Project Report on

A Study of feasibility, design & development of Etravel agency

In Partial Fulfillment of the Requirement For the Course

MASTER OF BUSNIESS MANAGEMENT PUNE UNIVERSITY

Submitted by ABHIJEET DONGRE

ROLL NO. 01 BATCH: 2011-2013

Project Guide: Prof. Amit Shrivastava

SPECIALISATION: SYSTEMS

Dr. Dy Patil Institute of Management and Research, Pimpri, Pune

Executive Summary

Internet is enabling business without barriers in a borderless world. As customers get more demanding, competition gets more intense and product life-cycles shrink, there is increasing pressure on operating margins. The complexity of global cross border business management presents new challenges as companies try harder to stay agile, profitable and innovative. Business processes need to be flexible and adaptable to enable people to respond faster to changing business needs. Business Processes through Internet mitigates risks for the customer as it is not city-specific or geography-dependent and allows more freedom and flexibility in decision-making and operations during the business process. It allows businesses to learn, adapt, grow and evolve while ensuring predictability in quality and delivery in their business processes. Few years ago if we want to go out of town by bus then we need to visit the Travel Agency for which we have to take out time for visiting the travel agency. Before going to travel agency we need to have the sufficient cash with us to buy tickets. Even for the cancellation of the ticket we have to visit again to the travel agency. Nobody had ever thought that ticket booking would be so convenient with the help of Internet. With the introduction of e-travel websites ticket booking had become much easier and convenient. It has enabled us with the facility to book ticket being anywhere from desktop or cellphone by paying for the ticket via debit or credit card via safe payment gateway. In this project report Ive studied the feasibility, design & development of E-travel agency. This project was concerned with research and analysis of available e-travel websites and scope of the development new e-travel site at QMS Academy, Mumbai.

Purpose For the internet to realize its full marketing potential, travel agencies need a welldesigned e-travel site. Yet the attributes that affect customers' perceptions leading to acceptance of e-travel sites are still unclear. This study seeks to focus on why users accept or reject e-travel sites and how users' acceptance is affected by three widely recognized features of sites relevant

information content, information quality, and functionality needs service. Design/methodology/approach The study analyzed a survey of 200 users of Mumbai (India) e-travel sites to test the hypothesized expanded technology acceptance model. Findings The empirical results indicate that the information content, information quality and functionality service of e-travel sites strongly determine the perceived ease of use. Relevant information content and information quality also strongly determine perceived usefulness, which in turn leads to the behavioral intention to use e-travel sites. Originality/value The findings of the study suggest that web site information must be sufficiently provided, quickly expanded and constantly updated to maintain correct and current content to meet users' information needs as well as an appropriate assistance function to provide good levels of web-based customer service. These attributes should satisfy visitors, making them likely to revisit e-travel sites. The information which Ive got through data from research and then analysis of that data, helped a lot in evaluating the feasibility, designing the apt model and developing the application with required attributes.

COMPANY PROFILE

About QMS Academy

Overview:
QMS Academy is a group of responsible people who know how to work smartly. Since the establishment we have maintain a good chain of clients that are satisfied and ready to recommend us to their clients so are managing the professional relations very personally. With years of experience and the latest application development tools, the QMS Academys project team follows a strict development lifecycle to ensure a successful project outcome. We believe in smooth walk towards the destination rather than the rapid run with this policy we always manage our deadlines with the easy. We are comfortable with every technology but we always choose the best and make them better. We provide the easy solutions to the intricate problem so that the outsourcing process is simple. Our complete understanding on web development and offshore outsourcing gives our clients the confidence of Business success. They offer to clients a very rich selection of services for software development and web sites design. They emphasis on the integrated approach that they offer to our customers: their specialist will carry out all operations necessary to obtain the final product. QMS Academy is an application, Web development, corporate training and consultation firm. They deliver the next application project quicker and at a lower cost by using their experienced developers. They offer a wide spectrum of software related services, delivering packages which include required consulting, software development and maintenance.

QMS Academy is an Offshore Software Development Company, head quarter in Mumbai, India. We possess the proven experience of deploying and running secure dedicated software development center likewise, we deliver large and mission-critical projects. At QMS Academy, our focus is on quality offshore software development and in this

process we continually educate and keep ourselves acquainted with the latest concepts, tools and technologies. In short, it's our constant endeavor to uphold the academic talent required to meet the business objectives. We have the state-of-the-art offshore development centre where we maintain an array of multidisciplinary team with core capability and we offer our clients for the benefits of quality yet cost effective software solutions delivered by our team of experienced professionals. In short, our offshore software development center acts as an extension to our global clients where we aim at creating associations with our clients' who seek long-standing services. Offshore Software Development Services Our Offshore Software Development Services model has proved its efficiency and simplicity especially in quality deliverables within time. Our services address specific needs of enterprise IT programs, or communications and Internet technology product development, and also engineering product design and data management. QMS Academy , as an Offshore Software Development Company, offers programming, design, and consulting services to a wide range of industries and business areas. QMS Academy is a emerging software development company in India providing Offshore Software Development Services & solutions with services such as outsourcing software development , Web Development , Product Development, E-strategy Consulting, WebEnablement Designing, Offshore Application development, .Net Development , Software Development, Multimedia and Design Solutions, WAP Development, CRM and ERP. QMS Academy specializes in providing web and software development services including solution integration and offshore IT outsourcing to small, medium and large sized businesses (SMLB) across the globe. Go with us and you can benefit from our year experience, a pool of IT resources with amazing range of skills, deep vertical industries expertise and excellence in top technologies, like .NET, C#, ASP., Java, J2ee. QMS Academy is a one stop software development company for implementing your business idea as a software solution. You can rely on us to give your company a cutting edge, as we use the most efficient, flexible and cost-

effective approach to software development. Our resourceful services include consulting, project planning, e-platform development, database programming, custom website design, Project Management & Consultancy, SAAS & SOA Training, Software Testing and Flash sites. We use Microsoft Technologies like (ASP, C#, VB.Net, ASP.Net) and Open source technologies like (JAVA, J2EE) . QMS Academy provides high quality support for applications across all areas of post implementation. The offshore software development services may include assistance in the development of custom programmed applications for the supported products. The assigned software programmers provide technical support and they are responsible to answer questions related to the supported software and initiate other activities according to the support procedures arrangements. Our transparent, efficient and flexible world class software development process zero downs risks of project failures and creates powerful software solutions that meet present as well as future demands. Our commitment is to deliver Systematic, Robust, Cost Effective, best in class yet simple to understand solutions, with the topping of the experience which will bring you back to us with Smile...

Is there real value to offshore outsourcing?

Our highest quality services are driven by the customer's comfort, cost benefits, schedule and budget targets, and confidentiality and security issues. Those distinguish our company from thousands of others. We offer software development services in the area of system development, Internet / intranet, networking, complete development of packaged business applications.

Software and Quality Assurance services

Software/ Embedded systems / mobile tools We develop Enterprise software/systems, B2B communication models, SOA, SAAS, Web Services for Integrating different B2B and B2C

systems .Manual as well as automated testing facility with at-most quality control and assurance.

QMS Academy offers the following Information Technology services

Custom Application & Product Development Microsoft .NET Application Development & Consulting Offshore Development Services Re-sourcing & Staffing Quality Assurance & testing Services Multimedia Services Web Development & Design Services SAAS & SOA

HR Outsourcing Corporate Training Mobile Software Development & Services

Human Resource Outsourcing

RIGHT match for the RIGHT job!

QMS team comprises of domain-specialists & experienced recruiters who carry up-todate knowledge of the current market and vast exposure in identifying & recruiting qualified professionals for the right job. It offers advisory services on selection of highcaliber professionals at mid, senior & top management positions across functions & industries and a bouquet of HR services. The reasons for contacting QMS for your executive search requirements go beyond mundane cost and time benefits. We can recruit quickly and efficiently. Our industry knowledge enables us to map out the right solution which helps us to offer cutting edge expertise, in-depth industry knowledge and modern technology for your placement processes thus leaving you free to focus on managing your core business. QMS offers the advantage of having a level of personal contact with job seekers. We understand and classify the candidates skill sets, interest levels, their psychological needs, career ambitions, financial challenges.

We have dedicated team of young & experienced consulting professionals. Our database comprises of pre-screened high caliber people. Our team constantly gathers data on industries & discipline. We understand company profile & requirements, database referral, advertising, head hunting, personal interview, prompt response, proactive participation in entire recruitment process, negotiation of offer, reference checks, & finally follow up on performance.

We ensure consistency in the provision of our services, whichever of our consultants your work with. We genuinely try to ensure that we give our customers what they are looking

for.

We are proud of the standard of professional ethics & service which we have. To the benefit of both our clients & our candidates, we respect the confidentiality of any information.
QMS-- Selection & Recruitment

Selection & Recruitment is an important area of focus for every organization and a stepping stone to Organization Development. Rite Selection & Recruitment harnesses Organization Growth and helps candidates to achieve their career goals.

Its all about finding the RIGHT match for the RIGHT job!

Why you should choose QMS their Sourcing Partner for Selection & Recruitment?

QMS has the domain expertise to understand clearly what our customer needs and accordingly source the best talent available from entire recruitment cycle right from candidate. Our speed and the HR

the industry. QMS takes care of the

understanding the Job to on-boarding of the selected

accuracy for sourcing the relevant profiles saves a lot of time of Managers.

We work with our clients to define job opportunities, identify the job requirements, candidate qualifications and required soft and technical skills. We try to understand the expectations of the employer, their company culture and environment. We then work towards matching the right candidate with the right opportunity, remuneration and corporate culture.

We will first talk with the candidates, not just assessing work preferences and potential, but also understand psychological needs, career ambitions and financial challenges. We discuss requirements, interests, and goals. Then conduct structured face-to-face and telephone interviews and administer assessment tests, if required. We highlight the unique skills, accomplishments and abilities with a view to match the candidate with available career. We have built a strong rapport with our candidates and carve the careers of talented individuals. We treat every CV as an individual and take enough personal care to ensure that they make the right career move based on their skills and expertise gained over the years in their field. Our database is built on strong references and networking with our candidates. QMS respects the strict confidentiality of the clients as we interact with the candidates. We also ensure that we maintain complete confidentiality for positions and not disclose the same unless the candidates profile matches with our clients requirement.

Our Value System

Integrity Innovation in everyday work Value for Money Creating WOW Experience Bringing SMILE to your faces Customer first

Our Work culture

Reliable @ work Systematic @ planning Robust @ design Scalable @ production

We Value to the Professionals

We value to the professionals spreading corporate culture. Our culture has been vigilantly developed to conserve the team environment and the naissance spirit of the company. Values are a critical component of our corporate culture and a common thread that pervades the entire organization. The values have been implemented at QMS must carry the effect of professional culture in the overall atmosphere.

Vision
The QMS Academy vision is to become the best in class service provider of web solutions as well as application development for its local as well as foreign clients.

SWOT Analysis

Strength
1. Loyal employees 2. Sufficient workspace 3. Highly competent project managers 4. Fast fulfilling of staffing needs

5. Reputed clients in India and global as well 6. Good trainers in different areas.

Weaknesses
1. Employees not so experienced. 2. Less number of permanent manpower 3. Micro management at senior level 4. Less revenue due to global slowdown 5. High work pressures and no uniformity in tasks. 6. Exhaustive use of social networking sites.

Opportunities
1. Easily changeable strategies 2. Less operating costs 3. Huge opportunities nearby area (hi-tech city) 4. Highly grown network and contacts 5. Easy access to global markets.

Threats
1. Recessionary pressures in market 2. fear of loosing contract because of shortage of manpower 3. Inadequate infrastructure 4. High attrition rates 5. Highly demanding employees 6. High dependence on freeware and open source softwares

Objective
Client dedication is the core of our approach. First, we pay attention to the integrity and ethics your company demands because you need a comfortable interaction. Second, understanding your business let us lead it to the next level. We aim to perfect our services to trim operational costs, improve quality and free your internal resources for other purposes.

System Analysis

System Analysis Existing System

There are many websites for knowing the information about the travel agencies. Few of these are travelyaari.com, redbus.in, yatra.com, makemytrip.com.Almost all the websites show information about the travels. Some websites even have customized Google search.

Need for the New System

Before we could start the actual development we wanted to know different website we found that most of the information displayed about travel agency was outdated. Most of the common problems we found are: Website not well maintained. o Dead links o Lack of back links o Less user friendly

Website displayed outdated or incomplete information.

Objective of the New System

Every system must have some objectives or goals that are needed to be fulfilled by considering all the activities. The major objectives of the system are: To provide with as much accurate information as possible about travels. To reduce manual work for assessment of available seats. To reduce time for assessment of available seats. Automation to improve present system and quality of information. To enable online customers to inquire, book or cancel the ticket to avoid distance barrier.

Fact Finding Technique

Survey of other website: As there were similar software present at the time of developing the e travel agency, it was necessary to see the others available product in the market. So we first took the survey of all the possible other website we could find. It helps to know about drawbacks and work on it so that it should not be ours too. Taking survey of other surely helped us to know what could be the pitfalls and we worked on it.

Proposed System
The final system should have User friendly, simple and attractive. Contact maintenance Advance booking or cancellation

The Phase 1 for me in the project is to understand the exact requirement of the company. What they exactly expect from this application. In this phase I had to consider 3important processes as such: 1st is the process takes place and the details required for the online travel agencies. 2nd is the one availed by the cutomer, if any. 3rd one is the combination required by the system in the company.

In the next phase, i.e. 2nd Phase, Basic database was confirmed. The number of tables required, the different fields to be included in each of these tables, their data types etc. By this each process is converted into small pieces diagrammatically to understand the Flow of the data and information.

Once this flow is confirmed by the Guide, The next step was taken. The Phase 3rd where the integration of those processes was to be done. The tables created were placed in sequence to confirm the flow and further design was done. The expected design of output reports was also done in this phase. The transactions within the system were crucial which was done with the help of Windows Service Application as per the guidelines given by the mentor.

Requirement Analysis

Requirement Analysis

Feasibility Study
It is always essential to evaluate various aspects before we develop a system. Evaluation should always justify the cost and benefit ratio. Once the nature of the system to be developed was studied, it was time to take stock of our own resources whether the development would be feasible or not. Some of the points of scrutiny are as follows.

Economic Feasibility
This evaluation looks at the financial aspect of the project. It determines whether the investment needed to implement the system will be recovered. The cost benefit analysis is the common method in the evaluation of the system. As the hardware and software required for development is already available, the only cost involved is that implementing the system.

Technical Feasibility The evaluation determines whether the technology needed for the proposed system is available and how this technology can be integrated within the organization. It is covered following points: o Compatibility of other software tools and future enhancement. o Availability of software tools. o Operating time and support facilities. The company is well equipped with hardware and software. Also the company is also equipped with technology that took care of management of

information system and was capable enough to provide support for development of software for travel agency. Hence the system is technically feasible.

Operational Feasibility

Operational feasibility covers two aspects. One is technical performance and other is acceptance. Technical performance includes issues such as determine whether the system can provide the right information, at right place and time to the organization personnel. Acceptance revolves around the current system and its personnel. The main users of the system are people in business group.

Hardware & Software Specifications

Hardware Requirement
CPU RAM HDD Pentium 4 and above 1 GB 40 GB or more

Software Requirement
Language Jsp/ Servelet

Operating System Browser Database Server Web Server

Windows XP or above Firefox 13, IE 8, Chrome Oracle 9i Tomcat 6

Research Analysis

Research Analysis
Research in common parlance refers to a search for knowledge. Once can also define research as a scientific and systematic search for pertinent information on a specific topic. In fact, research is an art of scientific investigation. The Advanced Learners Dictionary of Current English lays down the meaning of research as a careful investigation or inquiry specially through search for new facts in any branch of knowledge. OBJECTIVES OF RESEARCH The purpose of research is to discover answers to questions through the application of scientific procedures. The main aim of research is to find out the truth which is hidden and which has not been discovered as yet. Though each research study has its own specific purpose, we may think of research objectives as falling into a number of following broad groupings: 1. To gain familiarity with a phenomenon or to achieve new insights into it (studies with this object in view are termed as exploratory or formulative research studies); 2. To portray accurately the characteristics of a particular individual, situation or a group (studies with this object in view are known as descriptive research studies); 3. To determine the frequency with which something occurs or with which it is associated with something else (studies with this object in view are known as diagnostic research studies); 4. To test a hypothesis of a causal relationship between variables (such studies are known as hypothesis-testing research studies). On the basis of objective of the project for developing e-travel website fact finding techniques were implemented. The website is been developed for facilitating the bus ticket booking and providing information to customer and travel agent. Website will be equipped with separate login for customer as well as travel agent.

TYPES OF RESEARCH The basic types of research are as follows: (i) Descriptive vs. Analytical: Descriptive research includes surveys and fact-finding enquiries of different kinds. The major purpose of descriptive research is description of the state of affairs as it exists at present. In analytical research, on the other hand, the researcher has to use facts or information already available, and analyze these to make a critical evaluation of the material. (ii) Applied vs. Fundamental: Research can either be applied (or action) research or fundamental (to basic or pure) research. Applied research aims at finding a solution for an immediate problem facing a society or an industrial/business organisation, whereas fundamental research is mainly concerned with generalisations and with the formulation of a theory. (iii) Quantitative vs. Qualitative: Quantitative research is based on the measurement of quantity or amount. It is applicable to phenomena that can be expressed in terms of quantity. Qualitative research, on the other hand, is concerned with qualitative phenomenon, i.e., phenomena relating to or involving quality or kind. (iv) Conceptual vs. Empirical: Conceptual research is that related to some abstract idea(s) or theory. It is generally used by philosophers and thinkers to develop new concepts or to reinterpret existing ones. On the other hand, empirical research relies on experience or observation alone, often without due regard for system and theory. It is data-based research, coming up with conclusions which are capable of being verified by observation or experiment. COLLECTION OF DATA In dealing with any real life problem it is often found that data at hand are inadequate, and hence, it becomes necessary to collect data that are appropriate. There are several ways of collecting the appropriate data which differ considerably in context of money costs, time and other resources at the disposal of the researcher.

At this stage of Research Analysis, Collected Data undergo into process of analysis and then information is fetched from the data. Fetched information is then used to find out the answers of some questions which help in constructing the final architecting the proposed website.

There were two kinds of data which is analyzed. 1) Primary Data 2) Secondary Data

PRIMARY DATA
Data collected or observed directly from first-hand experience is primary data. In this research, two methods were used to collect primary data.

a) Conducting Survey

Survey was conducted with a set of questionnaire to take the idea of the market and customer about the e-travel websites. This survey is conducted on working professionals, college students, other people.

Sample Size- 200 Survey Location - Mumbai

On the basis of collected data through questioner (refer Pg. no. for Questioner ), we came to the conclusion about the user review towards E-Travel sites.

Comparison in means of bus ticket booking

Way of Bus Ticket Booking Travel Agent E-travel websites Total no. of sample

No. of Users 58 142 200

E-travel website

Travel Agent

29%

71%

Current comparison of users

E-travel websites redBus.in Travelyaari.com Makemytrip Other Total no. od sample

No of Users 52 29 108 11 200

Users
120

100

80

redBus.in Travelyaari.com

60

makemytrip Other

40

20

0 redBus.in Travelyaari.com makemytrip Other

User satisfaction

When asked about the user satisfaction with the current websites the response was positive and they were happy with it as these types of websites save their time which they save by not travelling to the travel agent. 88% were satisfied with websites 12% were dissatisfied with websites

Reasons of Dissatisfaction

When asked about the reasons of dissatisfaction, very few reasons came as outcome. Sometimes show no results Take a lot of time to revert the information Sometimes information provided on information doesnt match with the current status.

Reasons of satisfaction

When asked about the reasons of satisfaction, the response was positive towards the technology and website. It is very useful for booking bus ticket just from your desktop It saves a lot of travelling time It gives them the facility to take overview of all the buses which are available for specified route It gives them the facility to book the seat by choice. Pick-up points and timings are given on the website

b) Survey of available websites Its very important to know the competitors and there product. So to know
the competitors Ive browsed and used their websites and then I found some unevenness.

Websites is useful and capable of providing booking of bus ticket Some of the information on the website is incomplete or not update from long time Some of them have dead links which lead to nowhere Information doesnt match the real schedule No. of dead links which lead to no where Not at all user friendly It takes a lot of time to load the page and to show the fetched information Additional information regarding buses are missing Total time of journey is displayed wrong

SECONDARY DATA

Secondary data is the data that have been already collected by and readily available from other sources. Magazines, websites, blog, printable material can be used as a secondary data. For this project I have collected information from internet about travel agencies and e-travel websites. There I got to know about the benefits and scope of these websites and technology. Ive visited www.Trak.in which is an Indian business blog where I got some information about Travel E-Commerce in India. IRCTC continues to top the list of travel e-commerce websites with 7.7 million visitors which is understood since rail transport is indeed the most commonly used mode in India. Moreover, IRCTC has launched a flight booking service this year which should further boost the numbers for IRCTC should the service pick up. MakemyTrip enjoys the second spot but is way below IRCTC with close to 2.4 million visits. This could be understood from the fact that the target customer base for air tickets is considerably smaller. However, with Bus ticketing and the newly launched Rail Ticketing launched, Makemytrip would be aiming at eating a significant share from IRCTC.

According to the report, the visits to travel sites in India has grown to over 14 million in April this year leading to a 50% increase as compared to last year.

Most visited Travel Sites by Unique Visitors April 2012 Total India Age 15+ - Home/Work Location Source: comScore Media Metrix Avg. minutes per minute Total Internet: Total Audience 736.7 Avg. pages per visited Avg. visits per visitor

1132 58 50
20 13

29.7 4.4 3.8

2.1 1.9

Travel Category Indian Railways

Makemytrip Yatra Online

38.4 33.1
13.4 9.3

Expedia Inc. ClearTrip.com TravelAdNtework Travelocity IndiaRailInfo.com Jet Airways eRail.in

4.2 10.8 6.5 5.0 34.2 13.8 27.5

7 17 12 9 66 19 38

1.6 2.0 1.7 1.6 2.0 2.0 3.7

Comparison between visitors on E-travel sites for April 2011 vs April 2012

Most Visited Travel Sites by Unique Visitors April 2011 vs. April 2012 Total India Age 15+ - Home /work Location Source: comScore Media Metrix Total Unique Visitors Apr 2011 Total Internet: Total Audience Travel Indian Railways Makemytrip Yatra Online Expedia Inc. Cleartrip.com TravelAdnetwork Travelocity IndiaRailInfo.in Jet Airways eRail.in 9398 5303 1710 1211 962 689 569 347 147 468 178 14062 7749 2377 1933 1640 1194 872 812 647 585 464 50 46 39 60 70 73 53 134 340 25 160 33753 Apr 2012 383999 % Change 14

Input Output Format

Screen Shots

Login Page

Ticket booking page

Seat selection page

Ticket Confirmation page

Ticket Cancellation page

Credit Card payment method page

Report
Weekly report page

Passenger list report

Weekly Bus schedule report

System Design

System Design

Context Level Diagram

Data Flow Diagram

Entity Relationship Diagram

File Design

EmpLogin Table It stores the login information of the company employees.

Data Name
Emp_Id

Data Type
Varchar

Size
6

Emp_Name

Varchar

20

Pass

Varchar

10

Agnt_Info Table
It stores information about the agent

Data Name
A_Id

Data Type
Varchar

Size
6

A_Name

Varchar

35

A_Add

Varchar

35

A_CntNo

Number

10

A_UserId

Varchar

A_Pass

Varchar

10

A_Idproof

Varchar

15

Dpost_Amt

Number

Ticket Table
It stores information of the passengers who reserved the ticket

Column Name
PNR_No

Data Type
varchar

Size
15

P_Name

Varchar

20

P_TotTckt

Number

P_Amt

Number

P_ContNo

Number

10

P_Add

Varchar

35

Bus_No

varchar

10

Jour_Date

Datetime

10

Dept_Time

Datetime

Source

varchar

15

Dest

varchar

15

Distance

Number

Agnt_Id

varchar

BusInfo Table
It stores the information about the various buses.

Column Name
Bus_No

Data Type
varchar

Size
10

Jour_Date

Datetime

10

Dept_Time

datetime

Source

Varchar

15

Dest

varchar

15

Distance

Number

Passenger Table
It Stores passenger information.

Column Name
P_Name

Data Type
Varchar

Size
20

P_ContNo

Number

10

P_Add

Varchar

35

Tot_trvel

Varchar

Data Dictionary

Data Name
Emp_Id

Data Type
Varchar

Size
6

Nullable
No

Table
EmpLogin

Description
Employee Id Employee Name Password Agents Id Agents Name Agents Address Agents Contact No Agents Password Agents photo Id Proof Amout

Emp_Name

Varchar

20

Yes

EmpLogin

Pass

Varchar

10

No

EmpLogin

A_Id

Varchar

No

AgntLogin

A_Name

Varchar

20

No

AgntLogin

A_Add

Varchar

35

No

AgntLogin

A_CntNo

Number

10

No

AgntLogin

A_Pass

Varchar

10

No

AgntLogin

A_Idproof

Varchar

15

No

AgntLogin

Dpost_Amt

Number

Yes

AgntLogin

deposited by agent to company

PNR_No

varchar

15

No

Ticket

PNR No

Data Name

Data Type

Size

Nullable

Table
Ticket, Passenger

Description
Passenger name Total No of Tickets booked by passenger Total Amount Passengers contact no. Passengers Address Bus No Date of journey Time of departure Source

P_Name

Varchar

20

No

P_TotTckt

Number

No

Ticket

P_Amt

Number

No

Ticket Ticket, Passenger Ticket, Passenger Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Passenger Table Ticket, Passenger

P_ContNo

Number

10

Yes

P_Add

Varchar

35

Yes

Bus_No

varchar

10

Yes

Jour_Date

Datetime

10

No

Dept_Time

Datetime

No

Source

varchar

15

No

Dest

varchar

15

No

Destination Total distance from source to destination Total no of trips Description Passenger name

Distance

Number

Yes

Tot_trvel Data Name

Varchar Data Type

3 Size

Yes Nullable

P_Name

Varchar

20

No

P_TotTckt

Number

No

Ticket

Total No of Tickets booked by passenger Total Amount Passengers contact no. Passengers Address Bus No Date of journey Time of departure Source

P_Amt

Number

No

Ticket Ticket, Passenger Ticket, Passenger Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Ticket, BusInfo Passenger

P_ContNo

Number

10

Yes

P_Add

Varchar

35

Yes

Bus_No

varchar

10

Yes

Jour_Date

Datetime

10

No

Dept_Time

Datetime

No

Source

varchar

15

No

Dest

varchar

15

No

Destination Total distance from source to destination Total no of trips

Distance

Number

Yes

Tot_trvel

Varchar

Yes

Conclusion and Future Scope

Conclusion

The quality and reliability of the any software application or a website depends upon the result phase of system development. The quality of the system includes the modularity, user friendliness, maintainability etc. As far as the system is concerned, the developers have tried to make the system design as user friendly as possible where after development even a layman can easily browse the website and finding the required data faster. Result of the Project:

1. Project has met its objectives

Provides accurate information about travels. Reduced manual work for assessment of available seats. Reduced time for assessment of available seats. Automation improved present system and quality of information. Enabled online customers to enquire, book or cancel the ticket to avoid inconvenience.

2. The project also showed the important role played in attracting Customers
As the deployment of web application was flawless many existing customers became loyal customers & recommended this website other people. It proved a ray of hope in darkness.

Future Scope

Even though the system was developed after a careful analysis and efforts were taken to make it perfect, there were some improvements which could be made to improve the system. These are Acknowledgement by short messaging service(SMS). Mailing service. Facilitating Air Travel Ticketing

Bibilography

Bibliography and Webography

BIBLIOGRAPHY
http://msdn.microsoft.com/en-us/library/d56de412(VS.80).aspx Oracle 9i- Kevin luney , George Koch ASP.NET: The Complete Reference by Matthew MacDonald

Webography:
www.google.com www.wikipedia.com www.trak.in

QUESTIONNAIRE

Q1. How do you book your bus ticket? Travel Agent E-travel website

Q2. Which website do you prefer for booking a bus ticket out of these? redBus.in travelyaari.com makemytrip.com Other

Q3. Are you satisfied with these websites? YES NO

Q4. What are the reasons for dissatisfaction? ___________________________________________________________ ___________________________________________________________ ____________________________________________________________ ____________________________________________________________

Q5. What do you like about these websites? ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________

Q6. Do you want to have something to be added into the website? ________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

Q7. Will you prefer any other website to be with those things which you want to be in present websites? YES NO