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Questionnaire Design for Surveys and Laboratory Experiments: Social And Cognitive Perspectives Communication 239, Political Science

324R, Psychology 224 Jon A. Krosnick Departments of Communication, Political Science, and Psychology Stanford University 434 McClatchy Hall, 725-3031, Krosnick@stanford.edu Spring, 2005 Building 50, Room 52H Tuesdays, 3:15 6:05 pm _______________________________________________________________________ This course will provide an introduction to general theories of the cognitive aspects of question-answering in surveys. The focus will be on the cognitive processes in which respondents engage when answering questions and on the social interactions among researchers, interviewers, and respondents. The course will provide an overview of issues that one should consider when designing a survey questionnaire or when interpreting the results of a survey. A great deal of research has been conducted during the last 50 years exploring the effects of different measurement strategies on the findings of survey research, and this work reveals a great deal about the cognitive processes in which survey respondents engage during interviews. We will review the major findings of this work and discuss their implications for understanding cognitive aspects of question-answering. The primary goal of the discussions will be to identify issues to be considered when writing survey questions to measure specified constructs. Taken together, this literature makes many useful recommendations regarding how to avoid sources of bias in measurement and how to maximize accuracy. Most of our discussions will focus on the measurement of subjective psychological phenomena, such as attitudes, beliefs, assessments of importance, and assessments of satisfaction. There will be some secondary discussion of the measurement of objective phenomena, primarily past behavior. Course requirements are: (1) reading all required reading assignments prior to class meetings when they will be discussed, (2) participating energetically and creatively in class discussion, and (3) a final sit-down exam asking you to critique a questionnaire that I will give you.

Topics to be Covered 1. General Introduction 2. Open versus Closed Questions 3. Closed Questions: Ratings versus Rankings 4. Closed Questions: Number of Scale Points/Magnitude Scaling 5. Closed Questions: Verbal vs. Numeric Scale Point Labels 6. Closed Questions: Response Order Effects 7. Attitudes and Non-attitudes 8. Acquiescence and Other Response Biases 9. Question Wording/Question Balance 10. Question Order 11. Attitude Recall Questions 12. Asking Why?

Readings to be Reviewed Note: Readings marked with "*" are required. Readings marked with "+" are optional but recommended. All other readings are fully optional.

General Readings on Questionnaire Design Bradburn, N. M. (1983). Response effects. Pp. 289-328 in P. H. Rossi, J. D. Wright, & A. B. Anderson (Eds.), Handbook of survey research. New York: Academic Press. Bradburn, N. M., & Sudman, S. Improving interview method and questionnaire design. San Francisco: Jossey-Bass. Cantril, H. (1944). Gauging public opinion. Princeton, N.J.: Princeton University Press. +Converse, J. M., & Presser, S. (1986). Survey questions: Handcrafting the standardized questionnaire. Beverly Hills, CA: Sage. Kahn, R. L., & Cannell, C. F. (1957). The dynamics of interviewing (Chapters 5 and 6, "The formulation of questions" and "The design of questionnaires"). New York: Wiley. Oppenheim, A. N. (1966). Questionnaire design and attitude measurement. New York: Basic Books. Payne, S. L. (1951). The art of asking questions. Princeton, N.J.: Princeton University Press. Sheatsley, P. B. (1983). Questionnaire construction and item writing. Pp. 195-230 in P. H. Rossi, J. D. Wright, & A. B. Anderson (Eds.), Handbook of survey research. New York: Academic Press. Smith, T. W. (1987). The art of asking questions, 1936-1985. Public Opinion Quarterly, 51, S95-S108. Sudman, S., & Bradburn, N. M. (1974). Response effects in surveys. Chicago: Aldine. Sudman, S., & Bradburn, N. M. (1983). Asking questions. San Francisco: Jossey-Bass. +Turner, C. F., & Martin, E. (1984). Surveying subjective phenomena (vol. 1 and 2). New York: Russell Sage Foundation.

Warwick, D. P., & Lininger, C. A. (1975). The sample survey: Theory and practice. (Chapter 6, "Questionnaire design."). New York: McGraw-Hill. 1. Introduction to Issues of Question Design Andrews, F. M. (1984). Construct validity and error components of survey measures: A structural modeling approach. Public Opinion Quarterly, 48, 409-442. *Hippler, H., & Schwarz, N. (1987). Response effects in surveys. In H. Hippler, N. Schwarz, & S. Sudman (Eds.), Social information processing and survey methodology. New York: Springer-Verlag. Kalton, G., & Schuman, H. (1982). The effect of the question on survey responses: A review. The Journal of the Royal Statistical Society, 145, 42-73. *Krosnick, J. A. (1991). Response strategies for coping with the cognitive demands of attitude measures in surveys. Applied Cognitive Psychology, 5, 213-236. Schuman, H. (1982). Artifacts are in the mind of the beholder. The American Sociologist, 17, 21-28. Schuman, H. (1986). Ordinary questions, survey questions, and policy questions. Public Opinion Quarterly, 50, 432-442. Schuman, H., & Kalton, G. (1985). Survey methods. In G. Lindzey and E. Aronson (Eds.), Handbook of social psychology (vol. 1). New York: Random House. Schuman, H., & Presser, S. (1977). Question wording as an independent variable in survey analysis. Sociological Methods and Research, 6, 27-46. *Tourangeau, R. (1987). Attitude measurement: A cognitive perspective. In H. Hippler, N. Schwarz, & S. Sudman (Eds.), Social information processing and survey methodology. New York: Springer-Verlag. 2. Open vs. Closed Questions Belson, W. A., & Duncan, J. A. (1962). A comparison of the checklist and the open response questioning systems. Applied Statistics, 11, 120-132. *Converse, J. M. (1984). Strong arguments and weak evidence: The open/closed questioning controversy of the 1940s. Public Opinion Quarterly, 48, 267-282. Ehrlich, H. J., & Rinehart, J. W. (1965). A brief report on the methodology of stereotype research. Social Forces, 43, 564-575.

Elig, T. W., & Frieze, I. H. (1979). Measuring causal attributions for success and failure. Journal of Personality and Social Psychology, 37, 621-634. Geer, J. G. (1988). What do open-ended questions measure? Public Opinion Quarterly, 52, 365-371. Hurd, A. W. (1932). Comparisons of short answer and multiple choice tests covering identical subject content. Journal of Educational Psychology, 26, 28-30. Jenkins, J. G. (1935). Psychology in Business and Industry. New York: Wiley, p. 348351. Lazarsfeld, P. E. (1944). The controversy over detailed interviews - an offer for negotiation. Public Opinion Quarterly, 8, 38-60. Lindzey, G. E., & Guest, L. (1951). To repeat - check lists can be dangerous. Public Opinion Quarterly, 15, 355-358. Link, H. C. (1943). An experiment in depth interviewing. Public Opinion Quarterly, 7, 267-279. Magill, W. H. (1934). The influence of the form of the item on the validity of achievement tests. Journal of Educational Psychology, 25, 21-28. Malmud, R. S. (1925). The controlled vs. the free completion. American Journal of Psychology, 36, 401-411. Mason, R., Boersma, L., & Faulkenberry, G. D. (1988). The use of open and closed questions to identify holders of crystallized attitudes: The case of adoption of erosion-control practices among farmers. Rural Sociology, 53, 96-109. Metzner, H., & Mann, F. (1952). A limited comparison of two methods of data collection: The fixed alternative questionnaire and the open-ended interview. American Sociological Review, 17, 486-491. Remmers, H. H., Marschat, L. E., Brown, A., & Chapman, I. (1923). An experimental study of the relative difficulty of true-false, multiple-choice, and incompletesentence types of examination questions. Journal of Educational Psychology, 14, 367-372. Roslow, S., & Blankenship, A. B. (1939). Phrasing the question in consumer research: Experimental studies on the form of question. Journal of Applied Psychology, 23, 612-622.

Roslow, S., Wulfeck, W. H., & Corby, P. G. (1940). Consumer and opinion research: Experimental studies on the form of the question. Journal of Applied Psychology, 24, 334-346. Rugg, D., & Cantril, H. (1944). The wording of questions. In H. Cantril (Ed.), Gauging public opinion. Princeton: Princeton University Press, p. 37-38, 49. Schuman, H., Ludwig, J., & Krosnick, J.A. (1986). The perceived threat of nuclear war, salience, and open questions. Public Opinion Quarterly, 50, 519-536. *Schuman, H., & Presser, S. (1981). Questions and answers in attitude surveys. New York: Academic Press. Chapter 3, "Open versus closed questions." Schuman, H., & Scott, J. (1987). Problems in the use of survey questions to measure public opinion. Science, 236, 957-959. Skott, H. E. (1943). Attitude research in the Department of Agriculture. Public Opinion Quarterly, 7, 280-292. 3. Closed Questions: Ratings vs. Rankings *Alwin, D. F., & Krosnick, J. A. (1985). The measurement of values in surveys: A comparison of ratings and rankings. Public Opinion Quarterly, 49, 535-552. Elig, T. W., & Frieze, I. H. (1979). Measuring causal attributions for success and failure. Journal of Personality and Social Psychology, 37, 621-634. Feather, N. T. (1973). The measurement of values: Effects of different assessment procedures. Australian Journal of Psychology, 25, 221-231. Guilford, J. P. (1954). Psychometric methods. New York: McGraw-Hill. *Herzog, A. R., & Bachman, J. G. (1981). Effects of questionnaire length on response quality. Public Opinion Quarterly, 45, 549-559. *Krosnick, J. A., & Alwin, D. F. (1987). A test of the form-resistant correlation hypothesis: Ratings, rankings, and the measurement of values. Public Opinion Quarterly, 52, 526-538. McIntyre, S. H., & Ryans, A. B. (1977). Time and accuracy measures for alternative multidimensional scaling data collection methods: Some additional results. Journal of Marketing Research, 14, 607-610. Moore, M. (1975). Rating versus ranking in the Rokeach value survey: An Israeli comparison. European Journal of Social Psychology, 5, 405-408.

Munson, J. M., & McIntyre, S. H. (1979). Developing practical procedures for the measurement of personal values in cross-cultural marketing. Journal of Marketing Research, 16, 48-52. Rankin, W. L., & Grube, J. W. (1980). A comparison of ranking and rating procedures for value system measurement. European Journal of Social Psychology, 10, 233246. Reynolds, T. J., & Jolly, J. P. (1980). Measuring personal values: An evaluation of alternative methods. Journal of Marketing Research, 17, 531-536. Schulz, U., & May, T. (1989). The recording of social orientations with ranking and pair comparison procedures. European Journal of Social Psychology, 19, 41-59. 4. Closed Questions: Number of Scale Points Andrews, F. M. (1984). Construct validity and error components of survey measures: A structural modeling approach. Public Opinion Quarterly, 48, 409-442. Bass, B. M., Cascio, W. F., & O'Connor, E. J. (1974). Magnitude estimations of expressions of frequency and amount. Journal of Applied Psychology, 59, 313320. Bendig, A. W. (1953). The reliability of self-ratings as a function of amount of verbal anchoring and of the number of categories on the scale. Journal of Applied Psychology, 37, 38-41. Bendig, A. W. (1954). Transmitted information and the length of rating scales. Journal of Experimental Psychology, 47, 303-308. Bendig, A. W., & Hughes, J. B. (1953). Effect of amount of verbal anchoring and number of rating-scale categories upon transmitted information. Journal of Experimental Psychology, 46, 87-90. Birkett, N. J. (1986). Selecting the number of response categories for a Likert-type scale. Proceedings of the American Statistical Association 1987 Annual Meetings, Section on Survey Research Methods. Bishop, G. F. (1987). Experiments with the middle response alternative in survey questions. Public Opinion Quarterly, 51, 220-232. Champney, H., & Marshall, H. (1939). Optimal refinement of the rating scale. Journal of Applied Psychology, 23, 323-331.

Cox, E. P. (1980). The optimal number of response alternatives for a scale: A review. Journal of Marketing Research, 17, 407-422. Eagly, A. H., & Steffen, V. J. (1988). A note on assessing stereotypes. Personality and Social Psychology Bulletin, 14, 676-680. Finn, R. H. (1972). Effects of some variations in rating scale characteristics on the means and reliabilities of ratings. Educational and Psychological Measurement, 32, 255-265. Garner, W. R. (1960). Rating scales, discriminability, and information transmission. Psychological Review, 67, 343-352. Ghiselli, E. E. (1939). All or none versus graded response questionnaires. Journal of Applied Psychology, 23, 405-413. Green, P. E., & Rao, V. R. (1970). Rating scales and information recovery - how many scales and response categories to use? Journal of Marketing, 34, 33-39. Kalton, G., Roberts, J., & Holt, D. (1980). The effects of offering a middle response option with opinion questions. Statistician, 29, 65-78. Komorita, S. S., & Graham, W. K. (1965). Number of scale points and the reliability of scales. Educational and Psychological Measurement, 25, 897-995. Lehmann, D. R., & Hulbert, J. (1972). Are three-point scales always good enough? Journal of Marketing Research, 9, 444-446. Lipset, S. M., & Schneider, W. (1983). The confidence gap. New York: The Free Press, p. 89-96. Lissitz, R. W., & Green, S. B. (1975). Effect of the number of scale points on reliability: A monte carlo approach. Journal of Applied Psychology, 60, 10-13 +Lodge, M. (1981). Magnitude scaling: Quantitative measurement of opinions. Beverly Hills: Sage. Lodge, M., & Tursky, B. (1979). Comparisons between category and magnitude scaling of political opinion employing SRC/CPS items. American Political Science Review, 73, 50-66. Lodge, M., & Tursky, B. (1981) The social-psychophysical scaling of political opinion. In B. Wegener (Ed.), Social attitudes and psychophysical measurement. Hillsdale, N.J.: Erlbaum.

Lodge, M., Cross, D., Tursky, B., & Tannenhaus, J. (1975). The psychophysical scaling and validation of a political support scale. American Journal of Political Science, 19, 611-649. Lodge, M., Cross, D., Tursky, B., Foley, M. A., & Foley, H. (1976). The calibration and cross-model validation of ratio scales of political opinion in survey research. Social Science Research, 5, 325-347. Lodge, M., Cross, D., Tursky, B., Tannenhaus, J., & Reeder, R. (1976). The psychophysical scaling of political support in the 'real world'. Political Methodology, 2, 159-182. Matell, M. S., & Jacoby, J. (1971). Is there an optimal number of alternatives for Likert scale items? Study I: Reliability and validity. Educational and Psychological Measurement, 31, 657-674. Matell, M. S., & Jacoby, J. (1972). Is there an optimal number of alternatives for Likertscale items? Effects of testing time and scale properties. Journal of Applied Psychology, 56, 506-509. McGuire, W. J. (1981). The probabilogical model of cognitive structure and attitude change. In R. E. Petty, T. M. Ostrom, and T. C. Brock (Eds.), Cognitive responses in persuasion. Hillsdale, NJ: Erlbaum. Peterson, B. L. (1985). Confidence: Categories and confusion. GSS Technical Report No. 50, National Opinion Research Center, University of Chicago. Ramsay, J. O. (1973). The effect of number of categories in rating scales on precision of estimation of scale values. Psychometrika, 38, 513-532. Rosenstone, S. J., Hansen, J. M., & Kinder, D. R. (1986). Measuring change in personal economic well-being. Public Opinion Quarterly, 50, 176-192. *Schuman, H., & Presser, S. (1981). Questions and answers in attitude surveys. New York: Academic Press. Chapters 6, "Measuring a middle position." Smith, T. W., & Peterson, B. L. (1985). The impact of number of response categories on inter-item associations: Experimental and simulated results. Paper presented at the American Sociological Association annual meetings, Washington, D.C. Stember, H., & Hyman, H. (1949-1950). How interviewer effects operate through question form. International Journal of Opinion and Attitude Research, 3, 493512. Symonds, P. M. (1924). On the loss of reliability in rating due to coarseness of the scale. Journal of Experimental Psychology, 456-461.

Warr, P., Barter, J., & Brownridge, G. (1983). On the independence of positive and negative affect. Journal of Personality and Social Psychology, 44, 644-651. Watson, D. (1988). The vicissitudes of mood measurement: Effects of varying descriptors, time frames, and response formats on measures of positive and negative affect. Journal of Personality and Social Psychology, 55, 128-141. *Wedell, D. H., & Parducci, A. (1988). The category effect in social judgment: Experimental ratings of happiness. Journal of personality and Social Psychology, 55, 341-356. Welch, R. E. (1972). The use of magnitude estimation in attitude scaling: Constructing a measure of political dissatisfaction. Social Science Quarterly, 76-87. 5. Closed Questions: Verbal vs. Numerical Scale Point Labels Albaum, G., & Murphy, B. D. (1988). Extreme response on a Likert scale. Psychological Reports, 63, 501-502. Andrews, F. M. (1984). Construct validity and error components of survey measures: A structural modeling approach. Public Opinion Quarterly, 48, 409-442. Bass, B. M., Cascio, W. F., & O'Connor, E. J. (1974). Magnitude estimations of expressions of frequency and amount. Journal of Applied Psychology, 59, 313320. Bendig, A. W. (1953). The reliability of self-ratings as a function of amount of verbal anchoring and of the number of categories on the scale. Journal of Applied Psychology, 37, 38-41. Bendig, A. W., & Hughes, J. B. (1953). Effect of amount of verbal anchoring and number of rating-scale categories upon transmitted information. Journal of Experimental Psychology, 46, 87-90. *Bradburn, N. M., & Miles, C. (1979). Vague qualifiers. Public Opinion Quarterly, 43, 92-101. Bryant, G. D., & Norman, G. R. (19??). Expressions of probability: Words and numbers. New England Journal of Medicine, 302, 411. Budescu, D. V., & Wallsten, T. S. (1985). Consistency in interpretation of probabilistic phrases. Organizational Behavior and Human Decision Making, 36, 391-405. Chase, C. I. (1969). Often is where you find it. American Psychologist, 24, 1043.

Cliff, N. (1959). Adverbs as multipliers. Psychological Review, 66, 27-44. Cohen, J. Dearnley, E. J., & Hansel, C. E. M. (1958). A quantitative study of meaning. British Journal of Educational Psychology, 28, 141-148. Eagly, A. H., & Steffen, V. J. (1988). A note on assessing stereotypes. Personality and Social Psychology Bulletin, 14, 676-680. Finn, R. H. (1972). Effects of some variations in rating scale characteristics on the means and reliabilities of ratings. Educational and Psychological Measurement, 32, 255-265. Goocher, B. E. (1965). Effects of attitude and experience on the selection of frequency adverbs. Journal of Verbal Learning and Verbal Behavior, 4, 193-195. Hakel, M. D. (1968). How often is often? American Psychologist, 23, 533-534. Koltko, M. E. (1989). How vagueness can ruin a survey: Comment on Pope, Tabachnick, & Keith-Spiegel. American Psychologist, 44, 845-846. Lichtenstein, S., & Newman, J. R. (1967). Empirical scaling of common verbal phrases associated with numerical probabilities. Bulletin of the Psychonomic Society, 9, 563-564. Madden, J. M., & Bourdon, R. D. (1964). Effects of variations in scale format on judgment. Journal of Applied Psychology, 48, 147-151. Miller, P. V. (1984). Alternative question forms for attitude scale questions in telephone surveys. Public Opinion Quarterly, 48, 766-778. Moore, P. G. (1977). The manager's struggles with uncertainty. Journal of the Royal Statistical Association, 140, 129-165. Murphy, K. R., & Constans, J. I. (1987). Behavioral anchors as a source of bias in ratings. Journal of Applied Psychology, 72, 573-577. Ostrom, T. M., & Upshaw, H. S. (1968). Psychological perspective and attitude change. In A. G. Greenwald, T. C. Brock, and T. M. Ostrom (Eds.), Psychological Foundations of Attitudes. New York: Academic Press. Parducci, A. (1968). Often is often. American Psychologist, 23, 828. Pepper, S., & Prytulak, L. S. (1974). Sometimes frequently means seldom: Context effects in the interpretation of quantitative expressions. Journal of Research in Personality, 8, 95-101.

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Peters, D. L., & McCormick, E. J. (1966). Comparative reliability of numerically anchored versus job-task anchored rating scales. Journal of Applied Psychology, 50, 92-96. Pope, K. S., Tabachnick, B. G., & Keith-Spiegel, P. (1989). Reply to Koltko. American Psychologist, 44, 846-847. Reyna, V. F. (1981). The language of possibility and probability: Effects of negation on meaning. Memory and Cognition, 9, 642-650.. Roslow, S., Wulfeck, W. H., & Corby, P. G. (1940). Consumer and opinion research: Experimental studies on the form of the question. Journal of Applied Psychology, 24, 334-346. Schwarz, N., & Scheuring, B. (1988). Judgments of relationship satisfaction: Inter- and intraindividual comparisons as a function of questionnaire structure. European Journal of Social Psychology, 18, 485-496. Simpson, R. H. (1944). The specific meanings of certain terms indicating different degrees of frequency. Quarterly Journal of Speech, 30, 328-330. Stone, D. R., & Johnson, R. T. (1959). A study of words indicating frequency. Journal of Educational Psychology, 50, 224-227. Teigen, K. H. (1988). When are low-probability events judged to be 'probable?' Effects of outcome-set characteristics on verbal probability estimates. Acta Psychologica, 68, 157-174. *Wallsten, T. S., Budescu, D. V., Rapoport, A., Zwick, R., & Forsyth, B. (1986). Measuring the vague meanings of probability terms. Journal of Experimental Psychology: General, 115, 348-365. Warr, P., Barter, J., & Brownridge, G. (1983). On the independence of positive and negative affect. Journal of Personality and Social Psychology, 44, 644-651. Watson, D. (1988). The vicissitudes of mood measurement: Effects of varying descriptors, time frames, and response formats on measures of positive and negative affect. Journal of Personality and Social Psychology, 55, 128-141. Wedell, D. H., & Parducci, A. (1988). The category effect in social judgment: Experimental ratings of happiness. Journal of personality and Social Psychology, 55, 341-356. Weisberg, H. F., & Miller, A. H. (1980). Evaluation of the feeling thermometers: A report to the National Election Study Board based on data from the 1979 pilot

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study. Unpublished manuscript, Center for Political Studies, Institute for Social Research, University of Michigan. Zaller, J. (1988). Vague questions get vague answers: An experimental attempt to reduce response instability. Unpublished manuscript, University of California at Los Angeles. 6. Closed Questions: Acquiescence and Other Response Biases Bachman, J. G., & O'Malley, P. M. (1984). Black-white differences in self-esteem: Are they affected by response styles? American Journal of Sociology, 90, 624-639. Bachman, J. G., & O'Malley, P. M. (1984). Yea-saying, nay-saying, and going to extremes: Black-white differences in response styles. Public Opinion Quarterly, 48, 491-509. Bass, B. M. (1955). Authoritarianism or acquiescence? Journal of Abnormal and Social Psychology, 51, 616-623. Bentler, P. M., Jackson, D. N., & Messick, S. (1971). Identification of content and style: A two-dimensional interpretation of acquiescence. Psychological Bulletin, 76, 186-204. Bentler, P. M., Jackson, D. N., & Messick, S. (1972). A rose by any other name. Psychological Bulletin, 77, 109-113. Bishop, G. F., Oldendick, R. W., & Tuchfarber, A. J. (1982). Effects of presenting one versus two sides of an issue in survey questions. Public Opinion Quarterly, 46, 69-85. Bishop, G. F., Oldendick, R. W., & Tuchfarber, A. J. (1982). Effects of presenting one versus two sides of an issue in survey questions. Public Opinion Quarterly, 46, 69-85. Blankenship, A. B. (1940). The influence of the question form upon the response in a public opinion poll. Psychological Record, 3, 345-422. Block, J. (1965). The challenge of response sets. New York: Appleton-Century-Crofts. Block, J. (1971). On further conjectures regarding acquiescence. Psychological Bulletin, 76, 205-210. Campbell, A., Converse, P. E., & Rogers, W. (1976). The quality of American life: Perceptions, evaluations, and satisfaction. New York: Russell Sage Foundation. Chapter 4.

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Campbell, A., Converse, P. E., Miller, W. E., & Stokes, D. E. (1960). The American Voter. New York: Wiley. Chapter 18. Clancy, K. J., & Wachsler, R. A. (1971). Positional effects in shared-cost surveys. Public Opinion Quarterly, 35, 258-265. Couch, A., & Keniston, K. (1960). Yeasayers and naysayers: Agreeing response set as a personality variable. Journal of Abnormal and Social Psychology, 60, 151-174. Couch, A., & Keniston, K. (1961). Agreeing response set and social desirability. Journal of Abnormal and Social Psychology, 62, 175-179. Crandall, J. E. (1965). Some relationship among sex, anxiety, and conservatism of judgment. Journal of Personality, 33, 99-107. Cronbach, L. J. (1941). An experimental comparison of the multiple true-false and multiple multiple-choice tests. Journal of Educational Psychology, 32, 533-543. Cronbach, L. J. (1942). Studies of acquiescence as a factor in the true-false test. Journal of Educational Psychology, 33, 401-415. Cronbach, L. J. (1946). Response sets and test validity. Educational and Psychological Measurement, 6, 475-494. Cronbach, L. J. (1950). Further evidence on response sets and test design. Educational and Psychological Measurement, 10, 3-31. Foster, R. J. (1961). Acquiescent response set as a measure of acquiescence. Journal of Abnormal and Social Psychology, 63, 155-160. Gage, N. L., & Chatterjee, B. B. (1960). The psychological meaning of acquiescence set: Further evidence. Journal of Abnormal and Social Psychology, 60, 280-283. Goldsmith, R. E., Stith, M. T., & White, J. D. (1987). The Rokeach value survey and social desirability. Journal of Social Psychology, 127, 553-554. Goldsmith, R. E., White, J. D., & Stith, M. T. (1987). Yeasaying and the Rokeach value survey: Interactions with age and race. Journal of Social Behavior and Personality, 2, 251-258. Hamilton, D. L. (1968). Personality attributes associated with extreme response style. Psychological Bulletin, 69, 192-203. Hedges, B. M. (1979). Question wording effects: Presenting one or both sides of the case. Statistician, 28, 83-99.

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Hitlin, R. (1976). On question wording and stability of response. Social Science Research, 5, 39-41. Hui, C. H., & Triandis, H. C. (1985). The instability of response sets. Public Opinion Quarterly, 49, 253-260. Jackman, M. R. (1973). Education and prejudice or education and response-set? American Sociological Review, 38, 327-339. Jackson, D. N., & Messick, S. J. (1957). A note on ethnocentrism and acquiescence response sets. Journal of Abnormal and Social Psychology, 54, 132-134. Jackson, D. N., & Messick, S. J. (1958). Content and style in personality assessment. Psychological Bulletin, 55, 243-252. Jackson, J. E. (1979). Bias in closed-ended issue questions. Political Methodology, 6, 393-424. Lenski, G. E., & Leggett, J. C. (1960). Caste, class, and deference in the research interview. American Journal of Sociology, 65, 463-467. Lentz, T. F. (1938). Acquiescence as a factor in the measurement of personality. Psychological Bulletin, 35, 659. Lewis, N. A., & Taylor, J. A. (1955). Anxiety and extreme response preferences. Educational and Psychological Measurement, 15, 111-116. Martin, J. (1964). Acquiescence: Measurement and theory. British Journal of Social and Clinical Psychology, 3, 216-225. McClendon, M. J. (1989). Acquiescence: A test of the cognitive limitations and question ambiguity hypotheses. Paper presented at the 1989 meetings of the American Association for Public Opinion Research, St. Petersburg, Florida. McClendon, M. J. (1991). Acquiescence and recency response-order effects in interview surveys. Sociological Methods and Research. Moum, T. (1988). Yea-saying and mood-of-the-day effects in self-reported quality of life. Social Indicators Research, 20, 117-139. O'Grady, K. E. (1988). The Marlowe-Crowne and Edwards social desirability scales: A psychometric perspective. Multivariate Behavioral Research, 23, 87-101.

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Peabody, D. (1961). Attitude content and agreement set in scales of authoritarianism, dogmatism, anti-Semitism, and economic conservatism. Journal of Abnormal and Social Psychology, 63, 1-11. Peabody, D. (1964). Models for estimating content and set components in attitude and personality scales. Educational and Psychological Measurement, 24, 255-269. Peabody, D. (1966). Authoritarianism scales and response bias. Psychological Bulletin, 65, 11-23. Phillips, D. L. (1973). Abandoning method. San Francisco: Jossey-Bass. (Chapters 2 and 3). Raskin, E., & Cook, S. W. (1938). A further investigation of the measurement of an attitude toward fascism. Journal of Social Psychology, 9, 201-206. Ray, J. J. (1979). Is the acquiescent response style not so mythical after all? Some results from a successful balanced F scale. Journal of Personality Assessment, 43, 638-643. Ray, J. J. (1983). Reviving the problem of acquiescent response bias. Journal of Social Psychology, 121, 81-96. Ray, J. J., & Pratt, G. J. (1979). Is the influence of acquiescence on "Catchphrase" type attitudes scale items not so mythical after all? Australian Journal of Psychology, 31, 73-78. *Rorer, L. G. (1965). The great response-style myth. Psychological Bulletin, 63, 129156. Roslow, S., Wulfeck, W. H., & Corby, P. G. (1940). Consumer and opinion research: Experimental studies on the form of the question. Journal of Applied Psychology, 24, 334-346. Schuman, H., & Duncan, O. D. (1974). Questions about attitude survey questions. In H. Costner (Ed.), Sociological Methodology 1973-1974. San Francisco: JosseyBass. Schuman, H., & Presser, S. (1981). Questions and answers in attitude surveys. New York: Academic Press. Chapter 7, "Balance and imbalance in questions." *Schuman, H., & Presser, S. (1981). Questions and answers in attitude surveys. New York: Academic Press. Chapter 8, "The acquiescence quagmire." Schuman, H., & Scott, J. (1989). Response effects over time: Two experiments. Sociological Methods and Research, 17, 398-408.

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