QUESTIONNAIRE

Gender Male Female

Marital Statue Married Single Divorced Widow

Years in service 1 -5 6 10 1 1-15 16-20 21-above

RESEARCH QUESTIONS
1. Well paid employee/workers may perform better on their jobs.
Ability to perform work Working environment Experience

2.

Salaries, bonus and allowances may motivate workers/employees attitude towards work. Strongly motivate motivate demotivated

Strongly de motivate

3.

Fringe benefit may influence workers/employee performances. Social security luxury accomodation

none

4.

Training and development in an organization may have positive influences on employees performances good result increase productivity safety effective utilization

5.

Training in an organization may reduce cost and as well increases productivity. Improved executive morale operations and objectives management skills delegation of authority overall

6.

Good working conditions in an organization may improve employees performances. Ergonomics job envoronment office timings

7.

Any employee who expects expecting promotion and dully promoted is bored to increase his/her efforts and performances.
increased responsibility greater task complexity higher pay

8.

An employees performance appraisal may influence employee performances. Organisational Leadership Environmental Constraints Organisational Structure Interdependence of sub-system

9.

Employees welfare, pension, medical facilities etc may facilitate effective performances. Strongly agree Strongly disagree Agree Disagreed

10.

Either monetary or non-monetary incentive, which one do you prefer for increase employee performances? Monetary Non-Monetary

11. employee attitude increase the productivity Increase decrease

Most increase

most decrease

12 employee work at good working condition good better best none

13.What changes, if any, do you feel need to made in your department to improve working conditions? Yes NO

15.How many years in total have you been working at this workplace? By workplace we mean the site or location at, or from, which you work. Less than 1 year 1 1 to less than 2 years 2 2 to less than 5 years 3 5 to less than 10 years 4 10 years or more 5

16.is your job permanent, or is it temporary or for a fixed-term? Permanent 1 Temporary 2 Fixed-term

17.When do your employees become eligible for medical insurance coverage? Immediately After one month After two months After three months After probationary period

 Medical Insurance not provided

18.Do you offer reimbursement for training or professional development? Yes No

19.How often are employees paid? Weekly Every two weeks Bi-monthly (twice per month) Monthly

20.What types of salary increases are granted to employees? (check 9 all that apply) Merit Automatic Progression General Cost of Living Length of Service

21.Do you link pay to performance appraisal? Yes No

22.What type of performance appraisal plan do you use?

 Management by Objectives (MBO) Forced Choice Questionnaire Narrative Analysis Behaviorally Anchored Rating Scales (BARS) No formal plan

23. You feel you are valued in your company

Yes

no

The following are a few typical Questions asked in Employee Attitude Survey

Please describe your position with the company. How long have you worked for this company? I have ready access to the information I need to get my job done. I am familiar with the mission statement put forth by my department. I agree with the mission statement put forth by my department. I am involved in decision making that affects my job. Management has created an open and comfortable work environment. I know my job requirements and what is expected of me on a daily basis. I have received the training I need to do my job efficiently and effectively. Training is provided to enable me to do my job well. Management recognizes and makes use of my abilities and skills. I am treated with respect by management and the people I work with. I am encouraged to develop new and more efficient ways to do my work. Employees work well together to solve problems and get the job done. Management is flexible and understands the importance of balancing my work and personal life. I would recommend others to work for this company. What changes, if any, do you feel need to made in your department to improve working conditions? What changes, if any, do you feel need to be made in the company to improve working conditions?

The surveys of this type provides an understanding how the employee perceives the organization. Employee attitude surveys measure your employee's opinions on most of the aspects of an workplace including:

Overall satisfaction Management/employee relations Corporate culture Career development Compensation Benefits Recognition and rewards Working conditions Training Staffing levels Safety concerns Policies and procedures

Do we have an employee attitude survey that measures areas important for employee job satisfaction as well as organizational success? yes no

What do you understand by performance appraisal ? Discuss the various factors affecting performance appraisal?

Ans. S.K. Chakraborty has identified four important factors affecting the performance appraisal system. These are: (a) Organisational Leadership The leadership at the top determines to a large extent the loyalty and commitment of the employees to the goals of the organisation. Effective top leadership orients and motivating the entire organisation for better performance. (b) Organisational Structure There are two types of organisation structures Organistic and mechanistic. Organistic structure tend to be flexible. Such organisation change themselves very fast to cope up with the present changing environment. Mechanistic structure are very rigid and have clearly defined relationships and responsibility. (c) Environmental Constraints Various environmental constraints affects the performance of an employee. For example, the quality of new material may affect the productivity and performance of an employee. (d) Interdependence of sub-system : Every sub-system of a larger organisational system is interdependent. The malfunctioning of a subsystem affects the other sub system functioning. Because of this interdependence of sub-systems it is suggested that the performance appraisal should start from the apex.