Event Table

Srl no Event 1 Customer checks product availability in the warehouse 2 Customer places purchase order to the dealer 3 Customer changes/ cancels order 4 User add data about product 5 User delete any spares from database 6 User update spare parts details 7 Staff creates receipt and payment check for supplier 8 Time to produce sum report 9 Time to produce transaction report 10 Time to produce Inventory report 11 Time to produce order report Trigger Item Inquiry Source Customer Use Case Availability checked for specified in database Creates a new order in the database Delete/update order in the database Insert new spares data in product table Check for availability delete the spare parts details, update database Searches for availability, add the changes into database Check is created ,bill information Updated Summary Report produced Transaction Report produced Inventory Report produced Order report produced Response Item availability details Transaction Destination Customer

New order is entered Request for changes/ cancels order New entry Spares deletion Spares Details modification Receipt Created

Customer

User

Customer

User

Accept or denial of request Message of success Availability message deletion successful message Update Success message

Customer

User

User

User System

User

User

Staff

Checked signed, receipt Supplier create transaction Summary report Transaction report Inventory report Order report Management Management Account Inventory department System database Management Inventory department System database Employee Management Management Inventory department User Management Customer Management

End of day End of day End of day

System System System

End of day

System

12 Time for payment of hardware engineer 13 Stock level goes below estimated 14 Check detail status

End of month Stock level decrement alert Order inquiry

System System

Payroll process Look up for stock level and display the alert message Look up for order details and status database

15 Check on account for audit

Account inquiry

Customer User Management Management

Pay check is produced Stock level details and alert message displayed Order details/Status report generated

16 Check for AMC availability 17 Renewal of AMC 18 Replacement of spares if under warranty 19 Maintaining AMC Call reports 20 Maintaining AMC service call attended reports

Management

System

Management Customer Invoice Response to the AMC call in time Invoice

System Customer and System System

Database Account details report searched, summary produced report on accounts produced AMC if available Customer under warranty provide free service if not chargeable AMC is renewed Customer Replacement of Customer spares free cost Servicing the system at the customer site in response to the call AMC service attended report produced Customer

Management

Managemnt System

System

Customer and System

AMC service report

Service department System database