Charlene Ruiz

Duhail South, Doha QATAR

+ (974) 4782 594 (home) + (974) 6474 673, + (2012) 3935 160 (mobiles)

CharleneRRuiz@teleworm.us

Professional Profile
IT is my passion, and I have proven that through my designs and implementations of projects for IT solutions providers in the Middle East. As such, I am now seeking a challenging position in which I can showcase my skills, experience and education. Effective management of a diverse body of IT employees Efficient planning, organizing, and management of a variety of IT projects Successful implementation of business strategy Thorough knowledge in IT best practices Microsoft Certified Systems Engineer, Systems Administrator for Messaging and Windows 2003. Successful motivation and education of IT team members Ability to seamlessly upgrade and integrate servers as needed Engaging presentation and speaking skills with in-depth knowledge of subject areas Highly developed communication skills, both verbal and written Excellent negotiation and analytical skills MCTS Certified Windows Server 2008, Active Directory Configuration, Network Infrastructure Configuration, Applications Infrastructure Configuration

Professional Accomplishments
Technical Management Gulf English School Qatar: planned and developed 2003 Exchange Server Aamal Services: designed and implemented IT infrastructure * IIS-ME: designed and implemented IT infrastructure SEKEM Group and sister company Alshams Agro Group: Rebuilt and upgraded the IT Infrastructure for and migrated from Windows 2000 to Windows 2003 Green Valley for Salis IT: designed and implemented the wireless network IT Management AECOC: designed and rebuilt IT infrastructure and upgraded the system from Windows 2000 server to Windows 2003 Created and implemented all policies and budgeting for above project AAW: designed and rebuilt IT infrastructure and upgraded the system from Windows 2000 server to Windows 2003 server Senior System Administration NET.COM: Rebuilt and upgraded the IT Infrastructure and migrated from Windows NT4 to Windows 2000
* all design, rebuilding, implementation, integration and upgrading projects involved a thorough knowledge of a variety of services, applications and technologies. These include Microsoft 2003 Windows Server R2, Microsoft Windows 2003 Active Directory, Microsoft Windows Services (DNS, DHCP, WINS, and CA), Microsoft Exchange 2003 Server, Microsoft ISA server 2006, Microsoft

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Software Update Services WSUS, Symantec Backup Exec 12d Server, Symantec Multi-Tier Protection 11, Symantec Multi-Tier Protection Suite. Microsoft SharePoint Server 2007, Microsoft ISA server 2004, Microsoft ERP Solution, VOIP Solution, Site-to-Site VPN Infrastructure, ISA 2004 Server, Symantec Antivirus Corporate Edition, GFI Faxmaker Fax Server, GFI Mail Essentials Anti-spam Server, Symantec Backup Exec 10d and 12d Backup Server, VERITAS Backup Exec 9 Server, McAfee Enterprise Edition, GFI Mail Essentials Antispam Server, Microsoft Systems Management Server 2003, Microsoft Operation Manager 2005, D-Link Access Points and Omni High Range Antennas

Work History
Technical Manager IT Manager Assistant IT Manager Technical Manager Senior System Administrator System Administrator and Technical Support Engineer

IIS-ME (Qatar) AECOC (KSA)

AAW Consulting Manager SEKEM Group NET.COM FCA

February 2008 to present February 2007 to February 2008 June 2006 to January 2007 September 2002 to May 2006 October 2000 to September 2002 August 1998 to August 2000

Masters of Science Information Technology Management

Education and Coursework

Canterbury University, Canterbury, UK January 2008 May 2000

Bachelor of Science

Zagazig University, Zagazig, Egypt

Additional Coursework Decision Making, Strategic Management, and Negotiation Skills (IES) March 2006 Implementing ISA 2004 Server (Synergy PS) December 2005 Microsoft SMS 2003 & MOM 2005 Technical Workshop (Synergy PS) September 2005 Implementing and Managing Microsoft Exchange Server 2003 (Synergy PS) August 2005 Planning, Implementing & Maintaining a MS Windows Server 2003 AD (Synergy PS) June 2005 Certified Ethical Hacker Workshop (IT Egypt) June 2005 Planning and Maintaining a MS Windows Server 2003 Network Infrastructure (Synergy PS) May 2005 Managing, and Maintaining a MS Windows Server 2003 Network Services (Synergy PS) April 2005 Implement a MS Win Server 2003 Network Infrastructure: Network Hosts (Synergy PS) March 2005 Managing and maintaining Windows 2003 Environment (Synergy PS) February 2005 Implementing and Supporting Microsoft Windows XP Professional (Synergy PS) February 2005 Project Management (CIWI GmbH) February 2003

References
References are available upon request.