.11 28.11 3.06 3.273 2.224 3.273
12 13 14 15 16 17 18
IC201 IC202 IC203 IC250 IC253 IC299 IC401
MAIN BOARD
20 21 22 23
IC402 IC403 IC405 IC500
1.197
2.415 2.7~3.6 1.5 +/-0.075 1.5 +/-0.075 3.279 1.5 +/-0.075 3.13~3.47 3.13~3.47 3.0~5.5 3.0~5.5 3.0~5.5 7.0~13.2 4.5~5.5 3.326 1.484 1.484 3.326 1.484 3.326 3.326 3.686 3.686 3.686 12.04 5.56 AMP BOARD
24 25 26 27 28 29 30 31 32 33 34
IC501 IC502 IC503 IC508 IC509 IC602 IC603 IC605 IC606 IC607 SIC704
FRONT BOARD
2-115
2-116
PRINTED CIRCUIT BOARD DIAGRAMS

1. MAIN P.C.BOARD
(TOP VIEW)
2-117
2-118
MAIN P.C.BOARD
(BOTTOM VIEW)
2-119
2-120
2. SMPS P.C.BOARD
(TOP VIEW)
Warning Parts that are shaded are critical with respect to risk of fire or electrical shock.
EAX61557402 HB45E MP 100128
2-121
2-122
3. AMP P.C.BOARD
(TOP VIEW) (BOTTOM VIEW)
2-123
2-124
4. FRONT P.C.BOARD
(TOP VIEW) (BOTTOM VIEW)
2-125
2-126
5. FRONT JACK P.C.BOARD

(TOP VIEW)
(BOTTOM VIEW)
2-127
2-128
SECTION 3 CABINET & MAIN CHASSIS

CONTENTS
EXPLODED VIEWS ......................................................................................................................................... 3-3 1. CABINET AND MAIN FRAME SECTION ................................................................................................. 3-3 2. DECK MECHANISM SECTION (SBP-02B) .............................................................................................. 3-5 3. PACKING ACCESSORY SECTION ......................................................................................................... 3-7 4. SPEAKER SECTION ................................................................................................................................ 3-8
3-1
MEMO
3-2
EXPLODED VIEWS
1. CABINET AND MAIN FRAME SECTION

NOTES) THE EXCLAMATION POINT WITHIN AN
EQUILATERAL TRIANGLE IS INTENDED TO ALERT THE SERVICE PERSONNEL TO THE PRESENCE OF IMPORTANT SAFETY INFORMATION IN SERVICE LITERATURE.
A47 251L
F
250
SMPS CN902
E A
A45 468 A50
265 281
468
A46 468
F
CN703
465 AMP
A D
465
MAIN
B
468
G
CABLE1
J H I C B
470 : HDMI CABLE2 CN304 465 300 251R
468
H
468 261 A60 260 262
A41
468
I J
263 280A 280
3-3
3-4
2. DECK MECHANISM SECTION (SBP-02B)
MEMO
A60 1002
A001 1025 1030
1024 1025 1049 1024 1022
1023 1021
1020
A006
3-5
3-6
3. PACKING ACCESSORY SECTION
808 Batteries 2EA
825 FM antenna
811 Video cable
832 CD-ROM
814A iPod cradle
835 Foot
900 Remote Control
801 Owners Manual
803 Packing, Casing
803 Packing, Casing
804 Bag
803A Speaker Packing
803B Speaker Packing
803C Speaker Packing
802 Box
Speaker Cables
WIRE80 WIRE81 WIRE90 Front Left Front Right Subwoofer
3-7
4. SPEAKER SECTION
4-1. Front speaker (SB45E-F)
A800
3-8
4-2. Passive subwoofer (SB45E-W)
A900
3-9
3-10
SECTION 4 BCM7630 F/E LOADER PART

CONTENTS
COMPONENT REPAIR GUIDE ............................................................................................................... 4-2

1. 2. 3. 4. 5. ABNORMAL MD OPERATION ................................................................................................................. 4-2 "ALL BD DISC" READING ERROR .......................................................................................................... 4-3 "ALL DVD DISC" READING ERROR ....................................................................................................... 4-4 "ALL CD DISC" READING ERROR .......................................................................................................... 4-5 ABNORMAL SERVO OPERATION .......................................................................................................... 4-6
HOW TO USE THE SA RESET FUNCTION ....................................................................................... 4-7

1. PURPOSE ................................................................................................................................................. 4-7 2. REQUIRED SA RESET. ........................................................................................................................... 4-7 3. SA RESET PROCEDURE ........................................................................................................................ 4-7
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION ...................................... 4-9

1. BCM7630 .................................................................................................................................................. 4-9 2. SIC704 (R2A30209SP-W02Z): SPINDLE MOTOR AND 6CH ACTUATOR DRIVER............................ 4-12 3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (SF-BD412) ............................................... 4-14
BLOCK DIAGRAM .................................................................................................................................... 4-15
4-1
COMPONENT REPAIR GUIDE

1. ABNORMAL MD OPERATION
Abnormal disc reading or abnormal tray open/close. Replace new MD and test if it is operated normally. 1-1. Component
1) Traverse assembly 2) MD junction board 3) FFC cable from main board to MD
1-2. How to troubleshoot (Countermeasure)

1) Check the connection between main board and FFC cable, confirm the connection point. 2) Check the connection of MD junction board cable. 3) If all the cable connections are normal, replace the traverse assembly.
1-3. Service hint (Any picture / Remark)

After changing MD(Traverse assembly), you must perform "SA Reset". Refer to the next chapter "How to use the SA reset function". 1-3-1. HB45E series MD
For Sled Motor
For Loading Motor & Tray SW For Motors For Pick-up
For Motors For Pick-up
For Spindle Motor
< MD Top View >
< MD Bottom View >
4-2

2. "ALL BD DISC" READING ERROR
- All the Blu-ray disc is not operated, but DVD and CD are operated normally. - If the LDO for APC of BD laser diode is abnormal, BD doesn't work. - If the LD current control is abnormal, BD doesn't work. 2-1. Component
1) MD (Traverse Assembly) 2) SIC707 Adjustable LDO

1) 2) 3) 4) Check MD (Traverse, pick-up) first of all. Check input/output voltage of LDO SIC707 (12 V, 8 V). If output voltage is abnormal, check the periphery of SIC707 and replace it. Check the BD LD Control input/output. If input signal (LTHR_LPF) is ok But no output (LDI_BD), Check the TR SQ714, SQ716.

12 V
8V
INPUT(FROM MAIN CHIP)
OUTPUT(TO PICK-UP)
4-3

3. "ALL DVD DISC" READING ERROR
- All the DVD disc is not operated, but BD and CD are operated normally. - If the LD current control is abnormal, DVD doesn't work. 3-1. Component
1) MD (Traverse Assembly) 2) SQ712, SQ717

1) Check MD (Traverse, pick-up) first of all. 2) Check the DVD LD Control input / output. If input signal ( LDELO_LPF) is ok, but no output (LDI_DVD), check the TR SQ712, SQ717.
OUTPUT(TO PICK-UP)
4-4

4. "ALL CD DISC" READING ERROR
- All the CD disc is not operated, but BD and DVD are operated normally. - If the LD current control is abnormal, CD doesn't work. 4-1. Component
1) MD (Traverse Assembly) 2) SQ713, SQ715

1) Check MD (Traverse, pick-up) first of all. 2) Check the CD LD Control input / output. If input signal ( LDEL1_LPF) is ok, but no output (LDI_CD), check the TR SQ712, SQ717.
OUTPUT(TO PICK-UP)
4-5
5. ABNORMAL SERVO OPERATION

- The actuator, spindle and sled operation of pick-up are abnormal. - After changing MD, the motors are abnormal operations. - After changing Motor Drive IC, the motors are abnormal operations. 5-1. Component
1) MD (Traverse Assembly) 2) SIC706 LM358

1) Check if the input/output voltage of SIC706 (Pin5 and Pin7) is 1.67 V.
1.67 V
4-6
HOW TO USE THE SA RESET FUNCTION

1. PURPOSE
In order to insert the new SA adjustment values, it need clearing SA initial values of the flash memory.
2. REQUIRED SA RESET
- After changing Traverse. - After changing Main Board Assembly. - After changing Main Board Flash IC.
3. SA RESET PROCEDURE
1) After the set turn on.(then, mode is the home menu)
2) Press HOME key to escape from home menu.
3) Press the 4 > 5 > 6 > 2 > 5 > 8 > 0(numerical button) on the remote controller to display debug window.
4-7
4) Select 6 on debug window to perform SA Reset.
5) Press Return key or Pause key to finish debug mode.
6) Playback once BD disc more than 3 seconds. (At this time, you must use BD ROM single layer and BDR single layer disc.)
How to check the BD Single Layer and Double Layer Disc BD Single Layer Disc BD Double Layer Disc
Barcode 1 EA
Barcode 2 EA
4-8
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION

1. BCM7630
1-1. Front End Block Diagram
PICK-UP & MOTOR
ADC RF IN AFE A~J IN ADC
DFE Demodulator, Wobble Detector
CD,DVD,BD Decoders
ADC Servo DSP
FORCUS, TRACKING, MOTOR
PDM DACs
LASER
Laser Control
ARM Cortex R4 FE Control Processor
OSC, MEMORY(DDR, FLASH) : B/END SHARING
4-9
1-2. Pin Function

OFE Motor Driver Interface Label OFE_MDI_FG OFE_MDI_DMO OFE_MDI_STEP1 OFE_MDI_STEP2 OFE_MDI_FOO OFE_MDI_TILT OFE_MDI_TRO OFE_MDI_COLLSIN OFE_MDI_COLLCOS OFE_OPU_VREFPDM
Function I/O
IO I/O O O O O O O O O I/O
PU/PD Tol.(V) PU 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3
Loc. E8 E9 F9 G9 B9 E10 G8 F8 F10 C9
Description Spindle Motor Feedback Spindle Motor Output Sled Step Motor PDM DAC Sled Step Motor PDM DAC Focus PDM Output/Focus Tilt PDM Output Tilt PDM Output/Focus Tilt PDM Output Tracking PDM Output Collimator Sine PDM Output Collimator Cosine PDM Output Reference Voltage PDM Output
I O O O O O O O O O
OFE Optical Pickup Unit (OPU) Interface Label OFE_OPU_DVDFPDIPVREF OFE_OPU_DVDFPDINVREF OFE_OPU_BDFPDIP OFE_OPU_BDFPDIN OFE_OPU_GAINSW OFE_OPU_GPADC1 OFE_OPU_GPADC2 OFE_OPU_VREF OFE_OPU_VREFB OFE_OPU_AIN OFE_OPU_BIN OFE_OPU_CIN OFE_OPU_DIN OFE_OPU_EIN OFE_OPU_FIN OFE_OPU_GIN OFE_OPU_HIN OFE_OPU_DVDRFP OFE_OPU_DVDRFN OFE_OPU_BDRFP OFE_OPU_BDRFN OFE_OPU_ANATP1P OFE_OPU_ANATP1N OFE_OPU_ANATP2P OFE_OPU_ANATP2N OFE_OPU_LDEL1 OFE_OPU_LDEL0 OFE_OPU_LTHR OFE_OPU_PLLTP OFE_OPU_PLLTN
Function I/O
IO AIO AIO AI AI I/O AI AI AO AO AI AI AI AI AI AI AI AI AI AI AI AI AIO AIO AIO AIO T/O T/O T/O AO AO
PU/PD Tol.(V) 3.3 3.3 3.3 3.3
Loc. C18 C19 B17 B16 C12 B19 B18 E16 E18 C22 D21 D22 E21 E22 F21 F22 F20 F19 G19 F18 G18 C17 C16 D17 D16 C11 C10 B10 G16 G15
Description DVD Fwd Photodiode and Ref Voltage DVD Fwd Photodiode and Ref Voltage BD Fwd Photodiode In BD Fwd Photodiode In OPU Gain Switch General Purpose ADC Channel Input General Purpose ADC Channel Input Reference Voltage Reference Voltage for OEIC (1.5 to 2.55 V) Photodiode Input A Photodiode Input B Photodiode Input C Photodiode Input D Photodiode Input E Photodiode Input F Photodiode Input G Photodiode Input H Summed RF Input Port Summed RF Input Port 2nd Summed RF Input Port 2nd Summed RF Input Port Differential high-speed output debug port 1 Differential high-speed output debug port 1 Differential high-speed output debug port 2 Differential high-speed output debug port 2 Laser Control PDM Output Laser Control PDM Output Laser Control PDM Output OPU PLL test pinDo not connect Test pinDo not connect
AIO AIO AI AI O AI AI AO AO AI AI AI AI AI AI AI AI AI AI AI AI AIO AIO AIO AIO O O O AO AO
4-10
OFESerial Interface Label OFE_SER_SEN2 OFE_SER_SCLK OFE_SER_SDATA OFE_SER_SBUSY OFEGeneral Purpose Label OFE_GP_PA0 OFE_GP_PA1 OFE_GP_PA2 OFE_GP_PA3 OFE_GP_PA4 OFE_GP_PA5 OFE_GP_PA6 OFE_GP_PA7 OFE_GP_PB0 OFE_GP_PB1 OFE_GP_PB2 OFE_GP_PB3 OFE_GP_PB4 OFE_GP_PB5 OFE_GP_PB6 OFE_GP_PB7 OFEAnalog Supply Label OFE_AVDD1P2RFDPD OFE_AVSSRFDPD OFE_AVDD1P2SERVOADC OFE_AVSSSERVOADC OFE_AVDD1P2WOBBLE OFE_AVSSWOBBLE OFE_AVDD1P2ADCPLL OFE_AVSSADCPLL OFE_AVDD3P3 OFE_AVDD2P5CAP
Function I/O Function I/O Function I/O
IO STI/O I/O I/O I/O
PU/PD Tol.(V) PU PU PU PD 3.3 3.3 3.3 3.3
Loc. C7 A9 D9 E7 SSI Clock Out
Description SSI Enable Out SSI Data In/out SSI Busy In/SEN4
I/O I/O I/O I/O
IO I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O
PU/PD Tol.(V) 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3
Loc. F13 E13 F12 G12 G11 F11 E12 D11 D14 E14 F14 G14 C13 B13 D12 E11
Description OFE_GP_PA0/Gain SW2 OFE_GP_PA1/SEN4 OFE_GP_PA2/SEN3 OFE_GP_PA3/AlphaSIN OFE_GP_PA4/AlphaCOS OFE_GP_PA5/PanicIn OFE_GP_PA6/ExtINT_ OFE_GP_PA7 OFE_GP_PB0/MIOCLK OFE_GP_PB1/Land OFE_GP_PB2 OFE_GP_PB3 OFE_GP_PB4/MIO0/DIGTP1 OFE_GP_PB5/MIO1/DIGTP2 OFE_GP_PB6/MIO2/DIGTP3 OFE_GP_PB7/MIO3
I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O
IO APWR AGND APWR AGND APWR AGND APWR AGND APWR AGND
PU/D
Tol.(V) 1.2 1.2 1.2 1.2 3.3
Loc. A19 A18 A16 A17 B20 C20 B21 C21 B14 A14
Description Analog Power for RF and DPD (1.2 V) Analog Ground for RF and DPD Analog Power for Servo ADC (1.2 V) Analog Ground for Servo ADC Analog Power for Wobble (1.2 V) Analog Ground for Wobble Analog Power for ADC PLL (1.2 V) Analog Ground for ADC PLL Analog Power for 2.5 V Regulator (3.3 V) Output cap for 2.5 V regulator
APWR AGND APWR AGND APWR AGND APWR AGND APWR AGND
4-11
2. SIC704 (R2A30209SP-W02Z) : SPINDLE MOTOR AND 6CH ACTUATOR DRIVER

2-1. Block Diagram
4-12
2-2. Pin Function

PIN NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 SYMBOL SPIN SL1IN SL2IN SPLIM VM2 SL2+ GND SL2SL1+ SL1GND U V W TSDFLG COMMON IPRO2 SLLIM FG EN1 EN2 VM1 SPGS IPRO1 ACGS VM3 LO+ LOGND ACT2ACT2+ 5VCC GND ACT1+ ACT1ACT3+ ACT3ACT3IN ACT2IN ACT1IN LOIN REF Spindle control voltage input Slide control voltage input 1 Slide control voltage input 2 Input terminal for spindle current limit Motor Power Supply 2(for Slide) Slide non-inverted output 2 GND Slide inverted output 2 Slide non-inverted output 1 Slide inverted output 1 GND Motor drive output U Motor drive output V Motor drive output W TSD ag output Motor common Input terminal for ACT2 current protect Input terminal for slide current limit Frequency generator output Input terminal for enable 1 Input terminal for enable 2 Motor Power Supply 1(for Spindle) Input terminal for gain select SPM Input terminal for ACT13 current protect Input terminal for gain select ACT Power Supply3(for Loading) Loading non-inverted output Loading inverted output GND ACT2+ inverted output ACT2+ non-inverted output 5 V Power Supply (for FS,TS,TL) GND ACT1 non-inverted output ACT1 inverted output ACT3 non-inverted output ACT3 inverted output ACT3 control voltage input ACT2 control voltage input ACT1 control voltage input Loading control input Reference voltage input FUNCTION
4-13
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (SF-BD412)

PIN NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 PIN NAME FCS2+ FCS2TRK+ FCS1+ TRKFCS1ABA+ B+ NC NC NC/(GND) A B C D SA SB SC SD SW3 RF+ RFSWB2 SWB1 VREF_PD VCC_+5PD GND_PD SW GND1 LDI BD LDI CD LDI DVD GND1 TEMP VCC MON_CD/DVD MON_BD SEL_DVD SEL_CD NC NC GND1 GND_BDBM DESCRIPTION FOCUSING2+ FOCUSING2TRACKING+ FOCUSING1+ TRACKINGFOCUSING1Stepping Motor A- Terminal Stepping Motor B- Terminal Stepping Motor A+ Terminal Stepping Motor B+ Terminal NC NC NC A output B output C output D output SA output SB output SC output SD output PDIC BD Sub Output Switch Port (L,OPEN) RF+ output RF- output SW for PDIC, BD Gain and sleep SW for PDIC, BD Gain and sleep PDIC Reference Supply Terminal 2.1 V PDIC Power Terminal 5 V GND for PDIC 2-Wavelength PDIC DVD/CD/Sleep Changeover SW GND for LD and HFM IC LD control for LD,BD LD control for LD,CD LD control for LD,DVD GND for LD and HFM IC Thermister Vcc for HFM IC Monitor Output for DVD & CD Monitor Output for BD Select Input for DVD Monitor(L:Enable) Select Input for CD Monitor(L:Enable) NC NC GND for LD and HFM IC GND for Back monitor PD,BD
ACT
CL SHIFTER
PDIC
LD HFM IC Monitor
4-14
RF / Servo Signal / Monitor
BCM7630 F/E BLOCK (Broadcom)
OPU :SF-BD412V
V/I LD(BD/DVD/CD) Power
SPINDLE FO TRK TILT Active CP SLED Motor
Motor
- RF Amp ALPC Servo Signal Processor - Function DSP/Servo control Decoder Encoder
Feed Mecha. ARM Processor AACS (Advanced Access Content System) Servo signal for Motor
BLOCK DIAGRAM
Spindle & 6ch Actuator Driver Sensor-less spindle driver. LB1848M Stepping Driver (For Active CP)
Power Circuit 1.MAIN: 5 V, 12 V, 1.2 V, 3.3 V 2.LM1117: Adj. regulator. - 1.8 V (For BD LD)
B/END BLOCK SHARING
DRAM
Flash
4-15
Loading Motor
R2A30209SP
OSC
MEMO
4-16

LG Hb45e

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LG Hb45e

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Internal Use Only Website http://biz.lgservice.

STYLISH BLU-RAY DISC / DVD HOME CINEMA SYSTEM SERVICE MANUAL

PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC PLAYER PRODUCTS

FIRE AND SHOCK HAZARD

SERVICE INFORMATION FOR EEPROM

FLD NO DISK or OPEN status.

Remote control Pause key-->1-->4-->7-->2 in order.

*Refer to the Difference Option Table

Press number 0~9, Press character A~F (1~6 for a while)

Use arrow key ( ) to move to appropriate position and make changes

*Difference option table

Press pause key once

<D> <E> <F>

Change will be applied when power OFF-->ON.

FLD no disc status

Remote control 2 + Front STOP push same timing during 5 s

DETECT NEW EEPROM (OPTION EDIT SCREEN) NAME HEX 91 B0 70 6C 01

Use arrow key ( ) to move to appropriate position and make changes

OP0 OP1 OP2 OP3 OP4

Press ENTER key once

Remote control 2 + Front STOP push same timing

FLD display E2P CLR or EP CLR

Auto power off

Press play key to upgrade and it will show progress information

After completing upgrade then power is off.

Conguring Network Settings

3) Select Others --> Software Update

87.5 to 108.0 MHz or 87.50 to 108.00 MHz

Power output (4 ), (RMS) THD 10 % (4 / 3 )

Total Front Sub-Woofer Total Front Sub-Woofer

400 W 125 W x 2 150 W (Passive) 300 W 90 W x 2 120 W (Passive)

2 Way 3 speaker 4 125 W 250 W 168 x 484 x 129 mm 1.6 kg

1 Way 1 speaker 3 150 W 300 W 190 x 390 x 308 mm 5.2 kg

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer using to connect the BD?

Is the TV set to the correct input?

Do lines appear when watching multiple discs?

Do lines appear when watching a TV program?

Do lines appear when the BD is connected to another TV?

Has the customer tried another set of cables?

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer using to connect the BD?

Is the TV set to the correct input?

Do ghosting appear when watching multiple discs?

Do lines appear when watching a TV program?

Does ghosting appear when the BD is connected to another TV?

Has the customer tried another set of cables?

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer using to connect the BD?

Is the TV set to the correct input?

Does rolling appear when watching multiple discs?

Does rolling appear when watching a TV program?

Does rolling appear when the BD is connected to another TV?

Has the customer tried another set of cables?

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer using to connect the BD?

Is the TV set to the correct input?

Does shaking appear when watching multiple discs?

Does shaking appear when watching a TV program?

Does shaking appear when the BD is connected to another TV?

Has the customer tried another set of cables?

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer using to connect the BD?

Is the TV set to the correct input?

Does blurriness appear when watching multiple discs?