Documente Academic
Documente Profesional
Documente Cultură
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES CORRECTLY BEFORE OFFERING SERVICE.
P/No.:3828ER3027K
CONTENTS
1. SPECIFICATION............................................................................................................................3 2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4 3. PARTS IDENTIFICATION ............................................................................................................ 6 4. INSTALLATION ............................................................................................................................. 7 5. OPERATION ................................................................................................................................10 6. WIRING DIAGRAM / PROGRAM CHART ...................................................................................12 7. TROUBLE SHOOTING................................................................................................................13 7-1.BEFORE SVC CHECKING ..................................................................................................13 7-2.QC TEST MODE..................................................................................................................13 7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY.........................................................13 7-4.ERROR DISPLAY ................................................................................................................14 8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................16 8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION ...........................................16 8-2. FAULT DIAGNOSIS AND TROUBLE SHOOTING .............................................................19 9. DISASSEMBLY INSTRUCTIONS ...............................................................................................29 10. EXPLODED VIEW AND PARTS LIST .......................................................................................39 10-1. THE EXPLODED VIEW OF CABINET ASSEMBLY .........................................................39 10-2. THE EXPLODED VIEW OF CONTROL PANEL AND DISPENSER ASSEMBLY ............40 10-3. THE EXPLODED VIEW OF DRUM AND TUB ASSEMBLY .............................................41 10-4. THE EXPLODED VIEW OF DRYER ................................................................................42
1. SPECIFICATION
ITEM
POWER SUPPLY PRODUCT WEIGHT WASHING ELECTRICITY CONSUMPTION SPIN FAN MOTOR DRAIN MOTOR WASH HEATER DRY HEATER REVOLUTION SPEED WASH SP
220V-240V~, 50HZ 80kg 140W 300W 25W 40W 2200W 2200W 45rpm 400/800/1000/1200 rpm 0.3-10kgf/cm2 (30-1000kPa) Electronic 9.0kg (Cotton) 5.0kg (Cotton) 640mm(W) 710mm(D) 940mm(H) Cotton, Cotton-Eco, Synthetic, Delicate, Wool/Silk, Hand Wash, Quick 30, Duvet, Drain Normal / Rinse+ / Rinse++ / Normal+Hold / Rinse++Hold Bi-Metal type 10 steps (by sensor) From 3 hours to 19 hours Adapted Adapted Adapted 10 items Adapted Adapted Adapted Adapted
OPERATION WATER PRESSURE CONTROL TYPE WASH CAPACITY DRY CAPACITY DIMENSION WASH PROGRAM RINSE DOOR SWITCH TYPE WATER LEVEL RESERVATION SENSING OF THE LAUNDRY AMOUNT FUZZY LOGIC DISPLAY OF THE REMAINING TIME ERROR DIAGNOSIS POWER AUTO OFF CHILD LOCK AUTO RESTART TIME SAVE
Child-Lock
The Child-Lock system has been developed to prevent children from pressing any button to change the program during operation.
Auto Restart
Although the washing machine is turned off by a power failure, it restarts automatically in its stopped process when power is supplied again. And it will be the same when the machine unplugged in operation is plugged in again.
FUZZY LOGIC
laundry amount
SENSING
PROCESSING
DETERMINATION
EFFECT
3. PARTS IDENTIFICATION
ACCESSORIES
Spanner
4. INSTALLATION
Before servicing ask troubles of customers Check the adjustment(power supply is 220-240V~, remove the transit bolts....) Check the troubles referring to the trouble shooting. Decide service steps referring to disassembly instructions. And then, service and repair. After servicing, operate the appliance whether it works O K or NOT.
STANDARD INSTALLATION
The appliance should be installed as follows.
The appliance goes up by rotating the feet clockwise. The appliance come down by rotating the feet counter clockwise.
The drain hose should be placed under 100cm from the floor. CONNECT POWER PLUG
Avoid connecting several electric devices, It may be the cause of the fire.
TEST OPERATION
Connect the power plug to the outlet. Connect the inlet hose.
Press the Temp. button and the present temperature will be displayed.
Water removal
Turn off Wash and Rinse after pressing the Start/Pause button and start the machine again. Check drain and spin. Power off and then power on. Check if the door can be opened after 3 minutes. If SVC is needed during check, remove the remaining water by pulling out the hose cap.
5. OPERATION
This display shows: a) the estimated time remaining in the cycle when operating. b) an error code when an error has been detected.
Use this option to prev Press and hold PRE W lock/unlock control.
When Child lock is set buttons are disabled ex can lock the washer w
Rotate the Cycle selector knob to select the cycle designed for different types of fabric and soil levels.
Prewash: Use this option for loads that need pretreatment. It adds 16 minutes prewash and drain. Rinse+Spin: Use this option to rinse and then spin. Soak: Use this mode to wash normal clothes or think and heavy clothes which are excessively dirty. Spin Only: When you want Spin only, select this option. Dry only: When you want Dry only, select this option.
10
TIME DELAY
These lights show which portion of the cycle the washer is operating. Allows the start of any cycle to be delayed for 3~19 hours.
set, CHILD LOCK lights and all d except the Power button. You r while it is operating.
TIME SAVE
This option can be used to reduce the time of a wash program To use this option press the Time Save button once before wash program is start.
DRY Button
Dry programs selected by pressing the Dry button. By pressing the button [Time-Very-Cupboard-IronLow Temp.] can be selected.
11
MAIN PWB
NA 123456 123456
VL WH S / / K WH RD Y BK RD / / WH WH
WH 123 123
WH BK YL
RD 123456 123456
OR BL BN GY PK
RD 213 213
BL RD YL
NA 231 4 231 4
BL RD YL BK / WH
RD 2 4 31 2 4 31
BL WH GY YL / / / / RD BK WH BK
SKY BL WH 3 21 1 3 21 1
BK YL BN BL / / RD YL
RD 3 21 3 21
BL YL RD
WH 123 123
BL GN / YL BN
2 1
INLET VALVE
WH/RD WH /RD 2 NA 1 2 3 1 3
(S) (G) (S)
M P D A R R I N E Y
DRY HEATER
123 123
U V W
WH
12345 12345
GND Ha Hb
WH
BK BK YL THERMOSTAT GN / YL RD
GN / YL BL BN
12 WH 1 2 WH
12 12 FAN MOTOR
NA MOTOR 2 1 2 1 WH
BK RD YL / RD CP WH RD BN / YL P C C BK P BK
PRESSURE SENSOR
n
WH RD
321 VL 6 5 4
POWER CORD
CYCLE Pre
2 Rinse Drain W I S S
13 14
3 Rinse I S
17
Spin D T
26
S T C E O P
U R S E
W S
1
W S
10
W S
18
A U E T N O D O F F
20 20 20 20
Spin
Dry
TIME (SEC.) 60 () 60 18 0 12 0
8 8
Wash
2
Drain
3
Heat
6
() 60 18 0 12 0 18 0 60 24 0 12 0 18 0 60 18 0 12 0 18 0 60 18 0 12 0 18 0 60 48 0 18 0 12 42 12 42 39 39
Wash
7
11
12
15
16
19
20
23
24
25
27
39 12 1 40
Cotton-Eco Hand Wash Wash+Rinse Wash+Spin Rinse+Spin Wash Rinse Spin Dry
8 8 8
12 42 12 42
12 42
12
7. TROUBLE SHOOTING
7-1.BEFORE SVC CHECKING
Be careful of electric shock or disconnecting the parts while trouble shooting. Voltage of each terminal in 220-240V~ and DC while applying an electric current.
The digits means water level frequency(10-1 ex) 241 : Water level frequency = 241 =24.1 I Thermistor in tub : Press the [Temp.] button. I Thermistor in dry duct : Press the [Dry] button. 10-1
13
7-5.ERROR DISPLAY.
If you press the Start/Pause button in error condition, any error except will disappear and the machine will change into pause status. In case of if the error is not resolved within 20 sec., and in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error only will be blinked. But in case of , power will not be turned off. ERROR 1
WATER INLET ERROR
SYMPTOM
CAUSE
Not reached to the water level(246)within 8 minutes after water supplied or not reached to the preset water level within 25 minutes. Not fully drained within 10 minutes. Water is over flowing(over 8 level). If is displayed, drain pump operates to drain water automatically. The sensor pressure switch is out of order. In case of operating the reservation function or the other function with door opened. Close the door, then the error display is resolved. The door switch is out of order.
2 3
4 5
The appliance is tilted. Laundry is gatherd to one side. The THERMISTOR is out of order.
14
ERROR
SYMPTOM
CAUSE
MAIN PWB ASSEMBLY is out of order Replace the MAIN PWB ASSEMBLY Winding in the STATOR ASSEMBLY is short-circuited. Replace the STATOR ASSEMBLY is dispplayed during a high spin Replace the LEAD WIRE ASSEMBLY (MOTOR) The connector in the LEAD WIRE ASSEMBLY is not connected to the connnector of STATOR ASSEMBLY Reconnect or repair the connector The hall sensor is out of order/defective. Replace the STATOR ASSEMBLY The Dry Heater is out of order Replace the Dry Heater The Connector of the Dry Heater is not connected properly to the connector in the Main PWB ASSEMBLY Reconnect or repair the connector The Dry fan motor is out of order Replace the fan Motor.
CURRENT ERROR
MOTOR ERROR
10
15
SYMPTOM NO POWER
YES
Power failure? or Breaker opened?
NO
Visit to check
No Inlet
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
Is filter in the inlet valve clogged with foreign material? Clean the filter of inlet valve
YES
NO
Visit to check
16
YES
Close the door
NO
DRAIN TROUBLE
Is "
" displayed?
YES
Is the debris filter clogged with foreign material such as pin, coin and etc.? Clean up the filter.
YES
NO
Is the drain hose frozen with water, kinked or crushed? NO Visit to check
17
SYMPTOM Suds overflow from the appliance. (In this condition, wash and spin do not operate normally)
GUIDE FOR SERVICE CALL Is low-sudsing detergent for the drum washing machine used?
;-5
Is the proper amount of detergent used as recommended? LOW-SUDSING
;-5
Recommend to reduce the using amount of detergent. This appliance has the automatic suds sensing function which operates under much suds condition for good rinse and preventing overflow. When much suds are sensed, suds removing function such as drain, water input and pause will operate without rotating the drum.
No effect of softener
;-5
Is the drawer closed during wash?
;-5
Is the softener cap clogged?
;-5
Explain how to use softener < Clean the compartment for softener >
Visit to check
18
NO POWER
NO
YES
Is the led(1) on?
NO YES
YES
NO
Is wire of the PWB ASSEMBLY disconnected?
YES
NO
Replace PWB ASSEMBLY
19
NO WATER SUPPLY
Is water supply shut-off?
NO
Is the tap opened?
YES
When you press both Rinse button and Spin button simultaneously, is the water level frequency below 240?
NO YES YES
NO NO
Check the AIR CHAMBER and the tube clogged with impurity.
NO
YES
Check the voltage of the inlet valve connector 220-240V~. (Refer to 7-2 QC TEST MODE)
NO
NO YES NO
Wiring diagram
Are replaceptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY?
Check the wiring on the dispenser. Put the detergent in the correct position
YES
Is detergent put in the correct compartment of the drawer?
NO
YES
Is the detergent hardened?
: Detergent
YES
20
Is water supplied?
YES
NO NO
Wiring diagram
Are receptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY?
YES
NO
YES
Is the softener cap clogged?
YES
ABNORMAL SOUND
YES
NO
Is there friction noise from the motor?
YES
21
When pressing Wash and Rinse at the same time after draining, is the water level frequency 248 ~ 262 or more? When pressing Rinse, Spin buttons at the same time while wash, is the water level frequency between 230 - 243?
NO
YES
Checking voltage between two pins as press the POWER button is the voltage 220-240V~?
AC 220-240V
YES
DRAIN MALFUNCTIONING
YES YES
NO
Is the impeller of the drain pump clogged? Remove foreign material.
NO
Is the connector disconnected, disassembled?
YES
NO
Is the coil of the drain pump cut-off? (resistance of coil is 80~150 )
YES
NO
When checking voltage between connectors ( ,
PWB ASSEMBLY(Main)
NO
as the figure?
22
AC 220-240V
When checking THERMISTOR on the tub is the THERMISTOR loosened above 2mm from the rubber?
23
SPIN TROUBLE
Check the S.PRESSURE SWITCH ASSEMBLY or HOSE (Pressure). If the problem is on the S.PRESSURE SWITCH ASSEMBLY or the HOSE, replace the S.PRESSURE SWITCH ASSEMBLY or the HOSE.
Check on the spinning, is the frequency of the water level 248 or more. The frequency can be checked by pressing the Wash and Rinse buttons at the same time on the program.
NO
YES
When pressing Rinse, Spin and POWER buttons at the same time after power off, press the Start/Pause button 1 times, is the drum low speed spin?
YES
Normal
NO
Is it disconnected, or disassembled? [Red:3pin(1), GY:4pin(2)]
YES
NO
Check the motor connector, is the resistance of the terminal same as the figure? MOTOR TERMINAL (1) Replace the STATOR ASSEMBLY
NO
About 5 15
Resistance of terminal:
YES
Replace the MAIN PWB ASSEMBLY
Is there clicking sound once or twice when the START/PAUSE button is pressed to start the cycle?
Check the DOOR SWITCH ASSEMBLY Connector and MAIN PWB ASSEMBLY (Red 3 pin, Yellow 4 pin and white 3 pin connector (1)). Replace the DOOR SWITCH ASSEMBLY.
24
~
YES
NO
Disassemble the cabinet cover and condensing bellows. Is there any foreign object in condensing bellows.
YES
NO
Disassemble the dry fan assy and dry duct upper, and clean foreign object in duct and fan.
25
26
27
28
9. DISASSEMBLY INSTRUCTIONS
Disassemble and repair the parts after pulling out power cord from the outlet.
CONTROL PANEL
Unscrew the screws on the top plate. The plate assembly(Top) is pulled back and then upward to arrow direction. The cover(Inner) is disassembled.
PLATE ASSEMBLY(TOP)
Hook
The PWB assembly(Display) connectors are disconnected. Pull out drawer, three screws are unscrewed. Push two upper hooks and pull the control panel forward.
PANEL ASSEMBLY(CONTROL)
When 8 screws are unscrewed on the PWB insulator and the PWB assembly(Display) is disassembled from the PWB insulator.
29
PWB ASSEMBLY(POWER)
The back cover is removed. Two screws are unscrewed. Disconnect connector from the wiring. Pull the PWB assembly (Main) to arrow direction.
DISPENSER ASSEMBLY
The plate assembly(Top)and the cover(lnner)are disassembled. Pull the drawer to arrow direction. Two screws are unscrewed.
DRAWER
The hose clamps and the hose are disassembled. The ventilation bellows are disassembled on the tub.
DISPENSER ASSEMBLY
30
INLET VALVE
Disconnect the wiring connector.
2 1
Remove the valve by two screws of the valve holder. When reconnecting the connector VALVE (DRY) (PRE-WASH) YL/BK - BK GY/WH - BK WH/BK - BK BL/RD - BK BL/RD - BK
4 3
VALVE
DOOR
Open the door completely. Remove the two screws from the hinge. When removing the Door Assembly, it is necessary to hold the Bracket that is inner of the Cabinet Cover.
Removing method of remained water Rotate the Cap(Remaining Hose) to arrow direction. Pull it out from hose. First, prepare a bucket to put in the remained water.
31
GASKET ASSEMBLY
The cabinet gasket clamp is released. Two screws are unscrewed from the cabinet cover.
Pull plat(-) screwdriver or pully knife into the both sides of filter cover, and pull in out.
Unscrew the screw from the lower side of the cabinet cover.
32
When reassembling the gasket, put the drain hole of the gasket downward, then assemble.
Drain Hole
33
(ROTOR ASSEMBLY)
(STATOR ASSEMBLY)
Remove the hinges (Damper) at the Tub. The Hinge(Damper) at the base is pulled off pressing on the snaps at the sharp end.
Hinge (Damper) Friction Damper
(FRICTION DAMPER)
34
PUMP
Remove pump outlet hose. Remove tub pump bellows. Remove cap(Remaining Hose). Disconnect the wiring. Three screws are unscrewed from the cabinet. Remove the pump to arrow direction.
HEATER
Loosen the nut.
Washing Heater Ring Terminal Nut
CAUTION
When assembling the washing heater, insert the heater to heater clip on the bottom of tub.
THERMISTOR
Pull it out by holding the thermistor bracket. If holding the wire and pulling out it, it may be broken.
Thermistor Bracket Thermistor bulb
35
Washing Heater
36
Remove 5 screws and dry fan assembly. Remove 6 screws and dry duct upper.
37
A101
A141 A100
A133
A155
A450
A410
A303
A310
A300
A200
A201
A270
HOT (RED)
COLD (BLUE)
38
F320
F220
F441 F440
F120
F110
39
F315 F465
F464
K122 K125
K121
F467
40
M311 M230
41