2012 VIA District Employee Survey Results

Question No.

Question

Positive Response Score (%)

Negative Response Score (%)

Neutral or Dont Know (%)

Management Excellence 6 I feel that essential information from my immediate supervisor flows freely to me. What issue would you like your immediate supervisor to keep you better informed of? I trust my immediate supervisor to keep his/her promises. My work expectations are clearly articulated by my immediate supervisor. I feel that management makes timely and effective decisions. I feel that there is sufficient consultation with staff prior to management implementing new ideas. The concept and implementation of the District Rotation was clearly articulated to me. I believe senior management at VIA is leading our District in the right direction. I believe that management is engaged in the operation and understands operational pressures and issues. 65 25 10

N/A

N/A

N/A

71

13

16

65

15

20

10

20

66

14

11

13

81

12

25

51

23

13

14

66

21

14

19

72

15

I feel that management will address concerns raised in this survey. Employee Development

15

68

17

16 17

What do you like most about your job? My District does a good job of supporting employee career development. I believe I have opportunities for promotion, given my education, skills and experience. In my District, the process for selecting a person for a position is done fairly. I believe that I am given the tools (ietraining and equipment) to do my job effectively.

N/A 15

N/A 73

N/A 13

18

26

61

14

19

12

72

16

20

29

58

12

Organizational Awareness 21 The Agencys goals and objectives have been clearly communicated to me. I understand how my work contributes to achieving the goals and objectives of the Agency. I clearly understand my roles and responsibilities as a BSO. Work Environment 24i I feel that my work is impacted positively or negatively by Changing Organizational or District Priorities. I feel that my work is impacted positively or negatively by District Stability. 15 55 30 53 18 29

22

62

15

23

23

78

20

24ii

19

49

33

24iii

I feel that my work is impacted positively or negatively by Communication Flow from Management to Staff. I feel that my work is impacted positively or negatively by Increased Workload with Decreased Resources. I feel that my work is impacted positively or negatively by Staff Turnover. I feel that my work is impacted positively or negatively by Operational Demands (ie- workload and overtime). I am satisfied with the way that informal complaints on workplace issues are resolved in the District. I am familiar with the provisions of the collective agreement. Management understands and respects the provisions of the collective agreement. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help. How often do you face an ethical dilemma?

19

57

24

24iv

91

24v

73

24

24vi

76

19

25

14

48

38

26

N/A

N/A

N/A

27

29

41

30

28

56

19

25

29

N/A

N/A

N/A

Trusted Effective Resources 30 I understand the definition of harassment. 100 0 0

31

I feel that I can initiate a formal recourse process (grievance, complaint, appeal, etc) without fear of reprisal. I feel that my District takes the appropriate steps to ensure a harassment-free workplace. I am satisfied in the way in which my District responds to matters related to harassment or discrimination. If I feel harassed or discriminated against, I know where I can go for help in resolving the situation. Engaged Employees

23

58

19

32

41

32

27

33

21

30

49

34

60

22

18

35 36

Overall, I like my job. I get a sense of satisfaction from my work. I am proud of my District and the work that I do. I feel that I make positive, meaningful contributions to the Agency. How would you rate officer morale at the airport? I would recommend the District as a great place to work to family and friends.

76 74

11 15

13 12

37

51

22

27

38

78

18

39

82

15

40

32

68

N/A

40i

If Yes: a. Job Security b. Compensation (pay, leave, etc) c. Nature of the Work d. Colleagues e. Managers f. Work-Life Balance 24 27 22 3 2 19 4

g. Other 40ii If No: a. Job Insecurity b. Compensation (pay, leave, etc) c. Nature of the Work d. Colleagues e. Managers f. Work-Life Balance

1 1 26 1 50 13 9 69 31 N/A

g. Other 41 41i I intend on leaving the VIA District. If Yes, I intend on leaving within: a. 1 year b. 2-4 years c. 5-10 years d. 10+ years 30 59 10 2

41ii

If Yes, why: a. Promotion b. Career Development c. I seek an armed position d. Long-term leave (parental, etc) e. A more preferable work schedule f. Other 11 48 8 1

12 20 6 71 23

42

Do you believe that the VIA District is a better place to work overall than one year ago? Do you believe that the VIA District is a better place to work overall since the structural re-organization? My immediate supervisor encourages me to be innovative and to take initiative in my work. I feel free to communicate in the official language of my choice in all settings and mediums (email, meetings, etc). I feel that my immediate supervisor treats me with respect. I have support at work to balance my work and personal life.

43

62

29

44

63

21

17

45

77

20

46

78

15

47

50

30

21