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Indore indira business school

MIS Project 1
Date 04-04-2012 2nd sem PGDM

st

Submitted to Avni madam

Submitted by Devendra singh bilonia

Restaurant

Components
Management Staff

Interrelated components
Chef

Purpose
Food business

Environment
Healthy environment

Interface
Cook with hygienic

Input
Basic food making item

Output
Finish food items

Constraint
All restaurants

BPOs
Components
Management Staff

Interrelated components
Service provider

Purpose
Complete a Business process

Environment
Pressure environment

Interface
Go Out the provider limit

Input
Call For Customer

Output
Complete the provider target

Constraint
All BPOs

Aviation
Components
Management Staff

Interrelated components
Polite

Purpose
Reach the destination

Environment
Managed environment

Interface
Speed limit

Input
Customers

Output
Business

Constraint
All aviation companies

Parle G
Components
Raw Material

Interrelated components
Machines

Purpose
Biscuit Production

Environment
Systematic environment

Interface
Production target

Input
Milk , sugar etc.

Output
Biscuit

Constraint
All biscuit companies

Intex
Components
Management Staff

Interrelated components
Distribution channel

Purpose
Production of electronics

Environment
tuff environment

Interface
Current voltages

Input
Chips , diode , semi conductor etc.

Output
Electronic products

Constraint
All Electronics makers

Indore indira business school


MIS Project 2nd
Date 04-04-2012 2nd sem PGDM

Submitted to Avni madam

Submitted by Devendra singh bilonia

ABOUT PEPSI CO
MISSION
To be the world's premier consumer products company, focused on convenient foods and beverages. We seek to produce healthy financial rewards to investors as we provide opportunities for growth and enrichment to our employees, our business partners and the communities in which we operate. And in everything we do, we strive for honesty, fairness and integrity.

VISION
"To build Indias leading total beverage company, delighting consumers by best meeting their everyday beverage needs, and stakeholders, by delivering performance with purpose, through our talented people."

SUSTAINABILITY VISION "PepsiCos responsibility is to continually improve all aspects of the world in which we operate environment, social, economic creating a better tomorrow than today" Tomorrow better than Today

HISTORY AND PROFILE PepsiCo entered India in 1989 and has grown to become the countrys largest selling food and Beverage Company. One of the largest multinational investors in the country, PepsiCo has established a business which aims to serve the long term dynamic needs of consumers in India. PepsiCo nourishes consumers with a range of products from treats to healthy eats that deliver joy as well as nutrition and always, good taste. PepsiCo Indias expansive portfolio includes iconic refreshment beverages Pepsi, 7 UP, Mirinda and Mountain Dew, in addition to low calorie options such as Diet Pepsi, hydrating and nutritional beverages such as Aquafina drinking water, isotonic sports drinks - Gatorade, Tropicana 100% fruit juices, and juice based drinks Tropicana Nectars, Tropicana Twister and Slice, non-carbonated beverage and a new innovation Nimbooz by 7Up. Local brands Lehar Evervess Soda, Dukes Lemonade and Mangola add to the diverse range of brands. PepsiCos foods company, Frito-Lay, is the leader in the branded salty snack market and all Frito Lay products are free of trans-fat and MSG. It manufactures Lays Potato Chips, Cheetos extruded snacks, Uncle Chipps and traditional snacks under the Kurkure and Lehar

brands and the recently launched Aliva savoury crackers. The companys high fibre breakfast cereal, Quaker Oats, and low fat and roasted snack options enhance the healthful choices available to consumers. Frito Lays core products, Lays, Kurkure, Uncle Chipps and Cheetos are cooked in Rice Bran Oil to significantly reduce saturated fats and all of its products contain voluntary nutritional labeling on their packets. The group has built an expansive beverage and foods business. To support its operations, PepsiCo has 36 bottling plants in India, of which 13 are company owned and 23 are franchisee owned. In addition to this, PepsiCos Frito Lay foods division has 3 state-of-theart plants. PepsiCos business is based on its sustainability vision of making tomorrow better than today. PepsiCos commitment to living by this vision every day is visible in its contribution to the country, consumers and farmers.

EXECUTIVE SUMMARY
Introduction PepsiCo is a world leader in convenient snacks, foods & beverages, with revenue of more than $39 billion & more than 1, 85,000 employees. The company consists of PepsiCo American Foods (PAF), PepsiCo Americas Beverages (PAB) & PepsiCo International (PI). PAF includes Frito-lay North America, Quaker foods North America & all Latin America food & snack businesses. PAB includes PepsiCo Beverages North America & all Latin America beverage businesses. PI includes all PepsiCo businesses in UK, Europe, Asia, Middle East & Africa. PepsiCo brands are available in nearly 200 countries & generate sales at the retail level of more than $98 billion. Some of PepsiCos brands names are more than 100 years old, but the corporation is relatively young. PepsiCo was founded in 1965 through a merger of Pepsi-Cola & Frito-Lay. Tropicana was acquired in 1998 & PepsiCo merged with Quaker Oats Company, including Gatorade, in 2001. PepsiCo offers product choices to meet a broad variety of needs & preferences from funfor-you items to product choices that contribute to healthier lifestyles. PepsiCos mission is To be the worlds premiere consumer Products Company focused on convenient foods & beverages. We seek to produce healthy financial rewards to investors as we provide opportunities for growth & enrichment to our employees, our business partners & the communities in which we operate. And in everything we do, we strive for honesty, fairness & integrity.

PepsiCo Headquarters PepsiCo World Headquarters is located in Purchase, New York. The 7 building headquarters complex was designed by Edward Durrell Stone, one of Americas foremost architects. The unit of PepsiCo we visited manages the supply for several wholesalers, retailers, restaurants, hotels & other such food outlets. In order to achieve the projected sales target effectively, the organization ensures a comprehensive strategic alignment with the overall PepsiCos business strategy. The units primary functions are to conduct a systematic manufacturing & supply of the product without any tactical flaws. Pepsi products are safe, Pepsi analyze water, sugar & flavorings in accordance with the best international guidelines. Pepsi products comply with most stringent international regulations, including the new regulations for carbonated soft-drinks.

Functional aspects of MIS


MIS is an integrated collection of functional information systems, each supporting particular functional area.

Financial MIS
This MIS provides financial information to all financial managers within an organization.

Marketing MIS
This MIS supports managerial activities in product development, distribution, pricing decisions & promotional effectiveness.

Human Resource MIS


This type of MIS is concerned with all the activities related to employees & potential employees of the organization.

Business functions

There are 4 major business functions: 1. 2. 3. 4. Manufacturing & production. Sales & marketing. Finance & accounting. Human resources.

Produaction

Sales & Marketing Product or Service

Human resource

Finance & Account

Every business regardless of its size must perform the above mentioned 4 functions to succeed. It must produce the product or service; market & sell the product; keep track of accounting & financial transactions & perform basic human resource tasks such as hiring & retaining employees.

Sales & Marketing systems:


They support activities for selling & marketing firms products or services. Senior management: monitor trends affecting product & sales, planning for new products & services, monitor performance of competitors. Middle management: support market research; analyze marketing campaigns, pricing decisions & sales performance. Operational management & employees: locating & contacting potential customers, process orders, provide customer service support.

Manufacturing & production systems:


This system support activities for producing firms product or services. Senior management: help plan long-term manufacturing goals such as technology investments & locating new plants. Middle management: analyze & monitor manufacturing & production costs & resources. Operational management: manage status of production tasks

Finance & accounting systems:


This systems support activities for managing financial assets, firms capitalization & financial records. Senior management: establish long-term investment goals & provide long range forecasts of firms financial performance. Middle management: oversee & control firms financial resources. Operational management: track flow of funds in firm through transactions (paychecks, payments, securities reports, receipts etc.)

Human resources systems


This system support activities for attracting, developing & maintaining firms workforce. Senior management: identify manpower requirements (skill, education level, types & number of positions etc.) for meeting long term business plans. Middle management: monitor & analyze recruitment, allocation & compensation of employees. Operational management: track recruitment & placement of employees.

Systems from a constituency perspective


Transaction processing systems
It serves operational managers Its principal purpose is to answer routine questions & to track the flow of transactions through the organization. For e.g. inventory status, granting credit to customers etc. It monitors status of internal operations & firms relationship with external environment. Major producer of information for other systems. It is highly central to business operations & functioning.

Management Information Systems (MIS) & Decision Support Systems (DSS)


It provide middle level managers with reports on firms performance which helps them to monitor firms operations & helps in predicting future performance. It summarizes & gives reports on basic operations using data from TPS. It provides weekly, monthly, annual results but may enable drilling down into daily & hourly data. It is typically not very flexible system with little analytical capability.

Executive Information Systems (EIS)


This type of information serves senior managers. It addresses strategic issues & long term trends for e.g. what types of products should we make in next 5 years? The system addresses non-routine decision making. It provides generalized computing capacity that can be applied to changing set of problems. The system draw summarized information from MIS, DSS & data from external events. It typically uses web portal interface to present the content.

Supply Chain Management (SCM) systems:


The system manages relationships with suppliers, purchasing firms, distributors & logistic companies. It manages shared information about orders, production, inventory levels etc., the goal is to move correct amount of product from source to point of consumption as quickly as possible & at lowest cost.

Management Information System In PepsiCo


The microcomputers are linked up to PepsiCos central computer system daily to update inventory information system. Management estimates that over $25,000 (Rs. 12,50,000) per year may be saved because of the system. 1. In PepsiCo it helps to recognize market trends: MIS helps PepsiCos managers to recognize market trends, in respect of price, designs of products, fashions etc. timely information of the market trend enable the firm to follow the right course of action. 2. It facilitates marketing planning & control: effective marketing planning is required in terms of product planning, pricing, promotion & distribution. Such planning will be possible only if the company is possessing adequate & relevant information. This is also possible through MIS. 3. Quick supply of information in PepsiCo: today a form has to take quick decisions, for this purpose it requires fast flow of information which is facilitated by a properly designed MIS. 4. Improves quality of decision making: properly designed MIS supplies reliable & relevant information. With the help of computers & other data processing equipments, the marketing managers over there can make effective decisions at the right time.

Thank you

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