Lab 9.6.

3: EIGRP Troubleshooting Lab

Topology Diagram

Addressing Table
Device Interface Fa0/0 HQ S0/0/0 S0/0/1 Fa0/0 BRANCH1 S0/0/0 S0/0/1 Fa0/0 BRANCH2 PC1 PC2 PC3 S0/0/0 S0/0/1 NIC NIC NIC IP Address 172.18.64.1 209.165.202.129 209.165.202.133 172.18.129.1 209.165.202.130 209.165.202.137 172.18.128.1 209.165.202.138 209.165.202.134 172.18.129.14 172.18.100.100 172.18.128.10 Subnet Mask 255.255.192.0 255.255.255.252 255.255.255.252 255.255.255.240 255.255.255.252 255.255.255.252 255.255.255.0 255.255.255.252 255.255.255.252 255.255.255.240 255.255.192.0 255.255.255.0 Default Gateway N/A N/A N/A N/A N/A N/A N/A N/A N/A 172.18.129.1 172.18.64.1 172.18.128.1

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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

Learning Objectives
Upon completion of this lab, you will be able to: Cable a network according to the Topology Diagram. Erase the startup configuration and reload a router to the default state. Load the routers with supplied scripts. Discover where communication is not possible. Gather information about the misconfigured portion of the network along with any other errors. Analyze information to determine why communication is not possible. Propose solutions to network errors. Implement solutions to network errors. Document the corrected network.

Scenario
In this lab, you will begin by loading configuration scripts on each of the routers. These scripts contain errors that will prevent end-to-end communication across the network. You will need to troubleshoot each router to determine the configuration errors, and then use the appropriate commands to correct the configurations. When you have corrected all of the configuration errors, all of the hosts on the network should be able to communicate with each other. The network should also have the following requirements met: EIGRP routing is configured on the BRANCH1 router. EIGRP routing is configured on the BRANCH2 router. EIGRP routing is configured on the HQ router. EIGRP updates must be disabled on the BRANCH1, BRANCH2, and HQ LAN interfaces. All EIGRP routers must use a process ID of 1.

Task 1: Cable, Erase, and Reload the Routers.

Step 1: Cable a network. Cable a network that is similar to the one in the Topology Diagram. Step 2: Clear the configuration on each router. Clear the configuration on each of the routers using the erase startup-config command and then reload the routers. Answer no if asked to save changes.

Task 2: Load Routers with the Supplied Scripts.

Step 1: Load the following script onto the BRANCH1 router: hostname BRANCH1 ! no ip domain-lookup ! interface FastEthernet0/0 ip address 172.18.129.1 255.255.255.240 duplex auto
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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

speed auto ! interface Serial0/0/0 ip address 209.165.202.130 255.255.255.252 clock rate 64000 no shutdown ! interface Serial0/0/1 ip address 209.165.202.137 255.255.255.252 no shutdown ! router eigrp 2 passive-interface FastEthernet0/0 network 209.165.202.136 0.0.0.3 network 172.18.129.0 0.0.0.7 no auto-summary ! ip classless ! line con 0 line vty 0 4 login ! end Step 2: Load the following script onto the BRANCH2 router: hostname BRANCH2 ! no ip domain-lookup ! interface FastEthernet0/0 ip address 172.18.128.1 255.255.255.0 duplex auto speed auto no shutdown ! interface Serial0/0/0 ip address 209.165.202.138 255.255.255.252 clock rate 64000 no shutdown ! interface Serial0/0/1 ip address 209.165.202.134 255.255.255.252 no shutdown ! router eigrp 1 passive-interface FastEthernet0/0 network 172.18.128.0 0.0.0.255 network 209.165.202.132 0.0.0.3 network 209.165.202.136 0.0.0.3 ! ip classless ! line con 0 line vty 0 4
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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

login ! end Step 3: Load the following script onto the HQ router: hostname HQ ! no ip domain-lookup ! interface FastEthernet0/0 ip address 172.18.64.1 255.255.192.0 duplex auto speed auto no shutdown ! interface Serial0/0/0 ip address 209.165.202.129 255.255.255.252 no shutdown ! interface Serial0/0/1 ip address 209.165.202.133 255.255.255.252 clock rate 64000 no shutdown ! router eigrp 1 passive-interface Serial0/0/0 network 172.18.64.0 network 209.165.202.128 0.0.0.3 network 209.165.202.132 0.0.0.3 no auto-summary ! ip classless ! line con 0 line vty 0 4 login ! end

Task 3: Troubleshoot the BRANCH1 Router.

Step 1: Begin troubleshooting at the Host connected to the BRANCH1 router. Step 1: Begin troubleshooting at the Host connected to the BRANCH1 router. From the host PC1, is it possible to ping PC2? no From the host PC1, is it possible to ping PC3? no From the host PC1, is it possible to ping the default gateway? no Step 2: Examine the BRANCH1 router to find possible configuration errors. Begin by viewing the summary of status information for each interface on the router.
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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

Are there any problems with the configuration of the interfaces? Yes, the FastEthernet0/0 interface is administratively down. If there are any problems with the configuration of the interfaces, record any commands that will be necessary to correct the configuration errors. configure terminal no shutdown interface FastEthernet0/0 Step 3: If you have recorded any commands above, apply them to the router configuration now. Step 4: View summary of the status information. If any changes were made to the configuration in the previous step, view the summary of the status information for the router interfaces again. Does the information in the interface status summary indicate any configuration errors on the BRANCH1 router? no If the answer is yes, troubleshoot the interface status of the interfaces again. Step 5: Troubleshoot the routing configuration on the BRANCH1 router. What routes are shown in the routing table? 172.18.129.0 is directly connected 209.165.202.136 is directly connected 209.165.202.128 is directly connected

Are there any problems with the routing table or the EIGRP configuration? Yes, there are no EIGRP routes in the routing table. The process ID for EIGRP is incorrect. The 172.18.129.0 network mask is incorrect. It should be 0.0.0.15.

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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

If there are any problems with the EIGRP configuration, record any commands that will be necessary to correct the configuration errors. router eigrp 1 passive-interface FastEthernet0/0 network 209.165.202.128 0.0.0.3 network 209.165.202.136 0.0.0.3 network 172.18.129.0 0.0.0.15 no auto-summary no router eigrp 2 Are there any connectivity problems that could be due to errors on other parts of the network? No What connected networks are shown in the EIGRP topology table of the BRANCH1 router? 172.18.129.0/28 209.165.202.136/30 209.165.202.128/30

Are there any problems with the connected networks in the EIGRP topology table? ____________________________________________________________________________________ ____________________________________________________________________________________ Step 6: If you have recorded any commands above, apply them to the router configuration now. If any changes were made to the configuration in the previous steps, view the routing information again. Does the information in routing table indicate any configuration errors on the BRANCH1 router? no Does the information in the EIGRP topology table indicate any configuration errors on the BRANCH1 router? no If the answer to either of these questions is yes, troubleshoot the routing configuration again. What routes are shown in the routing table? 172.18.64.0/18 via 209.165.202.129 172.18.129.0/28 is directly connected 209.165.202.128 is directly connected 209.165.202.132 via 209.165.202.129 Step 8: Attempt to ping between the hosts again. From the host PC1, is it possible to ping PC2? no From the host PC1, is it possible to ping PC3? no From the host PC1, is it possible to ping the Serial 0/0/0 interface of the HQ router? yes From the host PC1, is it possible to ping the Serial 0/0/1 nterface of the HQ router? yes

Task 4: Troubleshoot the HQ Router

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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

Step 1: Begin troubleshooting at the host PC2. From the host PC2, is it possible to ping PC1? no From the host PC2, is it possible to ping PC3? yes From the host PC2, is it possible to ping the default gateway? yes Step 2: Examine the HQ router to find possible configuration errors. Begin by viewing the summary of status information for each interface on the router. Are there any problems with the configuration of the interfaces? no If there are any problems with the configuration of the interfaces, record any commands that will be necessary to correct the configuration errors. ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Step 3: If you have recorded any commands above, apply them to the router configuration now. Step 4: View summary of the status information.

f any changes were made to the configuration in the previous step, view the summary of the status information for the router interfaces again.
Does the information in the interface status summary indicate any configuration errors on the HQ router? no If the answer is yes, troubleshoot the interface status of the interfaces again. Step 5: Troubleshoot the routing configuration on the HQ router. What routes are shown in the routing table? 172.18.0.0/16 is a summary 172.18.64.0/18 is directly connected 209.165.202.0/24 is a summary 209.165.202.128/30 is directly connected 209.165.202.132/30 is directly connected 209.165.202.136 via 209.165.202.134 Are there any problems with the routing table or the EIGRP configuration? Yes, the 172.18.128.0/24 network is missing from the routing table, only the summary route 172.18.0.0/16 network is being received from the Branch2 router, the mask is missing from the network statement for the 172.16.64.0/18 network, and the passive-interface command is configured for the wrong interface.

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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

If there are any problems with the EIGRP configuration, record any commands that will be necessary to correct the configuration errors. router eigrp 1 no network 172.18.64.0 network 172.18.64.0 0.0.63.255 no passive-interface serial0/0 passive-interface FastEthernet0/0 Are there any connectivity problems that could be due to errors on other parts of the network? no What connected networks are shown in the EIGRP topology table of the HQ router? 172.18.0.0/16 172.18.64.0/18 209.165.202.128/30 209.165.202.132/30 209.165.202.136/30 Are there any problems with the connected networks in the EIGRP topology table? no Step 6: If you have recorded any commands above, apply them to the router configuration now. Step 6: If you have recorded any commands above, apply them to the router configuration now. Step 7: View the routing information. If any changes were made to the configuration in the previous steps, view the routing information again. Does the information in routing table indicate any configuration errors on the HQ router? no Does the information in the EIGRP topology table indicate any configuration errors on the HQ router? no If the answer to either of these questions is yes, troubleshoot the routing configuration again. Step 8: Attempt to ping between the hosts again. From the host PC2, is it possible to ping PC1? no From the host PC2, is it possible to ping PC3? yes From the host PC2, is it possible to ping the Serial 0/0/0 interface of the BRANCH2 router? yes From the host PC2, is it possible to ping the Serial 0/0/1 interface of the BRANCH2 router? yes

Task 5: Troubleshoot the BRANCH2 Router

Step 1: Begin troubleshooting at the Host PC3. From the host PC3, is it possible to ping PC1? no From the host PC3, is it possible to ping PC2? yes From the host PC3, is it possible to ping the default gateway? yes Step 2: Examine the BRANCH2 router to find possible configuration errors. Are there any problems with the configuration of the interfaces?
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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

no If there are any problems with the configuration of the interfaces, record any commands that will be necessary to correct the configuration errors. none Step 3: If you have recorded any commands above, apply them to the router configuration now. Step 4: View summary of the status information. If any changes were made to the configuration in the previous step, view the summary of the status information for the router interfaces again. Does the information in the interface status summary indicate any configuration errors on the BRANCH2 router? no If the answer is yes, troubleshoot the interface status of the interfaces again. Step 5: Troubleshoot the routing configuration on the BRANCH2 router. What routes are shown in the routing table? 172.18.0.0/16 is a summary 172.18.64.0/18 via 209.165.202.133 172.18.128.0/24 is directly connected 172.18.129.0/28 via 209.165.202.137 209.165.202.0/24 is a summary 209.165.202.128/30 via 209.165.202.133 via 209.165.202.137 209.165.202.132/30 is directly connected 209.165.202.136/30 is directly connected Are there any problems with the routing table or the EIGRP configuration? The no auto-summary command is missing. If there are any problems with the EIGRP configuration, record any commands that will be necessary to correct the configuration errors. router eigrp 1 no auto-summary Are there any connectivity problems that could be due to errors on other parts of the network? What connected networks are shown in the EIGRP topology table of the BRANCH2 router? 172.18.128.0/24 209.165.202.132/30 209.165.202.136/30 Are there any problems with the connected networks in the EIGRP topology table? no
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no

CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

Step 6: If you have recorded any commands above, apply them to the router configuration now. Step 7: View the routing information. If any changes were made to the configuration in the previous steps, view the routing information again. Does the information in routing table indicate any configuration errors on the BRANCH2 router? no Does the information in the EIGRP topology table indicate any configuration errors on the BRANCH2 router? no If the answer to either of these questions is yes, troubleshoot the routing configuration again. What routes are shown in the routing table? 172.18.0.0/16 is a summary 172.18.64.0/18 via 209.165.202.133 172.18.128.0/24 is directly connected 172.18.129.0/28 via 209.165.202.137 209.165.202.0/24 is a summary 209.165.202.128/30 via 209.165.202.133 via 209.165.202.137 209.165.202.132/30 is directly connected 209.165.202.136/30 is directly connected Step 8: Attempt to ping between the hosts again. From the host PC3, is it possible to ping PC1? yes From the host PC3, is it possible to ping PC2? yes From the host PC3, is it possible to ping the Serial 0/0/0 interface of the BRANCH1 router? yes From the host PC3, is it possible to ping the Serial 0/0/1 interface of the BRANCH1 router? yes

Task 6: Reflection
There were a number of configuration errors in the scripts that were provided for this lab. Use the space below to write a brief description of the errors that you found. A missing no auto-summary in the eigrp config. A miissing no shutdown command An incorrect network mask

Task 7: Documentation
On each router, capture the following command output to a text (.txt) file and save for future reference. show running-config show ip route show ip interface brief show ip protocols

If you need to review the procedures for capturing command output, refer to Lab 1.5.1

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CCNA Exploration Routing Protocols and Concepts: EIGRP

Lab 9.6.3: EIGRP Troubleshooting Lab

Task 8: Clean Up
Erase the configurations and reload the routers. Disconnect and store the cabling. For PC hosts that are normally connected to other networks (such as the school LAN or to the Internet), reconnect the appropriate cabling and restore the TCP/IP settings.

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