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Wisdom
Jiaying (Wing): “I checked this word. It has many meanings. What do you really mean?” She hits the nail on the head.
We all want to be wise, so later we’ll be able to look back and conclude: “That was a good decision.” Or, “I’m proud of
that.” The problem with making decisions to do something (or not): it’s often very hard to look at the consequences.
Deep down we know we are responsible for our actions, meaning: for their consequences. You may be very sure about
the rightness of your decision, only to find out later that it was not-so-right. You may feel ashamed: “How could I have
been so stupid?” And of course, you are always responsible for your actions, and the world around you expects you take
responsibility: repairing possible damage, making excuses, etc. What would have been wisdom?
Galahad, Perceval and Bohors carry the silver case containing the
Holy Grail to the Spiritual Palace at Sarras.
A crippled beggar, miraculously cured, leaps up to help them. From La Queste del Saint Graal, France; circa 1316
Copyright © The British Library Board
DDU
Some suggest that this newsletter should contain DDU news. However, this is not a ‘DDU Newsletter’. It’s published by
my company, Hopstaken. So for news about DDU, I refer to … DDU (www.ddu.nl). Nevertheless, for many subscribers
of What is Wisdom??? DDU has been (or is) their playground. So yes, there will be news about DDU, or the school will
be mentioned in passing.
Suggestions
Many of you came up with useful suggestions:
“I like to read about (…) successful business people, (…) because we can learn from their real life experience – not only
what we can read in books.”
“I would like to know about my classmates, how they are doing (…)”
“Maybe an update on what’s going on in the Netherlands.”
“Information on new business ideas, or new subjects. (Such as) ‘Future Management’.”
“I will choose Consultancy as my major (…) I think sharing your experience will be of value to me.”
There were many suggestions. The next issue will be focusing on ‘consultancy’. How to become a consultant, tools and
tips, and in particular, the communication aspects of this profession.
I received so many suggestions; it would be easy to continue filling this newsletter for two or three years. Thanks a lot.
I take a bow to all of you who came up with suggestions, and feel truly honored by your feedback. Yet, you know how it
is: feedback is always appreciated. So don’t stop!
References (1)
Looking for an online encyclopedia? Try http://en.wikipedia.org/wiki/Main_Page.
I use it all the time. If you want to know my secrets, this is one of them. 761,669
articles on anything you want to know. But beware: not all is high quality. Never
blindly trust anything that is writen, or on your screen. Always check your facts.
References (2)
Words can be tricky. Especially when they are used in a meaning that differs from
the one you know. Then sentences don’t make sense anymore, and even a whole text
may confuse you, or put you to sleep. Next to a good dictionary I regularly use
websites such as www.yourdictionary.com and www.alphadictionary.com. Both
provide a daily newsletter concentrating on one English word. The descriptions
include the word’s origin, their basic meaning. Often highly enlightening.
References (3)
The world has news happening every day. Much of it is bad news, as good news is
‘not profitable’, according to the Media Moguls. And governments use them to filter info. As a result, it’s almost
impossible to know what’s really going on. Nevertheless, there are numerous possibilities to keep you aware of what’s
going on this planet. Even MSN and Yahoo! provide some highlights. But if you really want to be informed, find people
from the area where the events take place. Or if that’s not realistic, find a good online newspaper that focuses on what’s
happening in your home country. Some international online newspapers aren’t too bad. Personally, I’m quite happy with
my New York Times weekly update (free), and certain online newsletters on professional topics. Some universities also
offer great services in this field. A few tips: http://country-studies.com, and http://www.careeronestop.org. On business
ethics / corporate governance this site can help: www.csrwire.com. But the best way is to find these reference sites
yourself, of course. However, if you know of any reference site(s) that could be of interest to the readers, let me know.
‘Everything flows’ is the meaning of this ancient Greek expression of which many
people believe that Heraclites of Ephesus, who lived in the 6th century BC, was the
inventor. (Loek and I have been in Ephesus last year; it’s a beautiful ruin city in
Turkey. The picture shows the ‘bathroom’, an excellent place for philosophers.)
Heraclites, by the way, in his Logos-(Reason, the way of the world-) philosophy,
came very close to Lao-Tsze, the Chinese philosopher, with his famous Tao (Dao,
The Way). Hegel, the later (1770-1831) German philosopher, was very fond of
Heraclites and his book ‘Logic’ is one straight reference to the ancient Greek master
and, of course, to Immanuel Kant, his own direct inspirer. Karl Marx and his
followers, impressed by Hegel, entwined these thoughts into their ideals and
– crazily enough – also into their dogma’s (rather static principles, as you know…)!
Loek took over the intercultural backpack of Larry and – just like before – every other teacher in school always openly
wonders about the many different aspects, which give color to our global world. We still talk a lot about ‘ethics’ and
‘social/corporate responsibility’. Recently we built in some ‘Manners’-lessons. Etiquette, in a certain way. Good and/or
less good or even bad behavior. The Why’s and the Why-not’s. And: how to be clear about it.
Ex-students and –teachers probably remember the sidewalk in front of DDU-building, the favorite place for students and
some teachers in-between, before or after lessons. Coffee, tea, Coke, cigarette, some snacks accompanying the
conversations, complaints and gossips. When everybody was back inside or gone again, the leftovers marked the
sidewalk: empty cups, cigarette cartons, and bags, whatever. ‘Leftovers’, but to whom? And: why?
‘Respect’ certainly is the word of magic and what else than “Love” is meant with it?
“This river never will be the same” are the wise words, spoken to Siddhartha, the young
Buddha, according to the Buddhist Holy Books and according to the famous novel
Siddhartha, written by Herman Hesse in 1922. In most classes I have been teaching, I
have mentioned that specific part of the story. About Siddhartha, standing on the banks
of that river, having to say Goodbye after some period of ‘internship’ with ascetic monks.
Siddhartha said words like: “some day I will return here, at this beautiful river…” Whereas
his mentor told him, that such would be impossible. “The water flows, Siddhartha, which
means, that what you see now and which you seem to like, is not here anymore at the
following moment, but there… While the river consists of such water, the river is always a
different one. In fact: The River does not exist!”
At some precious moments I’ve taken students to our beautiful riverside in Deventer.
The IJssel river was created for meditation objectives, in my humble opinion. At those same precious moments we were
able to talk more ‘privately’, although in a group, but being outside ‘the institute’. I happened to learn more about these
students then and I bet they had the same experience concerning me. These experiences really show and become clear, at
moments like Graduation Day and, occasionally, at the railway station or at Schiphol airport.
Shi Lei – Summer 2005 (from her MSN Space) Zeng Qian (Tracy) & Shi Lei – Summer 2004
Shi Lei graduated in February 2004. At that time she called herself ‘Sandy’. Since one of her current class mates also
calls herself by that name, Lei changed hers to ‘Shelley’. I settle for Lei.
Tell us who you are, where you are from, how long you have been in the Netherlands and what you achieved so far.
Let me introduce myself first. I am Lei, come from the South of China. I arrived September 25, 2002 (good memory,
ha-ha!), 3 years ago. During these years, I must say I learned a lot, fortunately. First of all, I got a bachelor’s degree on
business administration at Dutch Delta Business School in Deventer, in 1,5 years. There I improved my English to be
able to study on an academic level, and also picked up basic business knowledge. So I would like to know all teachers
and staff, that I appreciate them. What they taught me, helped me. Otherwise I could not have continued the later higher
study. After I got the bachelor degree, I applied for MBA study at Hogeschool van Amsterdam. The program contains
9 months theory studies and 6 months thesis writing. So far I already finished all theories and all performances are good.
Since September I am in the thesis process.
Lei, you have been away from your home for several years. Did you have any expectations before you came here?
Yes, acutely at that time before I came I had several expectations. Firstly I hoped I could change my mind, be more open
to the world, more flexible for dealing with problems. Secondly, I could learn knowledge more advanced than I learned
in China. Also I expected I could become more independent not only in life and study, but also in the future working.
The last expectation is a hope that after finishing studies I would have an ideal job which would allow me to use my
knowledge and apply my abilities, and, of course, ha-ha!, with a not bad salary.
To what degree does the reality of living and studying in The Netherlands meet your expectations?
The studying level almost meets my expectation. I really improved my knowledge to a higher level, but only on the
theory level, I don’t know if the real practical aspect is covered enough. And the communication ways are improved,
especially the skills in the presentation, yes, they improved, I think. And through more group projects in MBA studies,
the ability to work independently has also improved. And also the ability to live independently has improved. Regarding
getting an ideal job after study, I hope I could meet this expectation. But before that I think I also have lots of things I
should improve for myself.
Like I mentioned before I wish I can have an ideal job, the job in marketing field. If can have years working experiences
in a foreign company here, learn the real advanced business and management operations, and then return to China to
practice in a Chinese company. The more luxurious wish is I can set up my own coffee house in China.
The economy and the culture can not be separated. So I think to improve business relations one must improve the
recognition and understanding of the cultures of East and West. History teaches us these two areas have their own
cultures. They are so different from each other. The differences caused the people to come from these two areas with
totally different ways of thinking, and different customs. Once we can understand each other’s cultural backgrounds, the
business dialogues could become easier. Business relations improvement only happens when cultural exchange
improves. So I think cross-culture management is an important subject for the company.
To be specific, what should the Dutch learn? And what should the Chinese learn?
The Chinese people should learn: when doing business, or even in daily life, Dutch people always follow certain systems
and processes. It’s good for setting up a stable company and doing a well-prepared business. The Dutch people should
learn: when doing business, especially a small and medium sized company, the more flexible ways used by Chinese
people for business operations; a different situation requires a different way of dealing. In my opinion, if the people in
these two countries can learn to really know each other, I think the result will be more satisfactory, both for the people
and for society.
Do you have any lessons you have learned, while away from your home country, you would like to share with the
readers of this newsletter?
The way to deal with relationship between friends and families is different, between Dutch and Chinese. In the
Netherlands, whatever the relationship and how deep it is between you and your friends, or even your wife/husband,
every one has their own private space. However in China, the private space for Chinese is less than for the Dutch. In
China, husband and wife know everything about each other. In friendship, you know more about your friend, you have a
deeper friendship with him/her. That’s how I have experienced the difference with Dutch culture so far.
I notice that the word ‘friend’ is among the most frequently used in human relations, and more so when I talk with
students. To some, it means ‘knowing someone’. To others, it almost means nothing less than a lover. Yet to others, it’s
a name for a very special person – one who is there when you need him/her, and you’re there whenever he/she needs
you. Dylan defined friendship by telling you what it ISN’T. I first heard it when I was about 14 and very confused about
friendship. To this day I still have his concept in mind when I think of ‘friends’. You might also understand why he was
such a terrific English teacher. (See the song lyric at the end of this newsletter, and www.bobdylan.com for more info)
Here are two quotes that I recall, which impressed me in those days, both from his song ‘It’s Alright, Ma’:
Hopstaken Bedrijfsadvies – www.hopstaken.com 5
“Don’t fear - if you hear - a foreign sound - to your ear.”
“… but even the president of the United States sometimes must have to stand naked.”
This past study block I delivered a course in Intercultural Communication. While preparing this, it appears that the
number of books and websites on this subject has grown enormously. It became a dark forest where you get lost fast.
In order to find the most useful pieces of knowledge and insights, I first approached Larry O’Connor, who taught this
subject until he left DDU, this summer. Larry helped me by pointing out current literature, and find a way through the
dark forest. I don’t pretend to be out of this forest now, but Larry’s guidance plus the actual delivery of this course has
been a gratifying experience. As you may recall, there is often an element of interactive research going on in my class,
the results of which stimulate me to find different ways through, and possibly out of the forest. All in all, it has been an
interesting class, I think. When I went over the exam papers last week I was gladly surprised to see how much the
subject means to my students. Starting with the work of Geert Hofstede (www.geert-hofstede.com) and various other
tools to observe and analyze cultures, halfway through the course I re-discovered the work of Arnold Cornelis.
Unfortunately, his major work is not available in English. Just some articles in hard-to-find magazines. But Mr. Cornelis
provides a new model for looking at cultures as they develop – and fall back in development through time.
His model is based on three ‘layers of stability’. The first one is the first stage of any culture, where there is no science,
and people don’t understand nature. The ‘natural systems of youth and the past’. In order to come to terms with this, they
develop ideas of a supernatural character. This binds people: it’s what you see when students from different cultures get
together. It’s the basic layer of any culture; you could say, it’s a culture’s heart. It’s what you miss most when you’re
away from home. When people discover science and start to observe and understand nature, they also develop a social
structure: ‘social ruling systems – current society’. This second layer I call the ‘mind’ of a culture. This is where
education comes in. In the last centuries many cultures moved to the second layer, without giving up the first. What’s a
mind without a heart? However, it’s also the layer where we find conflict; not only between social and political systems
(world wars; the ‘cold war’), but also, between cultures that are settled in the first two layers (find your own examples).
The 21st century is a chance to change all that, as we now have the ways and means to communicate. Now, this is the
third and final layer of stability: ‘communicative self-management as a future model’. There is one problem: the peoples
in layer 2 forgot (or underestimated) the importance of learning to communicate. This keeps us all from reaching that
peaceful layer, where we all can pick the fruits of both the hearts and minds, the incredible richnesses of our cultures.
An other interesting concept is the ‘catastrophic learning process’. This is the case, when people look for solutions to a
problem in a thinking system that doesn’t contain these solutions. Like running around my car ten times doesn’t fill up
its petrol tank. Which isn’t an invalidation to anything that comes from the first stability layer, it just doesn’t provide
answers to material problems. Like the second layer is not fit to handle problems that belong to the first. However,
intercultural communication most definitely belongs to the third layer, and - small as the effort may seem - every time
two members of different cultures discover they can communicate, showing respect for each other’s culture, I think we
are making a difference.
Well, in a very tiny nutshell these are two of Cornelis’ basic ideas.
Add to this the dimension of ethics and corporate governance, and you
will understand my enthusiasm for Cornelis’ work.
This is one of the few translated bits of his work you can find on the net:
“The famous quote from Descartes 'I think, therefore I am', can now,
from the perspective of the stability layers in culture be added to.
Apparently he meant, in today’s terms: 'I think myself, therefore I am'.
The same quote also counts, when viewed upon from the logic of feeling
when someone says, 'I feel, therefore I am'. Feeling oneself is the
starting point of our consciousness and of systems theory.
We may assume that in all human cultures, as early as what I have called the Natural System, this feeling as
consciousness exists. In the stability layer of the social regulatory system an additional quote should be added. A quote
that is shown most profoundly in totalitarian systems. 'I obey, therefore I am' There were people, about sixty years ago
in the Western world, who chose for a totalitarian leader, like Hitler, Mussolini, Franco and Stalin, purely to lift the
doubt of their existence in the major crises of the 1930's. It is no coincidence that these political figures could enter the
arena, the logic of feeling was canalized into a cultural stability layer of obedience to a social regulatory system.
One's own identity was connected with following orders, people were raised that way, they had no opinion of their own
and no self image. The way their living was steered had nothing to do with how or what their own thoughts were
concerned with.
Next: Manners
In the next issue of this newsletter I want to share with you my ideas about values and manners. Our Prime Minister was
ridiculed by some reporters for stating that good manners may form a workable tool to increase agreement between the
peoples of Europe. Well, I agree with the Prime Minister on this point. Manners are the way people who belong to a
culture express their values. I did a brief exercise with my students on this matter, and we discovered that the cultures
from Nepal, Pakistan, China and Vietnam all agree on what are basic good manners and what are basic bad manners.
For those who are interested in this development: www.atlasofeuropeanvalues.com introduces a European study on
common values. It’d be interesting to see if Asians agree with this set of values. And on which points they disagree.
Because those are obviously the areas we need to … communicate about.
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and
integrity.” Douglas Adams
“The place to improve the world is first in one’s own heart and head and hands.”
Robert M. Pirsig (1928-, American author; wrote the classic ‘Zen & The Art of Motorcycle Maintenance’)
“Education is what survives when what has been learned has been forgotten.” B.F. Skinner (psychologist, 1904-1990)
“Cherish forever what makes you unique, ‘cuz you’re really a yawn if it goes!”
Bette Midler (1945-, American singer, entertainer, actress)
“Life has taught us that love does not consist of gazing at each other, but of looking in the same direction.”
Antoine De Saint-Exupery (1900-1944, French aviator, writer)
This is Ling Jing (Kate). Isn’t she a beautiful bride? Jing and Mark White married a few weeks ago in Manchester
(UK). The other picture shows Kate on the graduation trip on the IJssel river, last year July. Congratulations, Jing, and
be very happy with your Mark!!!
An international community such as ours offers an interesting opportunity for those who want to extend their
horizon even further. Martin Zuurhout suggested an interview with a former student, who is now working and
looking for a business’ partner. I recall how he himself helped establishing a business contact between the family
companies of a Turkish and a Chinese student. And as a matter of fact, while preparing this newsletter, another
contact like this was made. As soon as there are any results to report, I will let you know.
So this part of the newsletter is now open to you: if you are looking for a demand or have anything to supply, use this
platform as a market place. Send the specifics of your demand or supply to loek@hopstaken.com. If you have a lot of
attachments, to loek.hopstaken@gmail.com.
• Send any comments, news, gossip, business propositions, photos and all that jazz toloek@hopstaken.com or if it
takes up lots of space, loek.hopstaken@gmail.com.
• For an informal chat you might catch me on MSN (loekhop@hotmail.com), Yahoo! (loekhop@yahoo.co.uk),
Skype or GoogleTalk. I also installed a web cam, so we can wink & wave at each other. According to leading
marketing experts these are tools for the 11 to 18 year old, but as so often, they fall behind the times …
You will have noticed that this newsletter is twice as long as originally intended. Sorry about that. We’ll try to make it
shorter, but we don’t make promises in that department.
In closing – when for some reason my faith in mankind needs to be restored, I just look at this picture. For me it works!
Thailand meets Cameroon: Sawaluck Sawannawong (Eew) & Ntoko Edenge Rachael Munge (Rachael). Photo taken on
the Nepalese Cultural Evening, in April. Sure: knowing those two marvelous characters helps. Both do BA7 now.
LATEST NEWS
November 10 there will be a Dutch
Cultural Evening at the Deventer
City Hall, following the (overdue)
Opening of the Academic Year.
Another event to put in your agenda: January 16 will be the Pakistani Cultural Evening.