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Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business

Definition , Process Identification , Process Evaluation Your Answer Process Evaluation , Business Definition , Process Identification Select The Blank Question High success potentials flip side is called as ________. Correct Answer High project risk Your Answer High project risk Select The Blank Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Research & Development Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Organizational Intervention ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Shifting from Function to Process View ERP Challenge 3 Faith in Package Software Faith in Package Software True/False Question To implement IT enabled SCM, it is necessary to reengineer the entire supply chain. Correct Answer False

Your Answer True Multiple Choice Multiple Answer Question Characteristics of operational information systems are :Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Used by middle managers , Information is generated regularly/repeatedly. , Information is in very detailed form Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Root Causes Your Answer Root Causes Select The Blank Question Financial Year in India ends on ________. Correct Answer 31st March Your Answer 31st March Multiple Choice Multiple Answer Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how eprocesses will be managed , Principles & tactics for redesign Your Answer Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign Multiple Choice Multiple Answer Question Areas of Cost Reduction are :Correct Answer Quality , Materials , Machines Your Answer Materials , Investment

Multiple Choice Single Answer Question Goal may be defined as a specific component of :Correct Answer Business Your Answer Business Multiple Choice Single Answer Question BPR means :Correct Answer Business Process Re-engineering Your Answer Business Process Re-engineering True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Daven port Select The Blank Question ________ BPR methodology has a source as "Consultant". Correct Answer Manganelli/Klein Your Answer Manganelli/Klein Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer

Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Outbound Logistics , Sales & Marketing to Service , Operations Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Documentation of existing process , Establishing the measures , Carrying the process Multiple Choice Single Answer Question Controlling functions :Correct Answer Evaluates performance Your Answer Evaluates performance Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to :Correct Answer Benchmarking Your Answer Strategic planning Multiple Choice Single Answer Question Which is the first communication in re-engineering project? Correct Answer Vision statement Your Answer Mission statement Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer ABAP/4 , Ramco Marshall True/False Question

The fourth step in business system planning is the development of process map. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Performance assessment , Documentation , Training Your Answer Performance assessment , Documentation , Training Multiple Choice Single Answer Question Surveys, annual report, interviews are potential sources for identifying :Correct Answer Future vision Your Answer Future vision True/False Question During implementation of re-engineered processes, top management should provide a support. Correct Answer False Your Answer True Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Product development Select The Blank Question A person performing interpersonal role in organisation is a ________. Correct Answer Leader Your Answer Negotiator

Match The Following Question Correct Answer Your Answer Soft Barrier 2 Group Resistance Group Resistance Hard Barrier 1 Resources Resources Hard Barrier 2 Petrochemical Petrochemical Soft Barrier 1 Individual Resistance Individual Resistance True/False Question Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. Correct Answer True Your Answer True True/False Question Slow changes & gradual improvement are the characteristics of BPR. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Which of the following are process re-designing technique & tools? Correct Answer Simulation , Indicative thinking Your Answer Simulation , Indicative thinking Multiple Choice Multiple Answer Question Management of change includes :-

Correct Answer Management of IT project , Management of people Your Answer Management of IT project , Management of people , Management of re-engineering process Multiple Choice Single Answer Question The purpose of strategic plan response to the factors that are :Correct Answer Not within the organization's span of control Your Answer Within the organization's span of control Select The Blank Question Due to process matrix all elements of process re-engineering are understood in terms of their ________. Correct Answer Inter relationship Your Answer Functions Multiple Choice Single Answer Question Reducing lead time is related to :Correct Answer Procurement Process Your Answer Materials Multiple Choice Multiple Answer Question Types of redesign Principles & Tactics are :Correct Answer Restructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processes Your Answer Restructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processes True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False

Your Answer True True/False Question Business objectives are delivered from customer needs & expectations. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which of the following activity is not included in planning phase of re-engineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit Multiple Choice Single Answer Question QMS means :Correct Answer Quality Management System Your Answer Quality Management System Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement

True/False Question "Indicative thinking" technique is used for purpose of comparison of the re-engineered process Correct Answer False Your Answer False Multiple Choice Single Answer Question Credit periods, advances for payments, cheques etc. from customer to vendor & vis--vis is called as :Correct Answer Cash Flow Your Answer Cash Flow Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4 True/False Question The introduction of a new information technology often changes the complex power structure in an organization. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Posted by MindGrill at 6:53 AM 0 comments Links to this post

Labels: Business Process Re-Engineering Business Process Re-Engineering - 4 Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Participants Your Answer Participants Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Group Behaviour Your Answer Plural Behaviour True/False Question There is a risk of project failing on account of lack of resources. Correct Answer True Your Answer False True/False Question The critic communicates openly & demonstrates constructive behaviour towards the project goals. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The techniques used for understanding the current process are :Correct Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Your Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Multiple Choice Multiple Answer Question

Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Multiple Choice Single Answer Question The Organization is looking for solutions outside its competence or project team is not performing, is termed as :Correct Answer General Project Risk Your Answer General Project Risk Multiple Choice Single Answer Question MRP II was introduced in the year :Correct Answer 1980 Your Answer 1980 Multiple Choice Single Answer Question The Concept "Benefits to Society" implies fulfillment of requirements of :Correct Answer Society Your Answer Society Select The Blank Question Internal Resistance is ________ Correct Answer Manager Your Answer Manager True/False Question The project should not be properly explained to the store managers. Correct Answer False

Your Answer False Multiple Choice Single Answer Question BPR means :Correct Answer Business Process Re-engineering Your Answer Business Process Re-engineering Multiple Choice Multiple Answer Question MRP II is associated with :Correct Answer Men , Machine , Material Your Answer Men , Machine , Material Match The Following Question Correct Answer Your Answer MIS Management Information System Management Information System Role A Strong Facilitator Strong Facilitator Role B Team Member Team Member Role C Subject Expert Subject Expert Multiple Choice Multiple Answer Question Hierarchical Levels are :Correct Answer Top , Middle , Bottom Your Answer Top , Middle , Bottom Multiple Choice Multiple Answer Question

Which of the following are process re-designing technique & tools? Correct Answer Simulation , Indicative thinking Your Answer Simulation , Indicative thinking Select The Blank Question A strategic plan generally should not take more than ________ pages. Correct Answer Ten Your Answer Seven Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement True/False Question Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True True/False Question A mission statement defines the future direction of the organization. Correct Answer False Your Answer False Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Customer facing process

Multiple Choice Single Answer Question The ISO 8402 has defined "Total Quality Management" as :Correct Answer Management Approach Your Answer Management Approach Select The Blank Question ________ BPR methodology has a source as consultant with academic background. Correct Answer Hammer/Champy Your Answer Hammer/Champy Multiple Choice Single Answer Question Which task is not performed as a step in strategic planning? Correct Answer Controlling the routine production Your Answer Controlling the routine production Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Faith in Package Software ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Organizational Intervention ERP Challenge 3 Faith in Package Software Shifting from Function to Process View Multiple Choice Single Answer Question Process orientation means :Correct Answer

Organizing companies around their processes Your Answer Organizing companies around their processes True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Select The Blank Question Increasing lead time is related to ________. Correct Answer Purchase Process Your Answer Materials True/False Question Background section of business systems planning study report explain the objectives of the study and the methods used. Correct Answer

True Your Answer True Multiple Choice Single Answer Question Business system planning study involves how many number of steps? Correct Answer Five Your Answer Five True/False Question Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project? Correct Answer Defining scope and boundaries of project Your Answer Understanding the present process Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous True/False Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True Select The Blank

Question RFP is ________. Correct Answer Request For Proposal Your Answer Request For Progress True/False Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer True Your Answer True Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Hammer/Champy True/False Question The banks efforts for technology upgradation should precede the business re-engineering. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Customer Service related strategies are :Correct Answer Service Needs , Cost of Service , Revenue Management Your Answer Service Needs , Cost of Service , Revenue Management Select The Blank Question With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________. Correct Answer Entire Supply Chain

Your Answer Entire Supply Chain Select The Blank Question ________ is an indicator of current performance rates when compared to a set of standards. Correct Answer System feedback Your Answer System feedback Multiple Choice Single Answer Question Which of the following technique can be used for understanding the current process? Correct Answer Quality function deployment technique Your Answer Quality function deployment technique Multiple Choice Single Answer Question Business process oriented IT solutions either are not available or working is termed as :Correct Answer Technical Risk Your Answer Technical Risk Multiple Choice Multiple Answer Question These are the Roles suggested for Consultant :Correct Answer Role A , Role B , Role C Your Answer Role A , Role B , Role C Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Process Simplification Posted by MindGrill at 6:52 AM 0 comments Links to this post Labels: Business Process Re-Engineering Business Process Re-Engineering - 3

True/False Question EPC represents an event which triggers of a set of the functions & functions culminate in events & so on. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Integration of re-engineering & process improvement activities is done by :Correct Answer Undertaking improvement through innovation , Sequencing change initiatives , Limiting the scope of work design Your Answer Limiting the scope of work design , Undertaking improvement through innovation , Sequencing change initiatives Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , Quantity , Rejection Level Match The Following Question Correct Answer Your Answer Soft Barrier 2 Group Resistance Group Resistance Hard Barrier 1 Resources Resources

Hard Barrier 2 Petrochemical Equipments Soft Barrier 1 Individual Resistance Individual Resistance Select The Blank Question BPR Stalward is ________. Correct Answer Dr. Juran Your Answer Dr. Juran Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Procurement Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Multiple Choice Single Answer Question The papers released by Narasimham Committee seeks to examine principles & different phases of :Correct Answer Process Engineering Your Answer Process Engineering Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change

Your Answer Time investment , Organizational change True/False Question Well educated non-destructive personalities, mostly express themselves in ways that truly help a project outcome. Correct Answer True Your Answer True Select The Blank Question QMS means Quality Management ________. Correct Answer System Your Answer System Multiple Choice Multiple Answer Question Key Components of Supply Strain Strategy are :Correct Answer Manufacturing Management , Make or Buy Decisions , Capacity Management Your Answer Manufacturing Management , Make or Buy Decisions , Capacity Management Multiple Choice Multiple Answer Question BPR principles advocate that the responsibilities should be reallocated between :Correct Answer Organisation , Suppliers to organisation , Customers of organisation Your Answer Organisation , Suppliers to organisation , Customers of organisation Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer TQM Select The Blank Question

Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer Singular Behaviour True/False Question Vision statement is the product of brain storming. Correct Answer False Your Answer False Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Measure the performance Multiple Choice Single Answer Question Activities performed by middle management is :Correct Answer Strategic activities Your Answer Tactical activities Select The Blank Question Partner & Public is related to ________. Correct Answer Environment Your Answer People Multiple Choice Single Answer Question The Organization is confronted with a reorganization plan, which is not applicable to the kind of business the company, is termed as :Correct Answer Functional Risk Your Answer Functional Risk

True/False Question Value statement is a snapshot of what an organization wants to be. Correct Answer False Your Answer False Multiple Choice Single Answer Question Providing repositories of common information on product designs is an IT application in the area supporting :Correct Answer Order fulfillment process Your Answer Order fulfillment process Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer Process Orientation Posted by MindGrill at 6:51 AM 0 comments Links to this post Labels: Business Process Re-Engineering Business Process Re-Engineering - 2 LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Parameters of Macro Level Re-engineering are :Correct Answer Long , Integrated , Transformation Your Answer Long , Integrated , Transformation Multiple Choice Multiple Answer Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer

Understand how web enabled e-business change the nature of BPR , Understand how eprocesses will be managed , Principles & tactics for redesign Your Answer Understand how web enabled e-business change the nature of BPR , Understand how eprocesses will be managed , Principles & tactics for redesign Multiple Choice Single Answer Question Which of the following is DBMS? Correct Answer IBM DB2 Your Answer Oracle True/False Question Organization has both internal & external customers. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which of the following is an Operating System? Correct Answer Unix Your Answer Unix True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True True/False Question There is a risk of project failing on account of lack of resources. Correct Answer True Your Answer True

True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True True/False Question Slow changes & gradual improvement are the characteristics of BPR. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which statement identifies operations major product and services, customers? Correct Answer Mission Your Answer Mission Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes Multiple Choice Single Answer Question A Successful Business case should have thrust on which issue? Correct Answer Production Your Answer Finance Select The Blank Question The Narasimham Committee for Bank restructuring has dealt in the Year ________. Correct Answer 1998

Your Answer 1998 Multiple Choice Multiple Answer Question TQM is related to which factor? Correct Answer Quality System , Management , Personnel Your Answer Quality System , Management , Personnel Match The Following Question Correct Answer Your Answer Macro Level Long Long ROI Return of Investment Return of Investment Process Levels Micro & Macro Micro & Macro Micro Level Short Short Multiple Choice Single Answer Question Goal may be defined as a specific component of :Correct Answer Business Your Answer Business Multiple Choice Multiple Answer Question Integration Strategy is related to :Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration , Financial Integration True/False Question

For successful implementation of ERP, it is necessary to carry out business process reengineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting logistical process , In supporting product development process , In supporting order fulfillment process Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Knowledge based Multiple Choice Single Answer Question BPR is search for & the implementation of radical change in business process to achieve :Correct Answer Breakthrough Results Your Answer Important Results Select The Blank Question Increasing lead time is related to ________. Correct Answer

Purchase Process Your Answer Purchase Process Multiple Choice Single Answer Question EDP stands for :Correct Answer Electronic Data Processing Your Answer Electronic Data Processing Multiple Choice Single Answer Question BPR is rethinking of the business processes to improve the speed, quality & output of :Correct Answer Product or Services Your Answer Product or Services Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Root Causes Your Answer Root Causes True/False Question EPC represents an event which triggers of a set of the functions & functions culminate in events & so on. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs , Mission True/False

Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer True Your Answer True Select The Blank Question ________ are Business process oriented information technology solutions either are not available or working. Correct Answer Technical Risk Your Answer Technical Risk True/False Question The banks efforts for technology upgradation should precede the business re-engineering. Correct Answer False Your Answer False Select The Blank Question Internal Resistance is ________ Correct Answer Manager Your Answer Manager True/False Question The critic communicates openly & demonstrates constructive behaviour towards the project goals. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which statements begins with the phrase, " we believe in .." :Correct Answer

Vision Your Answer Values & beliefs Select The Blank Question RFP is ________. Correct Answer Request For Proposal Your Answer Request For Proposal Select The Blank Question Latest ISO 9001 is in the market since the Year ________. Correct Answer 2000 Your Answer 2000 Select The Blank Question ________ are those things that the organization does best. Correct Answer Core competencies Your Answer Key processes Match The Following Question Correct Answer Your Answer Terrorist Behaviour Warns Everybody Warns Everybody Saboteur Behaviour Extremely Negative Extremely Negative Critic Behaviour Open Communication Open Communication Skeptic Brhaviour Similar to Critic Similar to Critic Multiple Choice Single Answer

Question A strong facilitator & experienced practitioner who brings the methodology with him is termed as :Correct Answer Role A Your Answer Role A Multiple Choice Single Answer Question A process matrix shows the relationship between :Correct Answer Business process & organizational entities Your Answer Business process & organizational entities Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost Multiple Choice Single Answer Question Production Manager has to perform :Correct Answer Leading functions Your Answer Leading functions Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? Your Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? Multiple Choice Single Answer Question One of the Soft Barrier could be :-

Correct Answer Internal Individual Resistance Your Answer Internal Individual Resistance True/False Question The introduction of a new information technology often changes the complex power structure in an organization. Correct Answer True Your Answer True Select The Blank Question Financial Year in India ends on ________. Correct Answer 31st March Your Answer 31st March True/False Question Values and beliefs are cultural attributes of an organization. Correct Answer True Your Answer True Posted by MindGrill at 6:40 AM 0 comments Links to this post Labels: Business Process Re-Engineering Business Process Re-Engineering - 1 True/False Question Value statement is a snapshot of what an organization wants to be. Correct Answer False Your Answer False Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer

Your Answer Satisfaction of customer Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Manpower Select The Blank Question Objectives are characterized by ________ things. Correct Answer Four Your Answer Three Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer Senior Managers , Stakeholders Multiple Choice Single Answer Question Process orientation means :Correct Answer Organizing companies around their processes Your Answer Organizing companies around their processes True/False Question Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True Multiple Choice Single Answer Question The Narasimham Committee for restructuring has dealt in :-

Correct Answer Banking Sector Your Answer Banking Sector Select The Blank Question ________ quantity the response and cycle time characteristics of a process. Correct Answer PTM Your Answer PTM Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , E-Governance Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS Your Answer Unix , Windows NT , IBM MVS True/False Question Empowered employees can take decisions with speed. Correct Answer True Your Answer True Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Hammer/Champy True/False

Question A vision statement defines the future direction of the organization. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Types of redesign Principles & Tactics are :Correct Answer Restructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processes Your Answer Restructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processes Match The Following Question Correct Answer Your Answer MIS Management Information System Management Information System Role A Strong Facilitator Strong Facilitator Role B Team Member Team Member Role C Subject Expert Subject Expert Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Customer facing process Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer

Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives Multiple Choice Single Answer Question Print Media Clippings are produced by :Correct Answer Media Partners Your Answer Media Partners Multiple Choice Multiple Answer Question Characteristics of Tactical Information systems are :Correct Answer Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructural Your Answer Thinks about current , Information is in the form of summary , Information used for goal oriented decision True/False Question The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer True Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Process Simplification Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer

Product development Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Documentation of existing process , Establishing the measures , Carrying the process True/False Question Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement True/False Question The skeptic demonstrates a similar behaviour to the critic. Correct Answer True Your Answer True Multiple Choice Single Answer Question Narasimham Committee for restructuring was set up to deal with the issue of :Correct Answer Technology Upgradation Your Answer Technology Upgradation Multiple Choice Multiple Answer Question

When mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :Correct Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives Your Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Organizational Intervention ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Shifting from Function to Process View ERP Challenge 3 Faith in Package Software Faith in Package Software Multiple Choice Single Answer Question The flip side of high success potentials is :Correct Answer High project risk Your Answer High project risk Multiple Choice Multiple Answer Question

ERP life cycle consists of these steps :Correct Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Your Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Multiple Choice Multiple Answer Question Executives can confirms their commitment to a strategic planning programmed by :Correct Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Your Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Select The Blank Question ________ BPR methodology has a source as "Consultant". Correct Answer Manganelli/Klein Your Answer Hammer/Champy Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Value and beliefs Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Measure the performance Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer

Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer Boundary True/False Question During implementation of re-engineered processes, top management should provide a support. Correct Answer False Your Answer False True/False Question Success factor for BPR is ensuring the involvement of the end-users. Correct Answer True Your Answer True Multiple Choice Single Answer Question "A" Categories items in Inventory are :Correct Answer Most Important Your Answer Most Important True/False Question Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business Definition , Process Identification , Process Evaluation Your Answer Business Definition , Process Identification , Process Evaluation Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Vision statement Select The Blank Question ________ is the starting point for process reengineering efforts. Correct Answer Customer identification Your Answer Customer identification Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Customer Satisfaction Goal Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Vision Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Open Your Answer Destructive Multiple Choice Multiple Answer Question Types of Resisting Behaviour are :-

Correct Answer Terrorist , Critic , Skeptic Your Answer Terrorist , Critic , Skeptic Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , IT , Quantity Select The Blank Question High success potentials flip side is called as ________. Correct Answer High project risk Your Answer High project risk Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM Your Answer CTS True/False Question During implementation of re-engineered processes, top management should provide a support. Correct Answer False Your Answer True Match The Following Question Correct Answer Your Answer MIS Management Information System Management Information System Role A Strong Facilitator Strong Facilitator Role B Team Member Team Member Role C Subject Expert Subject Expert

True/False Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.

Correct Answer True Your Answer True Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Answer Role A Your Answer Role A Multiple Choice Multiple Answer Question Various Types of Risks are :Correct Answer Technical , Financial , Functional Your Answer Technical , Financial , Functional True/False Question The skeptic demonstrates a similar behaviour to the critic. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business Definition , Process Identification , Process Evaluation Your Answer Business Definition , Process Identification , Process Evaluation Match The Following Question Correct Answer Your Answer Saboteur Behaviour Extremely Negative Extremely Negative Critic Behaviour Open Communication Open Communication Skeptic Brhaviour Similar to Critic Similar to Critic Terrorist Behaviour Warns Everybody Warns Everybody

True/False Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer True Your Answer True

True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Multiple Choice Multiple Answer Question BPR is required for which type of company? Correct Answer Manufacturing , IT , Process Your Answer Manufacturing , IT , All Departments Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer Time investment , Organizational change Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change Multiple Choice Single Answer Question Surveys, annual report, interviews are potential sources for identifying :Correct Answer Future vision Your Answer Market research True/False Question Empowered employees can take decisions with speed. Correct Answer True

Your Answer True Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Beliefs , Values Your Answer Values , Beliefs Multiple Choice Single Answer Question Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :Correct Answer ERP Your Answer ERP Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Creating vision for new process True/False Question The software selection process may not involve errors of project content & project management. Correct Answer False Your Answer True Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Knowledge based Multiple Choice Single Answer Question Who are located within the organisation? Correct Answer Internal customers Your Answer Internal customers Select The Blank Question Financial Year in India ends on ________. Correct Answer 31st March Your Answer 31st March

Select The Blank Question ________ is the starting point for process reengineering efforts. Correct Answer Customer identification Your Answer Customer identification Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Analysis True/False Question A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False True/False Question Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system. Correct Answer False Your Answer False Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce Multiple Choice Single Answer Question Vision statement is a :Correct Answer Framework that guides to choice that determine the nature & direction of an organisation. Your Answer Statement that defines the cause of existence of an organisation True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer True True/False

Question The Information Technology cannot be faulty at all. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process , Learning from others Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , E-Governance Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Mission statement True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True Select The Blank Question Internal Resistance is ________ Correct Answer Manager Your Answer Manager Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Continuous improvement

Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Delivery of goods Multiple Choice Single Answer Question The Barriers which are related People Problems are called as :Correct Answer Soft Barriers Your Answer Soft Barriers Multiple Choice Single Answer Question QMS means :Correct Answer Quality Management System Your Answer Quality Management System
POSTED BY MINDGRILL AT 6:36 AM 2 COMMENTS LINKS TO THIS POST LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-3)

MONDAY, MARCH 2, 2009

Business Process Re-Engineering - 9


LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Hammer/Champy True/False Question Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback

Multiple Choice Multiple Answer Question What are organizational attributes? Correct Answer Mission , Vision Your Answer Mission , Vision True/False Question The Business Re-engineering project does not require a new culture. Correct Answer False Your Answer False True/False Question EPC represents an event which triggers of a set of the functions & functions culminate in events & so on. Correct Answer True Your Answer True Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Multiple Choice Multiple Answer Question MRP II is associated with :Correct Answer Men , Machine , Material Your Answer Men , Machine , Material True/False Question Customer identification is an end of process re-engineering efforts. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which of the following activity is not included in planning phase of reengineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking

Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles Select The Blank Question Print Media Clippings are produced by ________ Correct Answer Media Partners Your Answer Media Partners True/False Question Organization has both internal & external customers. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Keep the other Senior Managers & stake-holders informed about :Correct Answer Project , Status , Obstacles Your Answer Status , Obstacles Multiple Choice Multiple Answer Question Sales and manufacturing business process covers :Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Your Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Select The Blank Question ________ quantity the response and cycle time characteristics of a process. Correct Answer PTM Your Answer PTM Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour Multiple Choice Single Answer Question The BPR principles state that when an inspector is inspecting goods the

inspection report should be :Correct Answer Made by the inspector himself to eliminate the probability of errors Your Answer Made by the inspector himself to eliminate the probability of errors Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Match The Following Question Correct Answer Your Answer Political Risks People Resistance People Resistance Financial Risks ROI ROI Technical Risks IT Solution IT Solution Functional Risks Organization Resistance Organization Resistance

Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Measure the performance Multiple Choice Single Answer Question Process orientation means :Correct Answer Organizing companies around their processes Your Answer Organizing companies around their processes Select The Blank

Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Procurement of raw material Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Single Answer Question Which of the following activity is included in planning phase of reengineering project? Correct Answer Defining scope and boundaries of project Your Answer Defining scope and boundaries of project Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous Multiple Choice Multiple Answer Question Characteristics of operational information systems are :Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Daven port True/False Question The process matrix illustrates process and information system dependencies.

Correct Answer False Your Answer False True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True True/False Question Former experiences with the organizational projects forms the behaviour of people. Correct Answer True Your Answer True Multiple Choice Single Answer Question Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :Correct Answer Single Entity Your Answer Multiple Entity Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce Multiple Choice Single Answer Question Reducing lead time is related to :Correct Answer Procurement Process Your Answer Procurement Process Multiple Choice Single Answer Question The Project does not yield the high ROI expected is termed as :Correct Answer Financial Risk Your Answer Financial Risk Multiple Choice Single Answer Question Which activity is performed during second phase analysis of reengineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking

Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Frustration , Waning of enthusiasm True/False Question The fourth step in business system planning is the development of process map. Correct Answer False Your Answer False Multiple Choice Single Answer Question MIS stands for :Correct Answer Management Information System Your Answer Management Information System Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Documentation of existing process , Establishing the measures , Carrying the process Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer Time investment , Organizational change

Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Organization View Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Vision Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Open Your Answer Destructive Multiple Choice Multiple Answer Question Types of Resisting Behaviour are :Correct Answer Terrorist , Critic , Skeptic Your Answer Terrorist , Critic , Skeptic Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , IT , Quantity Select The Blank Question High success potentials flip side is called as ________.

Correct Answer High project risk Your Answer High project risk Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM Your Answer CTS True/False Question During implementation of re-engineered processes, top management should provide a support. Correct Answer False Your Answer True Match The Following Question Correct Answer Your Answer MIS Management Information System Management Information System Role A Strong Facilitator Strong Facilitator Role B Team Member Team Member Role C Subject Expert Subject Expert True/False Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer

True Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Answer Role A Your Answer Role A Multiple Choice Multiple Answer Question Various Types of Risks are :Correct Answer Technical , Financial , Functional Your Answer Technical , Financial , Functional True/False Question The skeptic demonstrates a similar behaviour to the critic. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business Definition , Process Identification , Process Evaluation Your Answer Business Definition , Process Identification , Process Evaluation Match The Following Question Correct Answer Your Answer Saboteur Behaviour Extremely Negative Extremely Negative Critic Behaviour Open Communication Open Communication Skeptic Brhaviour Similar to Critic

Similar to Critic Terrorist Behaviour Warns Everybody Warns Everybody True/False Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer True Your Answer True True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Multiple Choice Multiple Answer Question BPR is required for which type of company? Correct Answer Manufacturing , IT , Process Your Answer Manufacturing , IT , All Departments Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between reengineering and continuous improvement? Correct Answer Time investment , Organizational change

Your Answer Time investment , Organizational change Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change Multiple Choice Single Answer Question Surveys, annual report, interviews are potential sources for identifying :Correct Answer Future vision Your Answer Market research True/False Question Empowered employees can take decisions with speed. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Beliefs , Values Your Answer Values , Beliefs Multiple Choice Single Answer Question Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :Correct Answer ERP Your Answer ERP Select The Blank Question

In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Creating vision for new process True/False Question The software selection process may not involve errors of project content & project management. Correct Answer False Your Answer True Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Knowledge based Multiple Choice Single Answer Question Who are located within the organisation? Correct Answer Internal customers Your Answer Internal customers Select The Blank Question Financial Year in India ends on ________. Correct Answer 31st March Your Answer 31st March Select The Blank Question ________ is the starting point for process reengineering efforts. Correct Answer Customer identification Your Answer Customer identification

Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Analysis True/False Question A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False True/False Question Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system. Correct Answer False Your Answer False Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce Multiple Choice Single Answer Question Vision statement is a :Correct Answer Framework that guides to choice that determine the nature & direction of an organisation. Your Answer Statement that defines the cause of existence of an organisation True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer

False Your Answer True True/False Question The Information Technology cannot be faulty at all. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process , Learning from others Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , E-Governance Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Mission statement True/False Question

Process orientation organize companies around their processes. Correct Answer True Your Answer True Select The Blank Question Internal Resistance is ________ Correct Answer Manager Your Answer Manager Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Continuous improvement Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Delivery of goods Multiple Choice Single Answer Question The Barriers which are related People Problems are called as :Correct Answer Soft Barriers Your Answer Soft Barriers Multiple Choice Single Answer Question QMS means :Correct Answer Quality Management System Your Answer Quality Management System
POSTED BY MINDGRILL AT 6:36 AM 0 COMMENTS LINKS TO THIS POST LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-4)

Business Process Re-Engineering - 10


Business Process Re-engineering assgn True/False Question Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Your Answer Forecasting customer orders , Developing organisation to meet customer's needs , Customer ordering and delivering Multiple Choice Single Answer Question Activities performed by middle management is :Correct Answer Strategic activities Your Answer Tactical activities Multiple Choice Single Answer Question Business process oriented IT solutions either are not available or working is termed as :Correct Answer Technical Risk Your Answer Functional Risk True/False Question A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome". Correct Answer True Your Answer True

Select The Blank Question Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer People Behaviour Multiple Choice Single Answer Question Which of the following is an Operating System? Correct Answer Unix Your Answer Unix Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Participants Your Answer Participants True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer True True/False Question Outside members of Vision team should not have knowledge about current process of organization. Correct Answer True Your Answer False Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer

Your Answer Satisfaction of customer True/False Question To implement IT enabled SCM, it is necessary to reengineer the entire supply chain. Correct Answer False Your Answer True Select The Blank Question BPR Stalward is ________. Correct Answer Dr. Juran Your Answer Narasimha True/False Question Success factor for BPR is ensuring the involvement of the end-users. Correct Answer True Your Answer True Multiple Choice Single Answer Question A Business process is a set of :Correct Answer Logically related tasks Your Answer Logically related tasks Match The Following Question Correct Answer Your Answer Secondary Process Maintenance Informal Communication Knowledge Process Research & Development Research & Development Key Process

Process supporting the mission of company Process supporting the mission of company Operational Process Manufacturing Manufacturing Multiple Choice Multiple Answer Question Key Components of Supply Strain Strategy are :Correct Answer Manufacturing Management , Make or Buy Decisions , Capacity Management Your Answer Make or Buy Decisions , Capacity Management , Purchase Orders True/False Question The introduction of a new information technology often changes the complex power structure in an organization. Correct Answer True Your Answer True Multiple Choice Single Answer Question Process orientation means :Correct Answer Organizing companies around their processes Your Answer Organizing companies around their processes Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Root Causes Your Answer Root Causes Select The Blank Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation. Correct Answer Integrative Your Answer Integrative

Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Lose Wait Your Answer Lose Wait Multiple Choice Multiple Answer Question Integration Strategy is related to :Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration , Manpower Demand Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer BPR Multiple Choice Single Answer Question The Barriers which are related to things & regulations are called as :Correct Answer Hard Barriers Your Answer Hard Barriers Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm True/False Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer

True Your Answer True True/False Question Business objectives are delivered from customer needs & expectations. Correct Answer True Your Answer False Multiple Choice Single Answer Question BPR is search for & the implementation of radical change in business process to achieve :Correct Answer Breakthrough Results Your Answer Breakthrough Results Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Implementation of re-engineering project. Your Answer Indentifying process for re-engineering Select The Blank Question ________ is an indicator of current performance rates when compared to a set of standards. Correct Answer System feedback Your Answer Evaluation Select The Blank

Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Answer Goals Your Answer Objectives Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Customers , Suppliers , Higher authority Your Answer Customers , Suppliers , Higher authority Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Operations , Outbound Logistics , Sales & Marketing to Service Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS Your Answer Unix , Windows NT , IBM MVS Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program Multiple Choice Single Answer Question The papers released by Narasimham Committee seeks to examine principles & different phases of :Correct Answer

Process Engineering Your Answer Process Engineering Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Customer facing process Multiple Choice Multiple Answer Question Executives can confirms their commitment to a strategic planning programmed by :Correct Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Your Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer ARIS Your Answer ARIS True/False Question A mission statement defines the future direction of the organization. Correct Answer False Your Answer True Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to :Correct Answer Benchmarking Your Answer Strategic planning

Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Group Behaviour Your Answer Group Behaviour Select The Blank Question With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________. Correct Answer Entire Supply Chain Your Answer Entire Supply Chain
POSTED BY MINDGRILL AT 6:35 AM 0 COMMENTS LINKS TO THIS POST LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-4)

Business Process Re-Engineering - 9


LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question The project should not be properly explained to the store managers. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Video For tele-conferencing For tele-conferencing

Instant messaging For real time exchange of notes & messages For real time exchange of notes & messages Chat Used to conduct toll-free conversation For tele-communication Bulletin Board Used to post notices Used to post notices Multiple Choice Single Answer Question A Major Principle & Tactics for Reconfiguring around Processes was :Correct Answer Orchestrate Your Answer Orchestrate Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management Multiple Choice Single Answer Question The flip side of high success potentials is :Correct Answer High project risk Your Answer Low project risk Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Daven port Multiple Choice Multiple Answer Question Steps involved in BPR Project are :-

Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes Multiple Choice Multiple Answer Question TQM is related to which factor? Correct Answer Quality System , Management , Personnel Your Answer Quality System , Management Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Waning of enthusiasm , Frustration , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm Multiple Choice Multiple Answer Question Customer Service Strategies are :Correct Answer Service Needs , Cost of Service , Revenue Management Your Answer Service Needs , Production Technology , Cost of Service Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Mission statement Select The Blank Question

In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Planning for transition Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Technical Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , IT , Quantity Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer ARIS Your Answer PM Module Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer Process Orientation

True/False Question "Indicative thinking" technique is used for purpose of comparison of the reengineered process Correct Answer False Your Answer True True/False Question The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer True Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager Your Answer Vendor Multiple Choice Single Answer Question Inclusion of customers in the planning process increases :Correct Answer Confidence level of strategic plan Your Answer Reliability of strategic plan Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer ERP Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates

Your Answer Senior Managers , Associates , Processes True/False Question Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Process benchmarking True/False Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign Your Answer Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign

Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer External Resistance Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Identify & implement the improvement Match The Following Question Correct Answer Your Answer Intellectual Capturing the intellectual assets Capturing the intellectual assets Analytical Improving analysis of information Improving analysis of information Geographical Coordinating processes across the distances Coordinating processes across the distances Integrative Coordination between tasks & process Coordination between tasks & process Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Drastic Improvements Your Answer Drastic Improvements Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++

Your Answer VB , VC++ Multiple Choice Single Answer Question Resistance against indoctrination & power usage is termed as :Correct Answer Type B Resistance Your Answer Type B Resistance Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Diverse , Technology True/False Question Measurements are central to a fact based decision-making process. Correct Answer True Your Answer True True/False Question Process re-engineering efforts should be guided by values and beliefs. Correct Answer False Your Answer True Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer Interdepartmental Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-

Correct Answer Value Flow Your Answer Cash Flow Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Productivity Goal Select The Blank Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Answer Goals Your Answer Visions Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Lose Wait Your Answer Synchronize True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer True True/False Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer True Your Answer True

Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Quality Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Time management Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Vision statement Multiple Choice Multiple Answer Question Management of change includes :Correct Answer Management of IT project , Management of people Your Answer Management of IT project , Management of people , Management of reengineering process Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Kodak True/False Question "Indicative thinking" technique is used for purpose of comparison of the reengineered process Correct Answer False Your Answer

False Multiple Choice Single Answer Question The Barriers which are related People Problems are called as :Correct Answer Soft Barriers Your Answer Soft Barriers Multiple Choice Multiple Answer Question Business processes should be re-engineered to have in-built :Correct Answer Learning techniques , Renewal techniques , Short feedback loops Your Answer Renewal techniques , Short feedback loops Select The Blank Question Organization has to satisfy ________ for its survival. Correct Answer External customer Your Answer External customer Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer Interorganised Select The Blank Question ________ BPR methodology has a source as consultant with academic background. Correct Answer Hammer/Champy Your Answer Hammer/Champy Multiple Choice Single Answer Question Application Systems Language is :Correct Answer

ABAP 4 Your Answer ABAP 4 Multiple Choice Single Answer Question One of the Hard Barrier could be :Correct Answer Legal Obstacles Your Answer Legal Obstacles Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer Senior Managers , Stakeholders , Associates Select The Blank Question Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer Singular Behaviour Multiple Choice Multiple Answer Question IT support order fulfillment process is :Correct Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms Your Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms True/False Question The software selection process may not involve errors of project content & project management. Correct Answer False Your Answer False

True/False Question Synchronize the physical & virtual parts of the process is Synchronize Principle. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Purchase Manager Negotiator Negotiator Production Manager Leader Leader HR Manager Motivator Motivator PPC Manager Monitor Planner True/False Question The Business Re-engineering project does not require a new culture. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question ERP life cycle consists of these steps :Correct Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Your Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Multiple Choice Single Answer Question ERP system meet various demands effectively by bridging in technologies to support the :-

Correct Answer Business Processes Your Answer Business Processes Multiple Choice Multiple Answer Question Measure of process reengineering as a "Velocity Goal" will be related to :Correct Answer Cycle Time Your Answer Asset Turnover , Response Time , Customer Satisfaction True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Multiple Choice Single Answer Question Which activity is performed during second phase analysis of re-engineering project? Correct Answer Conducting benchmarking Your Answer Ensuring support of top management Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Carrying the process , Documentation of existing process , Establishing the measures Your Answer Documentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Value Flow Multiple Choice Single Answer Question Marketing plans, dispatch plans, production plans etc. from customer to vendor & vis--vis is termed as :Correct Answer Information Flow Your Answer Information Flow Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Root Causes Your Answer Root Causes True/False Question Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system. Correct Answer False Your Answer False Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Customer facing process Multiple Choice Multiple Answer Question Characteristics of operational information systems are :-

Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce Multiple Choice Multiple Answer Question Various vendors for ERP are :Correct Answer SAP , Oracle , JD Edwards Your Answer SAP , Oracle , Microsoft Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change True/False Question Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. Correct Answer True Your Answer True True/False Question The Information Technology cannot be faulty at all. Correct Answer False Your Answer

False Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business Definition , Process Identification , Process Evaluation Your Answer Business Definition , Process Identification , Process Evaluation Multiple Choice Single Answer Question The principle of 'organize around outcomes, not tasks' means :Correct Answer Assigning one person or a team to accomplish a task Your Answer Assigning one person or a team to accomplish a task Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Function View Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Implementation of re-engineering project. Your Answer Implementation of re-engineering project. True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Match The Following Question Correct Answer

Your Answer Political Risks People Resistance People Resistance Financial Risks ROI ROI Technical Risks IT Solution IT Solution Functional Risks Organization Resistance Organization Resistance True/False Question Customer identification is an end of process re-engineering efforts. Correct Answer False Your Answer False Multiple Choice Single Answer Question The purpose of strategic plan response to the factors that are :Correct Answer Not within the organization's span of control Your Answer Within the organization's span of control Multiple Choice Multiple Answer Question Benefit paths of process re-engineering in an organization are :Correct Answer Productivity , Quality , Velocity Your Answer Productivity , Quality , Velocity Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Kodak Multiple Choice Multiple Answer

Question To describe potential future from current environment, organization uses :Correct Answer Reasoning techniques , Trend line plotting , Simulation techniques Your Answer Trend line plotting , Simulation techniques , Histogram sketching
POSTED BY MINDGRILL AT 6:40 AM 0 COMMENTS LINKS TO THIS POST LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-5)

Business Process Re-Engineering - 13


LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Latest ISO 9001 is in the market since the Year ________. Correct Answer 2000 Your Answer 1990 True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer False Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous True/False Question There is a risk of project failing on account of lack of resources. Correct Answer True Your Answer True Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer Boundary Multiple Choice Single Answer Question Goal may be defined as a specific component of :Correct Answer Business Your Answer Business Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study?

Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program , Improving relationship between functional and technical organization unit Select The Blank Question A strategic plan generally should not take more than ________ pages. Correct Answer Ten Your Answer Ten True/False Question If the system is accessible from outside the organization, the people within the organization may not mistrust the system. Correct Answer False Your Answer False Select The Blank Question ________ are Business process oriented information technology solutions either are not available or working. Correct Answer Technical Risk Your Answer Functional Risk Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Daven port Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management True/False Question Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour

Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm , Commitment Multiple Choice Multiple Answer Question When mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :Correct Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives Your Answer Profit and loss statement , Break through objectives , A vision to guide decision making , Situation analysis used to develop annual business plan Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs , Mission , Ethics Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Kodak Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost , Culture True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer True Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager Your Answer Manager Select The Blank Question The number of core processes should be kept to ________. Correct Answer Minimum

Your Answer Minimum Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Single Answer Question RFP stands for :Correct Answer Request For Proposal Your Answer Request For Proposal True/False Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Integrative Coordination between tasks & process Coordination between tasks & process Automational Elimination human labour Elimination human labour Sequential Changing process sequence Changing process sequence Analytical Improving analysis of information Improving analysis of information Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , Education , E-Governance True/False Question The project should not be properly explained to the store managers. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Financial Strength , Operations , Outbound Logistics , Sales & Marketing to Service

Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles Multiple Choice Multiple Answer Question Areas of Cost Reduction are :Correct Answer Materials , Machines , Quality Your Answer Materials , Machines , Investment Multiple Choice Single Answer Question A process matrix shows the relationship between :Correct Answer Business process & organizational entities Your Answer Business process & organizational entities True/False Question Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. Correct Answer True Your Answer True Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Value and beliefs Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes , Training Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Continuous improvement , Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Group Behaviour Your Answer Group Behaviour Multiple Choice Single Answer

Question Following is one of the example of managing demand :Correct Answer Demand Generation Your Answer Investment Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Technical True/False Question A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False Select The Blank Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Procurement of raw material Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse , Technology True/False Question Former experiences with the organizational projects forms the behaviour of people. Correct Answer True Your Answer True Multiple Choice Single Answer Question Organization speaks about :Correct Answer Structure & Culture Your Answer Contents Management Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Faith in Package Software ERP Challenge 1 Change Management Change Management

ERP Challenge 2 Shifting from Function to Process View Organizational Intervention ERP Challenge 3 Faith in Package Software Shifting from Function to Process View Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4
POSTED BY MINDGRILL AT 6:37 AM 0 COMMENTS LINKS TO THIS POST LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-5)

Business Process Re-Engineering - 12


LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4 Multiple Choice Single Answer Question BPR is rethinking of the business processes to improve the speed, quality & output of :Correct Answer Product or Services Your Answer Product or Services Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Measure the performance Multiple Choice Multiple Answer Question In Business system planning which of the following is done first? Correct Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission Your Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission Select The Blank Question Objectives are characterized by ________ things. Correct Answer Four

Your Answer Four Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Velocity Goal True/False Question Measurements are central to a fact based decision-making process. Correct Answer True Your Answer True Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Operations , Outbound Logistics , Sales & Marketing to Service Multiple Choice Single Answer Question Inclusion of customers in the planning process increases :Correct Answer Confidence level of strategic plan Your Answer Service level of strategic plan Multiple Choice Single Answer Question Organization speaks about :Correct Answer Structure & Culture Your Answer Structure & Culture True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question Characteristics of Business Process are :Correct Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Customer facing process Select The Blank Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation. Correct Answer Integrative Your Answer Integrative Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Promotion , Incentive , Bonus Your Answer Promotion , Incentive , Bonus Multiple Choice Single Answer Question Business system planning study involves how many number of steps? Correct Answer Five Your Answer Five Multiple Choice Single Answer Question A Major Principle & Tactics for Reconfiguring around Processes was :Correct Answer Orchestrate Your Answer Orchestrate Select The Blank Question QMS means Quality Management ________. Correct Answer System Your Answer System Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process

Your Answer Creating vision for new process Multiple Choice Single Answer Question Project speaks about :Correct Answer Contents Management Your Answer Contents Management True/False Question Level of changes is incremental in continuous improvement. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which is the first communication in re-engineering project? Correct Answer Vision statement Your Answer Vision statement True/False Question The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Benefit paths of process re-engineering in an organization are :Correct Answer Productivity , Quality , Velocity Your Answer Productivity , Quality , Velocity True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which statement takes into account the available resource of an organisation? Correct Answer Mission Your Answer Mission Select The Blank Question A strategic plan generally should not take more than ________ pages. Correct Answer Ten Your Answer Ten True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas.

Correct Answer False Your Answer False Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer TQM Multiple Choice Multiple Answer Question Distribution Strategy can be applied for these issues :Correct Answer Channel Selection , Supply Chain Configuration , Distribution Planning Your Answer Channel Selection , Supply Chain Configuration , Distribution Planning Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement True/False Question A closed system get the feed back from the external environment. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Secondary Process Maintenance Maintenance Knowledge Process Research & Development Research & Development Key Process Process supporting the mission of company Process supporting the mission of company Operational Process Manufacturing Manufacturing Select The Blank Question RFP is ________. Correct Answer Request For Proposal Your Answer Request For Proposal

Multiple Choice Single Answer Question Prioritization of customer requirement is done through :Correct Answer Customer's interview Your Answer Customer's feedback Select The Blank Question ________ is the starting point for process reengineering efforts. Correct Answer Customer identification Your Answer Customer identification True/False Question Organization has both internal & external customers. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Organizational Intervention ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Shifting from Function to Process View ERP Challenge 3 Faith in Package Software Faith in Package Software True/False Question The introduction of a new information technology often changes the complex power structure in an organization. Correct Answer True Your Answer True True/False Question A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome". Correct Answer True Your Answer True Multiple Choice Single Answer Question Activities performed by middle management is :Correct Answer Strategic activities Your Answer Tactical activities Select The Blank

Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer BPR Multiple Choice Multiple Answer Question Integration Strategy is related to :Correct Answer Information Integration , Decision Integration , Financial Integration Select The Blank Question Role A in BPR is ________ Correct Answer Facilitator Your Answer Facilitator True/False Question The skeptic demonstrates a similar behaviour to the critic. Correct Answer True Your Answer True True/False Question The project should not be properly explained to the store managers. Correct Answer False Your Answer False Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles Multiple Choice Single Answer Question EDP stands for :Correct Answer Electronic Data Processing

Your Answer Electronic Data Processing Multiple Choice Single Answer Question Which statement identifies operations major product and services, customers? Correct Answer Mission Your Answer Accounts Select The Blank Question People Problems are called as ________ Correct Answer Soft Barriers Your Answer Soft Barriers Multiple Choice Multiple Answer Question Characteristics of Tactical Information systems are :Correct Answer Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructural Your Answer Thinks about current , Information is in the form of summary , Information used for goal oriented decision Match The Following Question Correct Answer Your Answer Involvement & participation Encourage Encourage Over sophistication Avoid Avoid Delivery of value Priority Priority Concentrate on Outputs Outputs Multiple Choice Multiple Answer

Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer ABAP/4 , VB , VC++ True/False Question Mission and vision are organizational attributes. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Promotion , Incentive , Bonus Your Answer Incentive , Bonus Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Time management Your Answer Type of change Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Select The Blank Question Increasing lead time is related to ________. Correct Answer Purchase Process Your Answer Purchase Process

True/False Question To implement IT enabled SCM, it is necessary to reengineer the entire supply chain. Correct Answer False Your Answer True Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer TQM True/False Question During implementation of re-engineered processes, top management should provide a support. Correct Answer False Your Answer True True/False Question The introduction of a new information technology often changes the complex power structure in an organization. Correct Answer True Your Answer True Multiple Choice Single Answer Question Re-engineering projects bridging two or more business units, such as the company acts customers and suppliers is :Correct Answer Inter-organizational Your Answer Inter-organizational Select The Blank Question

Duration of strategic benchmarking program is generally________. Correct Answer 4 to 6 months Your Answer 4 to 6 months Select The Blank Question ________ are those things that the organization does best. Correct Answer Core competencies Your Answer Core competencies Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Customers , Suppliers , Higher authority Your Answer Customers , Creditors , Suppliers Multiple Choice Multiple Answer Question Characteristics of Business Process are :Correct Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse

Your Answer Optimization , Short , Diverse Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? Your Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer False Multiple Choice Single Answer Question BPR means :Correct Answer Business Process Re-engineering Your Answer Business Process Re-engineering Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM Your Answer PCM Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Process benchmarking Multiple Choice Single Answer

Question Which of the following activity is included in planning phase of re-engineering project? Correct Answer Defining scope and boundaries of project Your Answer Conducting benchmarking Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback Select The Blank Question Due to process matrix all elements of process re-engineering are understood in terms of their ________. Correct Answer Inter relationship Your Answer Inter relationship Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Drastic Improvements Your Answer Drastic Improvements Multiple Choice Multiple Answer Question Role of Consultant is :Correct Answer Advisor , Leader , Facilitator Your Answer Advisor , Leader , Facilitator Multiple Choice Single Answer Question Environment speaks about :Correct Answer Partner & Public Your Answer

Partner & Public Multiple Choice Single Answer Question In TQC term, C stands for :Correct Answer Culture Your Answer Control True/False Question Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. Correct Answer True Your Answer True True/False Question The responsibility of implementation of strategic plan can be delegated. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Secondary Process Maintenance Maintenance Knowledge Process Research & Development Research & Development Key Process Process supporting the mission of company Process supporting the mission of company Operational Process Manufacturing Manufacturing True/False Question Systems are composed of inter related and inter dependent sub systems.

Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Information system planning , Information requirement study Your Answer Information system planning , Information requirement study Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Vision statement Select The Blank Question Contents Management is related to ________. Correct Answer Project Your Answer Project Select The Blank Question In case of ________ people confront the project or the project gradually loses commitment by upper management. Correct Answer Political Risk Your Answer Political Risk Multiple Choice Multiple Answer Question Integration Strategies are :Correct Answer Information Integration , Decision Integration , Financial Integration True/False Question The project should not be properly explained to the store managers.

Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Video For tele-conferencing For tele-conferencing Instant messaging For real time exchange of notes & messages For real time exchange of notes & messages Chat Used to conduct toll-free conversation For tele-communication Bulletin Board Used to post notices Used to post notices

Multiple Choice Single Answer Question A Major Principle & Tactics for Reconfiguring around Processes was :Correct Answer Orchestrate Your Answer Orchestrate Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management Multiple Choice Single Answer Question The flip side of high success potentials is :Correct Answer High project risk Your Answer Low project risk Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Daven port Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new

Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes Multiple Choice Multiple Answer Question TQM is related to which factor? Correct Answer Quality System , Management , Personnel Your Answer Quality System , Management Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Waning of enthusiasm , Frustration , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm Multiple Choice Multiple Answer Question Customer Service Strategies are :Correct Answer Service Needs , Cost of Service , Revenue Management Your Answer Service Needs , Production Technology , Cost of Service Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Mission statement Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Planning for transition Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Technical

Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , IT , Quantity Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer ARIS Your Answer PM Module Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer Process Orientation True/False Question "Indicative thinking" technique is used for purpose of comparison of the re-engineered process Correct Answer False Your Answer True True/False Question The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer True Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager Your Answer Vendor Multiple Choice Single Answer

Question Inclusion of customers in the planning process increases :Correct Answer Confidence level of strategic plan Your Answer Reliability of strategic plan Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer ERP Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer Senior Managers , Associates , Processes True/False Question Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Process benchmarking True/False Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer False Multiple Choice Multiple Answer

Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign Your Answer Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer External Resistance Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Identify & implement the improvement Match The Following Question Correct Answer Your Answer Intellectual Capturing the intellectual assets Capturing the intellectual assets Analytical Improving analysis of information Improving analysis of information Geographical Coordinating processes across the distances Coordinating processes across the distances Integrative Coordination between tasks & process Coordination between tasks & process

Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Drastic Improvements Your Answer Drastic Improvements Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer VB , VC++

Multiple Choice Single Answer Question Resistance against indoctrination & power usage is termed as :Correct Answer Type B Resistance Your Answer Type B Resistance Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Diverse , Technology True/False Question Measurements are central to a fact based decision-making process. Correct Answer True Your Answer True True/False Question Process re-engineering efforts should be guided by values and beliefs. Correct Answer False Your Answer True Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer Interdepartmental Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Cash Flow Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Productivity Goal Select The Blank Question Open ended statements of purpose to be used when managers do not

want to become entangled in specific, are called as ________. Correct Answer Goals Your Answer Visions Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Lose Wait Your Answer Synchronize True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer True True/False Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer True Your Answer True Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Quality Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Time management Your Answer Type of change
POSTED BY MINDGRILL AT 11:29 PM 0 COMMENTS LABELS: BUSINESS PROCESS RE-ENGINEERING(SET-2) LINKS TO THIS POST

SATURDAY, DECEMBER 6, 2008

Business Process Re-Engineering - 7


LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Vision Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Open Your Answer Destructive Multiple Choice Multiple Answer Question Types of Resisting Behaviour are :Correct Answer Terrorist , Critic , Skeptic Your Answer Terrorist , Critic , Skeptic Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , IT , Quantity Select The Blank Question High success potentials flip side is called as ________. Correct Answer High project risk Your Answer High project risk Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM

Your Answer CTS True/False Question During implementation of re-engineered processes, top management should provide a support. Correct Answer False Your Answer True Match The Following Question Correct Answer Your Answer MIS Management Information System Management Information System Role A Strong Facilitator Strong Facilitator Role B Team Member Team Member Role C Subject Expert Subject Expert True/False Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Answer Role A Your Answer Role A

Multiple Choice Multiple Answer Question Various Types of Risks are :Correct Answer Technical , Financial , Functional Your Answer Technical , Financial , Functional True/False Question The skeptic demonstrates a similar behaviour to the critic. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business Definition , Process Identification , Process Evaluation Your Answer Business Definition , Process Identification , Process Evaluation Match The Following Question Correct Answer Your Answer Saboteur Behaviour Extremely Negative Extremely Negative Critic Behaviour Open Communication Open Communication Skeptic Brhaviour Similar to Critic Similar to Critic Terrorist Behaviour Warns Everybody Warns Everybody True/False Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer

True Your Answer True True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Multiple Choice Multiple Answer Question BPR is required for which type of company? Correct Answer Manufacturing , IT , Process Your Answer Manufacturing , IT , All Departments Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between reengineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer Time investment , Organizational change Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer

Organizational Change Multiple Choice Single Answer Question Surveys, annual report, interviews are potential sources for identifying :Correct Answer Future vision Your Answer Market research True/False Question Empowered employees can take decisions with speed. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Beliefs , Values Your Answer Values , Beliefs Multiple Choice Single Answer Question Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :Correct Answer ERP Your Answer ERP Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Creating vision for new process True/False Question The software selection process may not involve errors of project content & project management.

Correct Answer False Your Answer True Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Knowledge based Multiple Choice Single Answer Question Who are located within the organisation? Correct Answer Internal customers Your Answer Internal customers Select The Blank Question Financial Year in India ends on ________. Correct Answer 31st March Your Answer 31st March Select The Blank Question ________ is the starting point for process reengineering efforts. Correct Answer Customer identification Your Answer Customer identification Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Analysis True/False Question

A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False True/False Question Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system. Correct Answer False Your Answer False Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce Multiple Choice Single Answer Question Vision statement is a :Correct Answer Framework that guides to choice that determine the nature & direction of an organisation. Your Answer Statement that defines the cause of existence of an organisation True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer True True/False Question The Information Technology cannot be faulty at all. Correct Answer False Your Answer

True Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process , Learning from others Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , E-Governance Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Mission statement True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True Select The Blank Question Internal Resistance is ________ Correct Answer

Manager Your Answer Manager Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Continuous improvement Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Delivery of goods Multiple Choice Single Answer Question The Barriers which are related People Problems are called as :Correct Answer Soft Barriers Your Answer Soft Barriers Multiple Choice Single Answer Question QMS means :Correct Answer Quality Management System Your Answer Quality Management System
POSTED BY MINDGRILL AT 11:45 PM 0 COMMENTS LABELS: BUSINESS PROCESS RE-ENGINEERING(SET-2) LINKS TO THIS POST

Business Process Re-Engineering - 6


LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank Question

________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Hammer/Champy True/False Question Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback Multiple Choice Multiple Answer Question What are organizational attributes? Correct Answer Mission , Vision Your Answer Mission , Vision True/False Question The Business Re-engineering project does not require a new culture. Correct Answer False Your Answer False True/False Question EPC represents an event which triggers of a set of the functions & functions culminate in events & so on. Correct Answer True Your Answer True

Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Multiple Choice Multiple Answer Question MRP II is associated with :Correct Answer Men , Machine , Material Your Answer Men , Machine , Material True/False Question Customer identification is an end of process re-engineering efforts. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which of the following activity is not included in planning phase of reengineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles Select The Blank Question Print Media Clippings are produced by ________ Correct Answer Media Partners

Your Answer Media Partners True/False Question Organization has both internal & external customers. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Keep the other Senior Managers & stake-holders informed about :Correct Answer Project , Status , Obstacles Your Answer Status , Obstacles Multiple Choice Multiple Answer Question Sales and manufacturing business process covers :Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Your Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Select The Blank Question ________ quantity the response and cycle time characteristics of a process. Correct Answer PTM Your Answer PTM Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour Multiple Choice Single Answer Question

The BPR principles state that when an inspector is inspecting goods the inspection report should be :Correct Answer Made by the inspector himself to eliminate the probability of errors Your Answer Made by the inspector himself to eliminate the probability of errors Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Match The Following Question Correct Answer Your Answer Political Risks People Resistance People Resistance Financial Risks ROI ROI Technical Risks IT Solution IT Solution Functional Risks Organization Resistance Organization Resistance Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance

Your Answer Measure the performance Multiple Choice Single Answer Question Process orientation means :Correct Answer Organizing companies around their processes Your Answer Organizing companies around their processes Select The Blank Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Procurement of raw material Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project? Correct Answer Defining scope and boundaries of project Your Answer Defining scope and boundaries of project Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous Multiple Choice Multiple Answer Question Characteristics of operational information systems are :-

Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Daven port True/False Question The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer False True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True True/False Question Former experiences with the organizational projects forms the behaviour of people. Correct Answer True Your Answer True

Multiple Choice Single Answer Question Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :Correct Answer Single Entity Your Answer Multiple Entity Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce Multiple Choice Single Answer Question Reducing lead time is related to :Correct Answer Procurement Process Your Answer Procurement Process Multiple Choice Single Answer Question The Project does not yield the high ROI expected is termed as :Correct Answer Financial Risk Your Answer Financial Risk Multiple Choice Single Answer Question Which activity is performed during second phase analysis of re-engineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer

Frustration , Waning of enthusiasm , Commitment Your Answer Frustration , Waning of enthusiasm True/False Question The fourth step in business system planning is the development of process map. Correct Answer False Your Answer False Multiple Choice Single Answer Question MIS stands for :Correct Answer Management Information System Your Answer Management Information System Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Documentation of existing process , Establishing the measures , Carrying the process Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between reengineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer

Time investment , Organizational change Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Organization View Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised