Advantages of Pega RULES Process Commander: --------------------------------------------Unlike some BPM products that focus primarily on workflow or integration capabil

ities, Process Commander leverages the PegaRULES engine to enable organizations to manage complex business processes -- including those with a large number of e xceptions, or those where tasks, sub-tasks, or decisions have to be delegated to many individuals across (and beyond) the enterprise. In addition, since changes to business processes can be made by modifying or adding business rules (either via a Microsoft-Visio-based editor or browser- based HTML forms), Process Comma nder makes it possible for business analysts and power users to customize a busi ness process. For example, business analysts can diagram a business process using Microsoft Vi sio. Visio serves as the graphical front end to Process Commander's rulebase, an d dynamically communicates with the rulebase to select, validate and save proces ses. By placing Process Commander SmartShapes on a Visio worksheet, business ana lysts can link activities together to create an automated process. Visio then pr esents the visual form of the flow and, based on the SmartShape that is utilized , the PegaRULES Engine automatically presents the correct rule form. As a result , Visio diagrams utilized in Process Commander are "live" diagrams -- empowering business managers to evolve and define how processing applications work in real -time as they modify these diagrams on-the-fly. Versioning capabilities also ena ble business users to adjust to changing business requirements and quickly imple ment required processes. The Process Commander server runs on multiple operating systems, including Windo ws, Solaris and AIX, and utilizes leading applications servers including IBM Web Sphere, BEA WebLogic and Apache Tomcat. Process and business rules reside in a c ommon rulebase, which may run on Oracle, Microsoft SQL and IBM DB2 relational da tabases. This combination of a distributed server architecture and centralized r ulebase running in heterogeneous environments provides a range of scalability an d deployment options. Additional features of Process Commander include:Browser Interface: Used for all development and application functions.Support of Complex Processes: Includes a wide variety of assignment, worklist, process and reporting functions to improve work efficiency.Service Level Agreements: Enable users to manage actions and pr ioritize work. In addition to these capabilities, Process Commander supports Directed Web Acces s, which enables customers or users outside of an organization's firewall to con tribute to a process. For example, a customer could be directed to a one-time se cure Web URL where they could fill out a request for service or similar form. Al l rules and processes within the system can also be exposed as Web services, ena bling other applications to access or invoke them as appropriate.